working@duke - october, 2008

8/14/2019 Working@Duke - October, 2008

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4 7ROCK,BLUEGRASS, PUNKDuke boasts atreasure trove offaculty and staffwho moonlight inbands in a varietyof musical genres.3

SUSTAINABLE DUKEFaculty and staffcan save up to 60percent by buyingbus passes at Dukefor city and regionalbus lines.

This paper consists of 30% recycledpost-consumer fiber. Please recycle after reading.

2008 Gold Medal, Internal Periodical Staff Writing2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters

PEACE OF MINDA special enrollmentfor supplemental lifeinsurance is offeredto faculty and staffOct. 27 through Nov.14 at a 5 percentdiscount.

It’s 11 a.m. on a Tuesday.In the distance, sirens blare. Your mobile phone chimes with a text

message, just as an e-mail flashes in your inbox. Both include theheading: “DukeALERT.”

Now what?That’s the question Duke officials want students, faculty

and staff to consider Oct. 7 during a campus-wide testof the DukeALERT notification system.

Aaron Graves, associate vice president for Campus

Safety and Security, said activating DukeALERT forthis first system-wide test will help Duke community members become more familiar with how they willbe notified in an emergency and what they shoulddo in response.

“We hope we’ll only need to activate this systemfor testing,” Graves said. “But if we need to use it in areal emergency, the testing will help people quickly recognize the source and nature of any alert message.”

Graves said circumstances in an actual emergency will dictate specific actions to take, such as evacuating,taking shelter or securing the area.

On Oct. 7, the only action Duke community members will be asked totake is to respond to an online survey to assess the effectiveness of various

DukeALERT communication methods. The survey, which will be posted onemergency.duke.edu and promoted through various channels, will helpdetermine which methods worked best for different groups. The results willalso help identify areas for improvement.

“Each of these tools has been tested individually, but we have nottested them collectively, as they would be used during an emergency,” saidRichard Riddell, vice president and university secretary, who is Duke’s crisiscoordinator. “It is important for us to do this to troubleshoot issues thatmay not have emerged in testing these systems independently.”

Duke improved and enhanced its notification and response plansfollowing a 2007 review of its emergency management capabilities. Theuniversity now has new protocols, procedures and tools to quickly andeffectively communicate during an emergency such as a tornado, campus violence or chemical spill. The notification methods, unified under the

DukeALERT name, include e-mail alerts, an emergency website, anoutdoor warning system and text messaging, among others.

The emergency website,emergency.duke.edu , was redesigned thissummer and now offers easy access by iPhone and other mobile devices. A blog on the site will be activated in certain emergencies, making the website a central information source with updates as situations unfold.

Two other notification tools came on-line overthe summer – the outdoor warning system and textmessaging service. The campus-wide network of sirens

will blast warning tones and voice messages to alertpeople outdoors during life-threatening emergencies.Duke launched text messaging in August; within thefirst month, more than 2,500 students, faculty and staff enrolled through the emergency website. The first textmessage was sent Aug. 24, after a reported robbery of a Duke student.

As part of the federal Clery Act, universities arerequired by law to send timely warnings to studentsand employees of crimes that pose an ongoing threatand occur on or immediately adjacent to campus.

Deborah Johnson, assistant vice provost, said shesaw first-hand during preparations for Tropical Storm Hanna the benefitsof having an emergency management plan and DukeALERT. The blogon the emergency website was activated as the storm crawled toward theNorth Carolina coast andoffered information about theevacuation of undergraduatestudents at the Marine Labin Beaufort.

“Getting people to sit down and talk about what needs to happenhas been a good thing,” said Johnson, director of administrative andcommunity support services. “The more we are aware and the more wecommunicate with each other, it shows what this is all about – our safety.”

— By Paul Grantham and Steve HartsoeOffices of Communication Services and News and Communications

Each of these toolshas been tested

individually, but we havenot tested them collectively,as they would be used duringan emergency.”

— Richard Riddell,Vice President andCrisis Coordinator

“

N E W S Y O U C A N U S E : : V o l u m e 3 , I s s u e 8 : : O c t o b e r 2 0 0 8

Only A TestDUKE COMMUNITY ASKED TO HELP ASSESS EMERGENCY NOTIFICATION SYSTEM

A Duke student on West Campus passes by DukeALERT posters describing the university’s various emergency notification methods.

Please see the DukeALERT posterinside to post in your office and turnto the back page for a Q&A with Duke'scrisis coordinator.



Protect yourself before you connect yourselfOctober is National Cyber Security Awareness Month

The message seems innocuous:“We are sending you this e-mail … so that you can verify and let us

know if you still want to use this account. Your account might be deletedor suspended within 24 hours for security reasons if you do not respond.”

But don’t click yet.This e-mail – sent in August to Duke faculty and staff – didn’t come from anyone at Duke.

Known as phishing, these bogus e-mails are designed to fish for recipients’ personal data – in this case,usernames and passwords.

