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    1

    Welcome to the Perfect P

    This session will start shortly

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    2

    Understanding the challenges our customers

    Voice, Video and D

    Collaboration Syste

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    3

    Webinar Housekeeping

    45 minute session If your using a telephone ensure you

    enter the audio pin

    Lines on mute, but ask questions using

    the chat field

    Youll be asked to respond to pop-uppolling questions

    There will be a knowledge check so

    please pay attention

    Technical difficulties call: 0800 404 9279

    Minimise the grab bar and click on

    the full screen button

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    4

    Poll Question

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    Agenda and ObjectivesWhy spend the next 45 minutes with us

    5

    By the end of this session, you will gain a good understanding

    The History of Collaboration and Unified Communications

    Our customers needs

    The world of the CIO

    How to identify who the key stakeholders are and how to deconversations with them

    How to position our Voice, Video and Data Collaboration Sy

    proposition

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    The History of Collaboration

    6

    Earth

    cools

    Mobile

    Social

    Visual

    Virtual

    Alex G. Bell

    ISDN TP

    Cisco

    New-normal

    economics &

    technology

    UC & SIP

    (Microsoft)

    H323

    IP video

    Rvsn

    HD

    Lifesize

    High

    Profile

    (PLCM)

    Culturally Dr

    SVC

    Vidyo

    Technology Driven

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    The History of Collaboration

    7

    Earth

    cools

    Mobile

    Social

    Visual

    Virtual

    Alex G. Bell

    ISDN TP

    Cisco

    New-normal

    economics &

    technology

    UC & SIP

    (Microsoft)

    H323

    IP video

    Rvsn

    HD

    Lifesize

    High

    Profile

    (PLCM)

    Culturally Dr

    SVC

    Vidyo

    Technology Driven

    COMMUNICATION

    COLLAB

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    Strong requirement for

    dedicated meeting spaces

    8

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    Requirement for multiple types

    of tools

    9

    R ki i d

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    Remote working estimated

    64% growth in next three years

    10

    L S Hi h Q lit

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    11

    Large Screens, Higher Quality

    Audio & IWB Top List

    11

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    12

    Chat Question

    C t E i t

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    13

    Customer EnvironmentKey Drivers

    13

    Many organisations that would

    benefit from Collaboration servicesface a difficult balancing act

    between competing pressures.

    MANAGING RISK &REGULATORY

    COMPLIANCE

    DRIVING

    GROWTHBOOSTINGPRODUCTIVITY

    For some this is balancing gro

    a drive for greater cost conothers it is the drive fo

    productivity while ma

    regulatory com

    CONTROLLINGCOSTS

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    14

    The World of a CIO

    CIOs need to move to a more transformational role, using IT as a basis

    innovation to give greater competitive advantage. Look at some of the p

    facing CIOs in the private and public sectors.

    14

    Handle growing data volume and

    complexity

    Manage legacy infrastructure

    Adopt a robust security posture

    Accelerate application

    deployment

    Integrate legacy estate from

    mergers and acquisitions

    (private)

    Support a mobile workforce

    Extract more value from existing

    investments

    Meet rising expectations

    Enhance the user experience

    Control capital and operating

    costs

    Retain sought-after skills

    Drive a Digital First strategy

    for Public Sector

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    The World of the CIO

    15

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    Poll Question

    The world of the CIO

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    The world of the CIOThe need for agility

    17

    SMART Quote / Statistics

    The world of the CIO

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    The world of the CIOThe need for austerity

    18

    Deliver Innovation More for Less

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    Chat Question

    The world of the CIO

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    20

    The world of the CIOThe need for austerity

    20

    According to a Gartner report, in most cases at least 70% of t

    budget is consumed by just keeping the lights on, with only 3

    being available for innovation. In some cases this is as low as

    is the opposite of what business leaders would like.

    Sys. maintenance / ops Innovation

    10% 90%

    30% 70%

    50% 50%

    70% 30%

    90% 10%

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    21

    Buying Centre

    21

    Although identifying the right person may appear complex, lets take a lo

    to develop a conversation with CIOs, System Architects, and Heads oCollaboration.

    CIO / IT

    team

    System

    ArchitectHead of

    Collaboration

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    22

    Buying Centre

    22

    Although identifying the right person may appear complex, lets take a lo

    to develop a conversation with CIOs, System Architects, and Heads oCollaboration.

    CIO / IT

    team

    System

    ArchitectHead of

    Collaboration

    Integrator?

