Welcome to the October Edition of

Paeds BizHow to improve your

Paediatric Private Practice

An Introduction to Cathy LoveOccupational Therapist, Coach, Author and Speaker

For first time readers a quick intro, I am Cathy Love and I am the founding director of Nacre Consulting

and I work with parents and disability service providers to achieve brilliant outcomes for children with special needs. I

provide a range of services:

• Private practice coaching to business owners.

• Family Service Coaching for parents to help them manage their child’s team and services.

• Clinical supervision to individuals and allied health professional teams.

• Service delivery consultation to disability service providers.

More to be read about all that over on my website www.nacre.com.au.

Each month I write up news, useful information and pearls of wisdom for those working with children and families in

the disability sector. Given that it is a rapidly changing landscape and one that is increasingly privatised there is

typically lots of news to be shared.

Paeds Biz is a dedicated online easy to read FREE magazine for Australian allied health

professionals working with children and families.

This Months Topics Include:

• Productivity Habits

• Why you need a website Terms of Use

and Privacy Policy

• Unreal Admin Support – Restore your

mental health

• Notice Board

• Why hiring a practice manager will save you time

• Becoming Chief, How to lead your child’s special needs tribe

• The power of delegation

• Private practice coaching

• Passwords and e-security

• Events Calendar

Click

through to

an article

below

PRODUCTIVITY HABITSI often get asked about how I stay so organised and get so much done.

1. Design a supportive environment. Your own non shared workspace,

preferably in your own office with a door that closes is incredibly important.

2. Best possible technology. Fully utilise technology, set up your contacts,

email, to do lists and calendar to sync across laptop, touch screen and smart

phone.

3. End of day habit. I revisit my work pile and sort items into the order they

need to be done the next day. As most of this is confidential in nature, I lock

the pile away overnight.

4. Time blocking. I set aside realistic blocks of time in my calendar to write a

blog, build a presentation, develop a product, make phone calls, review social

media, walk around the block, have lunch... The trick then, is to stick to it.

5. Inbox. Get all those emails filed, saved into your practice management

system and deleted where necessary.

Click HERE to view the full article

“A great deal of what I do and the way I do is taken from my

life long and everyday habits”

What productivity tip will you try?

Browsing a website is likely to involve the collection of personal

data. Whether it be filling in a form or through a covert website

cookie.

What is a Website Privacy Policy?

A website Privacy Policy sets out the terms of how information is collected

and used by the website owner, whether it be an individual or business.

What is a Website Terms of Use?

A website Terms of Use document sets out what a visitor is allowed to do and

what they are prohibited from doing when they visit a website.

These two legal documents should be drafted specifically for your website to

ensure you are fully protected. If you have any questions about online legal

documents, get in touch with LegalVision.

WHY YOU NEED A WEBSITE TERMS OF USE AND PRIVACY POLICY with Anthony Lieu

These documents

are required for

every website

where information

is collected

Click HERE to view the full article

UNREAL ADMIN SUPPORT –RESTORE YOUR MENTAL HEALTH

Click HERE to view the full article

How could a Virtual Assistant improve your productivity and

improve your business?

A Virtual Assistant can do many things. How would you like the

following tasks done for you? Answering your phone, replying to your

email, taking new referrals, sending paperwork and booking them in,

managing social media and the list goes on.

• Virtual Assistants are usually contractors. They may work for

themselves, belong to specialist VA agencies or be part of Upwork.

• Due to the model of engagement, it’s very cost effective. I pay

a flat hourly rate, no contracts, PAYG, Superannuation, leave

entitlements, any of those things. Everything is included in the

hourly rate.

• It helps to be super organised. To make a Virtual Assistant

relationship work, you need to be clear with what you want them to

do and how you want them to do it. Policies, procedures, check

lists, flow charts, yes, you will need them all.

What could a VA help you with?

NOTICE BOARD

Click HERE to view the full article

The 7 Habits of Highly Effective People

Steven R. Covey

“Begin with the end in mind.” Author Stephen R. Covey presents a holistic, integrated,

principle-centered approach for solving personal and professional problems.

Who Moved My Cheese

Spencer Johnson

“What you are afraid of is never as bad as what you imagine. The fear you let build up in your

mind is worse than the situation that actually exists.” With Who Moved My Cheese? Dr.

Spencer Johnson realises the need for finding the language and tools to deal with change–an

issue that makes all of us nervous and uncomfortable.

Crush It

Gary Vaynerchuk

“It’s never a bad time to start a business unless you’re starting a mediocre business.” Do you

have a hobby you wish you could do all day? An obsession that keeps you up at night? Now is

the perfect time to take those passions and make a living doing what you love.

I often get asked when the best time to engage a Practice Manager

is?... and my answer is quite simple.

If you’re working at night after the kids are in bed; if you’re leaving

the office after 6 o’clock at night; if you’re working weekends; if

you’re doing way too much adminis-trivia. They are the wildly

flapping big red flags that you should be engaging someone to

manage all of that admin for you.

Here are some of the success factors for bringing a Practice

Manager on board.

1. Practice manager Position Description

WHY HIRING A PRACTICE MANAGER WILL SAVE YOU TIME

Click HERE to view the full article

2. Recruit

3. Policy and Procedure Manual

It’s vital you get clear on the award that you will need to pay your

admin team. Rarely will they wish to contract services to you (but I

am hearing that this is a growing option), so employment is the

way to go. Explore permanent part time, casual models.

For my clients who are flying solo or have small part time teams I

suggest that they start a wish list of all the tasks they would like

somebody else to do. This wish list is the start of a future practice

managers position description.

