using location intelligence to effectively manage franchise territories

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Simon Dell'Oro , Product Manager, Data & Analytics, Pitney Bowes recently presented at the National Franchise Convention on how location intelligence technology is enabling franchisors to determine who their ideal customers are today, and how to optimise their network to leverage customers of tomorrow.

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Page 1: Using Location Intelligence to Effectively Manage Franchise Territories
Page 2: Using Location Intelligence to Effectively Manage Franchise Territories

Using Location Intelligence

To understand your customers and effectively manage franchise territories

Simon Dell’OroProduct Manager, Data & Analytics

Clive HutcheonLegal Manager,Compliance & Risk

Paul ReevesGroup Manager,Business Development

Page 3: Using Location Intelligence to Effectively Manage Franchise Territories

Location Intelligence

The ability of deriving meaningful insight from geography and location.

Today’s most successful franchises – those who are able to interpret, manage and act upon the complex relationships between their organisational data and location – are said to be Location Intelligent.”

Page 4: Using Location Intelligence to Effectively Manage Franchise Territories
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Page 6: Using Location Intelligence to Effectively Manage Franchise Territories
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Page 9: Using Location Intelligence to Effectively Manage Franchise Territories

Population: 33,729

Average Income: $124,885

Population: 33,729

Average Income: $124,885Population: 59,874

Average Income: $104,881

Population: 59,874

Average Income: $104,881

Page 10: Using Location Intelligence to Effectively Manage Franchise Territories

BirthplaceBirthplace

BirthplaceBirthplace

Page 11: Using Location Intelligence to Effectively Manage Franchise Territories

Two Potential Sites

• Macquarie Park

• North Ryde

Page 12: Using Location Intelligence to Effectively Manage Franchise Territories

Population:110,000Population:110,000

Population:100,000Population:100,0004km Radius

• Macquarie Park

• North Ryde

Page 13: Using Location Intelligence to Effectively Manage Franchise Territories

Population:120,000

Population:120,000

Population:90,000 Population:90,000

10min Drive Time

• Macquarie Park

• North Ryde

MapInfoTM

Location Intelligence

for a connected world

Page 14: Using Location Intelligence to Effectively Manage Franchise Territories

Population Growth

2014 – 2019

35% +

25% to 35%

15% to 25%

10% to 15%

-10% to 10%

Page 15: Using Location Intelligence to Effectively Manage Franchise Territories

Age Bracket20-29 Years

250 to 1,250

200 to 250

150 to 200

100 to 150

0 to 100

Page 16: Using Location Intelligence to Effectively Manage Franchise Territories

Daytime Population

Weekday Average

50,000+

10,000 to 50,000

7,500 to 10,000

5,000 to 7,500

Daytime Pop:

90,000

Daytime Pop:

90,000

Daytime Pop:

15,000

Daytime Pop:

15,000

Page 17: Using Location Intelligence to Effectively Manage Franchise Territories

Consumer SpendFast Food & Takeaway

$550,000 to $850,000

$450,000 to $550,000

$350,000 to $450,000

$250,000 to $350,000

$0 to $250,000

Page 18: Using Location Intelligence to Effectively Manage Franchise Territories

Consumer SpendFast Food & Takeaway

$550,000 to $850,000

$450,000 to $550,000

$350,000 to $450,000

$250,000 to $350,000

$0 to $250,000

Page 19: Using Location Intelligence to Effectively Manage Franchise Territories

Consumer SpendHousehold Appliances

$450,000 to $1,250,000

$375,000 to $450,000

$300,000 to $375,000

$225,000 to $300,000

$0 to $225,000

Page 20: Using Location Intelligence to Effectively Manage Franchise Territories
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Recommendations

1.Think about your network in five years’ time

2.Put your member / customer data to work

3.Empower others in the business

Page 24: Using Location Intelligence to Effectively Manage Franchise Territories

Using Location Intelligence

To understand your customers and effectively manage franchise territories

Simon Dell’OroProduct Manager, Data & Analytics

Clive HutcheonLegal Manager,Compliance & Risk

Paul ReevesGroup Manager,Business Development