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A NEW WAY TO PROMOTE SUSTAINABLE MOBILITY: A GAMIFICATION APP Faculty of Civil and Industrial Engineering Department of Civil, Constructional and Environmental Engineering Master Degree in Transport Systems Engineering Course of Transport Modelling and Planning Candidate: Eleonora Bonoli Student Number 1331504 Advisor: Prof. Eng. Guido Gentile A/Y 2018/2019

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Page 1: A NEW WAY TO PROMOTE SUSTAINABLE MOBILITY: A ......A NEW WAY TO PROMOTE SUSTAINABLE MOBILITY: A GAMIFICATION APP Faculty of Civil and Industrial Engineering Department of Civil, Constructional

A NEW WAY TO PROMOTE

SUSTAINABLE MOBILITY:

A GAMIFICATION APP

Faculty of Civil and Industrial Engineering

Department of Civil, Constructional and Environmental Engineering

Master Degree in Transport Systems Engineering

Course of Transport Modelling and Planning

Candidate:

Eleonora Bonoli

Student Number 1331504

Advisor:

Prof. Eng. Guido Gentile

A/Y 2018/2019

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INDEX

1. INTRODUCTION .......................................................................................................... 1

2. MOBILITY MANAGEMENT ....................................................................................... 4

2.1 URBAN MOBILITY ................................................................................................ 5

2.2 THE EUROPEAN LEGISLATION ......................................................................... 5

2.3 THE ITALIAN LEGISLATION .............................................................................. 6

2.4 THE HOME-TO-WORK TRAVEL PLAN .............................................................. 7

2.5 THE REPORT CSR: CORPORATE SOCIAL RESPONSIBILITY ...................... 10

3. THE SOFTWARE “MOBILITY MANAGER” ........................................................... 11

3.1 THE COMPANY “MOVESION S.R.L.” ............................................................... 11

3.2 CHARACTERISTICS OF THE SOFTWARE ....................................................... 12

4. THE SIMULATION MODEL ...................................................................................... 19

4.1 BASICS OF RANDOM UTILITY THEORY ........................................................ 19

4.2 THE MULTINOMIAL LOGIT MODEL ............................................................... 21

4.2.1 DEMAND MODEL: THE MODAL CHOICE ................................................ 23

4.2.2 SPECIFICATION OF THE MODEL .............................................................. 26

4.2.3 STATED PREFERENCES METHODOLOGY .............................................. 40

5. THE GAMIFICATION ................................................................................................ 42

5.1 SOFTWARE IMPLEMENTATION AND MOBILITY SURVEY ....................... 43

5.2 WHY USE A GAMIFICATION APP? .................................................................. 46

5.2.1 SHORT-TERM SCENARIO ........................................................................... 46

5.2.2 LONG-TERM SCENARIO ............................................................................. 47

6. THE GAMIFICATION APP FEATURES ................................................................... 49

6.1 TRACKING ............................................................................................................ 52

6.1.1 TEST ................................................................................................................ 53

6.2 MODE DETECTION ............................................................................................. 55

6.3 APP TOOLS ........................................................................................................... 58

6.3.1 SURVEYS ....................................................................................................... 58

6.3.2 ACTIVITIES .................................................................................................... 66

6.3.3 STATUS .......................................................................................................... 68

6.3.4 AWARDS ........................................................................................................ 70

6.4 PLATFORM MANAGEMENT ............................................................................. 71

6.5 BENEFITS ON EMPLOYERS’ HEALTH ............................................................ 76

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7. CASE STUDY: MOBILITY ANALYSIS OF DAVINES’ EMPLOYEES IN PARMA

CITY ................................................................................................................................. 88

7.1 THE COMPANY .................................................................................................... 89

7.2 TRANSPORT ANALYSIS: SUPPLY .................................................................... 90

7.3 TRANSPORT ANALYSIS: DEMAND ................................................................. 94

7.3.1 MODAL CHOICES ......................................................................................... 95

7.3.2 CAR FOCUS ................................................................................................... 99

7.3.3 PT FOCUS ..................................................................................................... 104

7.3.4 BIKE FOCUS ................................................................................................ 107

7.4 INDICATORS AND EMISSION FACTORS ...................................................... 108

7.5 PROPENSITY TO CHANGE .............................................................................. 112

7.6 THE INTRODUCTION OF A GAMIFICATION APP ....................................... 117

8. CONCLUSIONS AND FUTURE PERSPECTIVES ................................................. 128

BIBLIOGRAPHY ........................................................................................................... 130

ANNEX 1 – TRACKING DATA REPORT (17/10/2018) ............................................. 132

FIGURE INDEX ............................................................................................................. 172

TABLE INDEX .............................................................................................................. 174

CHART INDEX.............................................................................................................. 174

RINGRAZIAMENTI ...................................................................................................... 176

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1. INTRODUCTION

Mobility is one of the main aspects of the social system as it results in socio-

economic, global and local development. It influences both economic

growth, environmental/social policies, pollutant emissions and enhances

urban development. Stimulate sustainable mobility means increase the

potential of social, environmental and economic benefits. The transport

sector is in fact responsible for 33% of energy consumption and contributes

to climate change and pollution in urban areas.

In this scenario, public and private strategies are primary to the promotion of

sustainable mobility. In a modern context, where almost all users use

smartphones, the introduction of an App capable of encouraging to move in

ecological ways is ideal.

This thesis focuses on a Gamification App devised and developed by the

Company Movesion, where I had the opportunity to do an internship and at

the same time to personally deal with the operation and marketing of this App

in different business contexts. This App aims to change the modal split, still

car predominant, favouring public transport or better green choices (cycling

and walking). Users are encouraged to move with more sustainable transport

modes through gaming principles: the App philosophy is to assign points,

establish ranking and challenges and finally reward users according to their

behaviour.

The work is divided into six sections: first three chapters are aimed to discuss

about general concepts of Mobility Management and existing tools to analyse

and forecast mobility habits, while the second part is dedicated to both

characterization and development of a new effective strategy to obtain modal

diversion.

The topics discussed in each chapter are briefly described below.

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In the next chapter the concept of "Mobility Management" will be introduced

to understand its importance in the social and economic sphere. In the modern

age, pollution and global warming are problems that can no longer be

overlooked by national and international policies; in fact they influence the

well-being of mankind and the entire planet. Exactly for these reasons, is

fundamental to plan and set strategies aimed at reducing pollutants in the

atmosphere and in general to preserve the quality of the environment.

The third chapter describes the software Mobility Manager through which it

is possible to analyse the mobility habits through surveys and behavioural

simulations.

The fourth chapter describes the simulation model implemented in the

software, based on random utility theory: it is a Multinomial Logit Model

capable to capture relevant parameters from the questionnaire and simulate

different scenarios to improve sustainability.

The software has been then implemented and enhanced with a new

intervention strategy: a gamification App. The fifth chapter is indeed

addressed to describe the insertion of this App in Mobility Manager and in

its simulation model, since specification to calibration. Then, its capability to

address problems both in short and long period is focused in detail.

In the sixth chapter, the structure of the gamification App has been analysed

in depth to better understand its usefulness and fruition, also supported by a

real beta test on a sample of users. The main powerful tools of this App are:

launch dynamic surveys, track users, mode detection, reward system and

dynamic mobility indicators calculations. Another important feature is the

introduction of medical indicators directly connected to peoples’ mobility

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and physical activity, interesting parameters to estimate for Companies’ CSR

Report.

The case study chapter describes a business case where the survey was

administered through the Mobility Manager implemented with the new

application related to the Gamification App. The indicators of mobility at

present are described and the variation of some of them following a potential

introduction by the company of the App among the employees.

In the last chapter the potential variations of the App will be collected in a

future municipal context in which some aspects of mobility will need to be

regulated.

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2. MOBILITY MANAGEMENT

Mobility is, especially for urban centres, an essential component for the city

and it influences the functionality and life of citizens. The impacts associated

with the transport sector cause a series of non-negligible externalities:

accidents, congestion, environmental and noise pollution.

Figure 1 – Urban congestion

A reduction in externalities is achieved by green mobility, also called

sustainable mobility: the goal is to obtain an urban mobility system able to

reduce environmental, social and economic impacts generated by vehicles.

There are three types of different strategies for achieving these aims:

Strategy of concession. New services for citizens as car-sharing, car-

pooling, etc.

Strategy of restriction. Regulatory acts as Limited Traffic Zones, High

Occupancy Vehicle lanes, Road Pricing or Park Pricing.

Strategy of persuasion. Inhabitants can change the mobility habits if

know the negative effects of their choices. This is possible through

info-points, advertising and events.

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Public Administrations, companies and individual citizens to increase the

average occupancy rate of the vehicle or discourage the use of motorized

vehicles, must apply the strategies described above to reduce externalities.

The measures to achieve these strategies can be hard (for example the

construction of a new infrastructure) or soft (such as an information

campaign): mobility management uses soft measures as regards education

and awareness, participation and consultation, information advice and

marketing, planning and coordination.

2.1 URBAN MOBILITY

According to Isfort (Transportation Research Institute), commuters are

citizens who move systematically at least 4 days a week for work or study

reasons. Through periodic surveys, it is possible to study these systematic

trips and find sustainable mobility solutions to reduce the negative

externalities linked to the transport sector. For example, companies can

propose to their employees some interventions to facilitate and make more

sustainable the home-work journeys: encourage its sharing between

colleagues (carpooling), provide incentives for public transport and introduce

a shuttle service or company bus.

2.2 THE EUROPEAN LEGISLATION

In 1997, the first European conference on mobility management (ECOMM)

was founded in Amsterdam. Later, in 1999, EPOMM (European Platform on

Mobility Management) was born, first as a European project, and since 2003

as an international association. Since 1997, the ECOMM has taken place

every year, in the meantime 19 cities in 8 different countries. The main goals

of this platform are: to make mobility environmental friendly, socially just

and economical; to promote and further develop Mobility Management in

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Europe; to support Mobility Management exchange and learning between

European countries; to become the prime partner for European institutions

and national governments when seeking advice on Mobility Management.

The map below shows the member countries of EPOMM in dark orange and

partner countries where the mobility management networks are being

developed, in bright orange.

Figure 2 – Member countries of EPOMM

2.3 THE ITALIAN LEGISLATION

In Italy, the Ronchi Decree of 27/03/1998 established the importance of

mobility management. This Decree introduced the professional figure

responsible for mobility: the mobility manager. Companies with more than

300 employees per unit or with more than 800 total employees must establish

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a mobility manager. In particular we can distinguish two types of this figure:

the company mobility manager and the area mobility manager.

The Company Mobility Manager must optimize the systematic movements

of the employees. The goal is to reduce the use of private cars. Each company

must communicate the appointment of the company Mobility Manager to the

Municipality area Mobility Manager. One of the responsibilities of the

Corporate Mobility Manager is the drafting and implementation of the

"Home-Work Travel Plan" (HWTP or PSCL in Italy): a study is carried out

on the home-work journeys of the employees, including the trips, the

timetables, the used means, etc.

Afterwards, observing the results and the critical points emerged, they are

implemented actions to encourage more sustainable modes of travel and less

use of the private car.

Since 2000, the national legislation has introduced the Area Mobility

Manager, a figure supporting and coordinating corporate mobility managers.

The Area Mobility Manager must maintain the connections between the

municipal structure and local transport companies, assist companies in

drafting their home-work shift plans, collaborating in their implementation,

with technical assistance and information support to promote mobility

initiatives in the territorial area.

2.4 THE HOME-TO-WORK TRAVEL PLAN

The "Home-Work Travel Plan" is a useful tool for the Company's Mobility

Manager to identify employees’ mobility habits and plan interventions with

the aim of making sustainable mobility. In fact, according to the Ronchi

Decree, the main objective of this Plan is to improve accessibility, reduce the

use of private vehicles, limit traffic and reduce environmental impacts.

The PSCL consists of the following three main phases:

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1) The mobility manager must initially understand the mobility habits of

the workers. To collect travel data, employees and the mobility

manager complete a questionnaire. The manager's questionnaire is

useful for collecting company information (number of parking lots,

type of employee contracts, presence of a company canteen, etc.)

while the questions addressed to the worker include: work activity,

travel choices and propensity to change.

2) In the second phase, the mobility manager should establish

improvements, to reduce externalities by modifying the modal split of

employers. To make this choice he can use a transport model

implemented on a software (in the following chapters we will see the

software proposed and developed by "Movesion srl" called "Mobility

Manager"), as a logit model able to simulate changes in the decisions

of the user when some attributes and parameters change. This tool is

fundamental for the mobility manager to make the most appropriate

choice and optimize the technical and organizational interventions.

EPOMM has published a list of interventions that could lead to

important results, depending on the context. Some of these measures

are:

Promotion actions

Car parking management

Car pooling

Car sharing

Eco-driving

Flexible working hours

Improvements for public transport accessibility

Park and ride

Personalized travel assistance

Telework

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Van pooling

Figure 3 – Exemple of interchange parking for park and ride

3) After the implementation of the measures, the monitoring phase

begins. This phase is important because this document needs to be

updated every year, showing the differences resulting from the

implementations and possibly confirming the expected results from

the simulation.

In conclusion, implementation strategies are more effective if the Company

Mobility Manager has:

- A software tool that provides detailed information also through the mobility

indicators.

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- Incentives of the Municipality and the Ministry of the Environment.

Companies do not consider employer mobility as a central problem and do

not allocate a high budget for improvement. Coordination and

communication activities are fundamental for the area mobility manager.

2.5 THE REPORT CSR: CORPORATE SOCIAL RESPONSIBILITY

With the Decree of 30 December 2016, the Company is required to provide

a declaration on their impact on the external environment, which must be

presented to a Board of Directors and approved. Finally, the document must

be verified by an external auditor and published in a business register. The

principle is that we can not simply analyse the costs and revenues of a

company, but we must consider that every company is located in a territory,

so we should analyse the influence on all the parties involved. With a view

of systemic mobility, we can consider the economic, social and

environmental impacts on: employees, communities and, of course,

companies.

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3. THE SOFTWARE “MOBILITY MANAGER”

The company "Movesion s.r.l." has developed a software called "Mobility

Manager". This tool uses a mathematical model to simulate worker choices

and compare mobility indicators for different scenarios. It’ s a very useful

software for the responsible for the company's mobility to produce the

"home-work trip plan" and to suggest the most appropriate mobility solutions

to reduce the impact on the environment and other externalities, with a view

to improve environmental sustainability and social responsibility of

companies.

3.1 THE COMPANY “MOVESION S.R.L.”

The company "Movesion s.r.l." was founded in 2014 as an innovative start

up and is now a transport engineering company working in the field of

sustainable mobility and corporate welfare, mainly developing useful

software for the activity of the mobility manager. The company is now active

internationally with 3 offices: Rome, Switzerland and Luxembourg. The

company's "core business" is the development and commercialization of

software tools aimed at planning and managing the systematic mobility of

commuters with ideas and principles of sustainability in urban areas.

Figure 4 – Movesion logo

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3.2 CHARACTERISTICS OF THE SOFTWARE

The analysis of the company's systematic mobility can be performed through

the following basic steps:

1) The Mobility Manager opens the survey through the specific control panel.

Using this tool, you can name the survey and set the dates beginning and end.

Figure 5 – Control panel

2) The Mobility Manager has the task to fill in his own questionnaire. By

completing the questionnaire, we have a description of the company's

characteristics in terms of mobility: number of workers, type of contracts,

working hours, number of car parking spaces, company canteen, closets and

changing rooms, company machines, software to manage carpooling,

company bicycles, etc.

Figure 6 – MM’s questionnaire

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Figure 7 – MM’s questionnaire

Figure 8 – MM’s questionnaire

Figure 9 – MM’s questionnaire

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3) After completing the questionnaire, the Mobility Manager must send their

questionnaire to all employees. Through their answers, the current condition

is declared and it is understood if implementations to the transport offer are

necessary. The questionnaires are particularly useful to highlight the different

problems that employees face systematically on the journey home-work. A

section is based on the propensity to change the mobility habits of employees:

if and under what conditions employees are willing to do so change their

modal choice (from the private car to the most sustainable one alternatives).

Obviously, a full cooperation and honest answers (not underestimate the

completion of the survey) is crucial for observe a scenario that represents

reality and decide (if necessary) technical interventions.

The sections of the employee questionnaire are: personal details, type of

contract, occupation, trip choices, your journey between home and work,

your private vehicles, trip preferences, alternatives and opinion.