Duke faces phishing attacks like these about once a week, and every month, a handful of Duke users fall victim, according to Duke IT Security Office analysts.

As part of National Cyber Security Awareness Month in October, the IT Security Office is kicking off a campaign to remind faculty, staff and students to protect personal data.

Every year, the IT Security Office investigates hundreds of information security-related incidents suchas virus infections and compromised user accounts.

“Like it or not, at a premium institution like Duke, we are a target because we have access to onlineresources that others don’t,” said Klara Jelinkova, Duke’s acting chief information security officer. “Pretendingto be one of us can have great gain.”

The e-mail accounts of those who fall prey to the fraud are used, in most cases, to send spam. “So far it’sbeen mostly an annoyance,” said Rachel Franke, an IT analyst with the Security Office. “But (compromisedaccounts) could be exploited in ways that haven’t been explored yet.”

Some scammers have targeted university administrators, including Chief Information Officer Tracy Futhey,in an effort to access a broad range of sensitive data. These scams, dubbed whaling, attempt to lure seniorofficials into clicking a link to a website, where malicious software that copies keystrokes is downloaded.

Faculty and staff with access to student records and personnel files should never automatically savepasswords they use to log in to sensitive systems and should consider extra precautions such as hard-driveencryption for downloading sensitive data.

The bottom line, Jelinkova said: “People need to be careful with the information they have. Whetherit’s running current anti-virus software or not sharing user names and passwords, we all have the responsibility to protect ourselves from the possible intrusion that exists out in cyberspace.”

— By Cara Bonnett Managing Editor, News & InformationOffice of Information Technology

Tech talk

News briefs

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Cast your vote early at DukeFaculty, staff and students who reside in Durham have an

opportunity to vote early on campus in the general election forpresident and 27 other ballot issues.

One of the local ballot items is a referendum for a 1 percentprepared food tax, which would help fund aminor-league baseball museum, expand theHayti Heritage Center and finance other

arts and visitor attractions in Durham.The “one stop no excuse” voting willbe conducted Oct. 16 through Nov. 1 by theDurham County Board of Elections in theOld Trinity Room on the first floor of theWest Union Building on West Campus.

People may also register at thepolling site to vote but are encouragedto register to vote by Oct. 10 bycompleting a form online and mailingit to the Board of Elections.

For more information, including the form and operatinghours for the Duke’s voting site, call (919) 560-0700 or visitwww.co.durham.nc.us/elec .

Duke news available on iPhonesYou can have Duke in your pocket. Duke has made its main

website accessible to iPhones, and campus developers expect to extend

the new capability to BlackBerrys and other smartphones soon.“More people than ever are getting their news, information,

entertainment from handheld devices, but the iPhone really changedthe rules of that game,” said Michael J. Schoenfeld, vice president forpublic affairs and government relations.

Duke’s new iPhone-accessible site has at least six channels,including news, Duke Today top stories, a search function andemergency information. Duke’s new Events@Duke calendar is alsosynched to the site.

A companion website m.duke.edu is available for updates on newapplications and to provide feedback for future mobile services. Duke’smobile web is free, although a user’s service plan may impose extracharges if the device is used to access websites.

Free flu shots at Health FairGet a free flu shot and health risk assessment at the annual

LIVE FOR LIFE Health Fair from 9:30 a.m. to 3 p.m. Oct. 29.More than 35 health representatives and free health screenings

will be available in the Searle Center off Research Drive. Check

cholesterol, blood pressure and bone-density, and learn about new programsto help quit smoking. Refreshments andprizes will be available. DukeCard ID isrequired for free services. Learn moreabout the fair at hr.duke.edu/healthfair .

If you can’t make it to the HealthFair, information about free fluvaccinations and health risk assessmentsis available at hr.duke.edu/eohw .

Maintain, don’t gainIs it tough to stay away from holiday goodies? On average,

Americans gain an average of seven pounds during the holidays. Helpis on the way: join “Maintain Don’t Gain,” an eight-week Duke wellnessprogram designed to help participants sustain weight during theholiday season and into the New Year.

The e-mail based service runs Nov. 10 through Jan. 3, 2009.Faculty and staff receive tips on exercise, stress and nutrition.Participants will also be able to access weekly virtual weigh-ins.

Participants are eligible to receive 100 LIVE FOR LIFE dollars topurchase various health and exercise-related items from the LIVE FORLIFE store. To participate, register at hr.duke.edu/maintain or call(919) 684-3136, option 1.

Bibliophiles uniteJoin a book discussion right from your kitchen, living roomor even at Duke by signing up for DukeReads, an online book club

launched last year for the Duke community.The selection for October, Ernest Hemingway’s “In Our Time,”

will be discussed at 7 p.m. Oct. 22 during a live online chat with MelissaMalouf, associate professor of the practice of English and director ofthe Office of Undergraduate Scholars and Fellows. On Nov. 19, JudithRuderman, an adjunct professor of English and vice provost forAcademic and Administrative Services, will chat about “Howards End”by E.M. Forster.

