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2/17/2016 1 Working with an SME Catching a Cat by Its Tail Martha Miles, Software Training Analyst Training SME Training

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Page 1: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

1

Working with an SME Catching a Cat by Its Tail

Martha Miles, Software Training Analyst

Training SME Training

Page 2: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

2

Training

Page 3: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

3

ADDIE

Analyze

Design

DevelopImplement

Evaluate

Page 4: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

4

New to the Workplace?

SME vs. Training Focus in the Workplace

Page 5: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

5

Build a Positive Relationship with SMEs

Page 6: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

6

Do Due Diligence

Be Aware of your SME’s Deadlines

Page 7: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

7

Don’t Waste your SME’s Time

Show Your SME How You Can Help Make Him or Her Successful

Page 8: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

8

Become Friends with your SME

Keys to Success

Page 9: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

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Be a Conduit

Page 10: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

10

Speak Your SMEs Language

Don’t Over Validate

Page 11: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

11

Expect and Embrace Changes

Page 12: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

12

Be like a duck. Calm on the surface, but always paddling like the dickens underneath.”Michael Caine

Page 13: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

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Produce a Quality Product

Work Examples

Page 14: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

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Page 15: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

2/17/2016

15

GraphicsNo

Graphics

“If you hold a cat by the tail you learn things YOU CANNOT LEARN ANY OTHER WAY.” Mark Twain

Page 16: Working with an SME Catching a Cat by Its Tail · HERDING CATS . PERFORM . OF Independent Cat Society . uccessful CAT . at part of S "Meow" u r Sta n . OWNER SAID MEOW HE UNDERSTANDS

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