we power:   leveraging choice for a new energy future 

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    WEPOWER:

    Leveragingchoiceforanewenergyfuture

    DanielEtra&DawnDanby

    MGT556 RenewableEnergy

    BainbridgeGraduateInstitute

    15June2007

    Please Note: this paper is a synthesis of research, which has been aggregated online at

    http://consumptionfeedback.wordpress.com. Thewebsiteprovidesessentiallinks,blogposts,and

    afullannotatedbibliographytoenabletoreadertobetteraccessoursources.

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    CONTENTSTheFieldofView

    Efficiency+Conservation

    I.Demand:

    Human

    Behavior

    and

    Energy

    Awareness

    BehaviorChangeTheory

    ToolstoIncreaseEnergyAwareness

    DirectFeedback IndirectFeedback Inadvertentfeedback

    Utility

    controlled

    feedback

    SummaryofToolsOpportunitiesforGreaterLeverage

    II.Supply: DecentralizationandMicrogeneration

    TheCaseforDecentralization

    Motivations

    ToolsandMethods

    HackingtheBuildEnvironment Services FortheCommunityandCollective

    GoingForward

    References

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    TheFieldofViewWhenwe thinkaboutrenewableenergy, imagesofgrandwind turbinesand fieldsof

    solar panels come first to mind. Next to mind come biofuels made from algae,

    hydrogen generators and hybrid cars, livingbuildings and all variety of new, sexytechnologies and toys. Inourprogressoriented cultures,we tend tobe increasingly

    enthralledwithsolutionsthatallowustodomoreandmorewithlessandlessimpact.

    Andyetwhilethesestrategiesandtechnologiesareappealingandareinfactacrucial

    componentoftheenergymixforthefuturethrivabilityofoureconomies,societies,and

    ecosystems they sometimes seem akin to developing a better sump pump for a

    basementatsealevelastheoceansbegintorise.

    Whetherforreasonsofclimatechange,pollution,securityrisksorhouseholdexpenses,

    there isa litanyofreasons for fundamentallychangingourrelationship tohousehold

    energy. Electricitygenerationissuchacomplexissuethatitcanoftenbeachallengefor

    citizenstoengageinchange,particularlygivenhowpoliticized,andregionspecific,the

    energysystemis.Outsideofworkbeingdoneinthepoliticalandcorporaterealms,the

    individualcitizenhashistoricallyhadlimitedaccesstoenergygenerationalternatives,

    aswellasalimitedabilitytounderstandwhereourimpactsare. Itmayappearthatthe

    mostpowerfulleveragepointsformakingchangeintheenergysectortakeplaceinside

    governmentsandcompanies,andyetcitizensbehaviordrivesdemand. Understanding

    customerpsychologyis,inmanyways,justasimportantasinventingnewtechnologies,

    sincetechnologieshavenovalueunlesstheycanbeeasilydeployedandunderstoodby

    thepeopletheyserve.

    Mostenergystrategiesfocusonutilityscale technologiessupplysidetechnologies

    that provide ever more capacity to meet everincreasing demand. Our current

    infrastructure is the result of complex sociohistorical developments over the last

    centuries. But large, centralpowerplants and incentives forutilities to sell asmuch

    productaspossiblearenot theonlywaysoforganizingourenergy infrastructureor

    economy. There areother viable options. And they aremore thanviable; they are

    profitableandempoweringforthecommunitiesandindividualsthatdependonthem.

    Inorder

    to

    actualize

    these

    options,

    however,

    we

    need

    to

    change

    both

    as

    individuals

    and

    associeties.

    Thispaperlooksatthewaysthatcitizenscantakecontroloftheuseandgenerationof

    householdenergy,aswebelievethatboththesupplyanddemandofelectricityneeds

    tobeevaluatedandunderstood. Weaddresstwoprinciplecomponentsoftherobust

    energymosaicneeded toturnthetide:conservation (i.e.behaviorchange)andmicro

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    generation(distributedpowersystems).Wehopetoprovideaglimpseintosomenew

    waysofthinkingaboutenergysolutionsthatputpower,literallyandfiguratively,into

    the hands of the people who consume it. We ground our discussions in practical

    businessapplicationsandexamplesofthemanysuccessescommunitiesandcountries

    havehaddevelopingthesepracticesoverthelastseveraldecades.

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    Efficiency+ConservationWe track our energy use by the balance on our energy meters. Meters can run

    forwards,aswedrawpowerdown from thegrid;and (for someofus) theycan run

    backward,aswe replenish it. Conservation slows thedraw,efficienciesdecrease theneed,andenergygenerationrefillsthecup. Firstthingsfirst:beforeinvestinginthose

    PVpanels,everythingshouldbedone to improveabuildingsefficiency, itselectrical

    load,andthebehaviorofitsinhabitants. Anytransitiontoanimprovedenergyfuture

    hastofirstoptimizetheexistingload,sincethisisalwaysthemosteffective,andleast

    expensivewaytolowernetenergyuse. Aroofcoveredinphotovoltaicsisafarmore

    significant capital investment than a home energy audit, a replacement of key

    appliances,andchangesinbehavior. Assuch,thesearenonnegotiablefirststeps.

    For decades, energy conservation and energy efficiency have been the focus of

    governments,energygroups,andevenenergycompanies. Despitehundredsofpapers

    from a range of disciplines economics, engineering, environmental protection, and

    academiatonameafewcontinuousconservationimprovementsateverylevelofour

    societies remain elusive. Certainly, there have been vast increases in the energy

    efficiencyofappliancesthroughgovernmentprogramssuchasEnergyStar. Therehave

    alsobeenlargesuccessesinthereductionofenergyleakagesandmoreefficientenergy

    useinthebuiltenvironmentwiththeburgeoninggreenbuildingmovement,bolstered

    by LEED certification frameworks. But energy efficiency and conservation are two

    differentalbeitcloselyrelatedissues.

    Energyefficiencytypicallydoesnotrequireanindividualtochangehisorherbehavior

    in any lasting ormeaningfulway. It often requires the decisionby a consumer to

    purchaseanewtechnologyatamarginallyhighershorttermpricetag. Forexample,

    buyingamoreefficienthomerefrigeratoror installingdoubleglazedwindowsallows

    forthedeliveryofthesameserviceswithlessresourceuse. Otherthaninvestingina

    newpurchase,nolongtermbehaviorchange isrequired. Theeconomic,engineering,

    andpoliticalcase forenergyefficiencyhasbeenexploredextensively,and isperhaps

    mostcomprehensivelyarguedanddemonstratedbyAmoryLovinsinaseriesofpapers

    overthe

    last

    decade

    from

    the

    Rocky

    Mountain

    Institute

    (Lovins,

    1990,

    1995,

    2005).

