citymart.com

Validation Manual

R9 2014-01-22

Step-by-step guide to submit to

a Citymart.com Call for Solutions

citymart.com

Submission Complete

Create Project

& invite stakeholders to validate it

Create Showcase

Go to the Call

& choose Challenge

citymart.com

Start your validation process

- Once your Showcase is ready to submit you

can move into validating your project.

- Remember that your submission will remain

incomplete until at least one project of your

Showcase is validated. The submission will

automatically be complete once the Project is

validated by your Stakeholders.

- Submit Showcase and start validation process

by clicking on To Submit.

- Accept Terms & Conditions and click again in

the following screen Submit.

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Citymart.com offers you the opportunity to

validate your references in a trustworthy, accurate

and transparent manner.

Independent stakeholders validate the facts about

your projects so that your customers can trust

your references with confidence (as shown by the

Project Certificate on the right).

Companies need at least one validated project

linked to their Showcase to submit to

Citymart.com Calls for Solutions.

CREATE PROJECT

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Validation can be completed in 5 steps:

- Step 1: Create a Project

- Step 2: Write up your Project Facts

- Step 3: Invite your Project

Stakeholders

- Step 4: Stakeholders validate your

Project Facts

- Step 5: Your Project is validated.

Validate your project

A Project on Citymart.com is the application or

implementation of your product or service in a

specific location. Once specific Project facts have

been validated by three Independent

Stakeholders, the Validated Project will appear in

the Track Record of your Showcase.

Validation can be completed in one day but it

often takes a little time for all your stakeholders to

engage. You can increase turn-around time of

validation by inviting larger numbers of

Stakeholders.

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Step 1: create a Project

- Your submission will remain incomplete

until you have a Validated Project.

- To start the process of creating a Project

and inviting Stakeholders click on My

Showcases & Projects.

- Otherwise you can do it later. To start at a

later stage, go then to My Citymart.com

and click on My Showcases & Projects.

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Step 1: create a Project

- Click on Create Project next to the

Showcase for which you want to create a

Project.

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Step 2: write up your Project Facts

- Fill in Project Fact 1 and Fact 2 : Title and

Description.

- Click on Save and Next.

- Complete Project Fact 3: Location by

filling in the City where your Project

takes/took place and select the Country.

- Click again on Save and Next to arrive at

Project Fact 4: Project Stage(s).

- Here select the Project Stage under Type

and the start and end dates.

- Click on Save and Next. And then, to

conclude, click on Finish.

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Step 3: invite your Project Stakeholders

- Go to the Stakeholders tab and click on Add

New.

- Fill in the required information for the Stakeholder

and then Save.

- Repeat this again for each new Stakeholder.

- Each added Stakeholder will appear in the

Stakeholders tab.

- Click on Send Invitation to invite each

Stakeholder.

- The list of Stakeholders shows when each

Stakeholder was last invited and if they have

accepted.

- You can also send Reminders.

- In the Facts tab you can follow the validation of

each single fact.

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Step 4: Stakeholders validate your Project Facts

- Each Stakeholder will receive an invitation.

- The Stakeholder must click on the link called

HERE in the invitation.

- The Stakeholder will be automatically logged on

to Citymart.com and if not registered, become a

Citymart.com user.

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

- The Stakeholder will be directed to the

Showcase Project page.

- Each Project Fact will be validated by simply

clicking on Validate.

- A pop-up notification will appear after each

validation.

- A final pop-up will confirm that all four facts

have been successfully validated.

Step 4: Stakeholder validate your Project Facts

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

- Once three Stakeholders have sucessfully

validated your Project Facts, your Project

Validation is complete.

- You will receive an email notification.

- With a Validated Project your submission

will be complete.

Step 5: Validation is complete

Submission Complete

Create Project

Create Showcase

Go to the Call

citymart.com

Submission Complete

Create Project

& invite stakeholders to validate it

Create Showcase

Go to the Call

& choose Challenge

citymart.com

- Promote your Showcase through your

Social Media channels.

- Submit your Showcase to other Calls for

Solutions or other challenges within the

same call.

- Create new Showcases and Projects for

your other products.

- Give your potential clients access to your

online Certificate.

