user guide 605

46
Contents Back Next Index Exit User’s Guide for the KODAK 605 Photo Printer with the KODAK Picture Maker G3 and the KODAK Picture Kiosk G4 © Eastman Kodak Company, 2007

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Page 1: User Guide 605

Contents Back Next Index Exit

User’s Guide for the KODAK 605 Photo Printer with the KODAK Picture Maker G3 and the KODAK Picture Kiosk G4

© Eastman Kodak Company, 2007

Page 2: User Guide 605

egulatory Information

Cont Exit

SafInfoImpo

CUpti

ower cable from the g or when the printer is

n dropped or damaged, rvice person examines

u use it.r openings on the

rinter to moisture or

ign objects or liquids to printer. Fire or electric

ad becomes extremely eration. Do not touch it.d to clean the thermal

internal printer nited States for health, ent information, call mers outside the U.S. l Kodak service

Safety and R

ents Back Next Index ii

ety and Regulatory rmation

rtant Safety Information

AUTION:se of controls or adjustments or erformance of procedures other than

hose specified in this manual may result n injury and/or damage to the printer.

The power outlet should be easily accessible and installed near the printer.Position the power cable so that it cannot be pulled on or tripped over.Never allow the power cable to contact hot surfaces.The power outlet must be grounded. An ungrounded outlet can cause fire, electric shock, or harmful interference to nearby electrical devices.Use only the power cable provided with the printer.Do not operate the printer with a damaged power cable.

● Always unplug the pprinter before cleaninnot in use.

● If the printer has beebe sure a qualified sethe printer before yo

● Do not block the filteprinter cabinet.

● Do not expose the pwater.

● Do not allow any forefall or spill inside theshock could result.

● The thermal print hehot during normal op

● Alcohol pads are useprint head and othercomponents. In the Usafety, and environm585-722-5151. Custocan contact their locarepresentative.

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egulatory Information

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SafetPleasare p

CAUTo a

CAUThe

This

CAUTheinse

Safety and R

ents Back Next Index iii

y Labelse observe the important safety warnings that osted on the printer.

P/N 2J54511641132182

TION HOT SURFACEvoid burns, use caution when closing the cover.

P/N 2J54521641132183

TION SHARP OBJECTS metal edges of the printer may be sharp.

P/N 2J54391641132233

label is posted behind the trim tray.

TION SHARP CUTTER BLADEre are sharp cutter blades inside the printer. Do not rt hands or objects.

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egulatory Information

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ReguSafetCompCAN/EN 6IEC 6TestephaseElectNOTE

tus complies with

la classe A est -003 du Canada. directive 89/336/EEC nce with the following:: 2000+A2: 2003

+A2: 2005 Class A+A1: 2001+A2: 2005: 2001+A2: 2003

ted RF Immunity

eucted RF Immunity

age Dips and

Safety and R

ents Back Next Index iv

latory and Safety Complianceylies with UL 60950-1:2003CSA C22.2 No. 60950-1-030950-1:20010950-1:2001d for Norwegian IT Power systems 240V to phase

romagnetic Compatibility (EMC): This equipment has been tested and

found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his or her own expense.

This class A digital apparaCanadian ICES-003.Cet appareil numérique deconforme à la norme NMBRequirements of the EMCwere met through complia

● EN 55022: 1998+A1Class A

● EN 61000-3-2: 2000● EN 61000-3-3: 1995● EN 55024: 1998+A1– EN 61000-4-2 ESD– EN 61000-4-3 Radia– EN 61000-4-4 EFT– EN 61000-4-5 Surg– EN 61000-4-6 Cond– EN 61000-4-8– EN 61000-4-11 Volt

Interruptions

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egulatory Information

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CTeib

“aca

It

e emission value is less

in accordance to JIS

Safety and R

ents Back Next Index v

AUTION:his is a class A product. In a domestic nvironment this product may cause radio

nterference in which case the user may e required to take adequate measures.

Changes or modifications not expressly pproved by the party responsible for ompliance could void the user’s uthority to operate the equipment.”

nstall and use the equipment according o the instruction manual.

Noise EmissionThe operator-position noisthan 70 dB(A).** Average value specified Z8731

Page 6: User Guide 605

egulatory Information

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DispoThis pthe somateconsiinformIn theAllianIn theindicawishemust for reyour or refwww.additirecov

Safety and R

ents Back Next Index vi

salroduct contains a small amount of lead in lder on the circuit boards. Disposal of this

rial may be regulated due to environmental derations. For disposal or recycling ation, please contact your local authorities. USA, contact the Electronics Industry ce at www.eiae.org. European Union, this symbol tes that when the last user s to discard this product, it be sent to appropriate facilities covery and recycling. Contact local KODAK Representative er to kodak.com/go/recycle for onal information on the collection and ery programs available for this product.

