10 easy ways to boost efficiency in your practice
DESCRIPTION
If you want practice efficiency, you need to improve your day-to-day processes. But how do you pick the right solutions? VisionWeb's team work with busy practices everyday, so we know the challenges, and the solutions that make the most impact in the least amount of time. We’ll give you 10 easy ways to boost practice efficiency, and some insider tips to help you navigate the show floor when shopping for efficiency-related services.TRANSCRIPT
10 Easy Ways to Boost Efficiency in Your Practice
Presented By: VisionWeb
Vision Expo East 2011
10 Easy Ways to Boost Efficiency!
1. Know the Obstacles in Your Practice
• What is holding my practice back?• What daily process waste
time/resources? • What daily processes cause frustration? • What would you like to see the practice
spend less time on daily?
10 Easy Ways to Boost Efficiency!
• Lose the Phone/Fax for Product Ordering
• Gain Efficiency, Accuracy, and Faster Turnaround Time with Online Ordering
2. Stop Bad Ordering Habits in Their Tracks
Insider Tip!
Many orders placed online are returned to the ECP one to two days faster than those placed via phone/fax. That type of turnaround can directly affect your patients’ experience in a positive way.
10 Easy Ways to Boost Efficiency!
• Get Order Status & Tracking Online, In Real-Time
• Calling Insurance Companies for Eligibility is a Nightmare
3. Make Calls to Suppliers and Insurance Companies a Thing of the Past
It’s easy to provide patients up to date information on their orders with online status. For insurance, you can save 3-5 minutes each time you check eligibility online.
Insider Tip!
10 Easy Ways to Boost Efficiency!
• There’s More to Going Electronic than Filing Alone
• Drive Efficiency by Using a Comprehensive Claim Filing Solution
4. Visiting Multiple Sites is Only Slightly More Efficient than Paper Filing
Insider Tip!
Many sites can be confusing for multiple users. A single source for claims submission, reports, and remits makes it simple for billers.
10 Easy Ways to Boost Efficiency!
5. Code it Right the FIRST Time
• Learn Proper Techniques• Access Resources that are Readily
Available• Consult with Payers for Guidelines
Insider Tip!
Classes here at VEE! The AOA now offers CPOC certification. Other state and local organizations can be beneficial. In addition, CMS and Medicare Carrier websites often have some guidelines.
10 Easy Ways to Boost Efficiency!
6. Stop Doing Duplicate Work
• Submit Orders Directly from Within Your Practice Management System
• Simply Upload Claims Created In Your Practice Management System
Insider Tip!
Compatibilities and integrations with your practice management system add a lot of value, and don’t cost extra. Make sure you know if there are ways to cut down the amount of duplicate work and use them!
10 Easy Ways to Boost Efficiency!
• Track Reports Regularly• Keep A/R Below 90 Days When Possible• Don’t Be Your Patient’s Loan Officer
7. Follow Your Money
Insider Tip!
Communication is key when it comes to payment. Having clear financial policies disclosed to patients and a system that makes it easy for all staff to see balances will facilitate this process.
10 Easy Ways to Boost Efficiency!
• Know All the Features and Use Them • Utilize Pre-Test and Exam Lane
Hardware Linking• Find Out About Service Integrations • Make Sure ALL Staff is Trained
8. Get the Maximum Benefit from a Practice Management System
Insider Tip!
Many systems offer a library of training materials for your staff, which can be invaluable. Find out what’s available so that everyone is trained. These resources may even be free, and that will pay off!
10 Easy Ways to Boost Efficiency!
• Watch Out for Hidden Fees• Know How to Compare Costs of
Clearinghouses • Debunk the Price-Related Myths
9. Keep Costs Down by Knowing What to Expect
Insider Tip!
Fees will often have misleading names, and pricing structures may look appealing, but may not be right for what you need. Look at pricing on an ANNUAL basis rather than just monthly!
10 Easy Ways to Boost Efficiency!
10. Embrace the Ability to Connect with Patients and Colleagues Online• Your Online Presence Matters• Everyone Can Benefit from Social Media,
Even the Eyecare Industry
Insider Tip!
Get online and observe the ways that others in the industry are using social media. Test the waters and then see how a strategy can fit in your practice.
Resources
Coding– www.cms.hhs.gov– www.aoacodingtoday.com
Websites– www.dbadesigns.com– www.eyevertise.com (booth #MS1361)
Social Media– www.twitter.com– www.facebook.com– www.theopticalvisionsite.com– www.opticalvisionresources.com
Contact Us
www.visionweb.com
Ordering Customer Service(800) 874-6601
Insurance Customer Service & Sales
(800) [email protected]