To join the fun, visit dukereads.com . DukeReads selectionscan be ordered through Duke’s Gothic Bookshop by visitinggothicbookshop.duke.edu or calling (919) 684-3986.

Letters to the Editor must include name and contact information. E-mail letters to [email protected] or mail them to Working@Duke Editor,Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926.

Please keep length to no more than 200 words.

Editor’sNote

Every month,we sendWorking@Dukeintothe worldandwonder what reception it

will receive.Will people read it, enjoy it

and learn something new?In August, we conducted a

readership survey with 5,000faculty and staff and heard backfrom nearly 1,000. We receivedreassuring results.

Most readers – 79 percent –say they read Working@Duke eachmonth; 87 percent enjoy it; 81percent find it beneficial; and 90percent say it’s credible.

A reader wrote, “Makes me feelconnected, makes Duke feel like acommunity.”

This feedback taps into a centralreason Working@Duke exists: todrive engagement and connectfaculty and staff with relevant anduseful information from across Duke–information that promotes a greaterunderstanding of the resourcesavailable and issues that affect workand life at Duke.

The survey also included a list ofstories from the August edition, andwe asked readers how much of eacharticle they read. Time Out, thecover story about Duke's vacationbenefit, was the most read. Thearticle noted that more than halfof Duke’s workforce does not useits vacation time.

An employee who completedthe survey said the article inspireddiscussion in her officeabout achievingwork/life balance. Diane Garrison,operations manager for Duke Centerfor Clinical Health Policy Research,wrote, “It actually led to some of usscheduling more time away!”

Thanks for reading,Leanora

Protect YourselfNever respond to personalinformation requeststhrough e-mail. Duke ITwill never request accountinformation or verificationthrough e-mail.

If you’re uncertain abouta link in an e-mail, “hover”

the cursor over it. If thelink text doesn’t match thelink address (which oftenappears in a small shadedbox near the cursor, or inthe bar along the bottomof the e-mail browser),don’t click it.

If you think you’ve beentargeted by phishing,forward the e-mail [email protected] .

Learn more about online security atsecurity.duke.edu/security-threats.html



For Holly Ashley, peace of mind is priceless. That’s why she enrolled in Duke’s Supplemental Life Insurance for

herself and her children.For only $5.72 a month, Ashley is able to ensure thather family will be financially protected in the event of anuntimely death.

“I don’t want my husband and children to be left with a financial burden,” said Ashley, a Duke ClinicalResearch Institute staff specialist, who purchased a$40,000 policy for herself. “It’s comforting to know thatthere will be an extra financial cushion for my family sothey won’t have to struggle.”

Duke offers a special enrollment for supplemental lifeinsurance every three years. From Oct. 27 through Nov.14, Duke faculty and staff may purchase this additionallayer of coverage at a 5 percent reduction in rates. For a42-year-old non-smoker, the current cost is 77 cents amonth for a $10,000 policy; the new rate starting Jan. 1,2009, is 73 cents.

There’s also a bonus: faculty and staff already enrolledand those who purchase a policy may receive a will orupdate a current will for free with a local attorney beginning in January. Fees are fully covered for attorneys within the Hyatt Legal Plans network; if a non-network attorney is used, reimbursement is available up to $150 foran individual, $175 for a spousal couple.

“The will service is a valuable new feature since somany of us do not have wills, and the cost of one can rangefrom $150 to $300 plus per hour,” said Saundra Daniels,Benefits plan manager.

Supplemental life insurance is part of Duke’s flexiblebenefits options, providing extra protection on top of the

$10,000 Duke pays to beneficiaries in case of death.Three years ago, Ashley also purchased the maximum$10,000 policy for each child – Angel, now 19, and Mark Jr., 17. Angel suffersfrom asthma, andMark is in his fourthyear of remission fromleukemia.

“I just thoughtthe policy would begood to have,” Ashley said. “Mark has acutelymphoblasticleukemia, and it cancome back at any point in his life, buthis chances get betterafter he hits the five-year remission mark.”

Coverage forchildren is $1 per month, regardless of the number of children covered. Daniels said 3,674 children are currently covered by Duke’s Supplemental Life Insurance.

“It’s well worth what I pay,” Ashley said. “If I had to getthis insurance on my own, I wouldn’t be able to get suchlow premiums.”

— By Elizabeth MichalkaCommunications Specialist, Human Resources

Adding peace of mindENROLL IN SUPPLEMENTAL LIFE INSURANCE, RECEIVE A FREE WILL

Open enrollment for health, dental, vision and reimbursement accountbenefits is Oct. 4 through Oct. 14.

Here are five tips to keep in mind:

Test Drive Enrollment OnlineOnline enrollment is offered through

Duke@Work, a secure employee self-service website athr.duke.edu/selfservice . Visitthe site to take a guided tour through theprocess. While most faculty and staff enrollonline, you may also enroll by calling (919)684-5600.