Page 7: User Guide 605

egulatory Information

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ChinEnvirIn Chyearspresereleapropeassigdescr

Safety and R

ents Back Next Index vii

a RoHSonmental Protection Use Period (EPUP)ina, this number indicates the time period (in ) within which any hazardous substances nt in the product are not expected to be

sed such that there is risk to human health, rty, or the environment. This value is ned based on normal use of the product as ibed in the operating instructions.

Page 8: User Guide 605

egulatory Information

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TableconcMode

Safety and R

ents Back Next Index viii

of hazardous substance's name and entrationl Name: KODAK 605 Photo Printer

Page 9: User Guide 605

Table of Contents

Contents Back Next Index Exitix

1 Getting StartedIdentifying the Printer Parts ......................... 1-1Installing the Trim Tray ................................ 1-3Installing the Print Catcher .......................... 1-4

2 Using the PrinterTurning the Printer On and Off .................... 2-1Operator Panel ............................................ 2-2Operator Panel Lights................................ 2-2Operator Panel Buttons ............................. 2-2

Enabling or Disabling the Printer ................. 2-3Loading the Ribbon ..................................... 2-3Loading the Paper ....................................... 2-7Printing a Test Page .................................... 2-9Calibrating the Printer................................ 2-10Calibrating With a Print Scanner.............. 2-10Calibrating Without a Print Scanner......... 2-11

Resetting the Printer Calibration................ 2-12Using Printer Color Adjust ......................... 2-13

3 Maintaining the PrinterCleaning the Printer ..................................... 3-1Performing Routine Maintenance ................ 3-1Cleaning the Thermal Print Head and the Peel Plate Edge ................................... 3-2Cleaning the Platen Roller ......................... 3-4Cleaning the Cleaning Roller ..................... 3-4

Printer Supplies ........................................... 3-5Photo Print Kits .......................................... 3-5Thermal Printer Cleaning Kit...................... 3-6

Handling and Storing the Paper and Ribbon ......................................................... 3-6

4 TroubleshootingAccessing the Device Health Checks Screen ......................................................... 4-1Resolving Printer Error Messages............... 4-2Troubleshooting the Printer ......................... 4-3Troubleshooting Print Quality ...................... 4-4Clearing a Paper Jam.................................. 4-5

IndexRecovering from a Power Interruption ......... 4-8

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Getting Started

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1This gKODAPictuinformprovid

CThl

Befor●

rts

2

4

6

3

5

7

ents Back Next Index 1-1

Getting Starteduide contains instructions for using the K 605 Photo Printer with the KODAK

re Maker G3/Picture Kiosk G4. For complete ation about using the Kiosk, see the guides ed with the Kiosk.

AUTION:he printer weighs 40 lbs (18 kg) and is eavier at the front. Use caution when

ifting or moving the printer.

e using the Kiosk, make sure that you have:read and understand the safety information (see page ii).loaded paper and ribbon (see pages 2-3 to 2-7).calibrated the printer (see page 2-10).

Identifying the Printer PaFront View

1. Air Vents2. Cover Release3. Top Cover4. Operator Panel5. Print Exit Slot6. Trim Tray

1

7. Print Catcher

Page 11: User Guide 605

Getting Started

Cont Exit

Rear

1

1

ents Back Next Index 1-2

View Internal View

9

8

12

11 10

8. USB Port9. Data Plate0. Power Connector

11. Power Switch2. Paper Door

1. Thermal Print Head2. Peel Plate3. Cleaning Roller4. Platen Roller

1

2

3

4

Page 12: User Guide 605

Getting Started

Cont Exit

Oper

er blades inside the t hands or objects.

r trimmings that are r cuts the prints.to the printer as shown.ust-free and to prevent

he trim tray each time er.

ents Back Next Index 1-3

ator Panel Installing the Trim Tray

CAUTION:There are sharp cuttprinter. Do not inser

The trim tray collects papegenerated when the printe

1. Slide the trim tray in2. To keep your prints d

paper jams, empty tyou change the pap

Page 13: User Guide 605

Getting Started

Cont Exit

InstaThe pthey eAttacyou a

ents Back Next Index 1-4

lling the Print Catcherrint catcher collects the finished prints as xit the printer.

h the print catcher from the print exit slot if re not installing the printer in a cabinet.