    Drawingfrommanyempiricalcases,Lovinsdemonstrateshowtunnelingthroughthe

    efficiency cost barrier to overcome diminishing marginal returns on efficiency

    measuresisachievedbyoptimizingsystemwideperformanceinadditiontoindividual

    componentperformance(Lovins,2005).

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    Whilethepotentialgainsthroughwidespreadefficiencyareimpressive,itdoesbegthe

    question aboutwhether thesemeasures, even if adopted throughout our economies,

    have thepotential tooffset theprojected increases inconsumption. Or,asstated ina

    2002dissertationonhowtopresentinformationtoconsumerstoreduceconsumption,

    Inaffluent

    countries,

    efficiency

    gains

    in

    one

    area

    often

    stimulate

    demand

    for

    the

    product

    orserviceitselfbyrendering itlessexpensive,ortheyleadtothedevelopmentofnew

    productsandareasofconsumerdemand.(Goldblatt,2002.p.31)

    This isknownas thereboundeffect. Inaddition to thismacrolevel trend, there is

    also evidence that relatively few individual consumers think in terms of systems.

    Behavior in one area often counteractsbehaviors in another, albeit unintentionally.

    Consider,forexample,theindividualwhopurchasesanew,superefficientrefrigerator

    andputstheoldoneinthegaragetokeepbeercold. Overall,trendstendtopointto

    ever increasingenergyconsumption. Take, forexample,aggregatedata from theUS

    Energy

    Information

    Administration

    showing

    energy

    consumption

    by

    end

    use

    for

    the

    period19502005asshownhere:

    We

    believe

    that,

    ultimately,

    only

    a

    change

    in

    behavior,

    values

    and

    culture

    will

    help

    us

    get to the root of our current social and ecological dilemmas. This changewillbe

    facilitatedbytechnologiesforefficiencyandproduction,policies,andeconomics. But

    tofocusonlyontechnologywillperpetuatetheclassicsystemsarchetypeoffixesthat

    fail,whichisexactlywherewefindourselvestoday.

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    Conservationiscloselyrelatedtoefficiency,andthetwocomplementoneanother. For

    example, installing more energy efficient lightbulbs or a low flow showerhead are

    forms of conservation. For the purposes of this discussion, however, the term

    conservation is used to imply a change in individual or collective patterns of behavior

    associatedwithareductioninresourceconsumption.

    Weproposethatbehaviorchangecanbesexyandprofitable. Conservationmakesgood

    economicsense. Successfullyimplementingitonalargescalewillrequiresophisticated

    new technologies that help develop positive feedback loops. By empowering

    individuals tomake informedmarket andvaluesbaseddecisionsabout resourceuse

    andallocation,conservationhasthepotentialtobeasteppingastonetoanentirelynew

    energyparadigm.

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    I.Demand:HumanBehaviorandEnergyAwareness

    BehaviorChangeTheory

    Thepsychologyofbehaviorchangehasalonghistoryanditiswellbeyondthescopeofthispapertocoverindepthhowwecanfacilitatelargescalesocialchangebytapping

    into individualbehavior. However, therearebitsandpiecesof thisknowledgebase

    thatprovideinsightintoleveragepointsforchangeregardingenergyuse.

    Specifically,wefindthattheenergybehaviorchangemodelpresentedina2005paper

    toUKs SustainableConsumptionRoundtable is ausefulway of thinking about the

    relationshipsbetweentheseissues:

    Changing energyrelatedbehavior and energy awareness is particularly challenging

    becauseofthenatureofenergyasaresource. Itishardtoconceptualizeenergyandsee

    itasaproductaroundwhichbehavior can change. Afterall,onedoesnot consume

    energybutinsteadconsumestheservicesprovidedbyenergyhotwater,light,emailandrefrigeration,tonameafew.

    Stimulating electricity conservation is a difficult task, because electricity differs in

    significantwaysfromotherconsumergoods.Itisabstract,invisibleanduntouchable.It

    is not consumed directly but indirectly via various energy services. Electricity

    consumptionisthereforenotperceivedasacoherentfieldofaction.Rather,itinvolves

    activitiesasdiverseaslisteningtomusic,cookingmeals,workingwiththecomputer,or

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    makingaphonecall.Moreover,electricityconservationisnotlimitedtotheactofusing

    electricitybut startswith choosingandpurchasing energyusingappliances likeaTV

    set,washingmachine,computerequipmentorelectricheater.Ineachoftheseactivities,

    conservation means a different set ofbehavioralmodifications. It is difficult for the

    consumertolinkallthesevariousactivitiesanddevelopacoherent,comprehensibleand

    concisecognitiveframeofwhatelectricityconservationcouldmeanineverydaylife.()Also,electricitysqualitiesincludingitsecologicalfeaturescannotbedirectlyperceived,

    makingithardfortheconsumertodevelopanemotionalinvolvement.Itishardlyaproducttobe

    proudof,toshowaround,ortoworryabout.(Fischer,2007.p.1.emphasisadded)

    Changingbehavior toward energy requires changingbehavior toward an array of

    productsusedincompletelydifferentwaysfordifferentpurposes.

    Oneof the first steps for changingenergy relatedbehavior is therefore tohelpmake

    individualsawareofenergyinthefirstplace. Asitturnsout,thistooiseasiersaidthan

    done.Those

    who

    best

    understand

    energy

    are

    frequently

    at

    aloss

    as

    to

    how

    to

    explain

    it

    inwaysthatmakesensetothosewhouseit. InherpaperEnergyKnowledges,Elizabeth

    Shovesetsouttoexploresomeofthesecomplicationswithhowpeopleexperienceand

    understand energy, with implications for labeling, metering, billing and education

    aimed at fostering energy reduction (1997). After presenting several instances of

    differentways that even energy experts think about energy, sheoffers the following

    insight:

    In developing a subtlybut significantly different perspective Ive suggested thatwe

    shouldat leastconsider the idea thatpeoplesactionsdonot reflectdifferent typesof

    knowledgeaboutenergybutinsteadreflectalternativeconceptualizationsofwhatenergy

    is. Accepting this notion, we then have to see languages of measurement not as

    alternativewaysofmirroringwhatsreallygoingonbutasdevicesforconstructingand

    creatingknowledgewithintheboundsofaspecificparadigm.Cast in these terms, the

    experiences of solar energy researchers and insulation installers relate to two quite

    different energyworlds. It is not that each sees different aspects of the same thing.