Figure 10 – Employees’ questionnaire

4) Now, through the control panel, the Mobility Manager can check the

general conditions of the survey in real time. Thanks to a specific tool, it is

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possible to check the completed questionnaires comprehensively with respect

to the total number of employees.

Figure 11 – State of the survey

Then the Mobility Manager can send a message to the employees who have

not yet replied to the questionnaire, to try to achieve a 60-70% degree of

compliance.

Figure 12 – Contact form

5) Once the survey is complete, the Mobility Manager software collects a

series of data in terms of employee habits, indicators of mobility, graphs and

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a general excel file (survey report) that can be downloaded. The most

important indicators provided by the software are:

Indicators of mobility (or transport): modal split, total kilometres

covered, average travel time.

Environmental indicators: annual CO2 emissions, PM10, CO, NOX

and so on. To calculate the environmental indicators, the "Mobility

Manager" software uses the "Copert IV" method (COmputer Program

to calculate Emissions from the Road Traffic) and therefore the

emission factors expressed in g/km are obtained by combining Copert

data with also ACI data for North, Central and Southern Italy.

Indicators of willingness to change (propensity for change mobility

habits to reach the workplace).

Indicators of judgment (as an employee perceives the mobility and

travel from home to the workplace).

Mobility Manager can view all data in PDF or Excel format. It is possible to

obtain aggregated or disaggregated data.

Figure 13 – Surveys’ report

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Figure 14 – Exemple of modal split

6) The Map Tool is a very useful function. Every user (anonymously) is

represented on the map according to his domicile. This tool helps to

understand the dynamics of mobility that characterize the companies and that

concern employees. On the map, you can select different filters and observe

the correspondence between cartographic data and indicators or responses of

employees.

The Map tool is advantageous, for example, to study the possibility of

carpooling among employees: if the propensity to carpooling is high but

workers do not live in the same geographical areas it is difficult to use; if the

employees live in the same areas of the city, carpooling is an excellent

mobility solution.

Figure 15 – Map tool with the modal split

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7) Finally, Mobility Manager exploit the balance sheet tool, fundamental to:

Estimate (in monetary terms) the impacts of the mobility on the

company's stakeholders: employees, Community and Company (used

to prepare the company CSR report);

Simulate future interventions after analysing all the mobility

indicators and impacts generated by the systematic mobility of

workers.

Figure 16 – Example of balance sheet tool

Figure 17 – Interventions in Mobility Manager

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4. THE SIMULATION MODEL

The employees moving among the home-office paths with different means

of transport generate flows and so different related impacts on the territory.

This flow is made up of the set of individual journeys linked to mobility

choices. We are interested in systematic choices, which are carried out daily.

Daily decisions include for instance the choice of the mean of transport and

the starting time. These decisions can change and depend on the utility that

the user perceives in each alternatives.

The simulation model, implemented in the Mobility Manager software, is

able to simulate changes in mobility choices for different scenarios (and

habits) of employees, thanks to incentives and interventions capable to

modify the choice set and the attributes related to it (like a new carpooling

software, a monetary incentive for public transport tickets, etc ...).

4.1 BASICS OF RANDOM UTILITY THEORY

The Mobility manager software uses the Multinomial Logistics Model in

which the alternatives are the different modes of transport available to the

company employees.

This model is part of the "Random Utility Models" family, which aims to

represent human reality and behaviour as faithfully as possible. These models

must first be specified: the modeller must first decide which aspects of reality

to include in the model then the model must be calibrated and validated.

Random utility models are based on the idea that:

• each alternative has a different utility (or disutility) that can be

calculated;

• users are rational and well informed on the available alternatives;

• a person who has to choose between a discrete number of alternatives

will choose the one with the higher utility.

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Let us consider a rational individual "u" who chooses one alternative "k" in

a deterministic way, within a set of discrete "Ku" choices that maximizes

one's own perceived utility. Each user associates to each alternative: a

perceived utility or attractiveness "𝑈𝑘𝑢" and select the alternative that

maximizes this utility.

The perceived utility 𝑈𝑘𝑢 associated with each discrete alternative 𝑘 ∈ 𝐾u is

typically a function of objective attributes related to the service level (e.g.

travel times, fares and transfers) and socio-economic characteristics of the

individual (e.g. level of income, gender and age). It is also assumed that the

analyst, who is only an external observer without perfect information, is able

to define / observe a systematic 𝑉𝑘𝑢 utility. Therefore, it is necessary associate

an error term ε𝑘𝑢 to each alternative:

𝑈𝑘𝑢 = 𝑉𝑘

𝑢 + ε𝑘𝑢

As the individual is assumed rational, alternative k will only be chosen if

𝑈𝑢𝑘 ≥ 𝑈𝑢ℎ for all alternatives h that belong to 𝐾u. Therefore, as the analyst

can only observe the systematic utility, only a choice probability can be

obtained. This probability 𝑝𝑢𝑘 depends on the distribution of the error terms

ε𝑢ℎ: different assumptions regarding the distribution of the error terms will

result in different discrete choice models, yielding the following probability

for choosing alternative k over all other h-alternatives:

𝑝𝑢𝑘 = Pr ( 𝑈𝑘𝑢 > 𝑈ℎ

𝑢 )

or

𝑝𝑢𝑘 = Pr ( 𝑉𝑘𝑢 + 𝜀𝑘

𝑢 > 𝑉ℎ𝑢 + 𝜀ℎ

𝑢 )

The systematic utility is proposed to be a weighted sum of the different

attributes that influence the decisions of travellers.

Let us denote the different attributes values by “𝑎𝑢𝑘𝑐" where “c” represents

a particular attribute. In this way the systematic utility V can be expressed by

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the following equation where 𝛽𝑐 are the parameters (to be estimated) relative

to each single attribute:

𝑉𝑢𝑘 = ∑ 𝛽𝐶 ∙ 𝑎𝑢𝑘𝐶

𝐶

So, the probability of choosing an alternative k (mode of transport, a certain

route, etc.) depends on:

The level of service of each alternative (LoS) measured through 𝑎𝑢𝑘𝑐

attributes;

The parameters 𝛽𝑐;

The assumptions regarding the distribution of the error terms 𝜀𝑘𝑢.

4.2 THE MULTINOMIAL LOGIT MODEL

The multinomial logit model (MNL) is based on the assumption that the

Random residuals 𝜀𝑘 are independently and identically distributed (I.I.D.) as

Gumble random variables with zero mean and scale parameter θ for all

alternatives.

The MNL is a model having a simple analytic formula expressed in a closed

form, but has a huge limit: the independence from irrelevant alternatives

(I.I.A.).

While the variance of the residual term (error) can be calculated with the

following formula, the covariance between any pair of residuals is zero:

𝑉𝑎𝑟 (𝜀𝑘) = 𝜎𝜀2 =

𝜋2

6 ∙ 𝜃2

𝐶𝑜𝑣 (𝜀𝑘 , 𝜀ℎ) = 0

This characteristic highlights the IIA’s limit, in fact if we have two different

alternatives k and h, the MNL cannot perceive similarities (higher the

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covariance, higher the similarity’s perception) between them, as overlapping

common paths evaluating two different bus lines in the mode choice.

Being Σ the variance-covariance matrix, it simply is:

Figure 188 – Variance-Covariance matrix in MNL

In applications, the multinomial logit model should be used with choice

alternatives that are sufficiently distinct for the assumption of independent

random residuals to be plausible.

Under the assumptions made, the probability of choosing alternative k from

among those available (h = 1,2,3, … n) ∈ K, can be calculated with this

simple closed form:

𝑝𝑘 = exp (

𝑉𝑘

𝜃)

∑ exp (𝑉ℎ

𝜃)ℎ𝜖𝐾

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4.2.1 DEMAND MODEL: THE MODAL CHOICE

We want to analyse the systemic home-work mobility. We introduce, below,

some concepts of transport demand.

Figure 19 – 4 Step Model

Being:

s Trip purpose

h The time period

m The mode or sequence of modes

k The path

i The user

o , d Zones of trip origin and destination

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The demand flow can be expressed according to the transport level of service

attributes (T) and socio-economic variables (SE):

𝑑𝑜𝑑𝑖 [𝑠, ℎ, 𝑚, 𝑘] = 𝑑(𝑆𝐸, 𝑇)

It is preferable to "decompose" the global demand function in a product of

four sub-models, each of which refers to one or more chosen dimensions. The

most used sequence is the 4-phase model:

𝑑𝑜𝑑𝑖 [𝑠, ℎ, 𝑚, 𝑘] = 𝑑𝑜

𝑖 [𝑠ℎ] ∙ 𝑝𝑖[𝑑/𝑜𝑠ℎ] ∙ 𝑝𝑖[𝑚/𝑜𝑠ℎ𝑑] ∙ 𝑝𝑖[𝑘/𝑜𝑠ℎ𝑑𝑚]

Where:

𝑑𝑜𝑖 [𝑠ℎ] Is the number of users in class i who, from origin zone

o, make a journey for purpose s in the time period h.

𝑝𝑖[𝑑/𝑜𝑠ℎ] Is the fraction of users in class i who, undertaking a trip

from origin zone o, for purpose s in period h, travel to

destination zone d.

𝑝𝑖[𝑚/𝑜𝑠ℎ𝑑] Is the mode choice or mode split model, which gives the

fraction of users in class i who, traveling between zones

o and d for purpose s in period h, use mode m.

𝑝𝑖[𝑘/𝑜𝑠ℎ𝑑𝑚] Is the fraction of users in class i who, traveling between

zones o and d for purpose s in period h by mode m, use

path k.

Our interest is on modal subdivision to analyse:

• In the current scenario, which mode of transport is chosen to reach the

workplace (by means of a questionnaire).

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• In the simulated scenario (after one or more implementations) how the

modal split will change with more sustainable ways.

The Mode choice model anticipates the fraction (or probability) 𝑝𝑖[𝑚 𝑜𝑠ℎ𝑑⁄ ]

that the users of class i select mode m to move from the zone o to the zone d

for the purposes of the trip s in time period h. To apply this model it is

necessary to follow the points:

1. Initially we must identify the relevant alternatives, which for the home

to work trip can be: private car, motorbike, subway / LTR, train, bus,

tram, etc. The definition of the choice set of each decision-maker is

particularly important for the mode choice models: not all modes of

transport are available for all journeys.

2. Then we have to define the functional form of the simulation model:

the multinomial logit model is good to use to simulate this kind of

choices.

The systematic utility features of choice models include:

- Level-of-service attributes (T): LoS or Performance attributes

describe the characteristics of the service offered by the

specific mode and have negative coefficients because they

represent disutilities for the user.

- Socio-economic attributes (SE): include the characteristics of

the decision maker such as gender, age, family income,

ownership and availability of cars, driving license and so on.

The systematic utility function may include Alternative Specific Constants

(ASCs) or modal preference attributes and their coefficients may have a

positive or negative sign.

The multinomial logit mode choice model are often used, as we have already

introduced:

𝑝𝑖[𝑚 𝑜𝑠ℎ𝑑] =exp(𝑉𝑚 𝑜𝑠ℎ𝑑⁄

𝑖 )

∑ exp (𝑉𝑚′ 𝑜𝑠ℎ𝑑⁄𝑖 )𝑚′

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The MNL model is a homoscedastic model with null covariance between

alternatives and so no similarities and correlations can be detected in the

simulation. These models assume different levels of correlation between the

perceived utilities of different mode groups, for example, private and public

modes.

4.2.2 SPECIFICATION OF THE MODEL

The general formula of the systematic utility function is:

𝑉𝑢𝑘 = ∑ 𝛽𝑐 ∙ 𝑎𝑢𝑘𝑐

𝑐

The model is shown in the following table:

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Figure 20 – Mobility Manager’s Simulation Model

In the table, we have: in the first column all the coefficients (β) of the model,

while in the first line all the different alternatives available to the employees

(transport mode) and all the other elements are the attributes of the model.

Their position in the table indicates the coefficient and the alternative to

which they are related.

C OEF B C T PED TR A PA R C PD C PP C LT

bSAM REV USAM BCT USAM PED USAM TRA USAM PAR USAM CPD USAM CPP USAM CLT

bFEACHO UFETBCT UFETPED UFETTRA UFETPAR UFETCPD UFETCPP UFETCLT

bM CTASA

bBCTASA ONEASA

bPEDASA ONEASA

bTRAASA ONEASA

bPARASA ONEASA

bCPDASA ONEASA

bCPPASA ONEASA

bCLTASA ONEASA

bBIKEW UEWOM N

bCARW UEWOM N

bBIKEY UEYONG

bCARY UEYONG

bWRKTP UM NGR

bFM LY UFM LY

bM INOR UFM LM NA

bFLXCR UFLXBL

bFLXM C

bNONAVL UBKAVIL UWLKAVIL UTRAAVIL UPARAVIL UCARAVIL UCARAVIL

bEAVL UEBKAVIL

bM CTDIS

Bbctdis UBKDIST

bPEDDIS UWLKDIST

bHOM STD UHSDIST

bHOSTDC UHSDISTC

bCARPTM

bCARTIM CARDIS

bCPTIM CARDIS

bCPPTIM CARDIS

bTRATIM UPUTRTIM E

bPARTIM UPUTRTIM E

bTRANS UTRNCH

bCST UCSTPT UCSTPT UCSTPCAPO UCSTPCAPO UCSTCAR

bNRNPLW UNRNPLW

bSCRPRK UCOPRKBK

bPARSAT UTPSATS

bTPTSAT UTPSATS

bPARLOT PARLOT

bSFTBKL SFTBKL

bCAPRK UCCPPAR UCCRPAR

bWTRVEH UWTRVEHC UWTRVEHC UWTRVEHC UWTRVEHC UWTRVEHC

bWTREVEH UWTREVEH UWTREVEH UWTREVEH UWTREVEH UWTREVEH

bWTREBK UWTREBK UWTREBK UWTREBK UWTREBK UWTREBK

bDRERM S DRERM S

bSHWERS SHWERS

bGRABAK UGRABACK UGRABACK UGRABACK UGRABACK UGRABACK

bCPOINF UCPOINF UCPOINF

bLUNBRK ULNBREK ULNBREK

bACCSTP UACSTOP

bGENSTP UGNSTOP

bSCNTU SCNTU SCNTU

bBKCO UBKCO

bEQUP UEQUP

bSTLN USTLN

UACSTOP

UGNSTOP UGNSTOP

ULNBREK ULNBREK

UCCRPAR

UCOPRKM C

CARDIS

UCSTCAR

CARDIS

C PT M C T

USAM CPT USAM M CT

UFETCPT UFETM CT

ONEASA

UEYONG

UM NGR

UEWOM N

UEWOM N

UEYONG

UFM LY

UCARAVIL UM CAVIL

UFM LM NA

UFLXBL

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The estimation of the model attributes is possible from the information of the

answers to the questionnaire. The higher the response rate, the greater the

calibration precision of the coefficients.

The different mobility alternatives that workers have theoretically and the

model can simulate are:

• Car during peak hour (CPT)

• Car during low hour (CLT)

• Motorcycle/scooter (MCT)

• Bicycle (BCT)

• Walking (PED)

• Public transport (TRA)

• Park and ride (PAR)

• Car-pooling as a driver (CPD)

• Car-pooling as a passenger (CPP)

The different attributes can be divided into 6 different categories:

1) Level of Service attributes: the attributes of Level of Service are those

specific attributes that take into account the influence that the level of service

offered has in the phase of choice of the individual alternatives.

• CARDIS is equal to the home-to-work travel distance and is

calculated knowing the residence address of the user and the address of the

site at which he works. This attribute is included in the utility functions of

the following alternatives: car during peak hour, car during low hour,

carpooling as a driver and carpooling as a passenger. For each of these

alternatives, CARDIS is multiplied by a different coefficient, bCARPTM for

car during peak hour, bCARTIM for car during low hour, bCPTIM for

carpooling as a driver and bCPPTIM for carpooling as a passenger, in order

to take into account the different influence that the home-to-work travel

distance can have in choosing these three options.

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• UBKDIST is very similar to CARDIS, with the only difference that it

is equal to 0 when bicycle is not an available alternative (see “Non-

availability attributes”). The reason why it has been decided to create this

different attribute and not to use CARDIS also for the “bike” alternative is

because, with this logic, during the calibration the negativity of this

alternative when the distance is too much to be covered by bicycle is taken

by the non availability attribute and not by the distance attribute. As

anticipated, this attribute is included in the utility function of the bike

alternative and it is multiplied by the coefficient named bBCTDIS.