Print Exit Slot

Print Catcher

Page 14: User Guide 605

Using the Printer

Cont Exit

2This c

d Offtch to On ( | ). the orange Power light ady message appears alized.

r, move the power

ents Back Next Index 2-1

Using the Printerhapter provides information on:turning the printer on and offusing the operator panelloading the ribbonloading paperprinting a test pagecalibrating the printerusing printer color adjust

Turning the Printer On an1. Move the power swiOn the operator panel,illuminates and the Rewhen the printer is initi

2. To turn off the printeswitch to Off (O).

On

Off

Page 15: User Guide 605

Using the Printer

Cont Exit

Oper

Oper

Ligh

UseTo scroll through printer selections.

To scroll through printer selections.

To enter Setup Mode. Press Menu repeatedly to scroll through printer settings.

To initiate an action or accept a change.

To advance paper.

To exit Setup Mode.

ents Back Next Index 2-2

ator Panel

ator Panel Lights

Operator Panel Buttons

t Color Printer StatusPower Orange Printer power is on.

Ready Green Printer is ready to make prints.

Error Red An error has occurred. See the messages on the operator panel, then see page 4-2.

ButtonPlus

Minus

Menu

Enter

Paper Advance

Paper Rewind/Clear

Page 16: User Guide 605

Using the Printer

Cont Exit

EnabIMPO

The pprintinthat itribbo

t Kit 6800/4R (4 x 6") or 0/6R (6 x 8") available.

ect paper and ribbon for

6800 / 4R

(30° C) or lowerrelative humidity or

rints, paper, and *

15.2 cm)

10.2 cm)

ents Back Next Index 2-3

ling or Disabling the PrinterRTANT: You must wait until all jobs are

complete before performing this task.rinter must be enabled before you can begin g. By default, the printer is enabled. Check

is enabled before you load the paper and n.

Loading the RibbonHave a KODAK Photo PrinKODAK Photo Print Kit 680These kits contain the corrthe printer.

1. From the Setup screen, touch Manage Devices.

2. Touch KODAK Photo Printer 6800/6850/605 Options.

3. If the printer is enabled, the Disable Printer button appears. Touch Disable Printer if you want to disable the printer.

4. If the printer is disabled, the Enable Printer button appears. Touch Enable Printer if you want to enable the printer.

5. Touch Start Over to return to the Setup screen.

KODAK Photo Print Kit Specifications Storage specifications

86° F60% lower

Capacity 750 pribbon

Paper and ribbon width

6 in. (

Ribbon patch length

4 in. (

Page 17: User Guide 605

Using the Printer

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* Theadditiloadinimpre

lor of the band on the KODSpecStoraspec

Capa

PapewidthRibbleng

Band Color00/4R Yellow00/6R White

ents Back Next Index 2-4

paper roll contains a small amount of onal paper to allow for the extra feed when g the paper and to minimize end-of-roll ssions.

IMPORTANT: Check the coroll of ribbon.

1. Open the top cover.

AK Photo Print Kit 6800 / 6R ifications ge ifications

86° F (30° C) or lower60% relative humidity or lower

city 750 - 4 x 6 prints, paper, and ribbon* or375 - 6 x 8 prints, paper, and ribbon*

r and ribbon 6 in. (15.2 cm)

on patch th

8 in. (20.3 cm)

Print KitKODAK Photo Print Kit 68KODAK Photo Print Kit 68

Page 18: User Guide 605

Using the Printer

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CTd

2

3

IMPO

4

5

ool until the spool locks .

Label

ents Back Next Index 2-5

AUTION:he thermal head becomes extremely hot uring normal operation. Do not touch it.

. If you are replacing a ribbon, remove the used ribbon from the printer.

. Insert your fingers into the holes in the plastic wrapper on the end of the ribbon. Remove the plastic wrapper from the ribbon.

RTANT: Do not remove the label from the ribbon at this time.

. Insert the bar code end of the supply spool into the spool holder on the right.

. Insert the left side of the supply spool into the spool holder on the left.

6. Adjust the supply spinto the spool holder

7. Remove the label.

Plastic Wrapper

Label

Page 19: User Guide 605

Using the Printer

Cont Exit

8

9

10

IMPO

l to remove any slack

ents Back Next Index 2-6

. Insert the right side of the take-up spool into the spool holder on the right.

. Insert the left side of the take-up spool in the spool holder on the left.

. Adjust the take-up spool until the spool locks into the spool holder.

RTANT: Slack in the ribbon can cause a paper jam.