    Instead, eachdeals in adifferentwaywithwhat are, for allpracticalpurposes,quite

    differentissues.(p.8)

    Understanding the fact that simply presenting energy informationmay not lead to

    behavior changeoreven comprehension is critical forany successfulprogramor

    technologydesigned

    to

    catalyze

    different

    consumption

    patterns.

    Given

    this,

    what

    might be effective strategies or tools for helping individual consumers understand

    energyuseandmakemeaningfulbehaviorchangestoreducetheirenergyfootprint? In

    thefollowingsection,wesummarizesomeoftheresearchandcasestudiestodateand

    provide an overview of the ways different utilities and companies have begun to

    answerthisquestion.

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    ToolstoIncreaseEnergyAwareness

    Over the last several years, at least three literature reviews and papers havebeen

    written that summarize the successes and failures of numerous studies aimed at

    providingfeedbacktoconsumersforthepurposesofenergyconservation(Darby,2006;

    Fisher, 2007; Roberts, 2003). Rather than repeat the valuable work doneby theseauthors,wewill simply present some of the findings forwhat appears tomake an

    effectivefeedbacksystem. Inaddition,wewillusethegeneralcategoriesoffeedback

    types topoint tosomemorerecentproductson themarketweare familiarwith that

    posittoenabletheseideastobecomewidespreadreality.

    Drawingononeofherearlierarticles,Darby(2006)presentsausefulsetofcategories

    forthinkingaboutfeedbackandspecifictechnologies. Theseareusedastheorganizing

    principleforthefollowingsections.

    DirectFeedback

    Direct feedback systems involve a slew of activities that are aimed at teaching

    customersbyhavingthemunderstandtheirownconsumptionatpointofuse,mostly

    bylookingandlearning.

    For example, teaching a homeowner how to read the existingmeter to see current

    consumption isonesuchdirect feedbacktechnique. Overall,this isnotveryeffective

    because meters are not generally designed for consumer use or understanding (as

    anyonewhohastriedcanwellattest).

    There are several products on

    the market that translate

    information from the existing

    meter intomore relevantdata.

    One suchdevice,calledPower

    Cost Monitor, consists of two

    primaryparts:anopticalsensor

    that is installed on the actual

    powermeter

    and

    awireless

    display thatshowsauserreal

    time data. This allows a

    consumer to carry the device

    through the building to

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    monitorchanges inenergyusewhen specificdevicesareonoroff. Thisdevice,and

    othersinthesamevein,consistofadirectdisplayofenergyandcostinformationona

    portableunit.

    Among the other features that several products and systems offer is the capacity to

    connect to a personal computer to storedata and ambient display. Direct feedback

    ranges fromsinglemeasurementdevicesaffixed to individualappliances tobuilding

    wide monitoring systems including security, water, and heating systems. The

    effectivenessofthesesystemsforreducingenergyconsumptionisintherangeof515%.

    IndirectFeedback

    Indirect feedback typically consists of information sent to customersby a utility to

    provide information about past energy use. Usually includedwith amonthlybill,

    customers are meant to engage with this informationby learning via reading and

    reflecting.

    Notsurprisingly,theeffectivenessofindirectfeedbackforstimulatingbehaviorchange

    variesquiteabitdependingonthewaytheinformationispresented. Inalignmentwith

    theinsightsdiscussedearlierbyShove,peopleunderstandenergydifferentlyandhave

    differentlevelsofcomprehensionforevenbasicchartsandgraphics. Inanevaluation

    ofdifferentbillingpresentations,Egan(1999)concludes,

    Insummary,consumersmayindicateahighlevelofawarenessofaninformationtool,

    andmayeven state that theyplaceahighvalueon that tool.However, thisdoesnot

    necessarilytranslate

    to

    consumer

    comprehension

    or

    alikelihood

    of

    using

    the

    information provided. Simply stated, awareness and enthusiasm are not adequate

    indicatorsofaninformationprogramsefficacyorsuccess.(p.11)

    Forexample,whenpresentedwithabellversusabarchart,customershadonlyslightly

    lowercomprehensionof the information in thebellchartbutsignificantdistaste fora

    bellchart. Theauthorofferssomeinsightsintothisfinding:

    Whyisthereagapbetweenpeoplesreasonablygoodcomprehensionofthebellcurve,

    and peoples lower selfrating of ease in understanding it or wanting to receive it?

    Qualitative data from our semistructured interviews support that bell curves are

    perceived

    as

    difficult.

    Some

    interviewees

    indicated

    that

    while

    they

    understood

    the

    bell

    curve,theydidntthinkthattheaveragepersonwould.Thesemistructuredinterviews

    also indicated thatwhilepeoplemayunderstandbell curves, theydo not like them.

    Severalintervieweesexpressedthisdirectly.(p.7)

    InEgansadditionalreviewofa specific labelingprogram fora testcase for theEPA

    EnergyStarBilling(ESB)programwithTraerMunicipalUtilities(TMU),heidentifiesa

    labelthatfailsonalmostallcounts:

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    AsFischer(2007)notesinherreviewofexistingcasestudies,veryfewstudieshave

    considered the relevanceofgraphicdesignor formulationof text at all (p. 9). It is

    almostasifutilitiesarecompletelyunawareofthelast30yearsofresearchinthefields

    of education and learning that reveal much about learning styles and information

    presentation. Theassumptionwithmostindirectfeedbacksystemstodateseemstobe

    thatpresentingtheinformationisenoughtocausebehaviorchange.

    Thankfully, interest seems to be

    emerging from the design communityabouthow toapply informationdesign

    approaches to environmental issues,

    andenergyisnoexception. Arecentset

    ofproposalshavecomeoutoftheUKs

    DesignCouncilsRED FutureCurrents

    project, including aggregated billing

    statements.

    Research

    generally

    indicates

    that

    well

    designedbilling canbejust as effective as advancedmeters anddirect feedback for

    spurring conservation.However, the increase in directdebit customers canmake it

    increasinglydifficult to reach consumers and engage them about energy information

    and use (Roberts, 2003). This poses additional challenges for utilities wishing to

    implementsophisticatednewtechnologies,andisfurtherreasonforasystemthinking

    mindsetwhenitcomestothefutureofenergy.

    Ifconnectionscouldbemadebetweeneducators,designers,energyexpertsandutilities,

    indirect feedback systemswould likelymemuchmore effective at inspiring energy

    behaviorchange. Bymaking thecontentrelevantandapproachable to theconsumer,indirect feedbackhashighpotentialasoneof the tools in the consumption feedback

    toolkit.

    Inadvertentfeedback

    Darby indicates that in advertent feedback, or learningby association, can alsobe

    effective. For example, consumerswho are involvedwithmicrogeneration aremore

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    activelyinvolvedwithenergyproductionandthereforehaveabetterunderstandingof

    therelationshipbetweenconsumptionactivitiesandthesystemsperformance.