• UWLKDIST has the same logic of UBKDIST, with the only

difference that, as it refers to the walking alternative, the limit distance for

which going by foot is considered available is lower. The coefficient by

which this attribute is multiplied is named bPEDDIS.

• UHSDIST is equal to the distance from home to the nearest bus stop

if the person reaches it by walking; it is equal to 0 otherwise. This attribute

is included in the public transport utility function and it is multiplied with the

coefficient named bHOMSTD.

• UHSDISTC is equal to the distance from home to the nearest bus stop

if the person reaches it using a private mean of transport; it is equal to 0

otherwise. This attribute is included in the park and ride utility function and

it is multiplied by the coefficient named bHOSTDC.

• UPUTRTIME is equal to the home-to-work travel time using public

transport. This attribute is included in the utility functions of the public

transport and park and ride alternatives, but, for each of these, it is multiplied

by a different coefficient: bTRATIM for public transport and bPARTIM for

park and ride. The reason of this choice is that it is assumed that travel time

has a different influence when choosing public transport and when choosing

park and ride.

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• UTRNCH is equal to the number of necessary transfers to reach the

site by public transport. This attribute is included in the utility function of

public transport alternative, multiplied by bTRANS.

• UCSTCAR is equal to the cost that the employee pays or would pay

to park his car near the site. The reason why this attribute does not include

the total amount of money that the employee pays or would pay to arrive at

work by car is because the latter cost is divided into two parts: the parking

fee, taken into account by UCSTCAR, and a cost that is proportional to the

distance and, as a consequence, indirectly taken into account by the attribute

CARDIS. This attribute is included in the utility functions of the two car

alternatives, and it is multiplied by bCST in both cases.

• UCSTPT is equal to the cost that the employee pays or would pay to

go to work by public transport; it is included in the utility functions of public

transport and park and ride alternatives, always multiplied by the mentioned

bCST coefficient.

• UCSTPCAPO is equal to the fee that car pooling crews should pay to

park the car in the company parking, if the latter is accessible by the

employee; the attribute is equal to the cost for parking the car outside the

company car parking otherwise. This attribute is included in the utility

functions of the two car pooling alternatives and, in both cases, it is

multiplied by the mentioned bCST coefficient.

• UNRNPLW is an attribute that takes into account if the person lives

near the place of work (in this case its value is 1), and it is included in the

utility function of car pooling as a passenger, multiplied by bNRNPLW; the

reason why this attribute has been introduced is because people who live near

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the place of work have a bigger probability to find someone who goes

through the place where they live and who can share his car with them.

• UTPSATS corresponds to the person’s level of satisfaction with

public transport: bigger is the value and higher is the satisfaction. This

attribute is included in the utility function of public transport and park and

ride alternatives, but it is multiplied by two different coefficients in the two

cases: bPARSAT for park and ride, and bTPTSAT for public transport.

• PARLOT is equal to 1 if there are car parks at the main public

transport stops which can be used to arrive at the site without transfers; it is

included in the utility function of the park and ride alternative and it is

multiplied by the coefficient named bPARLOT.

• SFTBKL is equal to 1 if there are safety bike lanes that arrive at the

site where the person works. This attribute is included in the utility function

of the bike alternative, where it is multiplied by bSFTBKL coefficient.

2) Socio-Economic attributes:

The socio-economic attributes are the type of attributes connected to the

social and economic aspects that influence the employees in the decision-

making process.

• UMNGR is the third socio-economic attribute of the model, and it

takes into account the role of that person in the company; in particular, if the

interviewed is a manager, the value of the attribute is 1. This attribute is

included in the utility functions of the two car alternatives multiplied by

bWRKTP, because it is expected that a manager tends to use a car to go to

work.

• UEWOMN is the first and classical socio-economic attribute and it

takes into account if the interviewed person is a woman; in particular its value

is 1 if the person belongs to the female gender and 0 if belongs to the male

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one. This attribute can be found, multiplied by bBIKEW, in the utility

function of motorcycle and bicycle alternatives, and, multiplied by bCARW,

in the utility function of the two car alternatives. The reason why it has been

decided to create two different coefficients is because it is expected that

women tend to choose the car rather than the motorcycle or the bike.

• UEYONG considers if that specific person is young or not; in

particular, if the person is less than 40 years old, he is considered young and

the attribute’s value is 1. This attribute can be found, multiplied by bBIKEY,

in the utility function of motorcycle and bicycle alternatives, and, multiplied

by bCARY, in the utility function of the two car alternatives. The reason why

it has been decided to create two different coefficients is because it is

expected young people tend to choose a bike or a motorcycle to go to work

rather than a car.

• UACSTOPS is equal to 1 if the person needs to stop off during the

home-to-work trip for taking children to school or other family business. This

attribute is included, multiplied by the bACCSTP coefficient, in the utility

function of the two car alternatives: it is expected that employees who need

to take children to school or other family’s members elsewhere tend to go to

work by car.

• UGENSTOP is equal to 1 if the person needs to stop off during the

home-to-work trip for reasons different from taking children to school or

other family business. This attribute is included, multiplied by the bGENSTP

coefficient, in the utility function of the two car alternatives and of

motorcycle: it is expected that employees who need to stop off during the

home-to-work trip for reasons different from taking family’s members where

they have to go tend to go to work by car or by motorcycle.

• UMNGR is the third socio-economic attribute of the model, and it

takes into account the role of that person in the company; in particular, if the

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interviewed is a manager, the value of the attribute is 1. This attribute is

included in the utility functions of the two car alternatives multiplied by

bWRKTP, because it is expected that a manager tends to use a car to go to

work.

• UFMLY takes into account if the person is the only member of the

family, situation in which the value of the attribute is 1. This attribute is

included in the utility function of the two car alternative and it is multiplied

by the bFMLY coefficient.

• UFMLMNA is a socio-economic attribute too, and its value is equal

to 1 if there is at least one member of the interviewed person’s family who is

not autonomous in his movements. This attribute is included in the utility

function of the two car alternatives and it is multiplied by the bMINOR

coefficient.

• UFLXBL is an attribute that takes into account the flexibility that the

considered person has in his starting working time; in particular, it is equal

to 1 if the considered person has a flexibility on the starting working time of

two or more hours, 0.5 if the flexibility that he has is of just one hour, 0.25 if

the flexibility is of half an hour and, finally, 0 if the working time is strict.

This attribute is included in the utility function of car during low hour,

multiplied by bFLXCR, and in the utility function of motorcycle, multiplied

by bFLXMC.

• ULNBREK is equal to 1 if the person has to return home or to conduct

activities which require the use of a private mean of transport during lunch

break. This attribute, always multiplied by bLUNBRK, is included in the

utility functions of car during peak hour, car during low hour, motorcycle and

car-pooling as a driver: the idea is that if a person has to move during the

lunch break, the same person would be inclined to choose the alternatives

that let him have a private mean of transport available at the site of work.

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3) Choice attributes:

These attributes are those related with the choices made by the employees

interviewed.

This category includes all of the attributes of the second row of the table:

USAMCPT, USAMMCT, USAMBCT, USAMPED, USAMTRA,

USAMPAR, USAMCPD, USAMCPP and USAMCLT.

These attributes usually have a value of 0, and are connected with the theory

of stated preferences, that will be treated in one of the next paragraphs.

The coefficient by which all of these attributes are multiplied is the same for

each alternative and is named bSAMREV.

In the third row of the table contains additional attributes of the choice:

UFETCPT, UFETMCT, UFETBCT, UFETPED, UFETTRA, UFETPAR,

UFETCPD, UFETCPP, UFETCLT.

The generic attribute UFET- assumes different scores depending on how

much individual priorities match with the reasons identified as those that lead

to choose the specific alternative.

In the following table is shown how they are related to the mode of transport

and the reasons that lead a person to choose one in particular.

CPT MCT BCT PED TRA PAR CPD CPP CLT

Security x x x x x

Health x x x x

Comfort x x x

People’s driving x x x

Autonomy x x x x

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Lack of efficient

alternatives x x x

Inefficient

public

transport

x x x x x x

Non work

related

activities

x x x x

Lack of cycle

paths x x x x

Least stressful

option x x x x x

Travel time x x x x

Environmental

impact x x x x x x

Difficulty of

parking x x x x

Cost x x x x x

Table 1 – Choice Attributes and Priorities

The last “choice attributes” is ONEASA, it assumes always value equal to 1.

This attribute is included in the utility function of all the alternatives except

for the alternative “car during peak hour”, and is multiplied by a coefficient

different for each of these alternatives.

4) No-Availability attributes:

This category of attributes is extremely important because they take into

account if a specific alternative travel is available or not for an employee.

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Below we proceed to the description of the main attributes of Availability in

the template:

• UCARAVIL takes into account if the person has a car that is available

for his home-to-work trip; in that case the value of this attribute is 0,

otherwise is 1.

• UMCAVIL takes into account if the person has a motorcycle that is

available for his home-to-work trip; in this case, the attribute is equal to 0.

• UBKAVIL takes into account if the person lives near enough to the

site to reach it by bike; in this case, the value of this attribute is 0, otherwise

is 1.

• UWLKAVIL takes into account if the person lives near enough to the

site to reach it by walking; in this case, this attribute is equal to 0, otherwise

to 1.

• UTRAAVIL is equal to 0 (public transport is available) if the

interviewed person arrives or would arrive at the nearest public transport stop

by walking; if it is not the case, the value of this attribute would be 1.

• UPARAVIL is equal to 1 (park and ride is not available) if the

interviewed person arrives or would arrive at the nearest public transport stop

by walking; if the person uses or would use a private

mean of transport (car, motorcycle or bike), park and ride would be available.

All of the attributes listed above are multiplied with the same factor called

bNONAVL.

In the model there is an additional attribute of availability: UEBKAVIL. This

attribute differs from the previous ones because it is equal to the cost of an

electric bicycle, which is refunded by the company of the employee if the

distance travelled in the journey to and from work is such as to allow the

employee to use an electric bicycle.

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If not, the value of this attribute is equal to 0. The attribute UEBKAVIL is

multiplied by the coefficient bEAVL and is included in the utility function of

the alternative modal “bicycle”.

5) Parking attributes:

The attributes of this category take into account the supply in relation to the

availability or otherwise of parking spaces.

• UCCRPAR takes into account if the person can access the company

parking with the car and it is included in the utility functions of the two car

alternatives.

• UCCPPAR takes into account if the person can access the company

parking as part of a car-pooling crew and it is included in the utility function

of the car-pooling as a driver alternative.

• UCOPRKMC takes into account if the person can access the company

parking with a motorcycle, and it is included in the utility function of the

motorcycle alternative.

• UCOPRKBK takes into account if the person can access the company

parking with a bike, and it is included in the utility function of the bicycle

alternative.

UCCRPAR e UCCPPAR are multiplied by the same coefficient, bCAPRK,

because it is assumed that the positive influence that the possibility of leaving

the car in the company parking is the same in choosing car-pooling as a

driver, car during peak hour and car during low hour. Similarly,

UCOPRKMC and UCOPRKBK are multiplied by the same coefficient,

bSCRPRK, because it is assumed that the positive influence that the

possibility of leaving the motorcycle or the bike in the company parking is

the same in choosing bicycle and motorcycle.

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6) Additional service attributes:

The additional attributes to take into account the given offer in terms of

services for the parking.

Here the main attributes are presented:

• UWTREBK is equal to the ratio between the number of electric

company bikes available for people who work at the site and the number of

employee of the site. This attribute is always multiplied by the same

coefficient, bWTREBK, and it is included in the utility functions of five

alternatives: bicycle, walking, public transport, park and ride and car pooling

as a passenger.

• DRERMS is equal to 1 if employees are provided with locker rooms,

and it is included, multiplied by bDRERMS, in the utility function of the bike

alternative.

• SHWERS is equal to 1 if there are showers at the site that can be used

by employees, and it is included, multiplied by bSHWERS, in the utility

function of the bike alternative.

• UGRABACK is equal to 1 if there is a plan in place to ensure

employees at the site can get home quickly in case of emergency. This

attribute is always multiplied by the same coefficient, bGRABAK, and it is

included in the utility functions of five alternatives: bicycle, walking, public

transport, park and ride and car-pooling as a passenger.

• UWTRVEHC is equal to the ratio between the number of traditional

company cars available for people who work at the site and the number of

employees of the site. This attribute is always multiplied by the same

coefficient, bWTRVEH, and it is included in the utility functions of five

alternatives: bicycle, walking, public transport, park and ride and car-pooling

as a passenger.

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• UWTREVEH is equal to the ratio between the number of electric

company cars available for people who work at the site and the number of

employees of the site. This attribute is always multiplied by the same

coefficient, bWTREVEH, and it is included in the utility functions of five

alternatives: bicycle, walking, public transport, park and ride and car-pooling

as a passenger.

• UCPOINF is equal to 1 if there is an IT system that puts in contact

people who take the same route at the same time. This attribute is always

multiplied by the same coefficient, bCPOINF, and it is included in the utility

functions of the two car-pooling alternatives.

• SCNTU is equal to 1 if the company provides the employee with a

discount to acquire the annual pass to public transport. This attribute is

always multiplied by the same coefficient, bSCNTU, and it is included in the

utility functions of public transport and park and ride alternatives.

• UBKCO is equal to 1 if the company provides the employee with a

traditional bicycle, and it is included, multiplied by bBKCO, in the utility

function of the bike alternative.

• UEQUP is equal to 1 if the company provides the employee with a

discount to acquire the outfitting useful to arrive at work by bicycle, and it is

included, multiplied by bEQUP, in the utility function of the bike alternative.

• USTLN is equal to 1 if the company provides the employee with a

discount for acquiring an insurance policy for the bike, and it is included,

multiplied by bSTLN, in the utility function of the bike alternative.

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4.2.3 STATED PREFERENCES METHODOLOGY

One of the main tools of the Mobility Manager software is the questionnaire

provided to employees, from which we have a disaggregated estimate of the

demand. The surveys used to collect basic information are of two different

classes: surveys on actual travel behaviour in a real context (Revealed

Preference or RP surveys) or investigations on hypothetical travel behaviour

in fictitious scenarios (static preferences or SP surveys).

Stated Preferences Methodology is fundamental to calibrate models that take

into account even non-concrete situations and is the most appropriate in our

case in which we also analyse the propensity of users to change modes of

transport in the face of interventions and incentives (fictitious scenario).

With reference to the model of the previous paragraph, it could be possible

that one or more attributes, in particular related to the supply, are equal to 0

for all the people interviewed because this service / structure is not provided

at all. To overcome this problem, non-real scenarios are presented to the

interviewed user, who must identify the alternative he would choose in the

indicated situation. Thus, we can have two different types of answers for the

same person:

- The preference revealed at present;

- The declared preference that will choose in the new scenario presented.

A problem that can occur with this methodology is that people tend to

confirm the current choice when a stated situation is presented to them and

to avoid this problem, a “confirmation” attribute has to be introduced in the

model for each alternative. This kind of attribute is always equal to 0 if the

record comes from a revealed preference, while, if the record comes from a

stated preference in which the person has chosen the same alternative used at

the current situation, the confirmation attribute associated to the mode of

transport currently used is equal to 1. In the model that has been specified in

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the previous paragraph, the confirmation attributes, one for each alternative,

are USAMCPT, USAMMCT, USAMBCT, USAMPED, USAMTRA,

USAMPAR, USAMCPD, USAMCPP E USAMCLT.

Another problem of the stated preferences methodology is that the value of

the parameter θ is different if you are referring to real-world scenarios or

fictitious. To overcome this kind of problem, when the calibration of the

model is realised taking into account both types of scenario (real and

fictional) it is necessary to introduce a scale parameter, with the purpose of

considering this difference. The scale parameter is multiplied by all the

coefficients when the data comes from the stated preferences.

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5. THE GAMIFICATION

In this thesis work, the software “mobility manager” has been implemented

with a new simulation intervention: the new strategy, included among those

already existing (incentive for public transport, carpooling software, etc.),

consists in a gamification app that aims to change mobility habits of

employees by means of awards and rankings.

