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TRANSCRIPT
Your Freedom and Human Capital Management
Rick Maher - CEO of Effective HR
Agenda
Your Freedom and Personal Vision
Forces working against you and your freedom
Who will give you your freedom back
Human Capital Management (HCM)
Organizational Development
Human Resources
Recommendations- A Road Map
What is going to give you your freedom back
Freedom and Your Personal Vision
Remember the excitement in the beginning
Remember the things you were going to do
Think about the things you deal with every day
What is in the way of your personal vision?
Forces Working Against Your Freedom
Accountant Lawyer Mentor Spouse Significant Other Friends Insurance Agent Payroll Company Bookkeeper IT Company Marketing Firm Web Team Coach Employees CRM Partner QuickBooks Banker
Every time they tell you to do something, it is just one more thing on your plate
Who Can Give You Your Freedom Back?
Your people
Are they are the ones that shackle you and cause issues? OR
Are they are the ones that proactively solve the problems?
Think about your best employee- How do they make your life better? What if you could take all of your “B-” employees and make them your
“A+” employees? What would this do to your profit, business growth and freedom?
Human Capital Management = Freedom
Human Capital Management (HCM) is a “big umbrella” concept which includes all people, processes and systems related to employees.
Human Capital is the knowledge, skills and abilities of your people that add value to an organization.
HCM= Organizational Development + Human Resources
Organizational Development
Organizational Development (O.D.) Improves the effectiveness of the organization within the
values and culture of the organization
Maximizes the potential of human beings and their
contributions to the organization
Aligns strategy, structure, business processes, and
behavior into an effective corporate culture
Models and fosters the organization’s values into the
workplace
Organizational Development Tips
Keys to Organizational Development (O.D.) Long Term Effort- Never ending, continuous change
Supportive Management- Must initiate the improvement
Vision Process- EE and ER- Create a shared picture
Empowerment Process- Allow people to succeed and fail
Learning Process- Examine how to facilitate team and individual growth
Facilitator Process- Leaders benefit from the outside
Human Resources
Human Resources (H.R.) Manage employee attraction, retention, development, and
performance management
Develop and manage programs for employee relations, staff well-being, workforce planning, and workload management
Ensure equity and diversity
Reduce labor costs
Avoid litigation
Ensure governmental compliance
Enforce corporate policies
Human Resource Tips
Keys to Human Resources (H.R.) Compliance- It seems as though every day there are new laws and rules
• Do an HR Risk Assessment- It should focus on Critical Issues, Strategic Issues and Major issues
Employees- Hiring, On-Boarding, Termination, Daily Headaches
• Having effective systems to efficiently and consistently interact with any employees items
Policy and Procedure- All the things that protect the business and set rules
• Handbooks, Job Descriptions, Leadership Training, Harassment Training, Performance Management etc.
Recommendations- A Road Map
Have an HCM Assessment Completed- Outside
Identify Critical Issues- Those that can cause fines, fees and lawsuits
Handbooks, Job Descriptions, Pay Practices, I9’s Wage and Hour, Discrimination
Identify Major Issues- Those OD issues that will make your team run better and your business grow smoothly
Leadership Training, Performance Management, Talent Acquisition etc.
Identify Employee Commitment- Employee’s view is always different than yours
Understanding of employee morale, satisfaction and engagement
Can you see the “forest through the trees”?
What Will Give You Freedom? The Results of the HCM Assessment
A HCM Leader- A “Director of Human Capital”
Someone to just do it for you
In-Source or Out-Source: Multiple ways
If your people are your greatest asset and that differentiates your business… then who is in charge?