using social media to drive public engagement with open data

Using social media to drive public engagement with Open Data

Andrew Garbett, Dr. Conor Linehan, Dr. Ben Kirman, Dr. Jamie Wardman, Prof. Shaun Lawson

{ "

contact_details"

: {

"

telephone": "0116 222 2222",

"

email": "b

eaumont.lpu@leiceste

rshire.pnn.police.uk"

},

"name": "

New Parks",

"links":

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{

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"http

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rg.uk",

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ebsite"

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"descrip

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eighbourhood includes New College, A

ikman Avenue

flats, Mossg

ate and part of th

e New Parks Esta

te (east o

f the A563 New Parks

Boulevard) to Fosse

Road.\nThe area is prim

arily re

sidential w

ith a parade

of shops o

n Aikman Avenue and other small re

tail outlets w

ithin th

e estate along

with tw

o local neighbourhood pubs.\nTo find out m

ore about what's

happening in your local area re

ad your local st

ation <a

href=\"http

://www.leics.p

olice.uk/policing/8_city_bcu/15_beaumont_leys/b

log/\"

target=\"_blank\">

Inspector's monthly update.</a>",

"locations":

[

{

"name": "

Beaumont Leys",

"longitu

de": "-1.16936",

"postc

ode": "LE4 1DS",

"address"

: "2 Beaumont W

ay\nLeicester",

"latitu

de": "52.6677",

"type": "

station",

"descrip

tion": null

}

],

"url_f

orce":

"http://w

ww.leics.police.uk/policing/8_city_bcu/15_beaumont_le

ys/35_new_parks/"

,

"id": "

C01",

"population": "

16029"

}

Open Data is a philosophy and practice requiring that certain data are freely available to everyone, without restrictions from copyright, patents or other mechanisms of control.

http://en.wikipedia.org/wiki/open_data

“

”

Open Data

{ "

contact_details"

: {

"

telephone": "0116 222 2222",

"

email": "b



},

"name": "

New Parks",

"links":

[

{

"url":

"http

://www.newparks.o

rg.uk",

"descrip

tion": null,

"title

": "New Parks w

ebsite"

}

],

"centre

": {

"

latitude": "

52.6409",

"

longitude": "

-1.1828"

},

"descrip

tion": "This n


ikman Avenue

flats, Mossg

ate and part of th

e New Parks Esta

te (east o


Boulevard) to Fosse


arily re

sidential w

ith a parade

of shops o


tail outlets w

ithin th

e estate along

with tw


ore about what's


ad your local st

ation <a

href=\"http

://www.leics.p


log/\"

target=\"_blank\">


"locations":

[

{

"name": "

Beaumont Leys",

"longitu

de": "-1.16936",

"postc

ode": "LE4 1DS",

"address"

: "2 Beaumont W

ay\nLeicester",

"latitu

de": "52.6677",

"type": "

station",

"descrip

tion": null

}

],

"url_f

orce":

"http://w


ys/35_new_parks/"

,

"id": "

C01",

"population": "

16029"

}

“ Open Data may be the most powerful lever of 21st century public policy: it can make accountability real for citizens; it can improve outcomes and productivity in key services through informed comparison; it can transform social relationships – empowering individuals and communities; and it can drive dynamic economic growth. ”HM Government. 2011. Open Public Services White Paper.

Why is Open Data important?

Better governanceopenness improves governance through increased

transparency and engagement.

Better culture Openness means greater access, sharing and

participation in relation to cultural material and activities.

Better economyOpenness permits easier and more rapid reuse of material and open data and content are the key raw ingredients for the development of new innovative tools and services.

Better researchFor research to function effectively, and for society to reap the full benefits from research activities, research outputs should be open.

HM Government. 2011. Making Open Government Data real: a public consultation.

data.gov.ukHealth (NHS spending and performance)

Crime (Police and Crime)

Travel and transport• Fine granularity• Consistent in format • Data for almost all UK

Wah?!?!?!

Public services• Members of the public lack the technical

skills or knowledge to make use of statistics

We need services created by third party developers

{ "contact_details": { "telephone": "0116 222 2222", "email": "[email protected]" }, "name": "New Parks", "links": [ { "url": "http://www.newparks.org.uk", "description": null, "title": "New Parks website" } ], "centre": { "latitude": "52.6409", "longitude": "-1.1828" }, "description": "This neighbourhood includes New College, Aikman Avenue flats, Mossgate and part of the New Parks Estate (east of the A563 New Parks Boulevard) to Fosse Road.\nThe area is primarily residential with a parade of shops on Aikman Avenue and other small retail outlets within the estate along with two local neighbourhood pubs.\nTo find out more about what's happening in your local area read your local station <a href=\"http://www.leics.police.uk/policing/8_city_bcu/15_beaumont_leys/blog/\" target=\"_blank\">Inspector's monthly update.</a>", "locations": [ { "name": "Beaumont Leys", "longitude": "-1.16936", "postcode": "LE4 1DS", "address": "2 Beaumont Way\nLeicester", "latitude": "52.6677", "type": "station", "description": null } ], "url_force": "http://www.leics.police.uk/policing/8_city_bcu/15_beaumont_leys/35_new_parks/", "id": "C01", "population": "16029"}

http://opendatachallenge.org

Europe’s biggest open data competition€20,000 in prizes to win 430 entries from 24 EU Member StatesOrganised by Open Knowledge Foundation Run for 60 days – from early April to early June 2011

