09.10 ciaran o boyle - ireland's health services - … will love again the stranger who was...
TRANSCRIPT
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Future Oriented Leadership
Professor Ciaran O’BoyleBSc, PhD, DipTheol, DipOL(Oxon.), RegPsycholAFPsSI, AFBPS
Professor of Psychology, RCSI
Director RCSI Institute of Leadership
www.rcsileadership.org
Leadership““““Sometimes I wonder whether the world is
being run by smart people who are
putting us on or by imbeciles who really
mean it.””””Mark Twain
• Established 2005
• 475 (2016) health professionals
registered on MSc programmes
• 1600 (2016) professionals
undertaking executive development
training.
• Research in leadership, education,
and patient safety
• Leaders in field in Ireland, Bahrain,
UAE, Qatar and Jordan.
RCSI Institute of Leadership
www.rcsileadership.org
IOL Mission
Enhancing Leadership:
Making a Difference.
Future Nurse Leaders 2015/16
Future Nurse Leaders 2015/16
Leadership is… So, what have we learned
about leadership? 11 The world is changingThe world is changing
44 Quo Vadis? Future Focused Leadership
22 Your leadership paradigm?Your leadership paradigm?
33 Flexing your leadership style
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A bleak present; a bleak future?
“These times are riven with anxiety and uncertainty. In the
hearts of people some natural ease has been broken. Our trust
in the future has lost its innocence. We know that anything can
happen. The traditional structures of shelter are shaking, their
foundations revealed to be no longer stone but sand” - John
O’Donohue“I think there are good reasons for suggesting that the modern
age has ended. Today, many things indicate that we are going
through a transitional period when it seems that something is on
the way out and something else is painfully being born. It is as if
something were crumbling, decaying and exhausting itself, while
something else, still indistinct, were rising from the rubble.”11 The world is changingThe world is changing
44 Quo Vadis? Future Focused Leadership
22 Your leadership paradigm?
33 Flexing your leadership style
The problem of language
Differing paradigms Leadership’s prevailing paradigm
Thinking anew“We cannot solve our problems with the same thinking we used when we created them”- Albert Einstein
Leaders: Born or Made?
Some are born
great, some achieve greatness,
and some have greatness thrust
upon them.
Shakespeare
Twelfth Night, Malvolio , Act II, Scene V
What type of leadership?
2011
The commission believes that the NHS needs to move beyond the outdated
model of heroic leadership to recognise the value of leadership that is shared,
distributed and adaptive. In the new model, leaders must focus on systems of
care and not just institutions and on engaging staff in delivering results.
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11 The world is changingThe world is changing
44 Quo Vadis? Future Focused Leadership
22 Your leadership paradigm?Your leadership paradigm?
33 Flexing your leadership style
The 7 demands of leadership (Gallup)
1. Visioning
2. Maximising values
3. Mentoring
4. Knowing self
5. Building a wide
constituency
6. Making sense of
experience
7. Raising the bar
The 7 demands of leadership (Gallup)
1. Visioning
2. Maximising values
3. Mentoring
4. Knowing self
5. Building a wide
constituency
6. Making sense of
experience
7. Raising the bar
Darkness visibleDarkness visible?
Teaching
under a tree
in Africa!
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Values and action
Organisation’s expressed
values
Organisation’s lived
values
Person’s
expressedvalues
Person’s
livedvalues
“The success of an
intervention depends on
the interior condition of the intervenor.”
William O’Brien,
former CEO of the Hanover Insurance Company
August Landmesser says NO
Hamburg 1936
The 7 demands of leadership (Gallup)
1. Visioning
2. Maximising values
3. Mentoring
4. Knowing self
5. Building a wide
constituency
6. Making sense of
experience
7. Raising the bar
Developing self-insight The challenge of self awareness
“For if we think of this
existence of the individual
as a larger or smaller room,
it becomes clear that most
people get to know only
one corner of their room, a
window seat, a strip of
floor which they pace up
and down”
Rainer Maria Rilke. Letters to a Young Poet.
In praise of the incomplete leader
“No man, for any considerable period, can wear one face to himself and another to the multitude, without finally getting bewildered as to which may be the true.”
- Nathaniel Hawthorne
“Don't you know that a midnight hour comes when everyone has to take off his mask? Do you think life always lets itself be trifled with? Do you think you can sneak off a little before midnight to escape this?”
- Soren Kierkegaard
Unconscious bias
John Fetterman, Mayor of Braddock,
Pittsburg; Zip Code tattoo
Masters in Public Policy from Harvard
Served in PeaceCorps
Internationally recognised for pioneering
economic community development
Ted Bundy: Rapist and
killer of 30 women
1974-78
Stress reduction
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Practising Stress Reduction
Stress arises when there is a mismatch
between perceived demands and
perceived coping ability.
Three Colours Blue: Krzysztof Kieslowski (1999)
Developing resilience
www.authentichappiness.com
“The flexibility in response to
changing situational demands and
the ability to bounce back from
negative emotional experiences”.