More Pocket MoneyFor the third consecutive year, there

are no increases in out-of-pocket costs suchas co-payments and deductibles for health,dental, pharmacy and vision insurance.Duke Basic health care plan, vision careand dental plan B premiums also are notincreasing. (Premiums for Duke Select,Blue Care and Blue Options and dentalplan A have slight rate increases.)

Uncle Sam’s Savings PlanSave money by enrolling in

Duke’s health care or dependent carereimbursement accounts. Contribute,and pre-tax money is deposited into the

accounts, which can save you $30 to $40for every $100 spent on eligible expenses.Did you know the dependent care accountcan be used for elder care and day camps? Youmust re-enroll in these accounts each year.

Listen UpInformation sessions are offered during

open enrollment to review benefit plansand options. For a schedule, visit theDuke Human Resources website athr.duke.edu/benefits/enrollment2009 . If you cannot attend, call the Duke OpenEnrollment Service Center at (919) 684-5600 from 8 a.m. to 8 p.m. Monday through Friday, and 8 a.m. to 5 p.m. onSaturdays, from Oct. 4 through Oct. 14.

Digital Doctor’s Office Various online resources are available

to help manage your health. Through theDuke HealthView website, schedule non-urgent Duke Health appointments, pay bills and view medical records. Visit thesite athealthview.dukehealth.org/ wps/portal . In addition, find a health careprovider, dentists and in-network vision careproviders athr.duke.edu/benefits/health .

— By Elizabeth Michalka

Communications Specialist, Human Resources

3For more information about supplemental life insurance,including rates, visit hr.duke.edu/benefits/life/supplemental.html

‘Must-knows’ for healthplan open enrollment

Holly Ashley enrolled in Duke’ssupplemental life insurance toprotect her family from financialburden. Pictured are Ashley andher husband, Mark, with theirChihuahua, Teddy, and children,Angel and Mark Jr.

Jumping for JoyThe grand prize winner in the Duke faculty and staff

photo contest is Joni Harris, financial management analystin the Capital Budget Office. Harris’ photo (above) wasselected among 280 entries this year. Her photo showsher nieces during a family vacation at Virginia Beach, Va.From left are Zari Wilson, Alex Miller, Sydney Stephensand Samiiah Wilson.

“With a family history of high blood pressure anddiabetes, I have decided to no longer take my health forgranted,” Harris said in her entry. “I exercise routinelyand have lost 10 pounds. I want to do all I can to live along, healthy life.”

Harris received a weekend stay for two at TheSanderling Resort & Spa on the Outer Banks of NorthCarolina. The contest focused on the importance of healthand was sponsored by Duke Human Resources. ChrisHildreth, director of Duke University Photography, selectedthe winners, whose photos will be featured in openenrollment materials.

For photo contest winners, visit hr.duke.edu/photos .



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Check out Duke department of music events at music.duke.edu and attend free concerts

By day, Ed Ibarguen oversees the Duke University Golf Club, one of the nation’s top-ranked golf courses. By night, he’s a local rock star,

legendary for fiery riffs on his Gibson Les Paul as lead guitarist for the South WingBand, a group he formed with friends in 1970.“I’m blessed to have a very rewarding career that I love and a stimulating musical hobby,

as well,” said Ibarguen, a PGA Master Professional named one of America’s Top 100 golf instructors by Golf magazine.

During a recent concert at the Washington Duke Inn & Golf Club, Ibarguen sizzledthrough the Grateful Dead’s “Truckin”as fans cheered and danced. Duke faculty and staff hit the dance floor during the performance, which raised $1,000 for Duke Children’sHospital & Health Center.

“This is a wonderful way to hear some great music, get exercise and help a goodcause,” said Sally Wardell, a fan and assistant director of information technology servicesfor Duke Libraries. “Ed is an amazing guitarist, and they’re a great band.”

Many musicians like Ibarguen, who started with the trumpet at age 10 and switchedto guitar two years later, possess the skills to make it big in the industry. But they opt to work in higher education for the intellectual vibe, and Duke’s family-friendly benefits.

Duke fans are likely familiar with noted performers, such as John Brown, anassistant professor in the Music Department and director of the Duke Jazz Program.But Duke also boasts a treasure trove of faculty and staff who moonlight in a variety of genres, ranging from southern rock and bluegrass to disco and gothic punk.

Along with quenching a creative thirst, music serves as a universal language tobuild rapport with students, establish strong networks with colleagues and bring theDuke community together.

“The energy and enjoyment I get from playing music carry over to my daily roleat Duke,” Ibarguen said.

Victoria “Tori” Lodewick sang French lyrics wistfully into amicrophone as the accompanying guitar, bass and drums

crested into the chorus.“Si seulement je pouvais nager/Si seulement je pouvais

respirer/Si seulement je pouvais voir/je saurais qu’il est possible decroire,” sang Lodewick, adjunct French professor and director of Duke’s University Scholars Program.

In English: “If only I could swim/If only I could breathe/If only I could see/I would know that it is possible to believe.”

Her sultry performance came during a practice with

Véronique Diabolique, a band comprised of four Duke alumni,including Lodewick, who earned her doctorate in French fromDuke.