    TheSustainableConsumptionRoundtables (SCR)UKfocused report,Seeing the light:

    theimpactofmicrogenerationonthewayweuseenergy,demonstratedthattheinstallation

    ofmicrogeneration technologies fundamentally transformed citizens attitude toward

    energy use: Instead of being invisible and unengaging, they could now see the

    creativeprocessofenergybeingmadeandpowering theirbuildings (p.72). Asan

    elderlycouple inSouthwesternLancashire(UK)describedtheirexperience inawind

    poweredresidence,

    Whenthatredlightisonweknowweareexportingtothegridsoitstimetoputthe

    washingmachineonoritsOKtoboilthekettle. Whenthatlightisnotonwemakesure

    that everything is off nothing is on standby coswe know that its probably really

    costingus.(p.52)

    Utilitycontrolledfeedback

    These feedback systems, frequently referred to as smart metering systems, are

    increasinglyviewedasanopportunityforsystemwideoptimization. Inthesecases,the

    utilityreplaces the traditionalenergymeteraffixed to thebuildingwithanewdevice

    that provides two way flows of information about energy use. These systems

    frequently obviate the need for physicalmeter readings one of the primary cases

    made for theeconomicsof investing insuchasystem. Severalcompaniesoffer these

    technicalsolutions,anddiffusionofsmartmeteringsystemsappearsmorewidespread

    inEurope

    than

    in

    the

    United

    States.

    Smartmeteringshouldallow forutilities tobettermanage theentiregrid. Theyalso

    provide a large potential for assisting consumers in reducing energy usage by

    providingdataaboutrealtimeandhistoricalenergyuse(Venables,2007). Giventhat

    oneof themajorbarriers toproviding this information is thecurrentmeter,replacing

    the meter opens up new opportunities for engagement between utilities and their

    customers. Infact,newmeteringtechnologyhasthecapacitytocompletelytransform

    this relationship, leading to different environmental outcomes and increased

    profitabilityforutilities(Guy&Marvin,1995).

    SummaryofTools

    Thisbrief reviewjust scratches the surfaceof thenumberof toolsandprojectsbeing

    implementedintheareaofconsumptionfeedbacksystems. Ingeneral,however,here

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    are some highlevel findings for what makes a successful feedback system that

    encouragesenergyconservationbehavior.

    Oneresult,atleast,seemsclear:Feedbackstimulatesenergy(andspecifically,electricity)

    savings. Not all studies discuss actual savings, some concentrate on customer

    preferencesor

    on

    satisfaction

    with

    feedback

    schemes.

    But

    those

    who

    do

    generally

    find

    savingsrangingfrom1.1%toover20%,dependingonthetreatment.Usualsavingsare

    between 5 and 12%. () I found that,with regard to the design features discussed

    above,atleasttwo(andusuallyatleastthree)ofthefollowingfeatureswerepresentin

    thebestcases:

    multipleoptions for feedbackavailableat theusers choice through computerizedfeedback (e.g. consumption over various time periods, comparisons, additional

    informationlikeenvironmentalimpactorenergysavingtips)

    aninteractiveelementthatengageshouseholdsthroughcomputerizedfeedbackorrequiredactivitieslikemeterreading

    feedback given more often than monthly (continuously, daily load curves, orimmediatelyaftertheaction)

    adetailed,appliancespecificbreakdown comparisonswithpreviousperiods.(Fischer,2007.pp.6,9)

    Themyriad of technologies emerging to help facilitate adeeper interactionbetween

    individualsandtheirconsumptionpattersisencouraging. Manyofthesetechnologies

    aresuretocapturetheimaginationsandpocketbooksofindividualsandutilities. And

    yet it is importantnot to fall symptom tobelieving that there isone silverbullet for

    feedback systems. If anything, the research points to the need for a diversity ofapproachesand technologiesatboth the individualandutility level for inspiring

    changeinbehavior.

    OpportunitiesforGreaterLeverage

    Despitethenumberofsolutionsthatareemergingtohelppeoplesaveenergy,itishard

    to imagine that many of themwill reach acceptance levels needed to have a large

    aggregate impact. Utilityside effortshave thegreatestpotential to reach the largest

    numberofpeople,bututilitiesareslowtorespondtomarketchanges,slowtoinnovate,

    andeven

    slower

    to

    respond

    to

    customer

    demand.

    One

    hope

    is

    that

    awell

    designed

    homeenergymonitorbecomesasintegratedintobuildingbestpracticesasthemodern

    thermostat. But even if thiswas the case, and everyhousewere equippedwith an

    energymonitor,behaviorremainshardtochange.

    One opportunity to overcome some of the inertia around behavior change is well

    documented insocialandpsychological literature:peerpressure. Associalcreatures,

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    theopinionsofotherstendtobestrongmotivatorsforindividualbehavior. Despitethis

    commonsenseknowledge,fewenergyfeedbackprogramstrulytapthesecomparative

    andnormativepressuresasleveragepointsforbehaviorchange. Comparativefeedback

    hasbeen found tobe important forcustomers tounderstand theirownenergyusage

    (Darby,2006;Egan,1999;Fisher,2007;Roberts,2003),butithasyettobeusedinaway

    thatistrulymeaningfulforthepersonreceivingtheinformation.

    For example, almost every study that evaluated comparative feedback looked at

    individualenergyuseascomparedtoanationalaverageorhomesofsimilarsize. Yet

    these comparisons are technical and not social. Might it be more motivating, for

    example,foraconsumertomakeacomparisontoanactualsocialgroup,andtohave

    thisinformationbeavailabletoallmembersofthatgroup? Thisseemslikeanemergent

    andpowerfulopportunityforthefeedbacknetworksnotjustisolatedfeedbacknotesof

    thefuture.

    Using as apotentialmodel the emergence of socialnetworking tools in the internet

    spacethatcarrytheirinfluenceintorealworldbehavior,itseemspossibletoimaginea

    situationwhereaconsumerdefineshisorherowncomparisongroup. Socialwebsites

    suchasChangeEverything.ca,Change.org,andPledgebank.comleveragethepowerof

    socialpressure tomotivate individualbehaviorchange. Catchingon to thepowerof

    thisconcept,atleasttwoleadingedgefeedbacksystemsareleaninginthisdirection.

    The creators of the Wattson home energy

    monitor,adirect

    feedback

    device

    combined

    with

    ambient display that is not yet in production,

    appears to include thecapacity foruserdefined

    comparison groups andnetworked owners. In

    additional to fostering positive peer pressure,

    this has the capacity for providing more

    meaningful impact information, thereby

    increasingpositive reinforcement for additional

    change.

