Veterans’ Program Staff Training JVSG Program

Staff Roles & Responsibilities

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USDOL/VETS funded programs are those authorized under Title 38, as amended by P.L. 107-288 and through the Jobs for Veterans Act (JVA)

Offer a noncompetitive Jobs for Veterans State Grants (JVSG) program to eligible veterans

Offer competitive grants for veterans with special needs

Provide Veterans’ program monitoring and training through service reporting, desk audit tool, and Technical Assistance Visits to provide guidance

USDOL VETS Overview

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Homeless Veterans’ Reintegration Program (HVRP)

Homeless Female & Family Veteran Reintegration Program (HFVRP)

Veterans’ Workforce Investment Program (VWIP)

Transitioning Incarcerated Veterans’ Program (TIVP)

VA work study program

Vocational Rehabilitation & Employment (VR & E) program

USDOL VETS Programs

Veterans Initiatives & Updates

With the expected return of Soldiers, Sailors and National Guard members from Iraq and Afghanistan as well as an increase in Military

draw downs for all services, new initiatives and policies are being established at the Local, State and National levels to promote the continued employment of our Veterans

Veteran’s Program

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DEO administers the JVSG and services are delivered through RWB One-Stop Career Centers

From 7-1-11 to 6-30-12:• Veterans, Eligible Persons, and TSMs served – 110,505• Received Staff Assisted Services – 98,021• Referred to Employment – 57,541• Referred to WIA Services – 4,122• Received Intensive Services – 8,361• Entered Employment – 60,755 (54%)

2012 - Florida’s workforce partners are placing, on average, more than 500 veterans into jobs each week.

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Florida’s Workforce System

•Program Development & Guidance•Performance Management & Oversight

•Federal Performance & Financial Reporting

•Compliance & Financial Monitoring•Technical Assistance & Support •Workforce Staff Training & Development

•Labor Market Statistics

•Operation of Local One-Stop Career Centers

•Workforce Service Delivery to Job Seekers and Employers

•Local Workforce Plan Development & Implementation

•Local Compliance & Financial Oversight and Accountability

•Local Workforce Performance & Financial Tracking and Reporting

Workforce Florida, Inc.

Florida Department of Economic Opportunity

24 Regional Workforce Boards

•Strategic Planning•Research & Development•Policy Direction•Budget Approval •Funding Allocations•Chartering Regional Boards•Local Workforce Board Plan Approval

•Workforce System Performance Guidance

Policy Administration and Operation

Local Delivery System

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Office of Workforce Program Support

Provide support services to Regional Workforce Boards

Disseminate program information, guidance, training and technical assistance, program monitoring, performance evaluation and federal reporting, management of workforce contracts and grants and financial systems and data tracking for workforce system.

Manage the contract for Employ Florida Marketplace (EFM) system and coordinate required system enhancements, etc.

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Chapter 445.009, Florida Statutes requires:

Regional Workforce Boards enter into a Memorandum of Understanding with DEO to govern the delivery of employment services

Employment services must be provided under the guidance of the One-Stop operator

Local management direct the day to day activities of DEO staff

The Regional Workforce Boards determine how many staff based on the amount of funding

DEO Staff at Local One-Stops

Local Veteran’s Program

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Florida’s One-Stop Career Centers are staffed with professionally trained Local Veterans’ Employment Representatives (LVERs) and Disabled Veteran Outreach Program specialists (DVOPs) to fill a particular niche in the overall set of services for Veterans and provide specialized services

• DVOP specialists focus on providing Intensive

Services to economically or educationally disadvantaged Veterans

• LVER staff focus on conducting Employer Outreach on behalf of Veterans

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All DVOP and LVER staff will complete National Veterans’ Training Institute (NVTI) required courses within 18 months

of hire. http://www.nvti.ucdenver.edu/home/homePage.htm Orientation to Veteran Services (LES Prerequisite)

http://www.nvti.ucdenver.edu/training/orientation.htm USERRA 101 & 102 (Recommended) userra101 userra102 Veterans’ Benefits Online (Highly Recommended)

Labor & Employment Specialist (LES) Required for all staff Case Management (CM) Required for DVOPs

Promoting Partnerships for Employment (PPE) Required for LVERs

JVSG Staff Training

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Disabled Veterans Outreach Program (DVOP) specialists prepare economically or educationally disadvantaged veterans & veterans with significant barriers by providing intensive services to reduce or eliminate potential employment obstacles.