This gamification app has been designed to concretely change the way

employees move and at the same time provide the company with huge

information to promote long-term actions. This application, in line with the

principles of environmental, economic and social sustainability, encourages

through a reward system the use of more sustainable transport alternatives.

Urban mobility is a topic increasingly important for public institutions and

private companies. Its better organization can lead to less externalities in

urban areas as pollution and congestion. Private companies generate a huge

amount of systematic movements along the home-office path and their goal

could be to generate a modal shift of employees from private motorized

vehicles (cars and motorbikes) to more sustainable one (walking, cycling,

PT, etc.).

Users’ propensity to use new means of transport could be very low and

company mobility managers can offer them incentives to promote

sustainability.

Instead of using traditional incentives as discounts and vouchers,

gamification is a new strategy to promote sustainability where employees are

encouraged to do more physical activity and use transit transport system

thanks to a system of ranking, challenges and rewards.

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5.1 SOFTWARE IMPLEMENTATION AND MOBILITY SURVEY

As seen in Chapters 3 and 4, the availability of new alternatives can be

simulated through a logit model calibrated with maximum likelihood

method. Our approach consists to implement the current survey proposed by

the software “Mobility Manager” with two innovative questions dedicated to

gamification:

If the company provided you with a gamification app to reward your

sustainable behaviours (walk, bike, public transport) would you be

willing to use it?

yes 1 |__|

no 2 |__|

Which sustainable transport mode would you use to be rewarded?

walk 1 |__|

bike 2 |__|

PT 3 |__|

While the first question aims to investigate the interest of employees about

gamification through a qualitative approach, the latter is the quantitative one

and acts in the systematic utility of a multinomial logit model.

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Figure 21 – Questions dedicated to gamification

If the company provided you with a gamification app to reward your sustainable behaviours (walk, bike, public

transport) would you be willing to use it?

Yes

Which sustainable transport mode

would you use to be rewarded?

Bike

Walking

Public Transport

No

C

h

o

i

c

e

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The availability of this App acts in the model as a dummy variable that can

be [0,1] where 𝑎𝑢𝑘𝐶 = 1 for the mode of transport chosen and 𝛽𝐶 is the output

of calibration.

𝑉𝑢𝑘 = ∑ 𝛽𝐶 ∙ 𝑎𝑢𝑘𝐶

𝐶

So, it will increase the perceived utility of the three mode of transport that

can guarantee prized to the employees: walking, cycling and transit. The new

modal split will be calculated with the following MNL formula and will

affect the calculation of all others mobility indicators (environmental, social

and economic):

𝑝𝑘 = exp (

𝑉𝑘

𝜃)

∑ exp (𝑉ℎ

𝜃)ℎ𝜖𝐾

Figure 22 – Questions implemented in the software

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5.2 WHY USE A GAMIFICATION APP?

In the context of sustainable mobility, many actions can be taken to change

the modal split in favour of less polluted vehicles or ways. The power of a

gamification app is to engage users differently. In fact, the system involves

users through gamification, allowing them to achieve the following

objectives: loyalty, recruitment and problem solving. The principle behind

gamification is to use the dynamics and mechanics of the game to stimulate

some primary instincts of a human being: competition, social status,

compensation and success. The use of playful methods stimulates an active

behaviour and this can facilitate the understanding of the current world and

stimulate virtuous social behaviours. For this reason, the App provides a

collection of points that the employee can implement through: questionnaire

replies and tracking times (with different acknowledgments depending on the

means of transport used). In addition to involving users, the app allows you

to achieve different types of objectives that will be divided into two periods

of feasibility: short term and long term.

5.2.1 SHORT-TERM SCENARIO

The short-term goals that the app allows to achieve are the change in the

modal split and the calculation of emitted / reduced carbon dioxide.

The social aspect and the principles of gaming induce users towards more

sustainable transport habits. The App allows users to be tracked and

recognizes the means of transport used. As you drive kilometres, you

accumulate points: the accumulated points are greater for sustainable

transport. Thus, there will be a ranking among the different users and once

the established scores are reached, prizes will be awarded that can be

customized with selected and differentiated services and products. Users who

accept to be monitored and tracked through the App and use sustainable

means, will have more points and will win prizes with more probability.

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Tracking is not just about home-to-work travel but also about unsystematic

travel. Users are encouraged to use more sustainable means at all times of the

day, because they want to accumulate points and win prizes. This app helps

the company because there is a variation in the modal split and a big data

collection that improves the understanding of the dynamics of urban

mobility.

User tracking and recognition of the means of transport allows estimating the

amount of carbon dioxide emitted by private vehicles and public transport or

avoided by means of sustainable methods (walking, cycling). The

methodology is validated by RINA, an international organization that

certifies through the ISO 14064-II protocol the reduction of emissions

deriving from displacements.

5.2.2 LONG-TERM SCENARIO

The collection and analysis of systematic and non-systematic data, through

the monitoring of employees, will allow the Company to obtain useful

information to plan mobility actions in a sensible and conscious way.

Among the objectives of the Rome’s Pums 2018 is a modal rebalancing of

mobility, a reduction in pollution and an increase in satisfaction and social

inclusion. The App is a valid tool to achieve these objectives, in fact, it allows

collecting many mobility data for the displacements of the population with

which it is possible to study and analyse the trends of modal distribution,

pollution, kilometres travelled, etc. This collection is continuous and

punctual as it takes place independently with the tracking and it is possible

to compare scenarios for different days of the week, several months, different

seasons, that is all the comparisons that are wanted in order to plan strategies

at various levels.

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So, if this innovative and useful strategy will be applied by private and public

companies with the support of the public administrations, the latter could

improve feasibility studies about different infrastructural projects (bicycle

paths, parking areas, traffic optimization, electric charging columns, etc…)

through both the geo-referenced data provided by the users and the post-

processed indicators provided by the App.

A continuous improving of mobility habits will lead in the following years

(mid-term or long-term scenario) to the achieving of the goals set by

international institutions and companies, as NASA and EU. In the following

images, provided by NASA after 40-years earth monitoring, is clear to

understand how the global warming is affecting our land because of different

factors of which transportation and related fuel combustion are a relevant

part.

Figure 23 – Global warming

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6. THE GAMIFICATION APP FEATURES

In the previous chapter, the potentialities of a Gamification App have been

fully described: it is a valid intervention that, through a dynamic mobility

survey and continuous users’ tracking, allows company to reach short-term

goals and institutions/community to achieve mid/long-term objectives.

According to the main features described, the company Movesion s.r.l. has

developed a Gamification CMH app (Citizens' Mobility Habits) that is

mainly composed of four main sections:

1. Tracking: the user will be continuously tracked in his origin-

destination movement and several data are collected as speed and

acceleration. This amount of data is very useful to develop statistics,

recognize systematic movements and change in habits.

2. Mode detection: through the kinematics data obtained by tracking, an

algorithm implemented in the app automatically recognizes the means

of transport with which the user moves, without being declared. It is

possible through the use of GPS, accelerometer and the dynamic

speed/acceleration profiles of the users’ trip.

3. Profiling: through the App, the Mobility Manager will be able to

administer questionnaires to employees or citizens, useful both for the

description of the sample in question but also to be able to learn about

information that cannot be obtained from the individual tracking.

4. Prizes: users will receive points both for the questions answered and

for the tracking kilometres. The more sustainable the vehicle is, the

more points will be accumulated.

5. Sustainability: the App will allow users to gain greater knowledge of

the sustainable world through advice and information.

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Figure 24 – Main sections of a Gamification App

We analyse all the features of the App individually: tracking, mode detection

and then the various sections of which the application is composed (surveys,

activities, status, awards, profile).

Gamification App

Tracking

Set of coordinates to

describe the path

Mode detection

Descriptions of the means of

transport used

Profiling

Answers to the questionnaires

create their own mobility profile

Prizes

Prizes for tracking and

questions

Sustainability

Advice and information on

sustainable mobility

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Figure 25 – Gamification app

Welcome

Login

Sign In

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6.1 TRACKING

All the users who will join the Application are going to be monitored through

their devices in accordance with the regulations of current privacy legislation.

The tracking operation works by using the smartphone’s GPS function.

While the user can progressively check his paths on the map, the system will

post-process collected data by GPS to first recognize transport mode (Par.

6.2) and then assign points as function of different parameters (Par. 6.3)

Tracking is the fundamental basis of the app: through it you can establish the

paths taken by the user during the day. This allows you to understand the

most popular places or means of transport and the times of travel. Studying

the habits of mobility of users would allow us to describe the mobility flows

with which to plan interventions in the city.

Figure 26 - Tracking

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6.1.1 TEST

The app has been tested on a sample composed by 10 users that have been

continuously monitored for a 2-months period.

The users’ sample has been heterogeneously chosen by age, current mobility

habits and device owned.Errore. Il collegamento non è valido.

Figure 27 – Age of the users

Figure 28 – Travel mode of the users

< 30 30 - 50 > 50

PT Train Car Motorbike Bike

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The official invitation to join the test is represented in the following images:

For Android users

Figure 29 – Official invitation for Android users

For IOS users

Figure 30 – Official invitation for Ios users

Collected and post-processed data (See Annex 1) during the App Beta-

Version test in collaboration with Movesion IT Developers allowed to:

- Find improvement necessities (Also by direct users’ feedbacks)

- Fix bugs (if any)

- Release a new version CMH 2.0

In the second release the app has been improved in several ways:

functionalities, reliability and battery consumption.

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In the following image is represented a tracking sample during 24h in which

is possible to understand:

- Most travelled paths

- Points of interest (POIs)

- Tracking problems

Figure 31 – Most travelled paths

6.2 MODE DETECTION

All trips performed by users for different purposes can be analysed as O-D

couples. Movements’ segmentation can happen also during the same trip

toward a destination if more than one mode of transport is used

(multimodality). A continuous tracking of the users allow us to divide each

trip by several ∆t intervals, each one performed in a different travel mode.

Exploiting scientific researches (S. Hemminki, 2016) is possible to assign to

each mode of transport a typical speed and acceleration profile. Then, an

appropriate algorithm will continuously compare users’ dynamic speed

profile with the standard ones in the system to recognize the current modal

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choice and transition points. The output is a temporal segmentation of the trip

between progressive POIs in ∆𝑡𝑖 intervals travelled with 𝑖 = 1,2,3 … 𝑛

different modes.

Figure 32 – Intervals of trip

Figure 33 – Different speed profiles

Mode detection is fundamental to understand people mobility habits and

establish a rewarding system in accordance with the App purposes: obtain

sustainability choices by gamification and awards. In the following chart is

represented the logic behind the App: more sustainable is your choice and

higher is the award in terms of points collected and ranking score.

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Figure 34 – Awarding type

Finally, big data resources collected by App will be exploited by a Machine

Learning Algorithm capable to improve during the time mobility parameters

and recognize more accurately the transportation mode.

Walking

Tram

Bus

Train

Metro

Car / Motorbike

Bike

Stationary

Recognized modality Aggregation Awarding type

Most

Sustainable

Sustainable

Not

Sustainable

Only for tracking and

questionnaire

Tracking, questionnaire

and depending by

distance

Tracking, questionnaire

and depending by

distance

Only for tracking and

questionnaire

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6.3 APP TOOLS

The strength of gamification is the ability to stimulate human instincts, with

the aim of creating or satisfying desires and needs through objectives to be

reached, levels in which to progress and compete with other users. The App

uses gamification in its main tools: surveys, activities, status and awards.

The user will have the opportunity to accumulate points with an active

participation in the various tools of the app described in the following

paragraphs.

6.3.1 SURVEYS

A section of the App is composed of the questionnaires. If users answer the

questions, they acquire points.

The questionnaires are divided into categories; the main categories are

purpose / characteristics of the shift; means of movement; quality of the

move; perceived quality of the shift; proposals and opportunities. Let's

examine some questions that are part of the categories described above.

SURVEY ACTIVITIES STATUS AWARDS PROFILE

Figure 35 – Tools of a gamification App

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PURPOSE / CHARACTERISTICS OF THE TRIP

1. Why are you doing this trip?

Work

Study

Free time

Commissions

2. How many times a week do you do the same daily travel?

1

2

3

4

5

6

7

3. Do you make stops along the trip?

Yes

No

4. Would you live to change your current mode of transport towards

another one? If yes, which one?

No

Yes, the car

Yes, public transport

Yes, the motorcycle

Yes, the bicycle

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Yes, walking

Yes, the company bus or schoolbus

5. Why are you doing this trip

Work

Study

Free time

Commissions

6. How many times a week do you do the same daily travel?

1

2

3

4

5

6

7

7. Why do you use your current means of travel?

Cheapness

Less travel time

Safer

More comfortable

I have no other possibilities

CHECK OF THE TRIP

1. Did you use the "bike" this morning?

Yes

No

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QUALITY OF THE TRIP – CAR

1. How long was the trip? (in minutes)

From 0 to 15 minutes

From 16 to 30 minutes

From 31 to 45 minutes

From 46 to 60 minutes

More than 60 minutes

2. If you are doing the same trip with PT instead of Car, does the

time required changes?

They would remain the same

I can save time

The trip is longer of about 10 minutes

The trip is longer of at least 20 minutes

The time required is very larger

3. What is/was road pavement conditions along your trip?

Bad conditions (holes, damaged, with poor signage)

Good conditions (No interventions required)

Sufficient (Some interventions are appreciated)

4. Do the roads that you use frequently clean?

Yes

No, there are leaves, waste and other things

5. What do you think about the route chosen? Is it safe?

Yes

No, there are dangerous crossings

No, lighting and visibility are lacking or insufficient

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No, the regulation for pedestrian crossings is lacking

No, lanes are shared with cyclists

No, signals are insufficient, damaged or not clearly visible

QUALITY OF THE TRIP – PUBLIC TRANSPORT

1. How long was the trip? (in minutes)

From 0 to 15 minutes

From 16 to 30 minutes

From 31 to 45 minutes

From 46 to 60 minutes

More than 60 minutes

2. If you are doing the same trip with Car instead of PT, does the

time required changes?

They would remain the same

I will spend more time

The trip is shorter of about 10 minutes

The trip is shorter of at least 20 minutes

I can save a lot of time

3. In what conditions are the stations and its stops/platforms that

you use for the daily transfer?

Well organized with an high accessibility (i.e. interchange parking...)

Are desolate and have poor lighting

They are completely unsafe and/or poor accessible

4. What are the conditions of the public transport vehicles that you

use for daily travel?

There is no problem to find a place to sit

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They are very crowded with only standing places

They are crowded with also cleaning problems

5. Do you think the route you take to reach your destination is safe?

Yes

No, there are dangerous crossings

No, lighting and visibility are scarce

No, the regulation for pedestrian crossings is lacking

No, there is promiscuity with cycling routes

No, there are no suitable signs

PERCEIVED QUALITY OF THE TRIP

1. How do you feel after the trip?

Stressed

Tired

Relaxed

The trip does not affect my mood

2. How many times a week you daily travel time is perturbed/affected

by some external factors? (Traffic, accidents…)

1

2

3

More than 3

Never

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PROPOSALS AND OPPORTUNITIES

1. Would you like to participate in sustainability-oriented events, if

so which ones?

No

Yes, cycling competitions

Yes, walks in the neighbourhoods of your city

Yes, information points and citizen opinion collection

In a first release, the App will provide to users the multiple sections proposed

to which corresponds different kind of questions. The users will be free to

answer or not to a certain question. Of course, higher is the compliance and

higher is the points accumulation for the user. The philosophy is to provide

Figure 36 – Question in a gamification App

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a reward directly proportional to the contribution to understand people’s

mobility habits.

Then, an important improvement will be applied: matching the information

coming by tracking and mode detection to the ones collectable by dynamic

questions along the trip, the app will propose to users “customized questions”

during the day. For instance:

- Customized questions for mode of travel

- Avoid questions while driving

- Ask opinions on travel quality after transition to a mode of transport to

another one

- Etc…

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6.3.2 ACTIVITIES

The "activity" section of the app summarizes all the users' movements

segmented for mode of transport chosen during the days. For each single trip,

different information are reported:

• Corresponding mode of transport: segmentation is performed for car

(including motorbikes), public transport (including trains, buses, metro and

tram), walking and cycling.

• Kilometres travelled with each mode of transport, calculated by GPS and

disaggregated in post-elaboration data depending on resulting speed and

acceleration profiles.

• Date and time of the journey.

