51_unilever’s path to growth strategy

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    Created in 1930 as result of a merger

    Key player in the food and household

    products industry Maintains dual headquarter/dual

    chairperson approach

    Launched Path to Growth strategy

    (2000) to revive the company Historically grew through acquisitions

    Company Overview

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    S.W.O.T. Analysis

    Strengths Weaknesses

    Recognized as a global company

    Strong brand portfolio

    Strong relationship with retailers Economies of scale

    Dual leadership

    Not connecting with customers

    Inefficient management of brands Reduced spending for R & D

    Inability to maximize acquisitions

    Decrease in revenues

    Opportunities Threats Changing consumer

    preferences

    Increasing need for healthy

    products

    Strong Competition

    Increasing store brands

    Tougher Business Climate

    Exchange rates

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    Rationale

    Attractive Drivers

    Unilever contributions

    Build strong portfolioStrategically attractivecategory

    Strong customer reach20% annual growth rateStrong sales anddistribution networkOpportunity for product

    Would make Unilever worldslargest ice cream productsmakerPremium pricesStrong brand equity

    10th largest U.S. basedfood products companiesHistory of growth inrevenues and earningsStrong global position

    SlimFast BestfoodsBen & Jerrys

    $2.3 billion cashInternational presence

    $326 millionCompetencies in the industry

    $20.3 billion euro cash;assumption of net debtOperating efficiencySimilar portfolios andgeographic coverage

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    Why Path to Growth Strategy

    Years of slow performance

    Lack of sound corporate strategy Numerous low-volume brands

    Small global presence compared to

    competition Mediocre performance in emerging

    markets

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    5 year growth plan

    Reduce portfolio to 400 corebrands

    Focus R & D and advertising onleading brands

    Concentrate on product innovationto fuel internal growth

    Grow through acquisitions

    Elements of Path to Growth

    Source: Crafting and Executing Strategy

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    Objectives of Path to Growth

    Expectations

    Achieve double-digit EPSgrowth

    Secure a bettercompetitive position in

    global food andhousehold

    Build brand value to gainpricing power

    Top-line salesgrowth of 5-6%annually

    Increase operating

    profit margins 11% toover 16%

    Plan to beaccomplished byyear end 2004

    Strategic Targets

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    Successfully trimmedunsuccessful brands

    Leading brands increased

    sales from 75% to 93% 12 brands with sales of 1B+

    Consistent growth in Home &Personal Care

    Improved overall quality and

    growth profile of Food portfolio

    Yes Global procurement

    programs have delivered2.4B, excess of 1.6B target

    Improved capital efficiency Successful integration of

    Bestfoods acquisition

    Operating assets haveimproved by 9%,exceeding 6% target

    Is it working?

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    Reported a net loss of$318M

    In 2004, underlying salesgrew by only .4%, leading

    brands by .9%

    Issued 1st ever profitwarning ahead of third

    quarter results, 3%decline

    Lagging behind competitorsin terms of marketing andinnovation

    No. Unilever was getting there, but getting there too late

    Is it working?

    Failure to increaseadvertising and

    marketing efforts Still lack focus and

    effective strategyexecution

    The company remained

    too local and fragmented Unilever plans to

    discontinue the Path toGrowth Strategy

    So whats next?

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    What adjustments, both internally andexternally, should Unilever make to rebuild

    a strong and focused competitivestrategy?

    1.Reorganize and streamline Unileversorganizational structure.

    2. Implement Unilever Believer product

    and brand extensions.

    Strategic Issue &Recommendations

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    Recommendation 1

    S

    trategy Justification Unilever maintained two

    business entities, dualchairperson approach

    Unilever Group owns

    UnileverPlc and Unilever NV

    List stock separately and shareboard of directors

    Management typically weartwo/three hats

    Board and business

    responsibilities conflicted Company remained two local and

    fragmented Recognize the need to streamline

    leadership and managementstructure

    Reduced effectiveness and

    slowed the decision making

    process.

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    Unilever Plc Unilever NV

    One Unilever

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    Margarines, spreads, oilsFrozen FoodsIcecreamsTea-based beveragesCulinaryHealth and Wellness

    FragrancesDeodorants/toiletryOral CareSoaps, lotions, skin careLaundryHousehould careCleaning Products

    IrelandKorea

    NeverlandsItaliaUS

    Global Enabling TeamRegional Leadership

    TeamGlobal Process Owners

    Customer BusinessDevelopment

    FinanceHuman Resources

    ITMarket ResearchGovernment RelationsProduct SupplyPublic Affairs

    Cross Functional Management Team

    Global Business UnitsGlobal

    Business ServicesCorporate Functions

    Market

    Development

    Organization

    One Unilever

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    Margarines, spreads, oilsFrozen FoodsIcecreamsTea-based beveragesCulinaryHealth and Wellness

    FragrancesDeodorants/toiletryOral CareSoaps, lotions, skin careLaundryHousehould careCleaning Products

    IrelandKorea

    NeverlandsItaliaUS

    Global Enabling TeamRegional Leadership

    TeamGlobal Process Owners

    Customer BusinessDevelopment

    FinanceHuman Resources

    ITMarket ResearchGovernment RelationsProduct SupplyPublic Affairs

    Cross Functional Management Team

    Global Business UnitsGlobal

    Business ServicesCorporate Functions

    Market

    Development

    Organization

    One Unilever

    KEY TO SUCCESS

    A simpler management structure will increase accountabilityand speed the decision making process.

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    Provides a greater clarity of leadership,responsibility, and accountability

    Allows Unilever to focus on the needs of theircustomers and consumers thus reigniting growth andincreasing sales potential

    Provides the ability to leverage scale of operations

    Create a strategic platform for brand management

    Recommendation 1

    Deliverables

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    Unilever Believer Program that focuses on brand initiatives

    to the consumer

    Lets the consumer know more about theproduct and its uses

    Objective: Bring top of the mind

    awareness Strategy: Use advertising that connects

    with consumer needs

    Believe in Unilever

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    Recommendation 2

    Strategy Justification

    Consumers demand high qualityproducts that both are convenient anddelicious

    Consumers look for new ways to useproducts

    More females are working full time jobs

    Large population of single-parenthouseholds

    Increase consumer focus on healthand nutrition

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    Lipton Extension

    Product: Lipton LiftTarget Market: Young adults 18-32

    Uses: stay up all night and/or start a night outMain Ingredients: Caffeine, Vitamin B, Guarana

    Advertisements: Highlight healthier ingredients of the

    product while showcasing its ability to give energy andrevitalize body

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    Delivers innovative products that capitalizeson changing consumer preferences

    Allows Unilever to focus on the needs of theircustomers and consumers thus reigniting growthand increasing sales potential

    Provides a strong competitive platformagainst major competitors and private labelbrands

    Recommendation 2

    Deliverables