    Inamockfuturenewsflash,theREDFutureCurrentsteamhasimaginedaprogramthatallowsutilitycustomerstoreleasetheirenergyusedatatothepublicinreturnfor

    learninghowtheystackuptoothersthroughoutthecity.

    Asmoreandmorework isdone tobetterhone the tools for informationsharingand

    socialcapacitybuildingonline,onecouldimagineafuturewhereconsumersareableto

    benchmark theirprogressagainst theirownusepatterns,but inaway thatcompares

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    theiractivity toasocialgroup that ismoremeaningful than thosedefinedbyelectric

    utilities.

    Ifenergyconservationcanbecomeasocialactivityandifthebenefitsandimpactsof

    conservationcanbepresented ineffectiveandmeaningfulcontexts there isa larger

    likelihoodof itswidespread acceptance. Returning to the theoryof energybehavior

    changethathasguidedthisessaysofar,thisactivitywouldhelptocompletethefinal,

    criticalstep inthechangeprocess loopwherean individualseesthebenefitsofhisor

    heractivity.

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    II.Supply: DecentralizationandMicrogeneration

    As in the previous section, what follows here is meant not as an overview of the

    technicalsolutionsforhouseholdmicrogeneration,butisinsteadalookatthesystems

    andservicesthatenablepeople togainaccessto thesesolutionsandthereforechangetheirrelationshiptoenergy. Wehavealsonotemphasizedpolicyrecommendationson

    accountof thecomplexityofstateandprovincial systems thatheavily influence their

    success. Whilebroad, universal governmental actions and incentives would move

    North Americans much more swiftly towards a more resilient energy system, the

    current context demands innovative approaches in the spacesbetweenmajor policy

    actions; in the actions taken by individuals, businesses and increasingly

    communities.

    TheCase

    for

    Decentralization

    NorthAmerica isdependentuponanenormous,brittle setofelectricalgrids. In the

    summerof2003,50Millionpeopleon theeastcoastofNorthAmericawerehitbya

    blackout. Theelectrical failure flowedacross thenetworks fromasinglepoint in the

    Midwest. Throughout the region, thepopulation soondiscovered that the effectsof

    such grid failure are systemwide: effects cascade rapidly through all fundamental

    services. Whengaspumpsabruptlycease to function,carsandpublic transportation

    bothstopmoving,aregionstransportationcapacityslowsandthengrindstoahalt.

    ATM

    machines

    blink

    out

    along

    with

    cash

    registers

    and

    internet

    connections;

    the

    money

    systemreverts tocash. Foodbegins tospoil,and smallgrocersscramble to liquidate

    theirinventory. Thecityswatersupplydwindles. Peopletakeofftheirdressshoesand

    beginalongmarchtothesuburbs.

    While there is a lot of accidentalbeauty tobe found in a summertime citywithout

    power, the 2003 blackout provided a perfect illustration of the grids brittleness,

    rigidity,andfailuretorecover. Italsodemonstratedhowfewcitizensorcommunities

    havecontroloverthepowertheygenerate. Centralpowerplantsarelargelypowered

    bycoal,hydroelectricandnuclearenergy,andarethedomainofthelargecorporation

    andthegovernment. Tobesure,largeplantsbenefittremendouslyfromeconomiesofscale,yet citizens canneither controlemissions,nor cost. AsGreenpeace found (see

    figurebelow), centralized technologies are often frighteningly inefficient, with two

    thirdsofallenergylostbeforereachingahomeowner. Thegreatestenergylosseswere

    not,asonemightbelieve,inthetransmissionacrosswires,butratherinthewastedheat

    andinefficientgenerationoffossilfuelenergyatthesource.

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    Bycontrast,microgenerationsystemsdonothavethescaleoroverflowtoaffordsuch

    losses. Takenasawhole,microgenerationreferstoelectricalandheatenergygenerated

    onsite, and comprises a range of electrical technologies including smallscalewind

    turbines,solarphotovoltaics,andheatingalternativessuchasgeoexchangeheatpumps

    and solarhotwater. While feedbackmechanismsenableus to superviseourenergy

    demand,microgenerationempowersustomanageoursupply,whilstembeddingmore

    sustainablepracticesintoourdailylives.

    Adecentralizedsystemofmicrorenewableswilldecreasecollectivecarbonemissions,

    overcomefuelpoverty,andmaintainthesecurityofsupply. Adecentralizedgrid,with

    moreonsitemicrogeneration,isalsoclean;loseslessenergytotransmission;andhasan

    immediateeffectonenergyuse. Ensuringthatmicrogenerationgrowsasasignificant

    percentageofourtotalenergyuserequiresasystemsview:movingfromheretothere

    meanscombiningawholerangeofappropriatetechnologieswiththeservices,policies,

    andbusinessesneededtodeploythem.

    In

    perhaps

    one

    of

    the

    most

    complete

    resources

    on

    the

    economic

    and

    technical

    case

    for

    decentralized power systems,Amory Lovins Small is Profitable concludeswith the

    following:

    Themostperfectwaytoproduceelectricityisjustaneedlessexpenseiftheelectricityis

    then wasted. The intimate challenge, and opportunity, isnt merely to displace

    centralizedwithrightsizedelectricgenerators; its first touseelectricity inaway that

    savesmoneyandimprovesourlives.(2002.p.381)

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    Motivation

    Microgenerationempowers

    citizens

    to

    take

    control

    of

    their

    ecological

    impacts,

    their

    energy security, and, increasingly, the cost of living. Moving our cities towards a

    greater use of microrenewables means asking ourselves: What compels people to

    changetheirrelationshiptotheirenergysupply? Howcanweeducateandempower

    thosewholacktheknowledgeandcapitaltomakethistransition?

    Aswithmonitoringsystemsthatprovideconsumptionfeedback,microgenerationis

    directlylinkedtohumanpsychology:understandingconsumersmotivationsiscritical

    totheeducationandmarketingrequiredtodeploysuchsystemsonalargescale.

    If decentralized power is so much more reasonable, then why dont utilities and

    governmentsmakeitapriority? Theenergysystemwasnotdesignedtoallowcitizenstooptout. Afterall,theNorthAmericangridasweknowitwasnotconceivedforits

    currentscaleitemergedfromabasicsetofprinciples,focusedoncentralizationand

    servicedeliveryandenergycompanieshavehistoricallyfailedtosupporthousehold

    microgeneration.

