what’s new: mobile app...mobile users often prefer to use apps (instead of websites). solution:...

WHAT’S NEW:MOBILE APP

Akshay MahajanVP, Product Management

October 27 and 28, 2015

Overview

2

Why a Mobile Application?

Prototype Demonstration

Configuration Considerations

Roadmap and Future Ideas

Q&A

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

Why a mobile application?

3


Mobile users often prefer to use apps (instead of websites).

Solution:

• EMS app for iOS and Android

• Designed for everyday users, optimized for smartphones

• Basic “on the go” functionality

• Supports customer branding

Benefit:

• Delivery of EMS functionality on devices for “on the go” use

• Provides platform for future hardware-driven functionality.

Benefits of a Mobile App

4

On-the-go

Use of mobile hardware (e.g., location services, camera, push notifications, etc.)

Offline capability

Integration with other mobile apps (e.g., Maps)

The everyday user will demand it


Prototype Walkthrough

5


Screenshots

6


Features

7

• iOS and Android app

• Optimized for Phone

• Reservation Creation, Edit, and Cancellation

• Check-In

• Book Again

• Attendee Management

• Viewing my Reservations

• Viewing Facility Information and Location

• Searching by Group/Employee


Configuration Considerations

8

- Simple is better. The mobile application is best served with simple room reservations and not complicated event planning.- Process Template configuration will include option

to “Enable for Mobile.”

- No help text needed- Virtual EMS / Web Application display settings will

be honored.


Implementation Considerations

9

Supported Versions

iOS

• 8.X, 9.X

Android

• 4.3, 4.4, 5.0, 5.1, 6.0


Implementation Considerations

10

Deployment

• Available via public App Stores or

• Enterprise deployment using MDM or Enterprise App Stores


Roadmap

11

Schedule• 3rd-party calendar integration

• Contact Integration

• Request and Edit Services

Service• Real-time service provider communication (request help)

• Specific app for service providers (operational users)


Roadmap

12

Host

• Meeting productivity tools• Meeting extension

• Note taking and task tool integration

• Videoconferencing integration with 3rd party apps

• Web Conferencing integration with 3rd party apps


Roadmap

13

Attend• Push Notifications

• Proximity Detection (e.g., use of Beacons)

• Widgets

• Floor plans and way finding

Follow Up• Ratings and Feedback


Roadmap

14

Technology

• Looking Beyond Mobile…

• Wearable's

• Apple TV and Android TV apps

• Windows native app


Questions?

15


Additional Session Recommendations

16

- Keynote : The Road Ahead with EMS Software

- Wednesday, Oct. 28 10:30 – 11:00

- What’s New in…

- The Web Application

- The Desktop Client

- EMS for Outlook

- Simplifying the Online End User Experience for Self-Service Space


Akshay MahajanVP Product Management

Don’t forget! Complete the session feedback survey in the EMS Live! 2015 mobile app to increase your prize winning chances!

WHAT’S NEW:MOBILE APP

what’s new: mobile app...mobile users often prefer to use apps (instead of websites). solution:...

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