• Carbon dioxide (CO2) emitted and avoided: each kind of vehicle has its

own average emission factor and the resultant total emission is obtained by

multiplying this unitary 𝐸𝐹𝑚 for each “m” mode of transport and the resultant

𝐾𝑚𝑚 travelled with the mode “m”. By the other side, the app is capable to

calculate the emissions avoided with respect to the most pollutant alternative

that is the private car.

Mode of Transport Emissions Avoided

Car 0

PT ∆𝐸𝐶𝑎𝑟−𝑃𝑇

Walking 𝐸𝐶𝑎𝑟

Cycling 𝐸𝐶𝑎𝑟 Table 2 – Emissions avoided

This information allows the user to know his own emission level and

therefore to understand how he affects the environment. A society aware of

its polluting emissions on the environment is able to understand the

responsibilities connected to people’s decisions and the resulting footprint of

everyone on the external sphere as quality of the air and of the built

environment.

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Figure 37 - Activities

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6.3.3 STATUS

The user can check the amount of points collected and his ranking position

in the "status" section. The combined use of ranking and gamification

stimulates the user to use more sustainable means and in long-term these

mobility choices could become habits.

The points are estimated and assigned according to the sustainability

connected to the recognized (and chosen) mode of transport, as shown in the

following chart. It is directly connected that more physical activity is

performed by the user and higher is the resulting score obtained. The

principle behind the app is to give real awards to more worthy users to invite

Figure 38 - Status

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them to continue with these good habits (bicycle, bus free ticket, carpooling

subscription, etc…).

Figure 39 - Awards

Walking

Tram

Bus

Train

Metro

Car / Motorbike

Bike

Stationary

Recognized modality Aggregation Awards

Most

Sustainable

Sustainable

Not

Sustainable

1 point for each kilometre +

1 point for each questionnaire

3 point for each kilometre +

1 point for each questionnaire

2 point for each kilometre +

1 point for each questionnaire

1 point for each kilometre +

1 point for each questionnaire

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6.3.4 AWARDS

As introduced in the previous paragraph, collected points can be used to earn

rewards. Who could be interested is sustainability habits? Mainly this interest

is shown by Public Administrations (as Municipalities) and private

companies interested in sustanability and footprint in the environment (see

also CSR in par. 2.5).

The prizes can be customized by the Municipality and the Area/Company

Mobility Manager. Some types of rewards are: voucher for the purchase of a

bike, discounts on public transport tickets, etc. In the future, points and prizes

could be used to regulate mobility credits for citizens (see conclusions).

Figure 40 – Award in a gamification App

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6.4 PLATFORM MANAGEMENT

The Mobility Manager can manage certain parameters of the app through its

own and reserved web interface.

His tasks are divided in two different steps:

1) Launch of surveys, organization of competitions, questionnaire

customizing for users, questions update, add prizes in the store and

send various communications to the community. This phase is

fundamental to obtain an high compliance and better understand

people’s needs and habits.

2) All collected data can be downloaded in different formats (i.e. excel

tables, .csv report, graphs, statistics, etc…) and then elaborated for

different purposes. Of course, it is not directly required because the

platform already aggregates data to produce a lot of indicators and

statistics in the field of transportation, sustainability and mobility.

In the following images is shown the standard interface for the Mobility

Manager:

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Survey Interface

Figure 41 – Survey interface

Figure 42 – Survey interface

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Figure 43 – Survey interface

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Store

Figure 44 - Store

Figure 45 - Store

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Data Monitoring: the Mobility Manager can also monitor the

employees’ performances through various indicators and analyse

progress obtained since the launch of the survey.

Figure 46 – Data monitoring

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Figure 47 – Data monitoring

6.5 BENEFITS ON EMPLOYERS’ HEALTH

Chapter 5 was intended to underline the utility of a gamification app as a

mobility strategy in the hands of the figures responsible of the mobility: the

Mobility Managers.

In fact, in a sustainability optic, it encourages users to move with low (or

zero) emission modalities exploiting a rewarding system. Companies and

municipalities have also the opportunity to collect useful information, by

means of tracking, to plan long-term interventions.

The benefits coming through behavioural changes in the field of mobility

have not to be classified only in long-term advantages on the environment.

In fact, there is a strictly connection between sustainable mobility and

physical activity that influence in a positive way the life of the citizens both

in short and long period: since stress reduction to average life expectancy

increase.

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The sedentary lifestyle in Italy was estimated in 2017 to be responsible of

14,6% of all death. As estimated by the ISS (Istituto Superiore della Sanità)

both an increase in levels of physical activity and the adoption of healthy

lifestyle would lead to considerable savings for the National Health Service

(SSN): more than 2 billion and 300 thousand euros in terms of diagnostic

services, hospital treatment and drug therapies avoided.

Also the data of the World Health Organization (WHO) are impressive: 25%

of the adults are not sufficiently active and 80% of adolescents do not reach

the recommended levels of physical activity. In this scenario, the App is

exploited as a strategic mean through which promote physical movement to

the whole community. The principle of gamification through a reward system

is able to tempt users to avoid the private car.

In the health field, this strategy could guarantee higher well-being and lower

social costs for the community. A research conducted in 2018 by the

American U.S. Department of Health and Human Services emphasized the

numerical dependence between physical activity expressed in MET (a unit of

measure used to define the energy spent in physical activity during the day –

Metabolic Equivalent for Task) and the reduction in death and various

diseases’ risk.

The results of the tests conducted, expressed in percentage reduction of risk

correlated to minutes of physical activity per week, allowed us to find a good

correlation between sustainable mobility and quality of life.

For our purposes, four main indicators are analysed in an analytical way: Risk

of Mortality (general), Risk of Diseases (general), Productivity Level

Increase, Level of Stress. The output of the research conducted in U.S.A. by

means of different tests on several groups of people is a discrete sequence of

points that fitted in an excellent way to linear and 2nd order regression towards

we obtained four continuous functions.

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Risk of Mortality: this indicator is obtained merging multiple causes

of death. It is interesting to explain the parabolic shape of the function.

Physical activity is able to increasingly improve the quality of life but

after certain very high levels, it can lead to other diseases (i.e. heart

failure). Looking to the following chart, an average weekly activity of

500 minutes, just over an hour per day, can reduce the overall risk of

mortality of about 40%. This function is very significant especially if

we consider that is not difficult to carry out a physical activity for 1

hour per day and the resulting benefit is priceless.

Chart 1 – Risk of mortality

y = 3E-07x2 - 0,0006x + 0,8661R² = 0,742

0

0,2

0,4

0,6

0,8

1

0 200 400 600 800 1000 1200 1400 1600 1800 2000

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Risk of Diseases: as the previous indicator, also this one is made up merging

data for different discrete diseases as diabetes. According to an acceptable

level of physical activity for adults, with 8 hours of movement the risk of

illnesses is reduced by 25%.

Chart 2 – Risk of diseases

y = 0,0046x2 - 0,073x + 1R² = 1

0

0,2

0,4

0,6

0,8

1

0 2 4 6 8 10

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Physical activity, however, has consequences not only on our physical state

but also on the mental state (Sanity). In fact, the current research has shown

a strict numerical dependence between the hours spent on weekly physical

activity weekly and the resulting stress/work productivity. 500 minutes of

activity per week can lead to 25% of stress reduction and a resulting increase

of 3% in work productivity (loss of productivity is an important cost item for

companies in Balance Sheet and CSR).

Productivity

Chart 3 – Workplace productivity loss

y = -5E-05x - 0,0906R² = 0,9844

-14%

-12%

-10%

-8%

-6%

-4%

-2%

0%

0 100 200 300 400 500 600

Physical activity (min/week)

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Stress

Chart 4 – Level of stress

Figure 48 – Consequences of physical activity

As mentioned above these aspects are linked not only to well-being for the

user but can also estimated as costs for different stakeholders and included in

companies’ CSR.

Accordingly to the CSR principles and exploiting the 4 functions described,

the gains coming by physical activity can be quantified in monetary terms for

three different stakeholders: user, company and community. Costs have been

estimated according with official statistics in 2018.

y = 1E-06x2 - 0,0011x + 0,4683R² = 0,9005

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0 100 200 300 400 500 600

Physical activity (min/week)

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Cost of Mortality: It is not easy to estimate an accurate cost connected

to mortality because of different factors affecting it. The most relevant

parameters are the years of useful life lost, the cost estimated by life

insurances and medical cares required. The following formula is one

example of methods used for statistical estimation of cost of life.

Figure 49 – Cost of the life

For our goals we assumed as design value 1 million euros, according

with OECD, 2018. So, conforming to Italian Population and certified

deaths in 2018, each citizen pays socially about € 10.532 for the

countless deaths (in terms of taxation system and costs for public

health system).

Considering an average physical activity of 500 minutes per week, the

social costs per citizen are statistically considerably reduced:

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Figure 50 – Benefits due to mortality reduction

Cost of Diseases: in the same way, the costs for diseases and their

reduction due to physical activity were estimated. The cost of a person

with diseases is due to the need for medical cares, specialist visits and

various treatments.

Figure 51 – Benefits due to diseases reduction

Cost for mortality

10.532€

8 hours of physical activity

-40% mortality

New cost for mortality

6.319€

Profit

4.213€

Cost for diseases

148€

8 hours of physical activity

-25% diseases

New cost for diseases

108€

Profit

40 €

User Community

User Community

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Increase of productivity: both the reduction of mortality and illnesses

due to an increase in physical activity lead to economic benefits as

well as an increase in productivity. As estimated by University of

Rome “La Sapienza” in 2018, labour productivity can be estimated

through an analytic process involving the following parameters. The

outputs of the cited research were different values of hourly

productivity for type of employment, between 3,81 €/h for a worker

and 9,47 €/h for a manager. According to our goals, the average value

of 6 €/h is assumed in our calculations.

Figure 52 - Productivity

The productivity of a person in a business context has been estimated

at € 12,960 per year. If a user completes about eight hours of physical

activity per week his productivity could statistically increase by 3%

and for this he will produce 3% more. Gain is estimated.

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Figure 53 – Benefits due to productivity increase

Stress related costs: scientific research has shown that a stressed

person is led to ask for more days of illness, because of: other diseases

connected to high level of stress and difficulties to work in elevated

levels of stress and anxiety.

Depending on different job regulations, the cost paid by companies

for a days off because of illness can fluctuate between zero indemnity

and the entire working day. For this reason, 50% of the value of the

working day was chosen. According to ISTAT (2016) the average

gross income for an Italian employee is € 30.000. Assuming on

average 17 days for illness per year, with a 25% stress reduction the

days off needed could be reduced to 13 with an annual profit of € 236

for each employee.

Productivity

12.960€

8 hours of physical activity

+3% productivity

New productivity

14.601€

Profit

1.641 €

Company Community

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Figure 54 – Benefits due to stress reduction

Toward a system capable of increase the average level of physical activity of

the whole community (i.e. the App), the society will gain different

advantages in terms of well-being and economic incomes. The three main

stakeholders are users, companies and community.

Stress related costs

944 €

8 hours of physical activity

-25% stress

New cost

708€

Profit

236 €

User Community

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Figure 55 – Benefits due to physical activity

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7. CASE STUDY: MOBILITY ANALYSIS OF DAVINES’

EMPLOYEES IN PARMA CITY

In this chapter will be analysed on a real sample of users the real capabilities

of the combined use of Mobility Manager Software and the correlated

Gamification App.

As seen in Chapters 3 and 4, the traditional and best way to forecast mobility

habits of citizens is through surveys. Indeed, in March 2019 the Company

Movesion performed a mobility survey to the employees of Davines

Company. The tool used to investigate systematic practices and needs of the

employees, in terms of mobility, is the Software “Mobility Manager” in its

last implementation including the Gamification App as an intervention

scenario. In particular, the task of the survey is to give to the Company

Mobility Manager the possibility (through data, reports, indicators and

graphics) to understand the current state and the suitable actions for the

future.

Finally, as seen in chapter 6, if through the dedicated section of the

questionnaire the users will declare an interest in the Gamification App, its

potential could be simulated and its output inserted in the Davines’ CSR

Report.

Figure 56 – Davines logo

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7.1 THE COMPANY

Davines is a Company founded in 1987 in Parma (Northern Italy), which

operates in the field of cosmetics and hair care products. It stands out from

the competition due to the absolute promotion of ecologically sustainable

products and the use of natural energy resources for their production.

The office, a modern campus in the countryside with 335 employees, is

located in the north-west part of Parma City, along the highway axis between

Piacenza and Modena.

Figure 57 – Cartography of site

Figure 58 – Davines campus

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7.2 TRANSPORT ANALYSIS: SUPPLY

The 335 employees working everyday in the huge campus of Parma can

access the office with different travel modes: their mobility choices are

affected by individual needs and external factors. In particular, the latter

depends on the services that both your company and your

municipality/province provide to you.

Davines provides to its employees 70 private parkings for traditional cars, 18

for electric ones, 20 for motorbikes, 10 for bicycles and 20 showers dedicated

to cyclists and pedestrians in two different changing rooms. For what

concerns transport services, it provides 2 private company shuttles, 40

traditional cars and 7 electric ones.

Figure 59 - Supply

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In the Area of Parma, the employees can access the following services to

reach the workplace:

By car it is easily accessible through the highway A1 Milan-Naples,

exit of Parma Fiera (Casello di Parma). Of course, free roads are

available with longer travel times.

Figure 60 – Accessibility of Danives

All access roads to the office have perfect road pavement, one or two

lanes per direction and no sidewalks or bicycle paths. It is an important

constraint to consider in the simulation phase: it will be interesting, in

case of good propensity towards cycle mobility, to investigate for

possible design solutions.

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Figure 61 – Viale delle Esposizioni

It is accessible by bus (n. 12) from the Parma city centre in a time

ranging from half an hour to 1 hour, of course less travel times are

required from the northern area. The Roncopascolo bus terminal is

only 200m far from the entrance.

Figure 62 – Path of bus n.12

Regarding pedestrian and cycle accessibility, it is emphasized that

although most of the access roads to the northern area of Parma are

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equipped with cycle paths or wide sidewalks, the area surrounding the

campus does not have these infrastructures necessary to guarantee

user security.

Figure 63 – Strada Parma Rotta

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7.3 TRANSPORT ANALYSIS: DEMAND

The methodology used in this analysis to investigate travel demand and

systematic habits of Davines’ employees in the Area of Parma is by digital

questionnaireas. The survey, performed in Mobility Manager, reached in two

weeks a compliance rate of about 35% which corresponds to 120 employees.

Chart 5 – Compliance rate

The collected answers have been then analysed to understand the impact of

this company on the territory as capacity to generate movements due to

necessity of reaching the workplace.

The first step has been the localization of people’s origins (domiciles). More

than half part of users are located in Parma City, while others are divided in

two rural areas: north province of Parma and along the highway axis

Piacenza-Modena.

35%

65%

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Figure 64 – Employees’ origines

7.3.1 MODAL CHOICES

The main indicator of the Home to Work Plan (Piano Spostamenti Casa-

Lavoro) is the modal split. In this survey more than 90% of the users declared

to choose systematically the private car to reach the workplace, despite they

can use a Company Bus provided as a benefit for all employees by their

Company. It may seem a paradox that although there is a bus stop in front of

the office entrance, nobody of the survey participants declared to use it to

reach workplace as primary modal choice.

Some of the factors that can cause this modal split, with 9 out of 10 users that

use private car, can be: nearness to highway exit, free parking availability, no

train station available, lack of pedestrian/cycle paths and quite long travel

times by bus.

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Chart 6 – Modal split

Chart 7 – Travel time

It is important to understand which is the travel time perceived by users: car

users declared an average time of 21 minutes, slightly lower of the one

0% 20% 40% 60% 80% 100%

Private car

Car Pooling

Bicycle

Company bus

Multimodal

92%

1%

1%

5%

1%

0 10 20 30 40 50 60

Bicycle

company bus

Private car

Private car together with colleagues

One of more means of public transport

30'

30'

21'

15'

60'

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necessary by company bus or bike. The highest one is with public transport

and probably this factor, together with the lack of a railway line, lead all

survey participants to avoid this travel mode.

Chart 8 – Reasons of travel choices

The private vehicle is often chosen for its flexibility and comfort, despite its

high costs required as tolls, fuel and maintenance. In this peripheral area,

employees don’t have many alternatives: train, car sharing and cycle paths

are lacking.