    Yetthecombinationofincreasingenergyprices,alongwithanemergingawarenessof

    the ecological and human impacts of energy production, has recently amplified the

    demand for alternatives. The pioneering work and experience in the world of

    householdrenewables

    has

    been

    done

    by

    people

    who

    are

    fed

    up.

    Lacking

    services,

    financing, or products, thosewho have created thebaseline formicrogeneration in

    NorthAmerica recognized that takingcontrolof theirsourceofenergymeantopting

    out of the system altogether. Thosewho take their homes off themain grid have

    traditionally been motivated by ecological concerns, or a desire to achieve self

    sufficiency. Doingso isoftenasignificanttask,sinceretrofittingahomesystemwith

    microrenewablesoftenrequirestwoessentialelements:knowledgeandcapital.

    The Sustainable Consumption Roundtables report provides a comprehensive set of

    research on the motivations of consumers to manage or transition to a household

    powered by microrenewables. While a whole range of households in the study

    benefited tremendously from the incorporationofmicrogeneration into theirhomes,

    those few familieswho had taken a real interest in their energy consumptionwere

    referredtoasactivehouseholds.Affluentandknowledgeable,thesehouseholdshad

    afargreaterunderstandingaboutecologicalissues,usedtheinternetforresearch,and

    were more technologically savvy than others: all of these attributes gave them the

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    meansandthewillto,forexample,installsolarpanelsorwindturbines.

    Thechallenge that facesus is that thisprofileonlydescribesenthusiasts:afractionof

    the population. A widespread paradigm shift would require a far larger uptake

    throughout less informed, and less affluent, communities. While household

    microgenerationmaysavemoneyinthelongterm,fewpeoplehavetheavailablecash

    to invest innewtechnologies. Particularly intheabsenceofgovernmental incentives,

    greenmortgages,andtaxbreaks,itisimperativetocreatemethodsofmakingmicro

    renewables more accessible to the greater population, and this means addressing

    economicdisparity.

    ToolsandMethods

    ThetoolsavailableforNorthAmericanenergyconsumersrangefromdevelopingfully

    autonomous, offgrid systems, to participation in communitybased programs for

    helpinglowincomeconsumersbettermanagetheircosts.

    Thereisanenormousamountofinformationavailabletotheindividualenthusiast. For

    instance, Home Power magazine was established in 1987, and has long served the

    community of microgeneration enthusiasts, both on and off the central grid. The

    publicationhasmaintainedaclear,pragmaticapproach,andprovidessomeofthemost

    comprehensive informationon implementingmicrogeneration technologies including

    smallscalewindturbines,solarphotovoltaics,andmicrohydro.

    HackingtheBuiltEnvironment

    Livinginhomesthatconsumemorepowerthantheyuseiscertainlyonekeyapproach

    to seizing controlofonesenergy footprint. The rapidgrowthof thegreenbuilding

    sector has pushed renewables into wider use, though primarily within new

    construction. A Net Zero Energy, or Zero Energy Home, such as those being

    prototypedby theUSDepartment of Energys Building Technologies Program, and

    CanadasNetZeroEnergyHomeCoalition,address this challenge. NetZerohomes

    typicallytakeonthebuildingasanenergysystem, incorporatingdaylighting,passive

    solar,properbuilding siting, air flow and insulation inorder to reduce theupfront

    need for heating, cooling, or electrical energy. To get real uptake of conservation

    approaches and microgeneration technologies in society, however, much more

    retrofittingneedstobedone.

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    Thereareexcellentexamplesofretrofits thatsucceedboth technicallyand financially.

    In 2004, BrianMcConnell, a selfdescribed engineer and tinkerer, reduced his San

    Francisco homes energy footprintby 90%by deftly combining conservation efforts,

    solarelectrical,solarwaterheating,andsolarairheatingtechnologies,withCalifornia

    staterebates. Hewasalsoabletoincorporatethecostsintoarefinancedmortgage. In

    anarticleforOReillyMedia,McConnellcitesthefollowingadditionalfinancialbenefits

    tohisretrofit:

    Increaseinhomevalue:each$1inutilitybillreductionisestimatedtoincreasehomevalueby$20.Therefore,theenergyproductionsystemsincreasethevalueofmyhome

    byabout$34,000,yieldinganimmediate50%returnoninvestment.

    Stable,longtermenergycosts:becauseitproducesmostofitspower,myhomeislargelyprotectedagainstincreasesinenergycosts.Asenergycostsincrease,themath

    becomesevenmorefavorabletowardrenewableenergysystems.

    Protectionagainstpropertyincursions:localzoningrulesoftenprohibitneighboringpropertyownersfrombuildinganythingthatwillcastashadowonrooftopsolar

    installations.Thisisahelpfulprotectioninurbanenvironments,asitpreventssomeone

    frombuildinga McMansion nextdoortoyourhome,whichhelpstoprotectyour

    homesappearanceandvalue.

    However, the economics of retrofits and remodels vary enormously in response to

    locale. Formost citizens, the capital cost of smallscale renewable powermakes it

    inaccessible;thecostofphotovoltaics,inparticular,pushthemoutsidethebudgetofthe

    vastmajorityofhouseholds. NetMetering lawsareanotherstrongdeterminantas to

    whethercitizens

    can

    install

    grid

    tied

    systems

    in

    their

    homes,

    and

    there

    are

    still

    regions

    inNorthAmerica,suchasAlbertaandAlabama,inwhichnetmeteringisunsupported

    bygovernmentandutilities.Thelevelofgovernmentalorutilitysupportforindividual

    renewablesprogramsvariestremendouslydependingonthestateorprovince. TheUS

    basedDatabaseofStateIncentivesforRenewables&Efficiency,andCanadasPollution

    Probe Consumer Guide to Green Power in Canada provide the best listing and

    aggregationof lawsand incentives. McConnellsexample, therefore, illustrateswhat

    canbe possible in the rare cases where all the pieces fall into place: a committed,

    educatedhomeowner and obsessiveproblemsolver, living in a region that supports

    andcreatesincentivesforrenewables,whosehomeiswellsitedandautonomous,can

    bewildlysuccessfulindramaticallyreducinghisenergyfootprint. Onesmallquestion

    remains:whatabouteveryoneelse?

    Services

    Karl Schwingel sells and installs solar PV and microwind systems on residences

    throughout theUpperMidwest. Hiscustomers typically fit theclassic selfsufficient,

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    offthegrid personality, and Karl often sees his work as being that of an energy

    educator. Igetpeopletotalktooneanother,andturnthemintoenergygeeks. Itsas

    muchaboutenergyeducationas it isjustslappingsomepanelsontheroof. (Author

    conversationwithKarlSchwingel,May2007)

    Still, the work that Karls company does is highly skilled. While independently

    workingwithpeopletodotheirowninstallationswouldsuitKarlsdoityourselfethic,

    he recognizes that the kind of work he does means having a certain degree of

    mechanical aptitude, which applies to home efficiency as well as to technology

    installation.