    Questions and Qualification

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    23

    Questions and QualificationCIO and IT team

    23

    I want to shift to a more innovative IT focus to create better user

    experiences and services without increasing our costs. I understanthis will mean transforming our meeting spaces to deliver new way

    working, using new technology, but we have to maintain our legacy

    systems that we are happy with, while were doing that.

    Questions and Qualification

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    24

    Questions and QualificationCIO and IT team

    24

    I want to shift to a more innovative IT focus to create better user

    experiences and services without increasing our costs. I understanthis will mean transforming our meeting spaces to deliver new way

    working, using new technology, but we have to maintain our legacy

    systems that we are happy with, while were doing that.

    What would be a good

    opening question for thisperson?

    Questions and Qualification

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    25

    Questions and QualificationCIO and IT team

    25

    I want to shift to a more innovative IT focus to create better user

    experiences and services without increasing our costs. I understanthis will mean transforming our meeting spaces to deliver new way

    working, using new technology, but we have to maintain our legacy

    systems that we are happy with, while were doing that.

    How will your financial and

    people resources handle the

    anticipated increased

    demand for meeting

    spaces?

    Questions and Qualification

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    26

    Questions and QualificationCIO and IT team

    26

    I want to shift to a more innovative IT focus to create better user

    experiences and services without increasing our costs. I understanthis will mean transforming our meeting spaces to deliver new way

    working, using new technology, but we have to maintain our legacy

    systems that we are happy with, while were doing that.

    What balance of your time

    is spent keeping the l ights

    on in IT, rather than

    delivering innovation back

    to the business?

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    27

    How would you respond?

    B. What balance of your t

    is spent keeping the l igh

    on in IT, rather than

    delivering innovation bato the business?

    A. How will your financial

    and people resourceshandle the anticipated

    increased demand formeeting spaces?

    Questions and Qualification

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    28

    Questions and QualificationCIO and IT team

    28

    I want to shift to a more innovative IT focus to create better user

    experiences and services without increasing our costs. I understanthis will mean transforming our meeting spaces to deliver new way

    working, using new technology, but we have to maintain our legacy

    systems that we are happy with, while were doing that.

    What balance of your time

    is spent keeping the l ights

    on in IT, rather than

    delivering innovation backto the business?

    Questions and Qualification

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    29

    Questions and QualificationSystems Architect

    29

    Its funny, IT can be one of the best tools we have for boosting produ

    but it can also be our worst enemy when it doesnt work well. Were o

    point of merging our business with another and Im concerned about

    we can align our processes while minimising the impact that will hav

    productivity.

    Questions and Qualification

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    Questions and QualificationSystems Architect

    30

    Its funny, IT can be one of the best tools we have for boosting produ

    but it can also be our worst enemy when it doesnt work well. Were o

    point of merging our business with another and Im concerned about

    we can align our processes while minimising the impact that will hav

    productivity.

    What would be a good

    opening question for thisperson?

    Questions and Qualification

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    31

    Q QSystems Architect

    31

    Its funny, IT can be one of the best tools we have for boosting produ

    but it can also be our worst enemy when it doesnt work well. Were o

    point of merging our business with another and Im concerned about

    we can align our processes while minimising the impact that will hav

    productivity.

    A. How useful would it be to

    reduce the risks of IT delivery

    through the use of a service

    provider?

    Questions and Qualification

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    32

    Q QSystems Architect

    32

    Its funny, IT can be one of the best tools we have for boosting produ

    but it can also be our worst enemy when it doesnt work well. Were o

    point of merging our business with another and Im concerned about

    we can align our processes while minimising the impact that will hav

    productivity.

    B. What are the challenges

    you currently face for

    integrating mergers and

    acquisitions into your

    current operations

    approach?

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    33

    How would you respond?

    B. What are the challeng

    you currently face for

    integrating mergers anacquisitions into your

    current operations

    approach?

    A. How useful would it be to

    reduce the risks of IT

    delivery through the use of a

    service provider?

    Questions and Qualification

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    34

    Systems Architect

    34

    Its funny, IT can be one of the best tools we have for boosting produ

    but it can also be our worst enemy when it doesnt work well. Were o

    point of merging our business with another and Im concerned about

    we can align our processes while minimising the impact that will hav

    productivity.

    B. What are the challenges

    you currently face for

    integrating mergers and

    acquisitions into your

    current operations

    approach?

    Questions and Qualification

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    35

    Head of Collaboration

    35

    I am really excited about the prospect of introducing new tools to driv

    collaboration. I have seen this happen before, but I am nervous. The boarding process has to minimise any detrimental impact on the eve

    workload. This increases the challenge for different business functio

    use cases with the resource pressure we have currently.