WHAT TO DO NEXT

citymart.com

- If your solution can solve different

problems in distinct scenarios (e.g. in

health or transport) then it is advisable

to create separate Showcases.

- Always remember that the readers of

your Showcase may not necessarily

be familiarized with the subject matter.

- Even if your solution is a mobile

application, you should consider its full

systemic impact, e.g. by reducing use

of paper maps, more inclusive as it

provides more languages or enabling

citizen participation.

- Engage with the City you are

submitting to by addressing some

specific local issues or using local

examples.

- Provide clear examples of how your

solution is used and how the end-user

is addressed. Reference your success

stories to reinforce your Validated

Projects.

OUR TIPS

citymart.com

MAXIMIZE THE USE OF CITYMART.COMCitymart.com offers you the tools to further

improve your submission and maximize your

visibility by allowing you to:

1. Improve and manage you Showcase.

2. Add different types of media assets.

3. Create more Validated Projects.

4. Create and manage your Showcase team.

5. Publish and un-publish your Showcase

6. Develop your own Track Record.

7. Interact with potential clients.

8. Promote your Showcase in Social Media.

citymart.com

1. Improve and manage your Showcase

- You can edit your Showcase any time

until the submission deadline.

- Login into Citymart.com and then from

My Citymart.com click on My

Showcases & Projects.

- Click on the Showcase you want to

edit to open it.

- Once opened, you will see three tabs:

Content, Projects and Administration.

- Under the Content tab you will find

three sub-tabs: Header, Presentation

and Assets with the information you

have completed for your submission.

citymart.com

- In the Assets tab you can upload and

embed further media files in order to

make your Showcase stronger.

- You can add more images, documents

or embed videos hosted on YouTube

and Vimeo.

- If you upload documents, remember to

remove confidential information as all

the media content is public.

- Remember that good media assets

make your solution or product easier to

understand and visualise.

2. Add different types of media assets

citymart.com

- In the Projects tab you can create

and edit the Projects of the

Showcase.

- Remember that in order to complete

your submission you will need to

have a Validated Project.

- Validation helps you to create

immediate trust with potential

clients.

3. Create more Validated Projects

citymart.com

- In the Administration tab there are three sub-

tabs: Team, Publication and Track Record.

- In the Team tab you can add your Contacts

and Colleagues to the Showcase Team.

- You can attribute a specific Role to each

member of the Showcase Team.

- Create a team of colleagues and contacts to

collaborate actively on maximising the impact

of your Showcase.

- The Showcase team does not change

between different versions of the showcase.

4. Create and manage your Showcase team

citymart.com

- The Publication tab is where you can decide

to publish a specific version (only one at the

time) of the Showcase.

- Here you can see which of the Showcase

versions is currently published.

- In this case, version 1 is currently published.

- To publish version 2 click on the

corresponding Publish button. Version 1 will

automatically be unpublished.

- It is also possible to archive or unpublish the

currently published version of the Showcase

without publishing any other version.

5. Publish and un-publish your Showcase

citymart.com

- Citymart.com helps you record and share the

Track Record of your Showcase where you can

see your Validated Projects, Badges and Scores.

- Validated Projects improve your search ranking.

- Badges show your achievements in Citymart.com

Calls for Solutions.

- Scores show your best evaluation results collected

from Citymart.com city juries across the Calls for

Solutions in which you have participated.

- Submit to Calls for Solutions to gain evaluation

Scores and Badges for your Track Record.

- Scores are valuable market feedback provided by

field specialists and local council jury members.

- You can choose which Scores and Badges to

publish but by default, all Badges and all Scores

above 3.0 out of 5.0 are published.

6. Develop your own Track Record

citymart.com

7. Interact with potential clients

- Citymart.com offers a secure channel to

exchange information with colleagues, partners

and potential customers.

- When a user clicks the Get in Touch in your

Showcase, they can start a conversation with

you.

- Your Showcase Editors will automatically be

notified.

- You can also use this tool to start conversations

with other Showcase Editors.

citymart.com

8. Promote your Showcase in Social Media

- Showcases can be shared on Social

Media.

- Be smart: find social conversations on

related #topics and add your solution.

- Promote your Track Record such as

your scores, badges and validated

projects.

- Integrate Citymart.com into your social

media strategy.