    Having a centralized power supply means that citizens arent required to manage

    systemsthattheydonthavetheknowledgebasetomaintainorinstall. Unlessonehas

    theskill to retrofitahomewithouthelp,awhole rangeofconsultationneeds to take

    place. Home audits may be done by one consultant, while solar heating will beinstalledbyanother. Governmentsmayormaynotbewillingtohelpout;banksmay

    ormaynothavecriticalfinancingavailable.

    FutureCurrents proposesasystemsapproach:

    Awholenewmodelisneeded,notsomuchofenergyservicescompaniesESCOsas

    wholehouse environmental services companies () HOUSECOs could follow the

    exampleof thenewconcierge servicesdevelopedbygroups like10UK.Thekey to

    suchservicesistrust,andtheknowledgethattheserviceproviderisonthesideofthe

    householderin

    navigating

    the

    complexities

    of

    the

    market.

    In

    this

    new

    support

    economy

    economiesoftrustbecomemoreimportantthaneconomiesofscale. HOUSECOswould

    offerapremiumservice,involvingfullhandholdingfromassessment,design,project

    management,servicingfollowupandleasingofequipment.

    This ismore thanjust a vague concept. EnWise Power Solutions,based in Toronto

    Ontario, also recognizes that decreasing ones whole energy footprint requires a

    differentstrategyforeachhousehold. Oneofthemostcompellingopportunitiesinthe

    renewableenergysector is in this turnkeyapproach,wherecomplicateddecisionsare

    managedbyasingleserviceprovider. Ratherthanbeinginthebusinessofsellingan

    individualproduct, theyarrange thewholeworks:energyaudits, consultations,help

    with installation, and, most interestingly, financing through EnWise Capital

    Corporation:

    Whetheryouareconsideringanenergyefficientretrofit,thereplacementofyourmajor

    appliancesor anew roof,ECC canprovide simple, affordableEndtoEndFinancing.

    ()By financingyour solutionwithECC at competitivemarket rates,you canbegin

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    savingmoneyinstantly(actualsavingswilldependonyourenergyusage,thevalueof

    yourretrofitandthefinancingterm).

    Real estate developers can establish other financing arrangements. Montralbased

    urbaninfill

    developers

    EcoCit

    created

    Canada

    sfirst

    green

    condos,

    while

    figuring

    out

    howtomakeecologicalarchitecturetotallyaffordableintheQubecclimate.Itwasfar

    easiertoincorporategeoexchangesystemsintothedesignthantoarrangefinancingfor

    solarphotovoltaics. SinceEcoCit sought tokeep theunitsaffordable, they chose to

    avoidthecapitalcostsofbuyingPVs insteaddesigninglocationsforPVinstallationfor

    when the unit owners could afford to buy them. In the meantime, they sold the

    geothermalunits likeitsaunitonthebooks,sothatitdoesntincreasethecostofeach

    oftheunits.Itsnotasale, saidGladu, itsmoreofafinancingarrangement.1Inother

    words, thebuilding ownerswould eventuallypay for the financing of theirheating

    system,andcollectivelyownitoutright.

    FortheCommunityandCollective

    Any significant reduction in our collective energyusehas to recognize the essential

    positiverole thatboth lowincome,anddenseurbancommunitiescanplay. Itsclear

    thattherearelimitationstocreatingautonomous,offgridenergysystems. Andasever,

    whilethereremainsignificantbarrierstoaccessingrenewableenergy,microrenewables

    shouldneverbe the firstorderofbusiness. This isparticularly true for lessaffluent

    communities.Energy

    costs

    frequently

    impact

    low

    income

    communities

    far

    more

    severely than others, since the percentage of ones income that goes into powering,

    heating and cooling isoftenmuchhigher, and rentershavevirtuallyno incentive to

    retrofit housing for improved efficiency. FlexYourPower, Californias initiative for

    conservationandefficiency,findsthat

    Lowincome familiesareparticularly susceptible tohighand fluctuatingenergycosts,

    basedontheearningstoexpenditureratio.EstimatesindicatethatwhiletheaverageUS

    householdsenergycostsareequalto7%ofhouseholdincome,lowincomehouseholds

    spend 17% of their household earnings. The immediate result is that less money is

    available forsatisfyingotherbasicneeds.Also, the frequentlypoorqualityof lowcost

    housing creates an increasedburden, sincemore energy is needed to keep residents

    healthyandcomfortable.

    1 Cheryl Gladu Presentation at EnvironDesign 10, May 2006, Toronto Ontario.

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    Communitybased organizations, such as Chicagos Center for Neighborhood

    Technology, have found energy prices tobe amore universally applicable point of

    contactformakingchange. TheirnonprofitCommunityEnergyCooperativeprovides

    citizenswiththeresourcestounderstandhowtocontroltheirenergycosts.ThePower

    Smart Pricing initiativemoves households off of fixed energy prices, instead giving

    themaccesstonewmetersandwholesalepricingthatvarieshourtohour.Byproviding

    userswithinformationabouthourlypricing,andgettingintouchwithpeoplepriorto

    price spikes,participants canchange theirbehavior inorder toaccess lessexpensive,

    offpeakelectricity,resultinginanaverage10%dropinenergyuseoverall.

    After all, renewable energy incentives programs couldbe considered discriminatory

    when itcomes to thediversityofhousingcircumstances. Evenamonghomeowners,

    noteveryonehasaccess torooftopswiththeappropriatesitingorarchitecture. How,

    then,doweaccesscleanpowerifwelackthehomeorlandbestsuitedforinstallingit?

    One successful model is the cooperatively owned, largescale renewable project.Insteadofwaiting forHydroOne,Ontarios electricalutility, to invest in renewables,

    TorontosWindshare installedNorthAmericasonly largescaleurban turbineon the

    shoreofLakeOntario,visibletothewholecity. Itwasfinancedby,andprovidespower

    to,severalhundred localhouseholds. Asamodel forwhatcanbepossible,andasa

    publicstatement,thesingleturbinewaswildlysuccessful,andhasenabledWindshare

    tobegin thedevelopment of theLakewindPowerProject, a ruralurbanpartnership

    plannedtopowermorethan3,400Ontariohomes.

    VirtualNet

    Metering

    is

    avery

    similar

    model

    with

    alot

    of

    potential.