DVOP staff facilitate services to veterans with special workforce needs through case management and provide referrals to employers for qualified Veterans.

DVOP Roles & Responsibilities

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All veterans who are pursuing employment will be registered in the EFM system.

Veterans with barriers to employment will be provided with the necessary initial assessment and the required documented intensive services, as well as case management where needed.

Case Management can be established in the EFM.

Assessments and Employment Development Plans (EDPs) can be created in EFM.

Intensive Services & Case Management

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To prepare disadvantaged veterans for employment, match them with support services and reduce or eliminate barriers to employment DVOPs provide: Assessment, Counseling, Intensive Services & Case Management Referral to supportive services & job-focused/outcome-driven training, certification, etc. Job development services and employer visits for JD Job Referrals Maintain up-to-date Network Guide Organizational Outreach (to be discussed in detail later)

DVOP Activities & Services

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Complete Veteran registrations, including skills profile & Resume Provide meaningful service

(services with asterisks commence or extend participation) Accurate and concise case notes in EFM Veteran File Search and Skills/Job matching Identify self-registered veterans Client messaging for effective communication Alerts as reminders or triggers to veterans

EFM Services Reminders

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LVERs primary role is Employer Outreach Ensure priority for veterans in the One-Stop Conduct Veterans' Program training for all One-Stop Career Center associates Develop and maintain Federal Contractor List

http://dsbs.sba.gov/dsbs/search/dsp_dsbs.cfm

http://www.veteranownedbusiness.com/fl/

LVERs also serve as advocates for employment and training opportunities with businesses, industries and community organizations.

LVER Roles & Responsibilities

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Plan, conduct and participate in Job Fairs

Communicate with Unions, Apprenticeship Programs, Chambers of Commerce, Economic Development Units

Facilitate and participate in Employer Mass Recruitments for new and expanding firms

Facilitate Employer Recruiting Agreements

Communicate with other venues and organizations providing services to veterans

LVER Advocacy Role

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Educate staff/partners (associates, managers, etc.) Stay current on veteran related programs (local, state, US) Become aware of and utilize available resources (job tools, websites, Networks, training, etc.) Coordinate and effectively communicate with One-Stop Center managers on veterans’ issues Promote full integration of veterans’ employment services Share Best Practices, Success Stories, New Ideas, Etc. on Quarterly Manager’s Report and with other RWBs

Service Strategies for Success

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Follow-up !

Follow-up !!

Follow-up !!!

Ultimate Strategy for Success

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USDOL/VETS

Veterans initiatives & Updates

Organizational Relationships

DEO Veterans Program

JVSG staff Roles and responsibilities

Summary

Shawn Forehand Paul FurbushState Veterans’ Program Coordinator Asst. Veterans’ Program CoordinatorPhone:(850) 245- 7424 /Fax: (850) 921-3495 Phone:(850) 921-3867shawn.forehand@deo.myflorida.com paul.furbush@deo.myflorida.com

Additional Resources:

DEO Veterans’ Workforce program Resources www.floridajobs.org/workforce-board-resources/program-resources

DOL Vets Veterans Program Letters http://www.dol.gov/vets/vpls/VPLDirectory.html

DVOP/LVER Assistance | Laws, Rules & Regulationshttp://www.nvti.ucdenver.edu/resources/laws.htmAn equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.

Contact Information