variability and spc lesson52
TRANSCRIPT
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Statistical Process Control 04/03/96
What is Variation?What is Variation?
Less VariationLess Variation
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Higher QualityHigher Quality
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What is Variation?What is Variation?How the Loss Function Affects ProductHow the Loss Function Affects Product
Both are within specBoth are within specWhich is more desirable?Which is more desirable?
LSLLSL USL USL
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Examining VariationExamining VariationDefinitionDefinition
AA Stable ProcessStable Process has the samehas the same
normal distribution at all times.normal distribution at all times.A stable process isA stable process is In ControlIn Control
A stable process still has variation A stable process still has variation
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Examining VariationExamining VariationStable ProcessStable Process
Normal distribution at all timesNormal distribution at all times
Prediction
Time
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Examining VariationExamining Variation
Common CausesCommon Causes
The cause of variations in a stable The cause of variations in a stableprocess is called aprocess is called a CommonCommon
CauseCause ..
A common cause is a natural cause of A common cause is a natural cause of variation in the system.variation in the system.
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Examining VariationExamining Variation
Machine vibrationMachine vibration Temperature fluctuations Temperature fluctuationsSlight variation in raw materialsSlight variation in raw materialsHuman variation in setting controlHuman variation in setting controldialsdials
Common Cause ExamplesCommon Cause Examples
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Examining VariationExamining Variation Tools for Examining Stability Tools for Examining Stability
Trend ChartTrend Chart : A plot showing the: A plot showing thebehavior of a process over time.behavior of a process over time.
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Examining VariationExamining Variation Tools for Examining Stability Tools for Examining Stability
HistogramHistog ram : A barchart showing the: A barchart showing thedistribution of the process.distribution of the process.
P e r c e n t a g e
0
5
10
1520
25
30
35
1 0
2 0
3 0
4 0
5 0
6 0
7 0 0
8 0
9 0
1 0 0
1 1 0
1 2 0
1 3 0
1 4 0
1 5 0
1 6 0
1 7 0
1 8 0
1 9 0
2 0 0
Thickness
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Examining VariationExamining Variation
T h i c k n e
s s
Activity: Comparing stable processesActivity: Comparing stable processes
Which process has better quality?Which process has better quality?
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Sequence0 5 10 15 20 25
Sequence0 5 10 15 20 25
A A BB
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Examining VariationExamining VariationActivity: Comparing stable processesActivity: Comparing stable processes(contd)(contd)
Which process has better quality?Which process has better quality?
T h i c k n e
s s
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T h i c k n e s s
Sequence0 5 10 15 20 25
Sequence0 5 10 15 20 25
A A BB
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Examining VariationExamining VariationUnstable ProcessUnstable Process
Any process that is not stable is called anAny process that is not stable is called anunstableunstable oror out-of-controlout-of-control process.process.
Prediction
Time
??
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Examining VariationExamining VariationKinds of Instability:Kinds of Instability: ExcursionsExcursions
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T h i c k n e s s
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Examining VariationExamining VariationKinds of Instability:Kinds of Instability: ShiftsShifts
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Examining VariationExamining VariationKinds of Instability:Kinds of Instability: DriftsDrifts
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Examining VariationExamining VariationKinds of Instability:Kinds of Instability: CyclesCycles
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Examining VariationExamining VariationKinds of Instability:Kinds of Instability: ChaosChaos
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Examining VariationExamining Variation
Special CausesSpecial Causes
Anything that causes variations thatAnything that causes variations thatare not part of the stable processare not part of the stable process
is called ais called a special causesp ecial cause ,,
assignable causeassig nable cause , or, or unnaturalunnaturalcausecause ..
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Examining VariationExamining Variation
Batch of defective raw materialBatch of defective raw materialFaulty set-upFaulty set-upHuman errorHuman error
Incorrect recipeIncorrect recipeBlown gasketBlown gasketEarthquakeEarthquake
Examples of Special CausesExamples of Special Causes
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Reducing VariationReducing Variation
Centering at TargetCentering at Target
Reducing Common Cause VariationReducing Common Cause Variation
Improving a Stable ProcessImproving a Stable Processwo strategies for improving a stable proceswo strategies for improving a stable proces
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Reducing VariationReducing VariationCentering at TargetCentering at Target
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Reducing VariationReducing VariationReducing Common Cause VariationReducing Common Cause Variation
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Reducing VariationReducing Variation
Structured problem solvingStructured problem solving
Planned experimentsPlanned experiments
Reducing Variation in a StableReducing Variation in a StableProcessProcess
Make Permanent ChangesMake Permanent ChangesChanges are based on the scientificChanges are based on the scientific
approachapproach
Examples: new equipment, equipment upgrade, new procedure, new machine
settings, better raw material
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Reducing VariationReducing Variation
Do not Do not ignore special causes.ignore special causes.