    In

    late

    2006,

    the

    townofEllensburg,Washington,installeda36kWsysteminanearbyfield,givingthe

    participating communitymembers the ability to coown andmanage a photovoltaic

    array. TheBonnevilleEnvironmentalFoundationalsoenablesonlinerealtimetracking

    oftheEllensburgproject(seebelow),whichatthetimeofwritinghadavoided33,730

    lbs ofCO2. Once again, thismodel is not a technicalbreakthrough: its a financial

    structure that enables the use of a technologyby a group of peoplewho otherwise

    wouldnthaveaccesstoit.

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    Onecan imagine thesameapproachbeingcombinedwith thenewuseofbrownfield

    sitesasbrightfields,suchasthe425kWsolararrayinBrockton,Massachusetts,which

    reusescontaminatedlandforlargerscalegeneration.

    TheUtility

    Someofthemostcompellingnewinnovationshavetodowiththestructureofthegrid

    itself, and the role that utilities can play in a decentralized system. SmartGrids are

    computerenabled networks that provide a web of information and feedback

    throughout the system to improve thegridsbrittleness. TheSmartGrid targetsand

    manages information about the electrical system, and may prove to be a fantastic

    enabler, connecting a latticework of urban renewables. AsJamais Cascio wrote in

    February2005,

    Distributedenergy iscurrentlymorecostly thancentralizedpower. Someof thatcostcomes frommanaging the complexity of variable power generation, changing usage

    patterns, and amultiplicity of sources.Distributed energy resourceswill have tobe

    managedmorelikeacomputernetwork,completewithabundantroutersandswitches.

    The success of distributed energy is ultimately dependent upon the increasing

    availabilityofcomputerenabledpowernetworks,or smartgrids. Andsmartgridsfor

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    GoingForward

    Giving citizens tools for controlling their energy footprint needntbe contrarian or

    anarchistic. Whilesheshouldbecommendedforhertrailblazingattitude,theoffgridsolarenthusiastisnotarealisticmodelformostofsociety. Todecreaseourcollective

    household energy use, we must humbly acknowledge the barriers that currently

    preventus from living completelyoff thegrid, including economicdisparity, lackof

    knowledge,andadearthofpowerfulincentives,effectivelyperpetuatingthestatusquo.

    The most promising developments in decreasing household energy use are not

    technical ones alone: the greatest innovations have yet to emerge in the realm of

    appropriately incentivizing and enabling access to microrenewables in conjunction

    witheducationalfeedbackmechanismstocontrolconsumption. Incentivesforgreater

    efficiency and collaboration with powerful stakeholders such as utilities and

    governmentsarealsocritical.

    InGreenpeaces 2005 report, Decentralising Power:An Energy Revolution For The 21st

    Century, theauthors imaginea convergenceof technologiesandapproacheswithina

    singlecommunity:Existing technologies, applied in a decentralised way and combined with efficiency

    measures and zero emission developments, can deliver low carbon communities as

    illustrated here. Power is generated using efficient cogeneration or trigeneration

    technologieswiththeheat(andsometimescooling)pluselectricitydistributedvialocal

    networks.Thissupplementstheenergyproducedfrombuilding integratedgeneration.

    Energysolutionscomefromlocalopportunitiesatboththesmallandcommunityscale

    withthis townmakinguseofamongstotherswind,biomassandhydroresources.

    Naturalgas,whereneeded,canbedeployed inahighlyefficientmanner.Privatewire

    electricity networks deliver power in the town but are connected to neighbouring

    networks and the national system to allow for export and import and to assist in

    security. This towns decentralised system is flexible and able to adapt to future

    circumstances. More importantly it can be constructed relatively swiftly using

    technologiesavailabletoday.

    Ifthereareanyhighlevelinsightsofferedinthispaperitisthattechnologyaloneisnot

    thesolutiontoourmanyenergywoes,andneitherisenergyeducation. Thesolutionis

    actuallyaportfolioofsolutionsnestedwithineachother. Strategiestoincreaseconsumer

    awarenessaboutenergyusecandecreaseoveralldemand,slowingtherateofgrowthof

    ourenergyinfrastructures. Increasedawarenessaboutenergyusecanbeastepping

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    stonetoapreferredmicrogenerationsystem. Infact,moreefficientuseofenergyand

    microgenerationpositivelyreinforceeachother.

    Utilitieswhoinvestinsmartmeteringtechnologiestobettermanagetheirgridsareina

    goodpositiontoprovidemoreaccurateinformationtocustomers,therebydecreasing

    consumption. Theyarealsoinabetterpositiontoovercomethecomplexitiesof

    microgenerationandarebetterpositionedtocapitalizeonemergingopportunitiesfor

    energyserviceproviders.

    Theprevalenceofwebbasedsocialnetworkingandtheincreasinginnovationand

    availabilityofspecificsupplyanddemandsidetechnologieswillbetterenable

    communitiestoaddresstheirownenergyneeds.

    Ofallofthesesolutions,weofferseveralcriticalsuggestionsformovingforwardin

    thesearenas:

    ForUtilities:

    Justprovidinginformationaboutenergyuseisnotenough;ithastobepresentedinwaysthatcustomersunderstand. Workcloselywithdesigners

    andeducatorsbeforerevampingyourbillingsystems.

    Decentralizedpowermakeseconomicandsocialsense Smartmeteringtechnologiescanprovidemultiplebenefits Customersdontwantkilowatthours;theywantservicessuchashot

    showers,cold

    beer,

    lit

    rooms,

    and

    spinning

    shafts,

    which

    can

    come

    more

    cheaplyfromusinglesselectricitymoreefficiently.Goodprogramstosave

    commercialandindustrialelectricitycostonlyaboutahalfcentperkilowatt

    hour,whichisseveralfoldcheaperthanjustoperatingacoalornuclearplant,

    and10to20timescheaperthanbuildinganewone.(Lovins,1990)

    ForConsumers

    Dontgobuyingsolarpanelsuntilyouvepluggedtheholesinyourhouse. Ifyoucantpayforitalone,itslikelythatasacommunityyoucan,leadingto

    costsavings,increasedreliability,andastrongereconomy.

    Energyconservationcanbesexy. Yes,itcanmeanbuyingcoolnewtoysandtherearelotstochoosefrom. Tryitathome.

    Thesystemcanchange. Youcanhelpmakeithappen.ForPolicymakers

    Regulationsandincentivesmatter. Theymatteralot. Choosewisely.

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    These solutions have the potential to increase economic independence and self

    sufficiencyofallcommunities,notjustwealthyones. Theycan increasegridstability

    and resilience, and theymay even connectus toourneighbors inunexpectedways,

    leading to increased social capitalwhilewe actively decrease our energy footprints.

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