0% 5% 10% 15% 20% 25% 30%

Cost

Safety

Least stressful option

Health

Travel time

Comfort

Travelling with other people

Autonomy

Lack of feasible alternatives

Inefficient public transport

Environmental reasons

Non-work activities

Lack of cycle paths

1%

1%

7%

0%

16%

7%

7%

32%

16%

2%

1%

10%

1%

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Chart 9 – Possible transport alternatives

One of the sections of the survey was dedicated to forecast the propensity to

evaluate possible alternatives instead of private motorized vehicle (car or

motorbike) and the results is: 1 out of 10 users would use the company bus

and 2 people could use a carpooling service together with other colleagues.

0% 20% 40% 60%

private car

private car together with colleagues

motorcycle, scooter

company bus

22%

22%

44%

11%

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7.3.2 CAR FOCUS

Concerning the car fleet owned by all employees, its split shows a discrete

majority of less pollutant ones (67%).

Chart 10 – Euro classification

Despite the “Euro Classification” is quite good, the next chart shows that

most of all users (72%) declared to use diesel or gasoline cars. The most

ecologic ones, by the point of view of the fuel used, are chosen only by 28%

of the users.

Chart 11 – Fuel systems of cars

0% 5% 10% 15% 20% 25% 30% 35% 40%

euro 2

euro 3

euro 4

euro 5

euro 6

3.66%

7.32%

21.95%

31.71%

35.37%

0% 10% 20% 30% 40% 50%

petrol car

diesel car

lpg car

methane car

hybrid car

25,7%

45,9%

15,6%

9,2%

3,7%

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The next three indicators explain us the main cause of this high car use: the

employees have no problems of parking in area outside the office and despite

it, they can benefit of private company free parking.

Chart 12 – Parking problems

Chart 13 – Access to the company car parking

0% 20% 40% 60% 80% 100%

yes

no

don't know

3,39%

88,14%

8,47%

0% 10% 20% 30% 40% 50% 60% 70%

yes

no

63%

37%

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Chart 14 - Parking

In the following image is represented the huge free parking space outside

Davines’ Village. At the end of this focus, it’s easy to understand that all the

benefits connected to car use are obviously also an advantage to use it,

especially in lacking of valid alternatives.

Figure 65 – Davines parking

0% 20% 40% 60% 80% 100%

free of charge car park outside the site

on street parking

95%

5%

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Looking to the following chart about 70% of the users declared to use the

private car not only for systematic home-work journeys but also for almost

all other purposes. What emerges is that there is a willingness to reduce this

car use, being at the same time the most comfortable and expensive

alternative, but employees are not currently satisfied of available alternatives.

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Chart 15 – Private vehicle

A I do not own a car.

B As I am aware of the many problems associated with car use, I have already

tried to use it as little as possible. In the coming months, I will maintain or

even reduce my already low level of car usage.

C At the moment, I use the car for most of my journeys, but I aim to reduce my

current level of usage. I already know that for some journeys I will use a

different method of transport and I know what that replacement method will

be, but I have not yet regularly put these journeys into practice with an

alternative means of transport.

D At the moment, I use the car for most of my journeys. I am currently thinking

of not using the car for some or all of these journeys and using a different

means of transport, but at the moment I am not sure how I can replace these

car journeys or when I should do so.

E At the moment, I use the car for most of my journeys. I would like to reduce

my current level of usage, but I feel that it would be impossible to do so at the

moment.

F At the moment, I use the car for most of my journeys. I am happy with my

current level of usage and I do not see any reason why I should reduce it.

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

A

B

C

D

E

F

6%

9%

7%

22%

48%

8%

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7.3.3 PT FOCUS

A relevant part of the mobility survey is intended to investigate the use of

Public Transport and the utility that the employees associate to this

alternative. As already seen, users are spatially disaggregate both in Parma

City and its Province, in fact they can access the office through both urban

and suburban buses.

Chart 16 – Possible PT modes

Despite the closer PT stop to the employees’ domicile is mainly in a radius

of 500m, the average time to reach the workplace by bus is one hour, three

times higher than the average time required by car. This huge difference is

due both to the high LoS guaranteed by the A1 highway (in terms of traffic

and speed) and the number of transfers required to reach the workplace. In

fact, only 24% of the users can access the office without multiple transfers,

being available only bus n.12 to reach directly the destination.

0% 10% 20% 30% 40% 50%

Urban bus

Suburban bus

50%

50%

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105

Chart 17 – PT travel time

Chart 18 – PT stops

0% 10% 20% 30% 40% 50%

0 to 36

36 to 72

72 to 108

108 to 144

144 to 180

more than 180 minutes

25%

46%

17%

7%

3%

3%

0% 5% 10% 15% 20%

less 100 m

from 100 m to 200 m

from 200 m to 300 m

from 300 m to 500 m

from 500 m to 1 km

from 1 km to 2 km

from 2 km to 5 km

more than 5 km

18%

15%

13%

19%

17%

8%

8%

3%

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Chart 19 – PT transfers

0% 5% 10% 15% 20% 25% 30% 35%

0

1

2

more than 2

24%

27%

35%

14%

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7.3.4 BIKE FOCUS

As previously introduced, all access roads to office do not provide a safe path

for pedestrians and cyclists. This is not only a disadvantage for them, but

inhibit any management action in the hands of Mobility Manager to save

users’ safety.

Figure 66 – Via Calzolari Don Angelo

In fact, if we look to corporate equipment for cyclists, Davines offers only 10

spaces reserved to them. Higher supply could be justified by a valid

infrastructure network. The following graph shows just that bike parking is

not so easy in Davines Village, but it’s a seconday problem after accessibility.

Chart 20 – Bike parking problems

0% 10% 20% 30% 40% 50%

yes

no

don't know

35%

19%

46%

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7.4 INDICATORS AND EMISSION FACTORS

According to Multinomial Logit Model implemented in the software

Mobility Manager, we are able to understand the current and future modal

split and so, through the COPERT IV Model we are also able to estimate

pollutants emitted by employees. It is clear that each possible simulation

through the MNL will provide us the benefit resulting between current and

forecasted pollutants.

At the current state we have:

Chart 21 – CO2 emissions (kg/year)

0 50000 100000 150000 200000 250000 300000

Company bus

Private car together with colleagues

Private car

One of more means of public transport

4795,47

769,72

264662,16

198,43

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Chart 22 – Nox emissions (kg/year)

Chart 23 – VOC emissions (kg/year)

0 100 200 300 400 500 600

Company bus

Private car together with colleagues

Private car

One of more means of public transport

49,52

1,72

564,04

2,2

0 50 100 150 200 250

Company bus

Private car together with colleagues

Private car

One of more means of public transport

3,61

1,3

215,75

0,16

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Chart 24 – CH4 emissions (kg/year)

Chart 25 – PM emissions (kg/year)

0 5 10 15 20

Company bus

Private car together with colleagues

Private car

One of more means of public transport

0,6

0,1

17,74

0,02

0 10 20 30 40 50 60

Company bus

Private car together with colleagues

Private car

One of more means of public transport

1,86

0,17

58,36

0,08

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Chart 26 – Calculation of fuel consumption (l/year)

0 20000 40000 60000 80000 100000

Company bus

Private car together with colleagues

Private car

One of more means of public transport

1521,73

247,15

84975,72

62,97

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7.5 PROPENSITY TO CHANGE

In this paragraph is analysed the willingness to change the current modal

choice to reach the workplace. Of course, this survey is conducted mainly to

investigate habits connected to systematic mobility but good principles could

reflect also to free time’s movements.

The next graph is showing, according with the PT focus, that propensity to

change from Private Car to PT is very low: 61% of the users are not inclined

to change also in front of different incentives.

Chart 27 – Propensity to use PT

The situation is quite different for carpooling, in fact this service still can

guarantee some advantages connected to the car and at the same time reduce

the costs connected to it. About 54% of the employees could be interested to

use this service, in particular if a carpooling App is provided to easily

organize the daily trips and fuel discounts are provided as benefits for drivers.

0% 10% 20% 30% 40% 50% 60% 70%

no

yes, if the pass was provided by the company

yes, if there were car parks for park-and-ridesystem

yes, if company means of transport connectedthe main public transport stops with the site

yes, if the public transport stops were closer tothe site

yes, if public transport was more reliable

yes, if during working hours I could use companymeans of transport for trips

61%

8%

3%

6%

5%

13%

4%

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Chart 28 – Propensity to use car pooling

The willingness analysis in terms of cycling is in perfect harmony with the

Bike Focus: infrastructural interventions (by institutions) are required to

increase people’s safety.

0% 20% 40% 60%

no

yes, in the presence of a system that puts me incontact with people

who take the same route as I do at the sametime

yes, if during working hours you could usecompany

means of transport for trips

yes, if the trip time was not greater than thecurrent one for 5 or 10 minutes

yes, if the company provided car pooling crewswith fuel coupons

46%

27%

1%

13%

12%

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Chart 29 – Propensity to use a bike

The spatial disaggregation of employees’ addresses in Parma Province does

not make feasible a company bus stop design: more than 1 line should be

provided also for few employees. According to it, in the next image is

represented the real disaggregation of the users, highlighting in green the area

of Parma City, where half of them concentrates.

0% 10% 20% 30% 40% 50% 60%

no

yes, if the company provided me with an electricbicycle

yes, if I had to pay a parking fee for my car

yes, if there were better and safer bicycle paths

yes, if there were dressing rooms and showers

yes, if during working hours I could use companymeans of transport for trips

60%

6%

0%

20%

12%

3%

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Figure 67 – Origins of employee travel

As an example, a possible company bus path is represented in Parma Urban

Area: it is easy to notice that a linear path is not possible to catch the users in

the rural region (represented in red in previous figure), but is necessary to

guarantee an acceptable LoS in terms of regularity and travel time.

Figure 68 – Possible company bus path

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Chart 30 – Propensity to use a company bus

0% 10% 20% 30% 40% 50% 60%

no

yes, if I had to pay a parking fee for my car

yes, if the stop was reasonably close to home

yes, if it cost more or less the same as howmuch I spend now for going to work

yes, if during working hours I could usecompany means of transport for trips

54%

1%

32%

6%

8%

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12%44%

44%

7.6 THE INTRODUCTION OF A GAMIFICATION APP

As seen in previous chapters, a relevant part of this work was intended to

introduce a new intervention alternative in Mobility Manager. Despite the

site of the office is not in the most suitable area to promote sustainability, the

results coming from the survey are very positive: 50% of the users are

inclined to use this App, modifying step by step their habits towards

sustainability principles.

Chart 31 – Propensity to use a gamification App

In particular, 44% of the users declared to be inclined towards cyclability,

while other 44% to Collective Transport (PT or Company Bus) and finally

12% could decide to reach the office by walking. So, about 56% of the

employees declared to be interested to a “zero emission” mobility. We have

to specify that a great part of possible PT and cycle users, have declared to

be also interested in more walking activity.

The new modal split, resulting from this survey and according to the current

intervention is:

0.00% 10.00% 20.00% 30.00% 40.00% 50.00%

YES

NO

If the company provided you with a

gamification app to reward your

sustainable behaviours (walk, bike,

public transport) would you be willing

to use it?

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Chart 32 – New modal split

This intervention could be very effective reducing the private car use of about

44%.

Chart 33 – New sustainable modes

0% 20% 40% 60% 80% 100%

Private car

Car Pooling

Bicycle

Company bus

Multimodal

Walking

PT

92%

1%

1%

5%

1%

0%

0%

48%

0%

22%

1%

1%

6%

22%

Using a gamification App Currently

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Currently Using a gamification App

Sustainable modes

+49%

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In the same way sustainable mobility will increase of 49%. As the car use is

halved, the same trend is followed by pollutants emitted:

Chart 34 – New CO2 emissions (kg/year)

Chart 35 – New Nox emissions (kg/year)

0 50000 100000 150000 200000 250000 300000

Currently

Using a gamification App

0 100 200 300 400 500 600 700

Currently

Using a gamification App

-54%

-60%

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Chart 36 – New VOC emissions (kg/year)

Chart 37 – New CH4 emissions (kg/year)

0 50 100 150 200 250

Currently

Using a gamification App

0 5 10 15 20

Currently

Using a gamification App

-54%

-55%

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Chart 38 – New PM emissions (kg/year)

Chart 39 – New calculation of fuel consuption (l/year)

Now, if we focus better to the trend followed by sustainability, it passes from

1% to 50%. It means that at current state sustainable mobility is null: is it

really possible to upset this trend and people’s habits? The gamification App

is of course a very innovative and powerful mean to raise employees’

awareness on impacts they produce on themselves and external environment.

Despite it, we should recall the motivation of the negative current condition

that is the lacking of a suitable and sure infrastructure around the office.

0 10 20 30 40 50 60 70

Currently

Using a gamification App

0 20000 40000 60000 80000 100000

Currently

Using a gamification App

-55%

-54%

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Obviously, the safety of cycle-pedestrian paths in the north-west area of

Parma is not up to the mobility management of individual companies (for

example Davines) but to local and provincial institutions.

For this purpose, Movesion has developed an extension of the Mobility

Manager software called Mobility Area. This tool is intended for public

administrations that wish to aggregate the data of multiple (dozens or

hundreds) companies in the area.

Figure 69 – Mobility Manager tools

Below is represented the Mobility Area Tool in the Parma Area in case of

data coming by 4 different Companies.

Figure 70 – 4 different Companies in the Parma Area

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According to the concept of Corporate Social Responsibility, another task of

this work was to introduce new indicators in the current CSR simulation in

Mobility Manager. The standard logic followed by the logic is the one

reported below, in which impacts divided in costs and benefits are estimated

for 3 classes of stakeholders (employees, company and community) and 5

modes of transport (car, motorbike, PT, bike and walking).

Figure 71 – CSR logic

While the indicators already present mainly focus on the transport system

(vehicle cost, maintenance, pollutants, accidents, etc...) the health indicators

focus on the benefits linked to physical activity deriving from sustainable

choices.

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For each of the four following physical/medical indicators, the followed logic

is to quantify the total benefit due to app use as the sum of the benefit

resulting at the current state with respect to a sedentariness scenario and the

one coming from modal diversion established by gamification.

𝐵𝑎𝑝𝑝 = 𝐵𝑎𝑐𝑡 + 𝐵𝑚𝑑

𝐵𝑎𝑐𝑡 [€

𝑌𝑒𝑎𝑟] = 𝐵𝑢𝑛𝑖𝑡𝑎𝑟𝑦 ∙ 𝑆𝑢𝑠𝑡𝑎𝑖𝑛𝑎𝑏𝑙𝑒 𝑈𝑠𝑒𝑟𝑠𝑎𝑐𝑡

𝐵𝑚𝑑 [€

𝑌𝑒𝑎𝑟] = 𝐵𝑢𝑛𝑖𝑡𝑎𝑟𝑦 ∙ 𝑆𝑢𝑠𝑡𝑎𝑖𝑛𝑎𝑏𝑙𝑒 𝑈𝑠𝑒𝑟𝑠𝑚𝑑

For what concerns the benefit (or profit) for the community due to mortality

risk reduction, the logic is to first calculate the unitary cost of mortality

weighing on institutions per single citizen, then by tracking the user through

the app is possible to estimate the profit generated by him/her according to

revealed mobility. For our simulation purposes and according to travel times

required for home-office round trip, the average time of physical activity of

1h/day is assumed as base parameter. So, the benefit in €/year deriving from

1h of physical activity per day is firstly multiplied for the percentage of

sustainable users at the current state analysis (walking and cycling travel

mode, about 1%) and then for the sustainable users simulated (50%). The

latter is the gross benefit for the community, while the difference is the net

benefit.

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Chart 40 – Profit for mortality risk reduction

The same logic is then repeated for all other indicators:

Chart 41 – Profit for diseases risk reduction

€ 0 € 50.000 € 100.000 € 150.000 € 200.000 € 250.000 € 300.000 € 350.000 € 400.000

Currently

Using a gamificationApp

11997

381066

€ 0 € 500 € 1.000 € 1.500 € 2.000 € 2.500 € 3.000 € 3.500 € 4.000

Currently

Using a gamification App

114

3618

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Chart 42 – Profit for productivity

Chart 43 – Profit for stress reduction

€ 0 € 20.000 € 40.000 € 60.000 € 80.000 € 100.000€ 120.000€ 140.000€ 160.000

Currently

Using a gamification App

4673

148428

€ 0 € 5.000 € 10.000 € 15.000 € 20.000 € 25.000

Currently

Using a gamification App

672

21346

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So, according to the described method is possible to estimate also:

The socio-economic benefit resulting by all-diseases risk reduction

with an average increase of physical activity for home-office

roundtrips.

