welcome to the future of commerce -...
TRANSCRIPT
Welcome tothe Future of Commerce
“We will see more change in how consumers shop and pay over the next 3 years than we’ve seen in the last 15.” John DonahoeCEO, eBay Inc.
Right Product
Easy to Find
Right Price
Commerce Today
Online
Offline
Web Influenced
Promotions & Coupons
The Emerging Commerce Reality
Mobile Commerce
Payments
In-Store Research
Loyalty
Store Location
Self-Scanning &Self-Checkout
Mobile Shopping Lists
Social Commerce
Go Multi-Channel
Go Social
What About Data?
HELP!
Loyalty
In-StoreResearch
Payments
Offline Commerce
Mobile Commerce
Promotions & Coupons
Store Location
Online Commerce
Self-Scanning & Self-Checkout
Mobile Shopping Lists
Mail Order
Social Commerce
Multiple Touchpoints
$ ?
CommerceComplexity
Mobile?
Fulfillment?
Call Centers?
Tax Rates? Backend Integrations?
Procurement?
CRM?
Shipping?
POS?
Payments?
Multi-channel
Multi-touchpoint
Consumer-driven
Address Merchants’ Needs Create Big Opportunities
Do More
Commercee
Flexibility
Commerce opportunity for everyone
Open
Open Source
Open Ecosystem
Open
Magento Community Open Commerce Language
WebMobile
TabletPOS
CSE
MarketplacesAdvertising
Social/Search
Gift Cards
GatewaysWallets
InvoicesSupport
ShippingFulfillment
Returns
Resource
Supplier
Inventory
Receivables
Rich Media
CatalogsContent
Reviews
Accounting
FinanceHR
Payroll
Personalization
Offers
Loyalty
Customer Experience Sales &
Marketing
PaymentsOrder
Management
ERP
Product InfoManagement
BusinessManagement
CRM
Sales &Marketing
PaymentsOrder
Management CRM
Customer Experience
BusinessManagement
ERP
Product InfoManagement
Data