1. Reframing
2. Experience of positive
emotions
3. Physical activity
4. Trusted social support
5. Use of personal strengths
6. Optimism
11 The world is changingThe world is changing
44 Quo Vadis? Future Focused Leadership
22 Your leadership paradigm?Your leadership paradigm?
33 Flexing your leadership styleFlexing your leadership style
»More than the past
I am interested in the future,
since that's where I intend to spend
the rest of my life «
Albert Einstein
Healthcare organisations – going somewhere?
"Would you tell me, please,
which way I ought to go
from here?" "That depends a
good deal on where you
want to get to," said the Cat.
"I don't much care where--"
said Alice.
"Then it doesn't matter which way you go,"
said the Cat. "--so long as I get
SOMEWHERE," Alice added as an
explanation. "Oh, you're sure to do that," said
the Cat, "if you only walk long enough."
The Time Paradox
Time Perspectives
• Future focused
• Present hedonistic
• Present fatalistic
• Past positive
• Past negative
Zimbardo, PG & Boyd J. (2008) The
Time Paradox. New York, Free Press
“Leadership is showing the way and helping or
inducing others to pursue it. This entails
envisioning a desireable future, promoting a
clear purpose or mission, supportive values
and intelligent strategies, and empowering
and engaging those concerned“
Roger Gill, 2011
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PwC
Leadership 2030.
Leadership 2030; Hay Group 2011.
“Leaders of the future will need to be
adept conceptual and strategic
thinkers, have deep integrity and
intellectual openness, find new ways
to create loyalty, lead increasingly
diverse and independent teams over
which they may not always have
direct authority, and relinquish their
own power in favour of collaborative
approaches inside and outside the
organization”
Leadership 2030: The Six Megatrends You Need to Understand to Lead Your Company into
the Future. – Hay Group. February 6, 2014
Learning from the future
• Regardless of the culture or sector we come from,
we all share one characteristic: we participate in
large systems in which we collectively create
results that nobody wants.
• We consume the equivalent of 1.5 planets to meet
our current needs; 2.5 billion people live in
poverty; 3 times as many people die by suicide as
through wars and murder.
• Our major error is that we try to learn exclusively
from the past rather from the future as it emerges
- Otto Scharmer, MIT.
We all live in complex interconnected systems
A different type of leadership
“Are the basic
fundamentals for sound
leadership the same and
we are just responding
to a different world, or
are the fundamentals
shifting?”
Peter Senge (2006). Systems Citizenship: The Leadership Mandate for this
Millennium. The SOL Journal, 7(3).
A different type of leadership
• Systems intelligence, building
– Seeing patterns of interdependency
– Seeing into the future: seeing how a system is functioning and where it is headed.
• Partnership across boundaries
– Developing real connections across boundaries
– Building trust and respect
– Recognising that strength comes from the differences
– Listening to the periphery
• Openness of mind, heart, and will
– Usefulness vs absolute accuracy
– Open hearts – we are all part of the problem
– Open will – small “I” and big “I”
Peter Senge. Systems Citizenship: The Leadership Mandate for this Millennium.
The SOL Journal, 7(3).
Systems leadership in healthcare
1. Go out of your way to make new connections.
2. Adopt an open, enquiring mindset, refusing to be constrained by current horizons.
3. Embrace uncertainty and be positive about change – adopt an entrepreneurial attitude.
4. Draw on as many different perspectives as possible; diversity is non optional.
5. Ensure leadership and decision-making are distributed throughout all levels and functions.
6. Establish a compelling vision which is shared by all partners in the whole system.
7. Promote the importance of values – invest as much energy into relationships and behaviours as into delivering tasks.
Welbourn et l. (2012) Leadership of Whole Systems. The King’s Fund
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““Each person is the sole inhabitant of their own inner Each person is the sole inhabitant of their own inner
world…each of us is responsible for world…each of us is responsible for how how we see and we see and what what
we see….the heart of vision is shaped by the state of the we see….the heart of vision is shaped by the state of the
soul. When the soul is alive to beauty, we begin to see life soul. When the soul is alive to beauty, we begin to see life
in a fresh and vital way. The old habits of seeing are broken. in a fresh and vital way. The old habits of seeing are broken.
The dead dust falls from the windows…..the elements of The dead dust falls from the windows…..the elements of
one’s life reveal new urgency and possibility”one’s life reveal new urgency and possibility”John John O‘DonohueO‘Donohue.. DivineDivine Beauty: The Invisible Beauty: The Invisible EmbraceEmbrace
The time will come
when, with elation you will greet yourself arriving at your own door, in your own mirror and each will smile at the other's welcome,
and say, sit here. Eat. You will love again the stranger who was your
self. Give wine. Give bread. Give back your heart to itself, to the stranger who has loved you
all your life, whom you ignored for another, who knows you by heart. Take down the love letters from the bookshelf,
the photographs, the desperate notes, peel your own image from the mirror. Sit. Feast on your life.
Derek Walcott
Love After Love