The biggest one is making sure you completely understand all the

procedures and processes that you want to delegate. And that

means they need to be launched out of your head and written

down.

4. Identify and document critical procedures

Taking a new referral on the phone is easy, when you know how.

Step it out in a checklist

5. Bring the practice manager straight into the clinical

team

It’s really, really important that they know exactly what your

business does, how you do it, what the therapists do and the

outcomes you get.

As a parent of a child with special needs there is

always a lot going on.

Parents may feel overwhelmed by child development experts, therapy, appointments and

complex systems. This leaves parents tired, overwhelmed and feeling guilty that they should

be able to do it all for their child.

Becoming Chief is book written for parents and service providers. It is written to help parents

find their way, gather their support tribe, set goals and manage their child’s team and

program. All the tough topics are covered, wonderful real life stories told and mountains of

parent wisdom shared. It is easy to read, practical and energising.

Becoming Chief is written by Cathy Love, Occupational Therapist, Coach, Speaker and

Author. She writes to her passion of helping parents feel strong, informed and organised so

that they can powerfully advocate for their child.

Her book has been reviewed by Source Kids Magazine, Amaze, USA’s Autism Parenting

Magazine and other publications.

Feature

Book

Click HERE to view the full article

Available now from the Website E-book available to purchase here

THE POWER OF DELEGATION

Private Practice owners often feel that they need to have complete

control over all aspects of their business.

1. Delegation is the assignment of any responsibility to another person to

carry out specific activities. It is one of the core concepts of management

leadership.

2. Abdication is the full, formal and disowning of responsibility to the task.

3. The art of delegation takes time. It isn’t a matter of giving a team member a

task and then micro-managing them as they do it. For it to work well the task

should be a contained project, with a time frame and deliverables.

4. Improve your skill and confidence to direct others. Manage the “must do it

all gene’ and learn to release small tasks to others.

5. Free up your time to grow the business. I have never met a Paeds Biz

owner with spare time on their hands.

Click HERE to view the full article

“Delegation done well is a win-win situation for private

practice owners ”

List 3 tasks you can delegate this month

Private Practice CoachingHow could a private practice coach help you? Need a hand with

policies and procedures? Where is your business plan up to?

Cathy Love is a specialist business coach who helps paediatric private practitioners run

powerful and profitable businesses. As a private practice pioneer in the 1990’s, Cathy

started, sustained and sold a successful Melbourne business. She understands the

lurking fear of failure, the stress of being an under-skilled manager and never having

enough time to do anything well. She gets the loneliness, the worry and the frustration of

being chronically over worked and under recognised.

Through her coaching programs, her clients gain skills and confidence to develop

business plans, policies and procedure manuals, manage and lead people, develop

innovate products, understand profit, market their services and install strong processes.

They get their management mojo kicked into gear.

Cathy passionately coaches and mentors her global clientele. The process is respectful,

practical and focused, discussions and solutions are specifically tailored to what you and

your business needs are, then and there. Her clients are left feeling energised and

significantly more confident in their ability to assertively manage their businesses. Her

knowledge of the business of allied health and the changing disability landscape is

unique and highly sought after.

Book a free 30 minute chat with Cathy today.

Cathy’s specialist private practice coaching sessions are

delivered via Skype, teleconferencing and face to face,

when logistics permit.

Book a FREE 30 minute chat with Cathy today

E: cathy@nacre.com.au | M: 0448 316 319

Off the top of your head, how many applications,

products and services do you need a password for?

• I started to ask how other people managed all their passwords

• Have a different password for every application

• Change them often

• Store them securely

• Consider who you share passwords with

• Set strong passwords

• Always log off

• Geek Out

PASSWORDS AND E-SECURITY

Click HERE to view the full article

May 5 is

World

Password Day

EVENTS CALENDARPAEDS BIZ CONNECT

We are running events specifically for you to

network and learn more about the

5 Factors for Paeds Biz Success:

· Planning

· People

· Product development

· Policy and Processes

· Promotion

Cathy Love lives and breathes this

knowledge. After decades of starting, growing

and selling a large paeds private practice, she

now loves working as a specialist private

practice coach.

Cathy and various awesome guest speakers

will share up practical business information

that will help you run your practices more

powerfully and profitably.

Sound good?

Come on, pop it in your diary.

TEAM TALK TELECONFERENCE

Cathy Love and speech pathologist

Megan Ingram host a monthly interactive

clinical teleconference. Specific and

practical information is presented, ideas

discussed and solutions explored.

Literally a Team Talk. No

travel, accommodation or days off work

required. Join us to ‘lunch and learn’ on

the First Tuesday of the month for cheap,

cheerful and convenient bite sized

professional development.

Calls are recorded for personal playback.

Click, read and register today and join

the conversation. Only 2 more left for 2016.

ADELAIDE - November 21

5:30 pm - 8:00 pm

GEELONG - November 23

5:30 pm - 8:00 pm

SYDNEY - November 28

5:30 pm - 8:00 pm

BRISBANE - November 30

5:30 pm - 8:00 pm

MELBOURNE - December 5

5:30 pm - 8:00 pm

Educational assessments

(WPPSI,WISC and others) and

relevance for OT and SLP

8th November 2016

Evaluation and management of

Attention. OT and SLP perspectives

6th December 2016

Book your spot

Book your ticket Book your spot

View The Full Version of Paeds Biz October Edition

E: cathy@nacre.com.au | M: 0448 316 319

Click to

View