Introduction to Human

Resource Management

1-1

1

Learning Objectives

1. Explain what human resource

management is and how it relates to

the management process.

2. Illustrate the human resources

responsibilities of line and staff (HR)

managers.

1-2

Learning Objectives

3. Briefly discuss and illustrate each of

the important trends influencing

human resource management.

4. List and briefly describe important

traits of today’s human resource

managers.

1-3

Explaining what human

resource (HR) management

is and how it relates to the

management process.

1-4

What is human resource (HR)

management and why

is it important?

1-5

The Management Process

• Planning

• Organizing

• Staffing

• Leading

• Controlling

1-6

Human Resource

Management• Part of total management process

• Focus on staffing processes. Key Elements:o Job analysis

o Planning labor needs

o Recruiting

o Orienting and training new employees

o Compensation

o Incentives and benefits

o Performance appraisal

o Communicating

o Training and development

o Employee commitment

o Compliance with laws, safety, and handling grievances and labor

relations.

1-7

Human Resource (HR)

Responsibilities of Line

and Staff Managers

1-8

Line and Staff Managers

• Line authority gives you the right to issue orders

• Staff authority gives you the right to advise others in the organization

1-9

Human Resource Duties

• Job placement

• Orientation & Training

• Performance

• Cooperation

• Labor costs

• Development

1-10

Line Managers

Human Resource Duties

Staff Managers

1-11

• Line function inside of

HR department

• Coordination

• Assist and advise

Sample HR organizational chart for a small

company

Important Trends in Human

Resource Management

1-13

Trends in Human Resource

Management

• Globalization

• Competition

• Deregulation

• Increased indebtedness

• Technological innovation

• More high-tech & service jobs

1-14

Trends in Human Resource

Management

• More knowledge work

• Aging workforce

• Economic downturn

• Deregulation slowdown

• Slower economic growth

1-15

Globalization

• Firms extend sales, ownership and

manufacturing to other countries

• Sales expansion

• Lower labor costs

• Forming partnerships

• Offshoring

1-16

Indebtedness and

Deregulation

• Stock brokering by banks

• Lending practices

• No money down

• Spending > Income

• Balance of payments

1-17

Technological Trends

• Smart phones

• Tablet computers

• Social Media

• Job seeking

1-18

Trends in the Nature of

Work

• High-tech jobs

• Service jobs

• Knowledge work

and human

capital

1-19

Workforce and

Demographic Trends

1-20

Demographic Trends

1-21

“Generation Y” Workers

• Considered to be high-performance

and high-maintenance

• Fair and direct supervisors

• Creative challenges

• Day 1 impact

• Small goals

• Faster and better workers

1-22

Retirees, Nontraditional

Workers, Workers from Abroad

• Bringing retirees back

• Multiple jobs

• Contingent workers

• Alternative work arrangements

• Workers from abroad

1-23

Economic Challenges and

Trends

• GNP growth boom 2001 – 2008

• Falling off a cliff

• Debt accumulation

• Worthless loans

• Economy tanks

1-24

The New Human Resource

Managers

1-26

1-27

The New Human

Resource Managers

Transactional Services

Talent ManagementCompetencies

Big picture

EthicsEmployee Engagement

Performance, results,

evidence-based practice