    Questions and Qualification

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    36

    Head of Collaboration

    36

    I am really excited about the prospect of introducing new tools to driv

    collaboration. I have seen this happen before, but I am nervous. The boarding process has to minimise any detrimental impact on the eve

    workload. This increases the challenge for different business functio

    use cases with the resource pressure we have currently.

    What would be a good

    opening question for thisperson?

    Questions and Qualification

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    37

    Head of Collaboration

    37

    I am really excited about the prospect of introducing new tools to driv

    collaboration. I have seen this happen before, but I am nervous. The boarding process has to minimise any detrimental impact on the eve

    workload. This increases the challenge for different business functio

    use cases with the resource pressure we have currently.

    A. How are you thinking

    about the on boarding

    process within your

    organisation aligned to yourcollaboration platform?

    Questions and Qualification

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    38

    Head of Collaboration

    38

    I am really excited about the prospect of introducing new tools to driv

    collaboration. I have seen this happen before, but I am nervous. The boarding process has to minimise any detrimental impact on the eve

    workload. This increases the challenge for different business functio

    use cases with the resource pressure we have currently.

    .

    B. What has been your

    biggest challenge with

    getting people on board withnew technology?

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    39

    How would you respond?

    B. What has been your

    biggest challenge with

    getting people on board new technology?

    A. How are you thinking

    about the on boarding

    process within yourorganisation aligned to yourcollaboration platform?

    Questions and Qualification

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    40

    Head of Collaboration

    40

    I am really excited about the prospect of introducing new tools to driv

    collaboration. I have seen this happen before, but I am nervous. The boarding process has to minimise any detrimental impact on the eve

    workload. This increases the challenge for different business functio

    use cases with the resource pressure we have currently.

    A. How are you thinking

    about the on boarding

    process within your

    organisation aligned to yourcollaboration platform?

    Personal Collaboration Platforms

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    Our Proposition

    41

    Rich Visual Collaboration Anywhere, Anytime

    IMPROVE PRODUCTIVITY x2.2

    MAKE FASTER DESCISIONS x2.3

    INCREASE INNOVATION x3.1

    Voice, Video and Data

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    Collaboration Systems

    Voice, Video and Data

    Collaboration Systems

    Interactive DigitalWorkspaces

    Digital Capture

    Personal Collaboration

    PlatformsMeeting Pro Personal

    software

    SMART Room Systems

    SMART interactivedisplays

    SMART kapp

    Voice, Video and DataC ll b ti S t

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    Collaboration Systems

    43

    Disengagement

    Inspired Collabora

    From and To State

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    44

    From and To State

    44

    Disaggregated solutions from

    multiple vendors

    Visual collaboration used for

    specific application spaces only

    Different experiences forsupporting different types of

    meetings

    Turnkey solution from one v

    Visual collaboration across a

    multitude of spaces

    Ability to standardise acrosspurpose spaces, as enables

    dimensions of collaboration

    How we position

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    How we position

    45

    Easy to deploy & manage

    How we position

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    o e pos t o

    46

    Easy to deploy & manage

    Provides standardisation

    How we position

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    47

    p

    47

    Easy to deploy & manage

    Provides standardisation

    Enhances & Increases ROI

    in UC&C platform

    Resources

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    4848

    NEW Steljes / IDG Connect Whitepaper

    SMART Room System

    Lync - How to Sell Guide & Sales Enablement

    Interactive Share CableFact Sheet Coming Soon

    SRS with Meeting ProComing Soon

    SRS Product Overview TrainingNEXT BDM Meeting

    Resources

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    4949

    NEW Steljes / IDG Connect Whitepaper

    SMART Room System

    Lync - How to Sell Guide & Sales Enablement

    Interactive Share CableFact Sheet Coming Soon

    SRS with Meeting ProComing Soon

    SRS Product Overview Training

    NEXT BDM Meeting

    Resources

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    5050

    NEW Steljes / IDG Connect Whitepaper

    SMART Room System

    Lync - How to Sell Guide & Sales Enablement

    Interactive Share CableFact Sheet Coming Soon

    SRS with Meeting ProComing Soon

    SRS Product Overview TrainingNEXT BDM Meeting

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    Poll Question

    ActionWhat do you need to do next

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    What do you need to do next

    52

    Identify the stakeholders in your top two opportunities and what

    their key drivers are

    Try to open conversations in a more indirect way- role focused,

    rather than solution focused

    Ensure you attend the next Perfect Pitch Webinar

    Challenger Sales 2nd December

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    Questions

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    Understanding the challenges our customers

    Voice, Video and D

    Collaboration Syste