11. Turn the supply spooin the ribbon.

12. Close the top cover.

Page 20: User Guide 605

Using the Printer

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LoadHaveKODAThesthe p

1

2To3

IMPO

4

5

e the label from the il you have successfully per in the printer.ges to each end of the

the green paper flange on the paper roll.paper flange into the e paper roll.aper flange on the

h the paper flanges r roll will not fit into the

Lugsge

ents Back Next Index 2-7

ing the Paper a KODAK Photo Print Kit 6800/4R (4 x 6") or K Photo Print Kit 6800/6R (6 x 8") available.

e kits contain the correct paper and ribbon for rinter.. If paper is loaded in the printer, press Paper Rewind.

. Open the paper door.

he Cover Open message appears on the perator panel.. Lift the paper out of the printer.RTANT: Save the plastic flanges from the old

paper roll.. Remove the plastic flanges from the old paper roll. Set the plastic flanges aside.

. Remove the plastic from the new paper roll.

IMPORTANT: Do not removpaper roll untloaded the pa

6. Attach the paper flanpaper roll. a. Align the lugs on

with the notches b. Insert the green

notched end of thc. Insert the black p

paper roll.NOTE: If you do not attac

properly, the papeprinter.

Paper Flange

Paper FlanNotches

Page 21: User Guide 605

Using the Printer

Cont Exit

7

8NOTE

the rear printer slot until ns off and the green

r. aded in the printer utomatically advances.

ents Back Next Index 2-8

. Carefully lower the paper roll into the slots. Match the geared flange (green) with the geared slot (green) on the printer.

. Remove the label from the paper roll.: Verify that the paper unrolls from the top

of the roll.

9. Feed the paper into the red LED light turLED light turns on.

10. Close the paper dooNOTE: Ribbon must be lo

before the paper a

Label

Slot

Slot

Page 22: User Guide 605

Using the Printer

Cont Exit

Td(6fidcTm

IMPO

11

working properly, you prints are not printing

aper jam, you can use tic tool. The test page is g Kodak for help.

it until all jobs are re performing this task.

p screen, touch ces.

Photo Printer 5 Options.

est Print.kes a few moments.

ver to return to the .

ents Back Next Index 2-9

he printer advances the paper, then cuts and ischarges 6 blank test prints—about 24 in. 1 cm). Doing so reduces the possibility of

ngerprints or other damage to the prints. It oes not decrease the 750 4 x 6 in. (10 x 15 m) print capacity of the paper roll.he operator panel displays the Ready essage.

RTANT: You must empty the trim tray each time you change the paper to keep your prints dust-free and to prevent paper jams.

. Empty and replace the trim tray.

Printing a Test PageTo verify that the printer iscan print a test page. If thecorrectly after clearing a pthe test page as a diagnosalso useful if you are callin

IMPORTANT: You must wacomplete befo

1. From the SetuManage Devi

2. Touch KODAK6800/6850/60

3. Touch Make TNOTE: Printing ta

4. Touch Start OSetup screen

Page 23: User Guide 605

Using the Printer

Cont Exit

CalibFor bcalibr

IMPO

CalibFollowscannNOTE

e multiple printers, ach printer . For best results, ll printers.

te Printer.arget is printed.

ration target on the as shown on the the arrow on the et to the arrow on the

te.ibration is complete, message appears:has been successfully

he prompt.

ver to return to the

ents Back Next Index 2-10

rating the Printerest image quality, we recommend that you ate the printer:when you change the ribbon.after installing software.RTANT: You must wait until all jobs are

complete before performing this task.

rating With a Print Scanner these instructions if you have a print er connected to the Kiosk:: If you do not have a print scanner

connected to the Kiosk, continue with “Calibrating Without a Print Scanner” on page 2-11.

1. From the Setup screen, touch Manage Devices.

2. Touch KODAK Photo Printer 6800/6850/605 Options.

NOTE: If you havcalibrate eseparatelycalibrate a

3. Touch CalibraA calibration t

4. Place the calibprint scanner screen. Matchcalibration targprint scanner.

5. Touch CalibraWhen the calthe following “Your system calibrated.”

6. Touch OK at t

7. Touch Start OSetup screen.

Page 24: User Guide 605

Using the Printer

Cont Exit

CalibFollowscann

NOTE

libration target from

libration target. Select t appears the most as the least amount of y, the most neutral at the center of the et (number 225).

ents Back Next Index 2-11

rating Without a Print Scanner these instructions if you do not have a print er connected to the Kiosk.

: If you have a print scanner connected to the Kiosk, see “Calibrating With a Print Scanner” on page 2-10.