The band began four years ago for a one-time show tocelebrate Halloween. The group now plays a dozen gigs a yearat clubs such as Durham’s Broad Street Café. They sing inFrench, claim to be orphans from France and dress in leatherand latex. The music is an amalgamation of punk, gothic andalternative, drawing from new wave.

Lodewick’s stage ego is a stark contrast to her daytimepersona. At shows, she wears a Debbie Harry style blonde wig,

shockingly colored eye shadow, heavy eyeliner, a studded collar, mini skirt and fishnet stockings. At work, it’s aknee-length skirt, short or long-sleeved top and no makeup.

Song lyrics are inspired by poetry, the ideas of French deconstructionist Jacques Derrida, as well as tragic talesof love and loss. The combined effect creates what Rik MacLean, a music critic with online magazine ReGen, called“entertaining and literate punk pop.”

“I had never sang, not even in the shower, so when we were forming the band, one of the guys suggested thatI sing in French to help me hide my stage-fright and inexperience,” Lodewick said.

The band has released two EP-length CDs and is expecting to release another in time for a performance at theCampus Concert Series in the Bryan Center on Oct. 17.

“Students think it’s hilarious that I’m in a French goth band,” Lodewick said. “But seeing me perform alsounderscores the importance of embracing the unconventional and simply being oneself, in whatever guise that may be.”

Ed Ibarguen, DukeUniversity Golf ClubGeneral Manager, is leadguitarist for the SouthWing Band.

Duke by day,

Victoria “Tori” Lodewick, farright in the band photo, is asinger for Véronique Diabolique,a band comprised of Dukealumni. She is also director ofthe University Scholars Program.



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at Duke’s Mary Lou Williams Center in October and November; learn more atmlw.studentaffairs.duke.edu

As diners enjoyed pancakes over brunch at Nosh Cafe in Durham, Anastasia Maddox rhythmically stroked a ribbed metal washboard while playing

a kazoo. She glimpsed at her husband as he slapped the strings of an upright bass.“This one is going out to the great dancers we have today,” said Maddox, a program

coordinator for Community Affairs at Duke.On a makeshift dance floor, a mom and her toddler twisted to the beat.Maddox and her husband, Hugh Crumley, an instructional technology specialist

with Duke’s Center for Instructional Technology (CIT), are part of Skeedaddle, a four-member acoustic string band that plays ‘20s and ‘30s traditional swing, Hawaiian, early jazz and Americana music. They play almost every weekend at area clubs and festivalsand have appeared at the Duke Farmers Market.

It’s not uncommon to find faculty and staff groupies in the audience.“Skeedaddle’s infectious enthusiasm and toe-tapping swing definitely put some

bounce into my otherwise lazy Sunday morning,” said Lenore Ramm, a CITapplications specialist who attended the Nosh gig in Durham.

Crumley said connections with co-workers and the community are unexpectedbenefits of the band. Band member Steven Fishman, for example, has been part of the Health Arts Network at Duke and plays for patients and families.

“It helped us make friends since we moved here from Virginia, but we’ve alsoplayed for a lot of Duke events, which has allowed us get to know more people oncampus,” said Crumley, who teaches courses in technology and education.

The band’s MySpace page includes what influences the music:“Tampa Red, Cats and the Fiddle, Cab Calloway, the Memphis Jug Band,

the Hoosier Hotshots, Willie Dixon, Sol Hoopii, Sam Ku West, Tau Moe, loadsof other old scratched up 78s and hundreds of hours of playing Appalachian OldTime fiddle tunes with our friends & families.”

Maddox, whose Duke role includes training Duke students as tutors inDurham public schools, enjoys the band because it’s about having fun. “It’samazing how good music can bring together people from all walks of life.”

On a recent Friday afternoon, Robin Carter was grooving to Tina Turner’s“The Best” on her wireless headset when her desk phone lit up. Without

missing a beat, Carter quickly clicked over and answered the call.“Duke Temporary Services, how can I help you?” asked Carter, staff assistant

with Duke Temporary Services, a unit within Duke Human Resources.Carter is lead vocalist for The Troupers Dance Band, a six-member group that

performs R&B, funk and jazz at weddings, festivals and other events along the

East Coast.“Listening to the songs helps fine-tune my performance,” said Carter, knownfor her renditions of Tina Turner and Chaka Khan. “I’ve even got the wigs to go with the songs.”

The band includes Duke employee William “Bill” Butler, business managerat the Center for Documentary Studies. He’s the keyboard player and bandmanager. And Alfred Burton, a contract mail clerk for Duke Clinical ResearchInstitute. He plays drums.

A New York native, Carter began playing piano at age 13. Three yearslater, she was accepted into the prestigious Julliard School after graduatingfrom the Metropolitan School for the Arts in Syracuse, where she studiedunder the vocal coach for Diana Ross.

Carter later toured the U.S. and Europe with the Ira Wiggins Group,headed by Ira Wiggins, director of jazz studies at North Carolina CentralUniversity.