DoDo quickly detect special causequickly detect special causevariations.variations.DoDo stop production until the process isstop production until the process isfixed. (Reactive)fixed. (Reactive)DoDo identify and permanently eliminateidentify and permanently eliminatespecial causes. (Preventive)special causes. (Preventive)
Reducing Variation in anReducing Variation in anUnstable ProcessUnstable Process
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Reducing VariationReducing Variation
DetectDetect the special cause variation.the special cause variation.
IdentifyIdentify the special cause.the special cause.FixFix the processthe process Remove the special cause, orRemove the special cause, or
Compensate for the special cause.Compensate for the special cause.PreventPrevent the special cause fromthe special cause fromoccurring againoccurring again
Improving an Unstable ProcessImproving an Unstable ProcessFour Step ProcessFour Step Process
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Reducing VariationReducing VariationImproving an Unstable ProcessImproving an Unstable Process
ReactiveReactive200180
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Detect HereNot Here
Detect Here
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Detecting VariationDetecting Variation
How can we decide if How can we decide if variation is the result of variation is the result of common or special cause?common or special cause?
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Detecting VariationDetecting Variation Tool: Control Chart Tool: Control Chart
Benefit: Prevents tampering or ignoringBenefit: Prevents tampering or ignoring
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Detecting VariationDetecting VariationControl Chart for Detecting VariationControl Chart for Detecting Variation
Control ChartControl Chart
Trend Chart Trend Chart Center LineCenter Line Control LimitsControl Limits++ ++
Upper Control Limit
Lower Control Limit
Center Line
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Detecting VariationDetecting VariationCreating a Control ChartCreating a Control Chart
Turn the distribution on its side Turn the distribution on its side
Upper Control Limit
Lower Control Limit
Center Line
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Detecting VariationDetecting Variation
What is the Center Line?What is the Center Line?Process mean, based on historicalProcess mean, based on historical
datadataor or
Process TargetProcess Target
Creating a Control ChartCreating a Control Chart
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Detecting VariationDetecting Variation
Creating a Control ChartCreating a Control ChartSelecting the Center LineSelecting the Center Line
The center line should be the The center line should be thetarget, unless we aretarget, unless we are unableunable ororunwilling to control the processunwilling to control the processto target.to target.
Since the target is zero defects,Since the target is zero defects,the center line is the processthe center line is the processmean.mean.
Measurements:Measurements:
Defects:Defects:
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Detecting VariationDetecting Variation
Control LimitsControl Limits
Based onBased onperformance of performance of thethe process process ..
Tell us when to Tell us when totake action ontake action onthethe process process ..
Spec LimitsSpec Limits
Based onBased onperformance of performance of thethe product product ..
Tell us when to Tell us when todisposition thedisposition the product product ..
Control Limits vs. Spec LimitsControl Limits vs. Spec Limits
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Detecting VariationDetecting Variation
Focus OnFocus On
Control LimitsControl Limits
Improve ProcessImprove ProcessQualityQuality
Spec LimitsSpec Limits
Improve ProductImprove ProductQualityQuality
Control Limits vs. Spec Limits
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Measurement Capability Measurement Capability Have you ever been bitten by aHave you ever been bitten by a
measurement system?measurement system?
METROLOGYSYSTEM
True TrueDataData
ObservedObservedDataData
black box
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Measurement Capability Measurement Capability A Measurement ProcessA Measurement Process
Measurement tools themselvesMeasurement tools themselves hardwarehardware
softwaresoftware
All the procedures for using the toolsAll the procedures for using the tools which operatorswhich operators set-up/handling proceduresset-up/handling procedures
off-line calculations and data entryoff-line calculations and data entry calibration frequency and techniquecalibration frequency and technique
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Measurement Capability Measurement Capability Why Do Measurements Vary?Why Do Measurements Vary?
NOTE: Not all of these will necessarily beNOTE: Not all of these will necessarily besignificant sources of variation for everysignificant sources of variation for every
measurement system.measurement system.
MeasuremenVariation
Work Methodsease of data entry
operator training calibration frequencyoperator technique maintenance of standards
standard procedure sufficient time for work
Environment
line voltagevariation
temperaturefluctuation
vibrationhumidity
fluctuation
cleanliness
Tool
mechanicalinstability
electricalinstability
wearalgorithm
instability
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Measurement Capability Measurement Capability
Assumptions We Often MakeAssumptions We Often Make
Metrology tools are perfectly accurateMetrology tools are perfectly accurate
No day-to-day variation in performanceNo day-to-day variation in performance
No operator-to-operator variationNo operator-to-operator variation
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Measurement Capability Measurement Capability MCA Tells Us:MCA Tells Us:
How big is the measurement error?How big is the measurement error?What are the sources of measurement error?What are the sources of measurement error?