1. From the Setup screen, touch Manage Devices.

2. Touch KODAK Photo Printer 6800/6850/605 Options.

NOTE: If you have multiple printers, calibrate each printer separately. For best results, calibrate all printers.

3. Touch Calibrate Printer.The Kiosk prints a calibration target. The calibration target contains 49 squares. Each square is labeled with a number in its upper left corner.

4. Remove the cathe printer.

5. Look at the cathe square thaneutral gray (hcolor). Typicallgray is locatedcalibration targ

Page 25: User Guide 605

Using the Printer

Cont Exit

ibrationit until all jobs are re performing this task.

p screen, touch es.

Photo Printer Options.

actory Calibration.

he prompt.message appears:ation is completed. ontinue.”

er to return to the

ents Back Next Index 2-12

Resetting the Printer CalIMPORTANT: You must wa

complete befo

6. Use the on-screen keypad to enter the number of the most neutral gray square and touch OK.

When the calibration is complete, the following message appears:“Printer Calibration is completed. Touch OK to continue.”

7. Touch OK.

8. Touch Start Over to return to the Setup screen.

1. From the SetuManage Devic

2. Touch KODAK6800/6850/605

3. Touch Reset F

4. Touch Yes at tThe following “Printer CalibrTouch OK to c

5. Touch OK.

6. Touch Start OvSetup screen.

Page 26: User Guide 605

Using the Printer

Cont Exit

UsingThe Kand c

NOTE

IMPO

, Green, and Blue ge the overall content all color prints.

er to return to the

ents Back Next Index 2-13

Printer Color Adjustiosk lets you adjust the color, brightness, ontrast for printer output.

: These adjustments do not appear on the screen. They appear on the printed output only.

RTANT: You must wait until all jobs are complete before performing this task.

1. From the Setup screen, touch Manage Devices.

2. Touch KODAK Photo Printer 6800/6850/605 Options.

3. Touch Printer Color Adjustment.

4. Touch the Brightness arrows to change the brightness for all color prints.

5. Touch the Contrast arrows to change the contrast for all color prints.

6. Touch the Redarrows to chanof that color in

7. Touch Save.

8. Touch Start OvSetup screen.

Page 27: User Guide 605

Using the Printer

Cont Exit

ents Back Next Index 2-14
Page 28: User Guide 605

aintaining the Printer

Cont Exit

3To hehigh-enviroClean

CleanCleanopenpreve

CNtaosepcr

1

2

tenancelity: er monthly using the d in the KODAK ning Kit.al print head if directed

service representative. ermal print head in g process.is loaded in the printer, erforming maintenance

M

ents Back Next Index 3-1

Maintaining the Printerlp ensure good printer performance and quality output, be sure the printer’s operating nment is clean and dust-free. the printer regularly as described below.

ing the Printer the exterior of the printer and the filter

ings regularly to eliminate dust buildup and nt dirt from entering the printer.

AUTION:ever use abrasives or harsh chemicals

o clean any part of the printer. Do not llow any foreign objects or liquids to fall r spill inside the printer. Fire or electric hock could result. If any foreign object nters the printer, turn off the printer ower immediately, remove the power ord, and contact your Kodak service epresentative.

. Wipe the exterior of the printer, print catcher, and trim tray with a damp, lint-free cloth.

. Vacuum the filter openings to remove dust.

Performing Routine MainTo maintain good print qua

1. Clean the platen rollalcohol pads includeThermal Printer Clea

2. Only clean the thermto do so by a KodakDo not include the thyour monthly cleanin

NOTE: If paper or ribbon remove it before pprocedures.

Page 29: User Guide 605

aintaining the Printer

Cont Exit

CAercwmas(

In therelateoutsidservicrelate1-800

CleanPlateIMPO

r switch is turned off

ad becomes normal operation. ive minutes to begin ter you open the top an damage the

looks like a glass bar. our bare hands or

M

ents Back Next Index 3-2

AUTION:lcohol is a flammable liquid. It can cause ye irritation and dry skin. Prolonged or epeated skin contact may cause drying, racking or irritation. Wash your hands ith soap and water following any aintenance procedures where you use

lcohol pads. For additional information, ee the Material Safety Data Sheet MSDS).

United States for information on health d issues, call 585-722-5151. Customers e the U.S. can contact their local Kodak e representative. For environmental issues d to Kodak products, contact Kodak at -242-2424.

ing the Thermal Print Head and the Peel EdgeRTANT: Only do this procedure if directed to

do so by a Kodak service representative.

1. Make sure the powe( ).

2. Open the cover.

CAUTION:The thermal print heextremely hot duringWait approximately fcleaning the head afcover. Fingerprints cthermal head, whichNever touch it with yfingers.