“Robin is one of the best vocalists in the area,” Wiggins said. “Her voice captures the fluidity of Ella Fitzgerald with the depth of emotion evokedby Sarah Vaughn and Carmen McRae.”

While performing with Wiggins in 1997, Carter sang for President BillClinton, who joined them on stage with his saxophone. “He was jamming with us,” Carter said. “I had to pinch myself.”

Despite the excitement of the music industry, Carter enjoys working atDuke because it provides stability and valuable benefits. “I’m always hyped upabout going to the gigs on the weekend,” she said, “but I’m always very gladto be back at Duke on Monday.”

— By Missy Baxter Senior Writer, Office of Communication Services

Duke employees Anastasia Maddox,left, and Hugh Crumley, who isstanding behind her in the bandphoto, are members of Skeedaddle, anacoustic string band that performs inthe Southeast.

rocker at night

Robin Carter, center, astaff assistant with Duke Temporary Services, islead vocalist for The Troupers Dance Band, whichincludes Alfred Burton, left, a DCRI mail clerk, andWilliam “Bill” Butler, right, business manager at Duke’sCenter for Documentary Studies.



PERQSFresh out of college, Meggan Hennebry was looking forward to moving into

her very own townhouse. The only catch was her carpet needed a goodcleaning – and that’s when her mother stepped in.

Beth Hennebry, a staff specialist in Duke’s Occupational & Environmental SafetyOffice, had her daughter’s carpets cleaned as a gift with the Duke faculty andstaff PERQS discount through RDC Home Services.

“I was just looking for good service at a great price,” Hennebry said. “But RDCdid such a good job on my daughter’s carpet that now I’m having mine done.”

Kathleen Conn, a registered nurse and instructor at Duke, got the gutters on herhouse cleaned by RDC. “They were great,” she said. “They gave me the discount,were there on time and did what they said they would do.”

RDC provides a 15 percent discount on a variety of services, including gutterand carpet, painting, window washing, hardwood installation, water damagerestoration and mold remediation, to name a few. Faculty and staff who purchasethree or more services receive a 20 percent discount.

Andre Sorrell, who founded RDC Services in 2001, said his company prides itselfon providing quality service.

“I’m really thankful for the PERQS program,” he said. “We appreciate ourawesome Duke clients and that’s why we offer the discount.”

— By Jill JenkinsSenior Communication Strategist, Human Resources

On the spot cleaning

EMPLOYEE DISCOUNTS

Employees interested in receiving periodic e-mail notices of discounts mayenroll in the Duke PERQS list serv. Go tohr.duke.edu/discounts .

Department: University Archives

Years at Duke: Officially formed 36 years ago; records collected since 1892.

Who they are: The Archives identifies and preserves official university records that have enduring value for the Duke

community. The holdings date from 1838 to present and consist of 14,000 linear feet of administrative, legal, fiscal andhistorical papers and records, as well as sound and video recordings, film and photographs generated in the university’sday-to-day activities.

What they’re known for: Every month, the Archives fields at least 150 e-mailinquiries. In addition, Duke students, faculty and staff, authors and internationalresearchers visit the offices in Perkins Library to seek information and examinerecords. “We’re one of the offices that help to tell Duke’s story,” said TomHarkins, associate university archivist.

What they can do for you: Provide documents and collections for examinationin designated Perkins Library space. They’ve got it all and more: postersadvertising a campus concert with the Grateful Dead in 1982; the audiorecording of Rev. Dr. Martin Luther King’s speech on campus in 1964; a tablethat President Theodore Roosevelt used when he spoke in Durham in 1905.

Number of employees: Five.

Hidden department fact: In fiscal year 2007-08, the Archives gathered just over 400 linear feet of records – nearly twice the height of Duke Chapel.“About 100 feet of it was sports information and records from Athletics,” saidTim Pyatt, university archivist. “We get all the programs for sports, mediaguides and player statistics.”

Significant achievement: Setting up Duke Yearlook, an online Flickr site toprovide more than 600 archival photographs from the 1920s to present for avirtual yearbook of campus scenes from different eras. Included in the photo-

stream are postcards from 1905 and dining images, including a 1945 snapshot of the Duke Coffee Shop menu advertising a10 cent hot dog. For more, visit flickr.com/photos/dukeyearlook .

Big goal: Master’s projects and dissertations by Duke students are held by the Archives in paper form. The Archives,which receives about 300 dissertations a year, is now working with the Graduate School to have all dissertations submittedelectronically to save paper. “This would make it a lot easier for the public to have access to them, too,” said Pyatt, theUniversity Archivist. “And students get their work out there immediately.”

How they make a difference: The Archives provides the historical and business history of university decisions. Therepository includes, among other holdings, former Duke President Nannerl O. Keohane’s last website; every strategic plan

since 1958; the correspondence of Duke presidents and Board of Trustee minutes. Archivists can also answer all sorts of Duketrivia such as: when was the first doctorate in chemistry awarded to a woman? 1929.