Is the tool stable over time?Is the tool stable over time?Is the tool capable of making theIs the tool capable of making themeasurements for this project?measurements for this project?Is the tool capable of making theIs the tool capable of making themeasurements for this process?measurements for this process?What needs to be done to improve theWhat needs to be done to improve themeasurement process?measurement process?
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Measurement Capability Measurement Capability Capability vs. CalibrationCapability vs. Calibration
CalibrationCalibrationProcedure to compare readings from aProcedure to compare readings from a
tool with a standard and then correcttool with a standard and then correctfor any deviations.for any deviations.Statistically: centering the mean of theStatistically: centering the mean of the
distribution of readings on the truedistribution of readings on the truevalue (obtained from a standard).value (obtained from a standard).
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Measurement Capability Measurement Capability Capability vs. Calibration (contd)Capability vs. Calibration (contd)
CapabilityCapabilityProcedure to identify and quantify sources of Procedure to identify and quantify sources of
variation in readings and then eliminate them.variation in readings and then eliminate them.
Statistically: fitting the model to the readingsStatistically: fitting the model to the readingsso that the components of variance can beso that the components of variance can be
estimatedestimated ..Both work together to keepBoth work tog ether to keep
measurement tool performing optimally.measurement tool p erforming optimally.
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Concepts and Vocabulary Concepts and Vocabulary Sources Of VariationSources Of Variation
Process Variation
Measurement Variation
Total Variation
+
=
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IntroductionIntroduction Total Variation Total Variation
ProductProduct MeasurementMeasurementSystemSystem
AccuracyAccuracy PrecisionPrecision
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Concepts and Vocabulary Concepts and Vocabulary
AccuracyAccuracy The degree to which a process The degree to which a process
mean is on targetmean is on target
Related TermsRelated Terms
True Value True ValueBiasBias
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Concepts and Vocabulary Concepts and Vocabulary
PrecisionPrecision The degree of variability in a process The degree of variability in a process
Related TermsRelated TermsRepeatabilityRepeatability
ReproducibilityReproducibility
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Concepts and Vocabulary Concepts and Vocabulary BiasBias
ObservedAverage
TrueValue
bias
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Concepts and Vocabulary Concepts and Vocabulary
Precision Says Nothing AboutPrecision Says Nothing AboutHow Close The MeasurementsHow Close The Measurements
Are To The Truth.Are To The Truth.
Accuracy Says Nothing AboutAccuracy Says Nothing AboutHow Close Measurements Are ToHow Close Measurements Are To
Each Other.Each Other.
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Concepts and Vocabulary Concepts and Vocabulary PrecisionPrecisionCan be separated into repeatability and reproducibilityCan be separated into repeatability and reproducibility
Total TotalVariationVariation
ProductProduct MeasurementMeasurementSystemSystem
AccuracyAccuracy PrecisionPrecision
These characteristics have the relationship: These characteristics have the relationship: 22 msms == 22 rptrpt ++ 22 rpdrpd
RepeatabilityRepeatability ReproducibilityReproducibility
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Concepts and Vocabulary Concepts and Vocabulary RepeatabilityRepeatability
Variation that results when repeatedVariation that results when repeatedmeasurements are made of the same parametermeasurements are made of the same parameter
underunder absolutely identical conditionsabsolutely identical conditions ..
Same operatorSame operatorSame set-up procedureSame set-up procedureSame partSame part
Same environmental conditionsSame environmental conditionsRepeatability (Repeatability ( 22 rptrpt ) is usually much smaller) is usually much smaller
(better) than the precision of the system.(better) than the precision of the system.
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Concepts and Vocabulary Concepts and Vocabulary ReproducibilityReproducibility
The variation that results when different The variation that results when differentconditions are used to make theconditions are used to make the
measurement.measurement.Different OperatorsDifferent OperatorsDifferent Set-Up ProceduresDifferent Set-Up ProceduresDifferent Measurement ToolsDifferent Measurement Tools
Different Environmental ConditionsDifferent Environmental ConditionsDifferent DaysDifferent Days
Reproducibility (Reproducibility ( rpdrpd ), is approximately the standard), is approximately the standarddeviation of the averages of measurements from differentdeviation of the averages of measurements from different
measurement conditions.measurement conditions.