Page 30: User Guide 605

aintaining the Printer

Cont Exit

3

––

––

M

ents Back Next Index 3-3

. Remove an alcohol pad from its packaging. Move the pad along the entire length of the thermal print head, in one direction only. When you clean the thermal head:Apply firm, even pressure.Make three passes along the thermal print head.Use a clean part of the pad for each pass.Use another clean alcohol pad to wipe the edge of the peel plate.

Thermal Print Head

Peel Edge

Page 31: User Guide 605

aintaining the Printer

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Clean1

23

4

ollerleaning roller clean to

ng back onto the prints rating correctly.

pad from its packaging. tion of the roller with the

M

ents Back Next Index 3-4

ing the Platen Roller. Remove an alcohol pad from its packaging. Wipe the rubber section of the platen roller with the pad.

. Rotate the roller to clean the entire surface.

. Allow the alcohol to dry completely (about five minutes) before you resume printing.

. Close the cover.

Cleaning the Cleaning RIt is essential to keep the cprevent dirt from transferriand to keep the printer ope

1. Remove an alcohol Wipe the rubber secpad.Platen Roller

Cleaning Roller

Page 32: User Guide 605

aintaining the Printer

Cont Exit

2

3it 6800/4R or KODAK ntain the correct paper Photo Printer s are sold separately.

Contents

1 roll of paper1 ribbon

1 roll of paper1 ribbon

M

ents Back Next Index 3-5

. Allow the alcohol to dry completely (about five minutes) before you resume printing.

. Close the cover.

Printer SuppliesThe KODAK Photo Print KPhoto Print Kit 6800/6R coand ribbon for the KODAK6800/6850. Photo Print Kit

Photo Print Kits

Photo Print Kit

Catalog Number

KODAK Photo Print Kit 6800/4R

182-0547

KODAK Photo Print Kit 6800/6R

169-6418

Page 33: User Guide 605

aintaining the Printer

Cont Exit

ThermUse twhenpageinclud

HandFor thstore

KODCataCon

M

ents Back Next Index 3-6

al Printer Cleaning Kithe KODAK Thermal Printer Cleaning Kit performing routine maintenance (see 3-2). One Thermal Printer Cleaning Kit is ed with the printer.

ling and Storing the Paper and Ribbone best quality prints, carefully handle and

the paper and ribbon.To avoid fingerprints, handle the ribbon by the spool ends; do not touch the ribbon material. Do not touch the glossy side of the paper.Store the paper and ribbon away from direct sunlight.

AK Thermal Printer Cleaning Kitlog number 172-1117tents Individually packaged

alcohol pads (10)

Page 34: User Guide 605

Troubleshooting

Cont Exit

4Use tproblcorreprobl

AcceWhenusing

at the KODAK 605 is listed as FOUND.ter does not appear in ealth Checks, see the ooting tables on the

at follow.

ve finished looking at ealth Checks screen, ue.

ver.

ents Back Next Index 4-1

Troubleshootinghe information in this section to identify ems and recommended procedures for cting the problem. If you cannot solve the em, contact KODAK Service and Support.

ssing the Device Health Checks Screen troubleshooting problems, always begin by Device Health Checks.

1. From the Main screen, touch Setup.

2. Touch Diagnostics.

3. Touch Device Health Checks.

4. Make sure thPhoto Printer

NOTE: If the prinDevice Htroubleshpages th

5. Once you hathe Device Htouch Contin

6. Touch Start O

Page 35: User Guide 605

Troubleshooting

Cont Exit

ResoSee ton thconta

LCDMesPapeEmp

CheRibb

ChePape

Cove

ad on

Check that the ribbon has a bar code and/or replace the ribbon. See “Loading the Ribbon” on page 2-3.

is ing.

Wait for the printer to complete warming up.

is rint.

Wait for the printer to complete cooling.

id

to

Check the paper path for a jam. See “Clearing a Paper Jam” on page 4-5.

Solution

ents Back Next Index 4-2

lving Printer Error Messageshe following table to resolve errors reported e operator panel. If the problem persists, ct KODAK Service and Support.

sage

Problem Solution

r ty

The paper is empty or is not loaded.

Load the paper. See “Loading the Paper” on page 2-7.

ck on

The ribbon is empty, is not loaded, or is stuck to the paper.

Load the ribbon. See “Loading the Ribbon” on page 2-3.

ck r

The paper is stuck in the printer or paper path.

See “Clearing a Paper Jam” on page 4-5.

r Open The printer cover is open.