— Interview by Leanora Minai, Working@Duke Editor 6Learn more about the University Archives at library.duke.edu/uarchives .ideas for Duke department spotlights? Send e-mail to [email protected] .

University ArchivesPreserving, telling Duke’s story

RDC Services, Inc.4809 Hargrove Rd.,Suite 103Raleigh(919) 790-5880

Beth Hennebry, staff specialist inDuke’s Occupational & EnvironmentalSafety Office, used RDC Home Servicesto clean her carpets. Hennebry saved15 percent through PERQS, Duke’sdiscount program.

President Theodore Rooseveltspoke in Durham in 1905 andpraised Trinity College’s stand foracademic freedom. The UniversityArchives preserved a table used onthe stage during the speech.



Y O U R S O U R C E F O R G R E E N N E W S A T D U K E

Sustainable uke

7

For more information, visit parking.duke.edu/buspass or call (919) 684-7275.

Ride

A BusWant ABus Pass?Duke staff, faculty andstudents can purchasediscount passes through

Duke by visiting Parking andTransportation Services inthe Facilities Center on CoalPile Drive. Passes must bepurchased in person. Onlineregistration is not available,and passes may not bepurchased through thetransit lines.

As the city bus rolled towardErwin Square at 8:45 a.m.,Monique Brown pulled the signal

cord for her stop.“See you tomorrow,” Brown,

a staff assistant in Duke’s Office of Research Support, told the driveras she hopped off a Durham AreaTransit Authority (DATA) bus.

Brown and other Duke faculty,staff and students who ride or wantto ride city and regional buses cansave up to 60 percent by purchasingdiscount bus passes through Dukefor transportation on DATA, TriangleTransit Regional and Triangle TransitExpress buses. Passengers with aregional pass can also board a Capital Area Transit bus for connections toDATA and Triangle Transit lines.

The program, organized by DukeParking and Transportation Services,offers several types of day and trippasses. Some have restrictions, soDuke community members shouldreview routes and schedules to selecta pass that best meets their needs.Those who join the program andenroll through payroll deduction andautomatic bus pass renewal willreceive additional pre-tax savings onsome passes. This additional savingsonly applies to participants whopurchase 30-day bus passes. Thediscount bus pass for 20 one-way trips can be purchased with only cash,check or credit card, and the pre-taxsavings will not apply.

Brown, who rides a DATA busabout 45 minutes each way from herhome in Durham, plans use to payroll

deduction to purchase a 30-day unlimited DATA pass for $12; thepass regularly sells for $36.

“This keeps more money in my pocket,” she said. “I started taking thebus to work about a year ago whenmy car broke down, but I continuedriding after my car was fixed becausethe bus is easier, less expensive andyou don’t have to worry aboutfighting traffic.”

The savings may be even morefor bus commuters from other areas.For example, Duke employees whouse payroll deduction canget a 30-day TriangleTransit Express pass forunlimited rides on TriangleTransit Express, TriangleTransit Regional, Capital Area Transit and Durham Area Transit Authority for$32, compared to $80.

That’s good news forcurrent Triangle Transitriders, such as Lorrie Alexander, a senior HR representative in Staff andLabor Relations. Hecommutes from NorthwestRaleigh to his office inTrent Hall. The round-tripride takes nearly two hours.

“It’s fantastic that Dukeis offering these discountpasses because it will save alot of people, including me,a ton of money,” he said.“With the price of fuel,riding the bus is definitely the way to go, especially with these discount passes.”

A discount bus passoffers other benefits, too.

“Duke is committed toreducing its environmental footprint,but one of the toughest challenges is

getting people to change behaviorlike choosing how to get to and fromcampus,” said Tavey McDaniel-Capps,Duke’s sustainability coordinator.“We hope incentives like discount buspasses will encourage individuals totry alternative transportation.”

— By Missy Baxter Senior Writer

Office of Communication Services

DATA 20-trip $16 $8 Not available

Valid for 20 one-way trips on Durham Area Transit Authority buses.Not valid on Triangle Transit or Capital Area Transit routes.

____________________

DATA 30-day $36 $18 $12

Valid for 30 days after first use for unlimited rides on Durham Area Transit Authority buses.Not valid on any Triangle Transit or Capital Area Transit buses.

____________________Triangle TransitRegional 20-trip $32 $16 Not available

Valid for 20 one-way trips on Triangle Transit, Capital Area Transit and Durham Area Transit Authority buses.Not valid on Triangle Transit Express buses.

____________________

Triangle TransitRegional 30-day $64 $32 $24

Valid for 30 days after first use for unlimited rides on Triangle Transit, Capital Area Transit and Durham Area Transit AuthNot valid for Triangle Transit Express.

____________________

Triangle TransitExpress 30-day $80 $40 $32

Valid for 30 days after first use for unlimited rides on Triangle Transit, Triangle Transit Express, Capital Area Transit and DArea Transit Authority buses.