The economic benefit for the company resulting by a higher

employees’ productivity.

The economic benefit for the user resulting by a lower average stress

level, producing so a minor request for sick days.

In conclusion, both gamification app provision and Davines-Institution

collaboration could guarantee better physical conditions of employees and an

improvement of environmental and socio-economic impacts due to

systematic mobility in the Area of Parma. These impacts reduction will be a

benefit for three main stakeholders: employees, company and whole

community.

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8. CONCLUSIONS AND FUTURE PERSPECTIVES

To improve life quality standards is one of the main objectives of institutions.

In recent years, problems as traffic and congestion are rising as climate

change and pollution.

The transportation sector is one of the main responsible for these impacts and

exactly for this reason, international institutions are cooperating to reduce

externalities and global warming.

The typical approach, often adopted by municipalities, is to set a target goal

at a certain target date, as the reduction of 20% pollutants in 10 years. The

traditional way to obtain impacts reduction is through a traffic regulation

system based on restriction and area/parking/cordon pricing policies.

An interesting and innovative policy could be launched by Municipalities and

is based on Mobility Credits: each critical area (city center, historic center,

etc.) is associated with an access and/or parking cost in terms of mobility

credits. All citizens can enjoy a basic amount of credits to spend free on urban

trips and, if exceeded they must pay a toll or surcharge. The goal of the

administrations is to obtain an income rate for the redevelopment of the areas,

as well as a modal diversion towards the most sustainable methods.

It is precisely in this context that a tracking and gamification app can be

inserted: the possibility to track and reward citizens' mobility habits daily

also makes it possible to estimate the impacts produced or avoided by them.

The app is initially intended as an e-wallet to manage and spend its mobility

credits, rewarding then the most sustainable citizens with additional mobility

credits and/or recharging them with those already spent.

In this perspective, private companies and public administrations that intend

to cooperate for sustainable mobility, will be able to face concrete problems

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related to traffic and estimate their contributions towards the community also

for the purposes of their own CSR report.

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BIBLIOGRAPHY

CHAPTERS 1 AND 2

[1] AEA (Agenzia Europea dell’Ambiente). Le emissioni di gas serra del

settore dei trasporti, 2019.

[2] EPOMM. Mobility Management strategy book, 2017.

[3] ISFORT (Transportation Research Institute). Rapporto sulla mobilità in

Italia, 2017.

[4] ISPRA. Rapporto qualità dell’ambiente urbano, 2018.

[5] Italian Ministry of Environment. Ronchi’s Decree, 1998 and 2000.

[6] European directive 2014/95/UE.

[7] Italian Parliament, Decree of 30 December 2016, n.254.

[8] G. Gentile, D. Guitto. Mobility impacts in the corporate social

responsibility, 2018.

CHAPTER 3

[1] G. Gentile, S. Carrarini. Analysis of mobility habits of Unipol’s

Employees in the city of Turin by using Software “MobilityManager”, 2017.

[2] G. Gentile, D. Guitto. Mobility impacts in the corporate social

responsibility, 2018.

CHAPTER 4

[1] E. Cascetta. Transportation system Analysis: Models and Applications.

Spinger, New York, 2009.

[2] G. Gentile, Noekel. Modelling Public Transport Passenger Flows in the

Era of Intelligent Transport Systems; COST Action TU1004 (TransITS).

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CHAPTERS 5 AND 6

[1] NASA. 20 anni di cambiamenti climatici, 2018.

[2] S. Hemminki. Transportation Mode Detection techniques, 2016.

[3] ISS (Istituto Superiore della Sanità). Attività fisica, 2018.

[4] SSN (National Health Service). Physical activity guidelines, 2018.

[5] World Health Organization. Physical Activity and Adults, 2018.

[6] Department of Health & Human Services. Physical Activity Guidelines

Advisory Committee Scientific Report, 2018.

[7] Christine Hancock. The benefits of regular walking for health, well-being

and the environment, 2012.

[8] OECD Health statistics. Spendind on health, 2018.

[9] ISTAT (Istituto Nazionale di Statistica). Popolazione e famiglie, 2018.

[10] G. Gentile, D. Guitto. Mobility impacts in the corporate social

responsibility, 2018.

CHAPTER 8

[1] Marco Troglia. Crediti di mobilità: nuovi strumenti di gestione, 2012.

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ANNEX 1 – TRACKING DATA REPORT (17/10/2018)

Latitude

Longitude

Horizontal accuracy

Detected

Stored (DB) TZ

Speed

ID user email user

Version

4,18901E+1

5 1,250

3E+15 65

11/10/2018

17.24

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 0

156

[email protected]

1600

4,189E+15

1,25031E+1

5 10

11/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

486

156

[email protected]

1600

4,18898E+1

5

1,25031E+1

5 25

11/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

413

156

[email protected]

1600

4,18897E+1

5

1,25032E+1

5 25

11/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

438

156

[email protected]

1600

4,18895E+1

5

1,25033E+1

5 25

11/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

691

156

[email protected]

1600

4,18895E+1

5

1,25035E+1

5 25

11/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

719

156

[email protected]

1600

4,18896E+1

5

1,25037E+1

5 25

11/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 72

156

[email protected]

1600

4,18897E+1

5 1,250

4E+15 25

11/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

567

156

[email protected]

1600

4,18898E+1

5

1,25042E+1

5 25

11/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

533

156

[email protected]

1600

4,18898E+1

5

1,25044E+1

5 25

11/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

534

156

[email protected]

1600

4,18897E+1

5

1,25047E+1

5 25

11/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

333

156

[email protected]

1600

4,18897E+1

5

1,25049E+1

5 25

11/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

613

156

[email protected]

1600

4,18898E+1

5

1,25051E+1

5 25

11/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

493

156

[email protected]

1600

4,18899E+1

5

1,25053E+1

5 25

11/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 68

156

[email protected]

1600

4,189E+15

1,25055E+1

5 25

11/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

507

156

[email protected]

1600

4,18901E+1

5

1,25058E+1

5 25

11/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

522

156

[email protected]

1600

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4,18902E+1

5 1,250

6E+15 25

11/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

551

156

[email protected]

1600

4,18903E+1

5

1,25062E+1

5 25

11/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

658

156

[email protected]

1600

4,18904E+1

5

1,25064E+1

5 25

11/10/2018

17.29

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

511

156

[email protected]

1600

4,18903E+1

5

1,25067E+1

5 50

11/10/2018

17.29

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

333

156

[email protected]

1600

4,18902E+1

5

1,25069E+1

5 200

11/10/2018

17.29

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

907

156

[email protected]

1600

4,18903E+1

5

1,25013E+1

5 25

12/10/2018

17.22

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

328

156

[email protected]

1600

4,18903E+1

5

1,25015E+1

5 25

12/10/2018

17.22

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

659

156

[email protected]

1600

4,18903E+1

5

1,25018E+1

5 25

12/10/2018

17.22

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

561

156

[email protected]

1600

4,18902E+1

5 1,250

2E+15 25

12/10/2018

17.22

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

429

156

[email protected]

1600

4,18902E+1

5

1,25022E+1

5 25

12/10/2018

17.23

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

418

156

[email protected]

1600

4,18902E+1

5

1,25025E+1

5 25

12/10/2018

17.23

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

403

156

[email protected]

1600

4,18903E+1

5

1,25027E+1

5 25

12/10/2018

17.23

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

454

156

[email protected]

1600

4,18903E+1

5 1,250

3E+15 25

12/10/2018

17.24

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

563

156

[email protected]

1600

4,18901E+1

5

1,25031E+1

5 25

12/10/2018

17.24

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

593

156

[email protected]

1600

4,18899E+1

5

1,25032E+1

5 25

12/10/2018

17.24

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

418

156

[email protected]

1600

4,18898E+1

5

1,25033E+1

5 25

12/10/2018

17.24

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

567

156

[email protected]

1600

4,18896E+1

5

1,25034E+1

5 25

12/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

495

156

[email protected]

1600

4,18895E+1

5

1,25035E+1

5 25

12/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 63

156

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1600

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5

1,25038E+1

5 327

12/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

367

156

[email protected]

1600

4,18896E+1

5 1,250

4E+15 25

12/10/2018

17.25

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

589

156

[email protected]

1600

4,18896E+1

5

1,25042E+1

5 25

12/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

488

156

[email protected]

1600

4,18897E+1

5

1,25044E+1

5 25

12/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

531

156

[email protected]

1600

4,18898E+1

5

1,25047E+1

5 25

12/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 39

156

[email protected]

1600

4,18899E+1

5

1,25049E+1

5 25

12/10/2018

17.26

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

539

156

[email protected]

1600

4,18899E+1

5

1,25052E+1

5 25

12/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

464

156

[email protected]

1600

4,18901E+1

5

1,25053E+1

5 25

12/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 48

156

[email protected]

1600

4,18901E+1

5

1,25055E+1

5 25

12/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

498

156

[email protected]

1600

4,18901E+1

5

1,25058E+1

5 25

12/10/2018

17.27

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

565

156

[email protected]

1600

4,18901E+1

5 1,250

6E+15 25

12/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

498

156

[email protected]

1600

4,18902E+1

5

1,25062E+1

5 25

12/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

565

156

[email protected]

1600

4,18903E+1

5

1,25065E+1

5 25

12/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

434

156

[email protected]

1600

4,18902E+1

5

1,25067E+1

5 30

12/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

517

156

[email protected]

1600

4,189E+15

1,25071E+1

5 200

12/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

1377

156

[email protected]

1600

4,18901E+1

5

1,25068E+1

5 50

12/10/2018

17.28

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

132

156

[email protected]

1600

4,18893E+1

5

1,25077E+1

5 6878

12/10/2018

17.30

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

472

156

[email protected]

1600

4,18903E+1

5

1,25047E+1

5 1414

12/10/2018

17.32

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

1014

156

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5

1,25034E+1

5 10

16/10/2018

17.04

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

4962

156

[email protected]

1600

4,18898E+1

5

1,25032E+1

5 30

16/10/2018

17.05

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

2228

156

[email protected]

1600

4,18897E+1

5

1,25032E+1

5 30

16/10/2018

17.05

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

345

156

[email protected]

1600

4,18896E+1

5

1,25034E+1

5 10

16/10/2018

17.05

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

1531

156

[email protected]

1600

4,18897E+1

5

1,25039E+1

5 25

16/10/2018

17.05

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

352

156

[email protected]

1600

4,18898E+1

5

1,25042E+1

5 25

16/10/2018

17.06

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 62

156

[email protected]

1600

4,18897E+1

5

1,25044E+1

5 25

16/10/2018

17.06

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

283

156

[email protected]

1600

4,18897E+1

5

1,25046E+1

5 25

16/10/2018

17.06

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

465

156

[email protected]

1600

4,18898E+1

5

1,25049E+1

5 258

16/10/2018

17.07

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

515

156

[email protected]

1600

4,18899E+1

5

1,25051E+1

5 25

16/10/2018

17.07

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

491

156

[email protected]

1600

4,189E+15

1,25053E+1

5 25

16/10/2018

17.07

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

455

156

[email protected]

1600

4,189E+15

1,25055E+1

5 25

16/10/2018

17.07

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

466

156

[email protected]

1600

4,18902E+1

5

1,25057E+1

5 25

16/10/2018

17.08

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

561

156

[email protected]

1600

4,18902E+1

5 1,250

6E+15 25

16/10/2018

17.08

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

635

156

[email protected]

1600

4,18903E+1

5

1,25062E+1

5 25

16/10/2018

17.08

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

478

156

[email protected]

1600

4,18904E+1

5

1,25064E+1

5 25

16/10/2018

17.08

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

388

156

[email protected]

1600

4,18903E+1

5

1,25066E+1

5 50

16/10/2018

17.09

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600) 37

156

[email protected]

1600

4,18905E+1

5

1,25069E+1

5 1401

16/10/2018

17.09

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

442

156

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1600

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5

1,25047E+1

5 1414

16/10/2018

17.10

17/10/2018

12.38

CEST Europe/Rome (7200 - 3600)

1854

156

[email protected]

1600

4,18924E+1

5

1,24986E+1

5 10

17/10/2018

13.50

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

662

179

[email protected]

1600

4,18925E+1

5

1,24984E+1

5 10

17/10/2018

13.50

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

355

179

[email protected]

1600

4,18927E+1

5

1,24983E+1

5 10

17/10/2018

13.50

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

449

179

[email protected]

1600

4,18928E+1

5

1,24981E+1

5 10

17/10/2018

13.51

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

427

179

[email protected]

1600

4,1893E+15

1,2498E+15 10

17/10/2018

13.51

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

481

179

[email protected]

1600

4,18931E+1

5

1,24978E+1

5 10

17/10/2018

13.51

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

515

179

[email protected]

1600

4,18933E+1

5

1,24976E+1

5 10

17/10/2018

13.51

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

581

179

[email protected]

1600

4,18934E+1

5

1,24974E+1

5 10

17/10/2018

13.52

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

468

179

[email protected]

1600

4,18935E+1

5

1,24973E+1

5 10

17/10/2018

13.52

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

529

179

[email protected]

1600

4,18937E+1

5

1,24971E+1

5 10

17/10/2018

13.52

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

387

179

[email protected]

1600

4,18936E+1

5

1,24969E+1

5 10

17/10/2018

13.53

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

362

179

[email protected]

1600

4,18936E+1

5

1,24966E+1

5 10

17/10/2018

13.53

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

486

179

[email protected]

1600

4,18935E+1

5

1,24964E+1

5 10

17/10/2018

13.53

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

513

179

[email protected]

1600

4,18935E+1

5

1,24961E+1

5 10

17/10/2018

13.53

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

493

179

[email protected]

1600

4,18935E+1

5

1,24959E+1

5 10

17/10/2018

13.54

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

493

179

[email protected]

1600

4,18934E+1

5

1,24957E+1

5 10

17/10/2018

13.54

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

501

179

[email protected]

1600

4,18935E+1

5

1,24954E+1

5 10

17/10/2018

13.54

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

517

179

[email protected]

1600

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5

1,24952E+1

5 10

17/10/2018

13.54

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

423

179

[email protected]

1600

4,18936E+1

5

1,24949E+1

5 10

17/10/2018

13.55

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

518

179

[email protected]

1600

4,18936E+1

5

1,24947E+1

5 10

17/10/2018

13.55

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

563

179

[email protected]

1600

4,18936E+1

5

1,24945E+1

5 10

17/10/2018

13.55

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

504

179

[email protected]

1600

4,18936E+1

5

1,24942E+1

5 10

17/10/2018

13.56

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600) 27

179

[email protected]

1600

4,18935E+1

5 1,249

4E+15 10

17/10/2018

13.56

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

295

179

[email protected]

1600

4,18934E+1

5

1,24938E+1

5 10

17/10/2018

13.56

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

339

179

[email protected]

1600

4,18933E+1

5

1,24935E+1

5 10

17/10/2018

13.57

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

627

179

[email protected]

1600

4,18932E+1

5

1,24936E+1

5 65

17/10/2018

14.04

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600) 14

179

[email protected]

1600

4,18952E+1

5

1,24908E+1

5 1414

17/10/2018

14.04

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

2436

179

[email protected]

1600

4,18932E+1

5

1,24934E+1

5 200

17/10/2018

14.05

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

4797

179

[email protected]

1600

4,18932E+1

5

1,24933E+1

5 50

17/10/2018

14.05

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

245

179

[email protected]

1600

4,1893E+15

1,24933E+1

5 50

17/10/2018

14.05

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

481

179

[email protected]

1600

4,18931E+1

5

1,24934E+1

5 30

17/10/2018

14.06

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

398

179

[email protected]

1600

4,18934E+1

5

1,24934E+1

5 200

17/10/2018

14.06

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

236

179

[email protected]

1600

4,18934E+1

5

1,24933E+1

5 50

17/10/2018

14.07

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

309

179

[email protected]

1600

4,18932E+1

5

1,24936E+1

5 50

17/10/2018

14.07

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

1527

179

[email protected]

1600

4,18933E+1

5

1,24933E+1

5 50

17/10/2018

14.07

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

395

179

[email protected]