Live London Tube Map

Shows bike usage data for 30+ cities

MashMyGov.OrgThe next best thing is in here,

somewhere …

Location based service where you earn awards and badges for ‘checkingInto’ places such as your favourite bar, restaurant or hang out place

You ‘Check In’ using a mobile app and this data is displayed onfoursquare.com which is then available to your friends

Personalised UK Crime statistics based on your location habits, using a Social Media platform (Foursquare) + UK Government Open Data on

Crime

RESTful API calls for data from;• Foursquare• Police.uk

Geo-services from;• Yahoo Placefinder• Google Maps

http://developer.foursquare.com

How does it work?

Police API (data.gov.uk)http://policeapi.rkh.co.uk

What does it offer?• Police.uk already available

– Provided crime statistics based on user search

• We provide crime data, without you having to search, for your everyday life

• We’ve ‘Added Value’ to the data by personalising an otherwise meaningless Open Data

{ "contact_details": { "telephone": "0116 222 2222", "email": "[email protected]" }, "name": "New Parks", "links": [ { "url": "http://www.newparks.org.uk", "description": null, "title": "New Parks website" } ], "centre": { "latitude": "52.6409", "longitude": "-1.1828" }, "description": "This neighbourhood includes New College, Aikman Avenue flats, Mossgate and part of the New Parks Estate (east of the A563 New Parks Boulevard) to Fosse Road.\nThe area is primarily residential with a parade of shops on Aikman Avenue and other small retail outlets within the estate along with two local neighbourhood pubs.\nTo find out more about what's happening in your local area read your local station <a href=\"http://www.leics.police.uk/policing/8_city_bcu/15_beaumont_leys/blog/\" target=\"_blank\">Inspector's monthly update.</a>", "locations": [ { "name": "Beaumont Leys", "longitude": "-1.16936", "postcode": "LE4 1DS", "address": "2 Beaumont Way\nLeicester", "latitude": "52.6677", "type": "station", "description": null } ], "url_force": "http://www.leics.police.uk/policing/8_city_bcu/15_beaumont_leys/35_new_parks/", "id": "C01", "population": "16029"}

{ "

contact_details"

: {

"

telephone": "0116 222 2222",

"

email": "b



},

"name": "

New Parks",

"links":

[

{

"url":

"http

://www.newparks.o

rg.uk",

"descrip

tion": null,

"title

": "New Parks w

ebsite"

}

],

"centre

": {

"

latitude": "

52.6409",

"

longitude": "

-1.1828"

},

"descrip

tion": "This n


ikman Avenue

flats, Mossg

ate and part of th

e New Parks Esta

te (east o


Boulevard) to Fosse


arily re

sidential w

ith a parade

of shops o


tail outlets w

ithin th

e estate along

with tw


ore about what's


ad your local st

ation <a

href=\"http

://www.leics.p


log/\"

target=\"_blank\">


"locations":

[

{

"name": "

Beaumont Leys",

"longitu

de": "-1.16936",

"postc

ode": "LE4 1DS",

"address"

: "2 Beaumont W

ay\nLeicester",

"latitu

de": "52.6677",

"type": "

station",

"descrip

tion": null

}

],

"url_f

orce":

"http://w


ys/35_new_parks/"

,

"id": "

C01",

"population": "

16029"

}

How was FearSquare accepted?

2,000+ Foursquare users

23,000 Unique visitors

45,000 page viewsVisitors from 128 countries

1st France (6403)2nd United States

(4055)3rd UK (3980)4th Brazil (1957)5th Canada (1079) Articles in;

Time Magazine, Discovery Channel, New ScientistReadWriteWeb, TechCrunch

{ "

contact_details"

: {

"

telephone": "0116 222 2222",

"

email": "b



},

"name": "

New Parks",

"links":

[

{

"url":

"http

://www.newparks.o

rg.uk",

"descrip

tion": null,

"title

": "New Parks w

ebsite"

}

],

"centre

": {

"

latitude": "

52.6409",

"

longitude": "

-1.1828"

