10 insights for building quick rapport with anyone, with robin dreeke

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@33voices intelligent insights to advance your business and life

Post on 17-Oct-2014

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Listen to the full interview at www.33voices.com/robin-dreeke/audio Robin Dreeke is in charge of the Federal Bureau of Investigation's elite Counterintelligence Behavioral Analysis Program (BAP). Although Robin always had aspired to become a great leader, he realized from his time at the United States Naval Academy and in the United States Marine Corps that leadership was much more than just telling people what to do: a great leader uses interpersonal skills to influence, rather than command, others. As a commander in charge of over 200 recruits and 16 drill instructors at Parris Island, South Carolina, Robin learned the fundamentals of leadership and influence. Upon entering service in the FBI in 1997, Robin was assigned to the FBI's New York field office where he was tasked to recruit spies and confidential human sources in the agency's efforts to thwart the effort of our country's adversaries. Along his journey, Robin was accepted as a field assessor for the BAP and received advanced training and experience in the area of social psychology and the practical application of the science behind relationship development. Today, Robin is a recognized expert, author, and gifted lecturer in the art of interpersonal communication and advanced rapport building techniques. These skills are used every day in leadership, sales, human resources, and all relationships, both business and personal. He is the author of It's Not All About Me: The Top Ten Techniques for Building Quick Rapport with Anyone.

TRANSCRIPT

Page 1: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

@33voices

intelligent insights to advance your business and life

Page 2: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

The following represents 10 highlights from the interview by @MoeAbdou,

founder & host of 33voices®.

Page 3: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Robin DreekeIn charge of the Federal Bureau of Investigation’s elite Counterintelligence

Behavioral Analysis Program (BAP)

@rdreeke

Page 4: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.1

You can spot a great communicator

without hearing a word.You feel their presence because:

Page 5: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.1

You can spot a great communicator

without hearing a word.You feel their presence because:

They’re likely smiling

Page 6: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.1

You can spot a great communicator

without hearing a word.You feel their presence because:

Keeping their chin angle a bit lower

Page 7: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.1

You can spot a great communicator

without hearing a word.You feel their presence because:

And tend to have their palms up

Page 8: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.2

Genuineness is the key to connecting with anyone;start by reframing the situation in your own mind.

Instead of meeting a client, approach it as if you’re meeting a friend to extend a great opportunity.

Page 9: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.3

It’s always a great rule of thumb to never talk about yourself early on in a relationship.

you’re there to learn about their priorities and interests.

Page 10: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.4

An artificial time constraint establishes boundaries.

set it and always honor it.

Page 11: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.5

There is a direct correlation between the quality of the questions you ask

and the credibility you earn.make them relevant to the person’s highest priorities and interests.

Page 12: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.6

Early on in a relationship, questions that highlight potential challenges

your client is facing keep the conversation focused and personal.

Page 13: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.7

Your tempo and pace is determined by the demographic of your audience.identify it and then speak slightly lower and slower.

Page 14: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.8

When you’re selling a new and unproven idea,

give gifts.Reciprocal altruism empowers your audience

to share candid feedback.

Page 15: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.8

When you’re selling a new and unproven idea,

give gifts.Reciprocal altruism empowers your audience

to share candid feedback.

33voicesRobin Dreeke - Selling A New, Unproven Idea

Page 16: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.9

On the social web, be cautious not to take sides on issues;it’s could unwillingly alienate the side that doesn’t agree.

instead, share research.

Page 17: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Stream interview Watch videoWatch videoNo.10

Reciprocity works when you learn to give and let go.do it openly and your rewards will multiply.

Page 18: 10 Insights for Building Quick Rapport with Anyone, with Robin Dreeke

Really reflect...

Before your next important client meeting, trying asking:

what are the key results I’m trying to accomplish?why should they do it from their perspective?

Really reflect...