51_unilever’s path to growth strategy
TRANSCRIPT
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Created in 1930 as result of a merger
Key player in the food and household
products industry Maintains dual headquarter/dual
chairperson approach
Launched Path to Growth strategy
(2000) to revive the company Historically grew through acquisitions
Company Overview
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S.W.O.T. Analysis
Strengths Weaknesses
Recognized as a global company
Strong brand portfolio
Strong relationship with retailers Economies of scale
Dual leadership
Not connecting with customers
Inefficient management of brands Reduced spending for R & D
Inability to maximize acquisitions
Decrease in revenues
Opportunities Threats Changing consumer
preferences
Increasing need for healthy
products
Strong Competition
Increasing store brands
Tougher Business Climate
Exchange rates
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Rationale
Attractive Drivers
Unilever contributions
Build strong portfolioStrategically attractivecategory
Strong customer reach20% annual growth rateStrong sales anddistribution networkOpportunity for product
Would make Unilever worldslargest ice cream productsmakerPremium pricesStrong brand equity
10th largest U.S. basedfood products companiesHistory of growth inrevenues and earningsStrong global position
SlimFast BestfoodsBen & Jerrys
$2.3 billion cashInternational presence
$326 millionCompetencies in the industry
$20.3 billion euro cash;assumption of net debtOperating efficiencySimilar portfolios andgeographic coverage
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Why Path to Growth Strategy
Years of slow performance
Lack of sound corporate strategy Numerous low-volume brands
Small global presence compared to
competition Mediocre performance in emerging
markets
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5 year growth plan
Reduce portfolio to 400 corebrands
Focus R & D and advertising onleading brands
Concentrate on product innovationto fuel internal growth
Grow through acquisitions
Elements of Path to Growth
Source: Crafting and Executing Strategy
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Objectives of Path to Growth
Expectations
Achieve double-digit EPSgrowth
Secure a bettercompetitive position in
global food andhousehold
Build brand value to gainpricing power
Top-line salesgrowth of 5-6%annually
Increase operating
profit margins 11% toover 16%
Plan to beaccomplished byyear end 2004
Strategic Targets
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Successfully trimmedunsuccessful brands
Leading brands increased
sales from 75% to 93% 12 brands with sales of 1B+
Consistent growth in Home &Personal Care
Improved overall quality and
growth profile of Food portfolio
Yes Global procurement
programs have delivered2.4B, excess of 1.6B target
Improved capital efficiency Successful integration of
Bestfoods acquisition
Operating assets haveimproved by 9%,exceeding 6% target
Is it working?
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Reported a net loss of$318M
In 2004, underlying salesgrew by only .4%, leading
brands by .9%
Issued 1st ever profitwarning ahead of third
quarter results, 3%decline
Lagging behind competitorsin terms of marketing andinnovation
No. Unilever was getting there, but getting there too late
Is it working?
Failure to increaseadvertising and
marketing efforts Still lack focus and
effective strategyexecution
The company remained
too local and fragmented Unilever plans to
discontinue the Path toGrowth Strategy
So whats next?
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What adjustments, both internally andexternally, should Unilever make to rebuild
a strong and focused competitivestrategy?
1.Reorganize and streamline Unileversorganizational structure.
2. Implement Unilever Believer product
and brand extensions.
Strategic Issue &Recommendations
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Recommendation 1
S
trategy Justification Unilever maintained two
business entities, dualchairperson approach
Unilever Group owns
UnileverPlc and Unilever NV
List stock separately and shareboard of directors
Management typically weartwo/three hats
Board and business
responsibilities conflicted Company remained two local and
fragmented Recognize the need to streamline
leadership and managementstructure
Reduced effectiveness and
slowed the decision making
process.
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Unilever Plc Unilever NV
One Unilever
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Margarines, spreads, oilsFrozen FoodsIcecreamsTea-based beveragesCulinaryHealth and Wellness
FragrancesDeodorants/toiletryOral CareSoaps, lotions, skin careLaundryHousehould careCleaning Products
IrelandKorea
NeverlandsItaliaUS
Global Enabling TeamRegional Leadership
TeamGlobal Process Owners
Customer BusinessDevelopment
FinanceHuman Resources
ITMarket ResearchGovernment RelationsProduct SupplyPublic Affairs
Cross Functional Management Team
Global Business UnitsGlobal
Business ServicesCorporate Functions
Market
Development
Organization
One Unilever
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Margarines, spreads, oilsFrozen FoodsIcecreamsTea-based beveragesCulinaryHealth and Wellness
FragrancesDeodorants/toiletryOral CareSoaps, lotions, skin careLaundryHousehould careCleaning Products
IrelandKorea
NeverlandsItaliaUS
Global Enabling TeamRegional Leadership
TeamGlobal Process Owners
Customer BusinessDevelopment
FinanceHuman Resources
ITMarket ResearchGovernment RelationsProduct SupplyPublic Affairs
Cross Functional Management Team
Global Business UnitsGlobal
Business ServicesCorporate Functions
Market
Development
Organization
One Unilever
KEY TO SUCCESS
A simpler management structure will increase accountabilityand speed the decision making process.
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Provides a greater clarity of leadership,responsibility, and accountability
Allows Unilever to focus on the needs of theircustomers and consumers thus reigniting growth andincreasing sales potential
Provides the ability to leverage scale of operations
Create a strategic platform for brand management
Recommendation 1
Deliverables
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Unilever Believer Program that focuses on brand initiatives
to the consumer
Lets the consumer know more about theproduct and its uses
Objective: Bring top of the mind
awareness Strategy: Use advertising that connects
with consumer needs
Believe in Unilever
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Recommendation 2
Strategy Justification
Consumers demand high qualityproducts that both are convenient anddelicious
Consumers look for new ways to useproducts
More females are working full time jobs
Large population of single-parenthouseholds
Increase consumer focus on healthand nutrition
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Lipton Extension
Product: Lipton LiftTarget Market: Young adults 18-32
Uses: stay up all night and/or start a night outMain Ingredients: Caffeine, Vitamin B, Guarana
Advertisements: Highlight healthier ingredients of the
product while showcasing its ability to give energy andrevitalize body
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Delivers innovative products that capitalizeson changing consumer preferences
Allows Unilever to focus on the needs of theircustomers and consumers thus reigniting growthand increasing sales potential
Provides a strong competitive platformagainst major competitors and private labelbrands
Recommendation 2
Deliverables