},

"descrip

tion": "This n


ikman Avenue

flats, Mossg

ate and part of th

e New Parks Esta

te (east o


Boulevard) to Fosse


arily re

sidential w

ith a parade

of shops o


tail outlets w

ithin th

e estate along

with tw


ore about what's


ad your local st

ation <a

href=\"http

://www.leics.p


log/\"

target=\"_blank\">


"locations":

[

{

"name": "

Beaumont Leys",

"longitu

de": "-1.16936",

"postc

ode": "LE4 1DS",

"address"

: "2 Beaumont W

ay\nLeicester",

"latitu

de": "52.6677",

"type": "

station",

"descrip

tion": null

}

],

"url_f

orce":

"http://w


ys/35_new_parks/"

,

"id": "

C01",

"population": "

16029"

}

Impacts of data misrepresentation

Developers and data controllers need to be vigilant of how data is presented so as not to cause a detrimental effect on third parties

“@anon – Apparently a branch of Costa Coffee in Cambridge is the most bad-ass place on Foursquare

in the UK!”

{ "

contact_details"

: {

"

telephone": "0116 222 2222",

"

email": "b



},

"name": "

New Parks",

"links":

[

{

"url":

"http

://www.newparks.o

rg.uk",

"descrip

tion": null,

"title

": "New Parks w

ebsite"

}

],

"centre

": {

"

latitude": "

52.6409",

"

longitude": "

-1.1828"

},

"descrip

tion": "This n


ikman Avenue

flats, Mossg

ate and part of th

e New Parks Esta

te (east o


Boulevard) to Fosse


arily re

sidential w

ith a parade

of shops o


tail outlets w

ithin th

e estate along

with tw


ore about what's


ad your local st

ation <a

href=\"http

://www.leics.p


log/\"

target=\"_blank\">


"locations":

[

{

"name": "

Beaumont Leys",

"longitu

de": "-1.16936",

"postc

ode": "LE4 1DS",

"address"

: "2 Beaumont W

ay\nLeicester",

"latitu

de": "52.6677",

"type": "

station",

"descrip

tion": null

}

],

"url_f

orce":

"http://w


ys/35_new_parks/"

,

"id": "

C01",

"population": "

16029"

}

What makes useful Open Data?

Developers need data;• in machine readable formats• is described with meta-data• available from a well documented, live online source

(API’s)• in the cleanest format (free from prior formatting)• in the finest granularity available• able to be filtered based on parameters

{ "

contact_details"

: {

"

telephone": "0116 222 2222",

"

email": "b



},

"name": "

New Parks",

"links":

[

{

"url":

"http

://www.newparks.o

rg.uk",

"descrip

tion": null,

"title

": "New Parks w

ebsite"

}

],

"centre

": {

"

latitude": "

52.6409",

"

longitude": "

-1.1828"

},

"descrip

tion": "This n


ikman Avenue

flats, Mossg

ate and part of th

e New Parks Esta

te (east o


Boulevard) to Fosse


arily re

sidential w

ith a parade

of shops o


tail outlets w

ithin th

e estate along

with tw


ore about what's


ad your local st

ation <a

href=\"http

://www.leics.p


log/\"

target=\"_blank\">


"locations":

[

{

"name": "

Beaumont Leys",

"longitu

de": "-1.16936",

"postc

ode": "LE4 1DS",

"address"

: "2 Beaumont W

ay\nLeicester",

"latitu

de": "52.6677",

"type": "

station",

"descrip

tion": null

}

],

"url_f

orce":

"http://w


ys/35_new_parks/"

,

"id": "

C01",

"population": "

16029"

}

Great applications are being made, but what's the point if they are not being recognised?

{ "

contact_details"

: {

"

telephone": "0116 222 2222",

"

email": "b



},

"name": "

New Parks",

"links":

[

{

"url":

"http

://www.newparks.o

rg.uk",

"descrip

tion": null,

"title

": "New Parks w

ebsite"

}

],

"centre

": {

"

latitude": "

52.6409",

"

longitude": "

-1.1828"

},

"descrip

tion": "This n


ikman Avenue

flats, Mossg

ate and part of th

e New Parks Esta

te (east o


Boulevard) to Fosse


arily re

sidential w

ith a parade

of shops o


tail outlets w

ithin th

e estate along

with tw


ore about what's


ad your local st

ation <a

href=\"http

://www.leics.p


log/\"

target=\"_blank\">


"locations":

[

{

"name": "

Beaumont Leys",

"longitu

de": "-1.16936",

"postc

ode": "LE4 1DS",

"address"

: "2 Beaumont W

ay\nLeicester",

"latitu

de": "52.6677",

"type": "

station",

"descrip

tion": null

}

],

"url_f

orce":

"http://w


ys/35_new_parks/"

,

"id": "

C01",

"population": "

16029"

}

Questions?@garbit

[email protected]

using social media to drive public engagement with open data

Technology