Make sure that the cover is securely closed.

Incorrect Ribbon

The printer could not rethe bar codethe ribbon.

Warming Up The printer warming upbefore print

Cooling The printer too hot to p

Cutter jam The cutter dnot move completely one side.

LCD Message

Problem

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Troubleshooting

Cont Exit

ter

ServXX.Y

LCDMes

ssible Solution “Clearing a Paper ” on page 4-5.

an the platen roller.

1. Empty the trim tray.2. Turn the printer off,

then back on.3. Check that there are

no paper clippings hanging from the trim exit or interfering with paper movement.

CAUTION:There are sharp cutter blades inside the front roller area. Do not insert hands or objects.

ents Back Next Index 4-3

Troubleshooting the Prin

ice Y.ZZ

The printer has a problem which requires service.

Contact your Kodak service representative. Have available:

● Error code number (XX.YY.ZZ).

● Printer model number and serial number (shown on the printer’s data plate).

sage

Problem Solution

Problem/Message PoThere is a paper jam. See

JamPrints have density shift every 2.25 inches.

Cle

Prints are not cut completely.

Page 37: User Guide 605

Troubleshooting

Cont Exit

uality

PrintNOTDeviChe

Printdo nscre

Cove

Probeck that there is paper. ecessary, load new on and paper. See es 2-3 to 2-7.

eck that there is on. If necessary, load ribbon and paper. pages 2-3 to 2-7.

ssible Solutionan print head. See

ge 3-2.an the peel plate

ge. See page 3-2.ntact KODAK Service d Support if cleaning es not solve the blem.an all parts of the

nter using the KODAK ermal Printer Cleaning . See “Maintaining the nter” on page 3-1.

ssible Solution

ents Back Next Index 4-4

Troubleshooting Print Q

er indicates FOUND on the ce Health cks Screen.

Check that the:● printer is turned on.● power cord is

connected.● USB cable is

connected to the printer and the console.

er applications ot appear on the en.

Verify that:● the printer is turned

on.● the USB cable is

connected.● there is no printer

error.● the application is

enabled under User Mode.

Run Application Health Check.

r open Close the printer cover.

lem/Message Possible SolutionOut of paper Ch

If nribbpag

The ribbon is empty ChribbnewSee

Problem/Message PoVertical white line on the print.

ClepaCleedCoandopro

Prints have colored spots.

ClepriThKitPri

Problem/Message Po

Page 38: User Guide 605

Troubleshooting

Cont Exit

er Rewind until the ge appears.

pty message appears:r.

d or printed areas of the

mark any of the rollers.

You the othe ywarnprintbe apictuprintlike tpictu

Prob

ents Back Next Index 4-5

Clearing a Paper Jam1. Press and hold Pap

Paper Empty messa

2. Once the Paper Em– Open the paper doo– Cut off any damage

paper.

NOTE: Do not damage or

have pictures in rder that display ellow resolution ing. Optimum quality may not chieved for these res based on the size. Would you o include these res in the order?

The warning may include all of the customer’s pictures or a selected few, depending upon which pictures have a resolution issue. The customer can:

● touch an individual picture, or touch Select all to continue with the order and print the pictures anyway.

● continue with the order and print the remaining pictures not affected by the resolution problem.

● touch Start Over to cancel the order.

lem/Message Possible Solution

Page 39: User Guide 605

Troubleshooting

Cont Exit

3

––––

er onto the roll.

he printer. Do not pull r.

ents Back Next Index 4-6

Load the paper. See “Loading the Paper” on page 2-7.If the operator panel displays the Ready message, the jam is cleared.

. If the Paper Jam message is still displayed on the operator panel:Turn off the printer.Open the paper door.Open the top cover.Remove the ribbon from the printer.

4. Manually rewind pap

CAUTION:Prevent damage to tabruptly on the pape

Page 40: User Guide 605

Troubleshooting

Cont Exit

5

NOTE

er and carefully remove

“Loading the Ribbon”

“Loading the Paper” on

ents Back Next Index 4-7

. Cut off any damaged or printed areas of the paper.

: Do not damage or mark any of the rollers.

6. Look inside the printany pieces of paper.

7. Turn on the printer.8. Load the ribbon. See

on page 2-3.9. Close the top cover.

10. Load the paper. Seepage 2-7.

Page 41: User Guide 605

Troubleshooting

Cont Exit

11NOTE

r Interruption

wer, the printer stops d positioned against platen roller could be al head is left in this

ediately to release the en roller. Leave the er is restored.red, restart the printer dure for “Clearing a 4-5.b.

ents Back Next Index 4-8

. Close the paper door.: If the Paper Jam message is still

displayed on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Contact KODAK Service and Support.