B U S PA S S D I S C O U N T S

Regular RateWithout

Duke discount

Occasional User RateDuke staff/faculty/student

price (cash, check or credit cardpayment only; bursar and

payroll deduction not accepted)

Frequent User RateDuke staff/faculty/student price

(payroll deduction or bursar accountand automatic bus pass renewal)

Save 60 percent on local, regional bus passes

Monique Brown, a staff assistant in Duke’s Office of Research Support, watches for her stop at Erwin Square during a recent ride on a Durham city bus. Staff,faculty and students can now purchase discount city and regional bus passes at a savings of up to 60 percent through Duke Parking and Transportation Services.



I’ll make sure to keep scheduled health and dentalappointments to make sure they’re up to date. You can

only ensure a healthy lifestyle if you’re checked regularly.”Trina Hall Executive Assistant to Vice President and Chief Information Officer Tracy Futhey 2 years at Duke

“

“What changes will you make to your lifestyle or healthinsurance plan to improve your health this year?”

For my health insurance plan I’m going to convert my lifeinsurance from term to permanent, so I’ll own my life

insurance policy. I’m also going to stick to my workout scheduleand go to Wilson more often. I’m going to do more cardio, moretennis and racquetball. And I’m getting married to improve my lifestyle.” Malcom Riley Assistant Director, Fuqua’s Career Management Center 2 years at Duke

I quit smoking about two years ago, and went from 219 pounds to 248 pounds. I waslucky enough to find after 40 years of smoking that I had no blockages in my heart, and

I had a 98 percent oxygen level while resting. I’ve started swimming 32 lengths Monday, Wednesday and Friday, and I’m lifting Tuesday and Thursday. I’ve lost 16 pounds in six weeks.” Jim Slaughter Manager, Special Event Services 36 years at Duke

dialogue @DukeHOW TO REACH US

Editor: Leanora Minai

(919) [email protected]

Assistant Vice President :Paul S. Grantham

(919) 681-4534

[email protected]

Graphic Design & Layout:Paul Figuerado

Photography: Bryan Roth, Officeof Communication Services;Duke University Photography;and Stewart Waller.

Support Staff : Mary Carey

Working@Duke is published monthlyby Duke’s Office of Communication

Services. We invite yourfeedback and suggestions for

future story topics.

Please write us [email protected] orWorking@Duke , Box 90496,705 Broad St., Durham, NC 27708

Call us at (919) 684-4345.Send faxes to (919) 681-7926.

“

WORKING @DUKE

D U K E T O D AY For daily news and information, visit

— By StewartWaller Working@Duke Correspondent

“

Haveideasforstories?

[email protected]

or Call681-4533

Acampus shooting. A tornado sighting. A hazardouschemical spill.

In the past year, as Duke enhanced its emergency

notification system for incidents like these, it developed anemergency management plan that provides the framework,processes and communications required to respond andrecover from any emergency situation.

As the university’s emergency coordinator, RichardRiddell was appointed by President Richard Brodhead tooversee the plan and triage incidents. Riddell works closely with designated emergency management and leadershipteams comprised of senior administrators, campus policeand other representatives.

“We’ve come a long way in a year,” Riddell said. “Whenit all comes down to it, it’s about judgment. It’s aboutgetting the right people together as soon as possible andmaking good decisions. We’re much better organized today

to deal with situations that arise.”

How will emergencies be managed at Duke? We have the emergency management plan to help us

assess and respond to emergency situations. It establishesa tiered response structure with teams of leaders to handlesituations based on severity. I’m responsible for gradingincidents classified in three levels: a level one is limited inscope and managed by a school or unit. This can be asmall fire or power outage. A level two is moderate tosevere – perhaps a death or civil unrest – that requirescollaboration across the university; level three is acatastrophic incident such as a direct hit from a tornadoor violent campus crime. Let’s hope we never need to

mobilize for any emergency. Butif we do, we have the teams in placeto manage incident command,

operations, logistics, planning/intelligence and financial concernsacross the university.

What plans are underway to workwith departments in developingtheir action plans in the eventof a crisis?

We already have department operation plans from mostof the schools, and even some other units like Athletics andthe Marine Lab. Our next priority is to move out to work with schools and other units on their plans. A key component of any plan is good communications so that when something happens, each area can pull together the

right people to manage the situation and communicate with everyone in their unit.

What’s ahead this academic year for emergencymanagement planning?

In December, we plan to conduct our second tabletop exercise to test our emergency management plan andresponse to a level three incident. We’ll also hire a managerof emergency preparedness in the Occupational andEnvironmental Safety Office. This person will help with theeducation, training and other activities related to campus- wide emergency management.

— Interview by Leanora Minai, Working@Duke Editor

Emergency LevelsLevel 1 —limited in scope, e.g.,small fire with limiteddamage

Level 2 —moderate to severe,requires cross-unitcollaboration, e.g., injuryor death

Level 3 —major emergency, severeservice disruption, e.g.,direct tornado hit, campusviolence

Q&A with Vice President and University SecretarRichard Riddell, Duke’s emergency coordinator

Richard Riddell

working@duke - october, 2008

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