Recovering from a Powe

CAUTION:If the printer loses powith the thermal heathe platen roller. Thedamaged if the thermposition.

1. Open the cover immpressure on the platcover open until pow

2. When power is restoand follow the procePaper Jam” on page

3. Resubmit the print jo

Page 42: User Guide 605

Printer Specifications

Contents Back Next Index ExitA-1

Appendix A: Printer Specifications

ElectricalPower Voltage/Frequency(auto detection of the following ranges)

AC 100V to 240V, 48 Hz to 62 Hz

Power Consumption 5.0 Amps at 100 V AC or 2.5 Amps @ 240 V AC maximum

PhysicalSize Width:17.4 in. (44.1 cm)

Depth: 25.2 in. (64.1 cm)Height: 19 in. (48.3 cm)

Weight 40 lbs (18 kg)

Operating EnvironmentTemperature 50 to 95° F (+10 to +35° C)Humidity 20-80% relative humidity

Space RequirementsAllow the following amount of space on each side of the printerTop 1.97 in. (5 cm)Back 1.97 in. (5 cm)

Left Side 1.97 in. (5 cm)Right Side 1.97 in. (5 cm)

Print CapacityPrint Size Prints Per Roll4 x 6 in. (10.16 x 15.24 cm)

up to 750, paper and ribbon

6 x 8 in. (15.24 x 20.32 cm)

up to 375, paper and ribbon

Page 43: User Guide 605

Index

Conten ExitI-1

Aaccess

Ccable

powepo

calibratcleanin

cleancleanincleaninclearing

Ddisposa

EElectroEMC d

Ffilter op

blockclean

Ggetting

, 3-6

1

2ervice Kit, 3-1

ts Back Next Index

ing the Health Checks screen, 4-1

rsition of, 1-iiing the printer, 2-10ging rollers, 3-4g kit, 3-6g rollers, cleaning, 3-4 paper jam, 4-5

l, printer, 1-vi

nics Industry Alliance, 1-viirective, compliance with, 1-iv

eningsing, 1-iiing, 3-1

started, 1-1

Hhandling paper and ribbonHealth Checks, 4-1

Iidentifying printer parts, 1-installing

print catcher, 1-4trim tray, 1-3

Jjam, paper

clearing, 4-2

Kkits, 3-5KODAK Service

contacting, 1-ii, 3-1—3-KODAK Thermal Printer S

Llabels, safety, 1-iiiloading

the paper, 2-7the ribbon, 2-3

Page 44: User Guide 605

Cont Exit

Mmaintmaint

cleper

Mate

Nnoise

Ooperaoperaoperaoutpu

Se

Ppapepeel pphotoplaten

clepowe

cabp

poweprint

cleprinte

-ii

e, 1-ivterruption, 4-8

-122

-6

t, 3-6

ents Back Next Index I-2

aining the printer, 3-1enanceaning rollers, 3-4forming routine, 3-1rial Safety Data Sheet, 3-1

emission spec, 1-v

tor panel, 2-2tor panel buttons, 2-2tor panel lights, 2-2t tray

e print catcher, 1-4

r jam, clearing, 4-5late edge, cleaning, 3-2 print kits, 3-5 roller

aning, 3-1rleosition of, 1-iir outlet for the printer, 1-iicatcher, 1-4aning, 3-1r

cleaning, 3-1color adjust, 2-13error messages, 4-2parts, 1-1regulatory information, 1supplies, 3-5

printing a test page, 2-9

Rradio frequency compliancrecovering from a power inrecycling, printer, 1-viresetting the calibration, 2resolving printer errors, 4-ribbon

loading, 4-2

Ssafety

compliance, 1-ivwarning labels, 1-iii

location of, 1-iiistoring paper and ribbon, 3

Tthermal media kits, 3-5thermal print head

cleaning, 3-1, 3-2thermal printer cleaning kitrim tray, 1-3

Page 45: User Guide 605

Cont Exit

cletroub

cleprinthe

turnin

Uusing

prinusing

ents Back Next Index I-3

aning, 3-1leshooting, 4-1aring paper jam, 4-5t quality, 4-4

printer, 4-3g the printer on and off, 2-1

ter color adjust, 2-13 the printer, 2-1

Page 46: User Guide 605

Contents Back Next Index Exit

Eastman Kodak Company343 State StreetRochester, NY 14650

Kodak is a trademark of Eastman Kodak Company.

© Eastman Kodak Company, 2007P/N 4J5788March 2007