1600

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5

1,24935E+1

5 50

17/10/2018

14.07

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

801

179

[email protected]

1600

4,18934E+1

5

1,24936E+1

5 10

17/10/2018

14.08

17/10/2018

14.42

CEST Europe/Rome (7200 - 3600)

273

179

[email protected]

1600

4,19091E+1

5

1,24963E+1

5 61

17/10/2018

15.34

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1712

181

[email protected]

1600

4,19092E+1

5

1,24966E+1

5 34

17/10/2018

15.34

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

635

181

[email protected]

1600

4,19094E+1

5

1,24969E+1

5 62

17/10/2018

15.34

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1069

181

[email protected]

1600

4,19096E+1

5

1,24971E+1

5 77

17/10/2018

15.35

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

858

181

[email protected]

1600

4,19099E+1

5

1,24975E+1

5 53

17/10/2018

15.35

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

571

181

[email protected]

1600

4,191E+15

1,24977E+1

5 45

17/10/2018

15.36

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600) 1

181

[email protected]

1600

4,19103E+1

5

1,24981E+1

5 16

17/10/2018

15.37

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1797

181

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1600

4,19105E+1

5

1,24987E+1

5 68

17/10/2018

15.37

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1713

181

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1600

4,19108E+1

5

1,24987E+1

5 8

17/10/2018

15.37

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1118

181

[email protected]

1600

4,19112E+1

5

1,24986E+1

5 48

17/10/2018

15.37

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

878

181

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1600

4,19114E+1

5

1,24986E+1

5 75

17/10/2018

15.38

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

204

181

[email protected]

1600

4,19117E+1

5

1,24989E+1

5 8

17/10/2018

15.38

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1746

181

[email protected]

1600

4,19122E+1

5

1,24997E+1

5 12

17/10/2018

15.38

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2664

181

[email protected]

1600

4,19127E+1

5

1,25004E+1

5 32

17/10/2018

15.38

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2937

181

[email protected]

1600

4,19131E+1

5

1,25012E+1

5 8

17/10/2018

15.39

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2511

181

[email protected]

1600

4,19134E+1

5 1,250

2E+15 16

17/10/2018

15.39

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

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5

1,25026E+1

5 16

17/10/2018

15.39

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

231

181

[email protected]

1600

4,1914E+15

1,25031E+1

5 16

17/10/2018

15.39

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1539

181

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1600

4,19143E+1

5

1,25037E+1

5 12

17/10/2018

15.39

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

218

181

[email protected]

1600

4,19145E+1

5

1,25041E+1

5 95

17/10/2018

15.39

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1325

181

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1600

4,19147E+1

5

1,25043E+1

5 16

17/10/2018

15.40

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

229

181

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1600

4,19152E+1

5

1,25047E+1

5 137

17/10/2018

15.40

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2295

181

[email protected]

1600

4,19153E+1

5

1,25049E+1

5 78

17/10/2018

15.41

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

278

181

[email protected]

1600

4,19157E+1

5

1,25052E+1

5 106

17/10/2018

15.41

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1166

181

[email protected]

1600

4,19167E+1

5

1,25052E+1

5 16

17/10/2018

15.41

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3826

181

[email protected]

1600

4,19169E+1

5

1,25056E+1

5 59

17/10/2018

15.41

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

102

181

[email protected]

1600

4,19171E+1

5

1,25057E+1

5 54

17/10/2018

15.42

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

415

181

[email protected]

1600

4,19177E+1

5

1,25057E+1

5 32

17/10/2018

15.42

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2456

181

[email protected]

1600

4,19185E+1

5

1,25063E+1

5 12

17/10/2018

15.42

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

319

181

[email protected]

1600

4,19198E+1

5

1,25085E+1

5 48

17/10/2018

15.43

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

133

181

[email protected]

1600

4,19201E+1

5 1,250

9E+15 12

17/10/2018

15.43

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1956

181

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1600

4,19204E+1

5

1,25094E+1

5 52

17/10/2018

15.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1497

181

[email protected]

1600

4,19206E+1

5

1,25097E+1

5 47

17/10/2018

15.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1322

181

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1600

4,19208E+1

5

1,25099E+1

5 61

17/10/2018

15.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

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181

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1600

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5

1,25103E+1

5 6

17/10/2018

15.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1827

181

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1600

4,19217E+1

5

1,25109E+1

5 12

17/10/2018

15.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2279

181

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1600

4,19222E+1

5

1,25115E+1

5 16

17/10/2018

15.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

282

181

[email protected]

1600

4,19228E+1

5

1,25119E+1

5 16

17/10/2018

15.45

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2604

181

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1600

4,19231E+1

5

1,25127E+1

5 12

17/10/2018

15.45

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2511

181

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1600

4,19233E+1

5

1,25133E+1

5 201

17/10/2018

15.45

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1763

181

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1600

4,19233E+1

5

1,25137E+1

5 117

17/10/2018

15.45

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1241

181

[email protected]

1600

4,19234E+1

5 1,251

4E+15 28

17/10/2018

15.46

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

295

181

[email protected]

1600

4,19237E+1

5

1,25149E+1

5 16

17/10/2018

15.46

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3267

181

[email protected]

1600

4,19242E+1

5

1,25155E+1

5 12

17/10/2018

15.46

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2231

181

[email protected]

1600

4,19246E+1

5

1,25158E+1

5 74

17/10/2018

15.46

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1769

181

[email protected]

1600

4,1925E+15

1,25158E+1

5 9

17/10/2018

15.47

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

523

181

[email protected]

1600

4,19253E+1

5

1,25157E+1

5 16

17/10/2018

15.47

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

927

181

[email protected]

1600

4,1926E+15

1,25157E+1

5 123

17/10/2018

15.47

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2644

181

[email protected]

1600

4,19262E+1

5

1,25158E+1

5 111

17/10/2018

15.47

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

902

181

[email protected]

1600

4,19264E+1

5

1,25158E+1

5 102

17/10/2018

15.48

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

386

181

[email protected]

1600

4,19278E+1

5

1,25159E+1

5 234

17/10/2018

15.48

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2817

181

[email protected]

1600

4,19285E+1

5

1,25159E+1

5 32

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15.48

17/10/2018

17.09

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181

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1,2516E+15 8

17/10/2018

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17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

266

181

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4,19294E+1

5

1,25163E+1

5 8

17/10/2018

15.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1909

181

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1600

4,19297E+1

5

1,25166E+1

5 98

17/10/2018

15.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

477

181

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1600

4,19301E+1

5

1,25171E+1

5 136

17/10/2018

15.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2005

181

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1600

4,19303E+1

5

1,25176E+1

5 102

17/10/2018

15.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1631

181

[email protected]

1600

4,19306E+1

5 1,251

8E+15 74

17/10/2018

15.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1102

181

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1600

4,19311E+1

5

1,25184E+1

5 12

17/10/2018

15.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2028

181

[email protected]

1600

4,19317E+1

5

1,25193E+1

5 161

17/10/2018

15.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2897

181

[email protected]

1600

4,19323E+1

5

1,25201E+1

5 16

17/10/2018

15.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2886

181

[email protected]

1600

4,19326E+1

5

1,25204E+1

5 8

17/10/2018

15.52

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

226

181

[email protected]

1600

4,1933E+15

1,25208E+1

5 152

17/10/2018

15.52

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1822

181

[email protected]

1600

4,19331E+1

5 1,252

1E+15 6

17/10/2018

15.54

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600) 94

181

[email protected]

1600

4,19337E+1

5

1,25216E+1

5 8

17/10/2018

15.54

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2952

181

[email protected]

1600

4,19345E+1

5

1,25225E+1

5 6

17/10/2018

15.54

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3962

181

[email protected]

1600

4,19356E+1

5

1,25237E+1

5 8

17/10/2018

15.55

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

5382

181

[email protected]

1600

4,19364E+1

5

1,25248E+1

5 8

17/10/2018

15.55

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

4698

181

[email protected]

1600

4,19374E+1

5

1,25259E+1

5 24

17/10/2018

15.55

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

523

181

[email protected]

1600

4,19383E+1

5

1,25269E+1

5 8

17/10/2018

15.55

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

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181

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5

1,25274E+1

5 6

17/10/2018

15.56

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

472

181

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1600

4,19391E+1

5

1,25279E+1

5 53

17/10/2018

15.56

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

196

181

[email protected]

1600

4,19392E+1

5

1,25284E+1

5 6

17/10/2018

15.57

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

327

181

[email protected]

1600

4,19394E+1

5

1,25293E+1

5 6

17/10/2018

15.57

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2426

181

[email protected]

1600

4,19399E+1

5

1,25293E+1

5 6

17/10/2018

15.57

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2219

181

[email protected]

1600

4,19404E+1

5

1,25292E+1

5 6

17/10/2018

15.57

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1858

181

[email protected]

1600

4,19412E+1

5

1,25292E+1

5 6

17/10/2018

15.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3101

181

[email protected]

1600

4,19419E+1

5

1,25293E+1

5 6

17/10/2018

15.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2976

181

[email protected]

1600

4,19427E+1

5

1,25295E+1

5 6

17/10/2018

15.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2955

181

[email protected]

1600

4,19434E+1

5

1,25293E+1

5 8

17/10/2018

15.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

272

181

[email protected]

1600

4,19438E+1

5

1,25287E+1

5 8

17/10/2018

15.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2287

181

[email protected]

1600

4,19444E+1

5

1,25278E+1

5 6

17/10/2018

16.00

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

157

181

[email protected]

1600

4,19451E+1

5 1,252

7E+15 8

17/10/2018

16.00

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2988

181

[email protected]

1600

4,19456E+1

5

1,25265E+1

5 8

17/10/2018

16.00

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2797

181

[email protected]

1600

4,19458E+1

5

1,25261E+1

5 55

17/10/2018

16.01

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

222

181

[email protected]

1600

4,19463E+1

5

1,25255E+1

5 8

17/10/2018

16.01

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2361

181

[email protected]

1600

4,1947E+15

1,25256E+1

5 24

17/10/2018

16.01

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

279

181

[email protected]

1600

4,19475E+1

5

1,25257E+1

5 56

17/10/2018

16.02

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

437

181

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1600

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5

1,25259E+1

5 32

17/10/2018

16.02

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3579

181

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1600

4,19494E+1

5

1,25261E+1

5 276

17/10/2018

16.03

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2893

181

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1600

4,19496E+1

5

1,25263E+1

5 102

17/10/2018

16.03

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

981

181

[email protected]

1600

4,19499E+1

5

1,25264E+1

5 223

17/10/2018

16.03

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

244

181

[email protected]

1600

4,19501E+1

5

1,25267E+1

5 221

17/10/2018

16.04

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1127

181

[email protected]

1600

4,19507E+1

5

1,25289E+1

5 600

17/10/2018

16.04

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1912

181

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1600

4,19504E+1

5

1,25264E+1

5 400

17/10/2018

16.04

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

759

181

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1600

4,19506E+1

5

1,25271E+1

5 164

17/10/2018

16.05

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2138

181

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1600

4,19509E+1

5

1,25269E+1

5 218

17/10/2018

16.05

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

539

181

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1600

4,19521E+1

5

1,25257E+1

5 48

17/10/2018

16.05

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

4018

181

[email protected]

1600

4,19517E+1

5

1,25257E+1

5 51

17/10/2018

16.05

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1521

181

[email protected]

1600

4,19514E+1

5

1,25259E+1

5 42

17/10/2018

16.06

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

904

181

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1600

4,19511E+1

5

1,25262E+1

5 42

17/10/2018

16.06

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

458

181

[email protected]

1600

4,19508E+1

5

1,25263E+1

5 31

17/10/2018

16.07

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

498

181

[email protected]

1600

4,19518E+1

5

1,25285E+1

5 32

17/10/2018

16.10

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

427

181

[email protected]

1600

4,19526E+1

5

1,25292E+1

5 4

17/10/2018

16.10

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3572

181

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1600

4,19533E+1

5

1,25299E+1

5 4

17/10/2018

16.10

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3355

181

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4,19539E+1

5

1,25307E+1

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CEST Europe/Rome (3600 - 3600)

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5

1,25313E+1

5 4

17/10/2018

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CEST Europe/Rome (3600 - 3600)

2225

181

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4,19545E+1

5

1,25323E+1

5 6

17/10/2018

16.11

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2652

181

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1600

4,19544E+1

5

1,25333E+1

5 6

17/10/2018

16.11

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3106

181

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1600

4,19541E+1

5

1,25344E+1

5 6

17/10/2018

16.11

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3205

181

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1600

4,19537E+1

5

1,25352E+1

5 6

17/10/2018

16.11

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2785

181

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1600

4,19533E+1

5

1,25357E+1

5 6

17/10/2018

16.11

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2378

181

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1600

4,19527E+1

5

1,25362E+1

5 33

17/10/2018

16.12

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1634

181

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1600

4,19522E+1

5

1,25363E+1

5 58

17/10/2018

16.12

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2275

181

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1600

4,19514E+1

5

1,25366E+1

5 4

17/10/2018

16.12

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2913

181

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1600

4,19505E+1

5

1,25368E+1

5 6

17/10/2018

16.12

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3224

181

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1600

4,19498E+1

5

1,25368E+1

5 8

17/10/2018

16.12

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3048

181

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1600

4,1949E+15

1,25369E+1

5 6

17/10/2018

16.12

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

273

181

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1600

4,19483E+1

5 1,253

7E+15 6

17/10/2018

16.13

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2871

181

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1600

4,19478E+1

5

1,25371E+1

5 53

17/10/2018

16.13

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

201

181

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1600

4,19474E+1

5

1,25372E+1

5 53

17/10/2018

16.13

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1557

181

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1600

4,19468E+1

5

1,25374E+1

5 8

17/10/2018

16.13

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2281

181

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1600

4,19462E+1

5

1,25377E+1

5 8

17/10/2018

16.13

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2163

181

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1600

4,19458E+1

5

1,25377E+1

5 75

17/10/2018

16.14

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

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5

1,25373E+1

5 43

17/10/2018

16.18

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

798

181

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4,19429E+1

5

1,25372E+1

5 56

17/10/2018

16.18

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1096

181

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4,19424E+1

5

1,25369E+1

5 8

17/10/2018

16.18

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

221

181

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1600

4,19421E+1

5

1,25366E+1

5 3

17/10/2018

16.19

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

601

181

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1600

4,1942E+15

1,25364E+1

5 53

17/10/2018

16.19

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

534

181

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1600

4,19418E+1

5 1,253

6E+15 3

17/10/2018

16.19

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

834

181

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1600

4,19419E+1

5

1,25362E+1

5 3

17/10/2018

16.20

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

263

181

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1600

4,19419E+1

5

1,25365E+1

5 31

17/10/2018

16.20

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600) 85

181

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1600

4,19418E+1

5

1,25367E+1

5 33

17/10/2018

16.20

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

559

181

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1600

4,19421E+1

5

1,25368E+1

5 176

17/10/2018

16.34

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600) 53

181

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4,19423E+1

5

1,25368E+1

5 505

17/10/2018

16.35

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600) 13

181

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4,19425E+1

5

1,25369E+1

5 33

17/10/2018

16.41

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600) 18

181

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1600

4,1943E+15

1,25371E+1

5 6

17/10/2018

16.41

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2164

181

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4,19436E+1

5

1,25376E+1

5 8

17/10/2018

16.42

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2398

181

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4,19442E+1

5

1,25378E+1

5 4

17/10/2018

16.42

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2745

181

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4,19448E+1

5

1,25381E+1

5 6

17/10/2018

16.42

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2337

181

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4,19452E+1

5

1,25381E+1

5 45

17/10/2018

16.42

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1631

181

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1600

4,19454E+1

5 1,253

8E+15 36

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17.09

CEST Europe/Rome (3600 - 3600)

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5 36

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115

181

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4,1946E+15

1,25377E+1

5 46

17/10/2018

16.43

17/10/2018

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CEST Europe/Rome (3600 - 3600) 41

181

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4,19464E+1

5

1,25376E+1

5 34

17/10/2018

16.43

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1074

181

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1600

4,19466E+1

5

1,25375E+1

5 38

17/10/2018

16.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

667

181

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4,19468E+1

5

1,25373E+1

5 6

17/10/2018

16.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

656

181

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4,19474E+1

5

1,25371E+1

5 39

17/10/2018

16.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2252

181

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1600

4,19476E+1

5

1,25367E+1

5 6

17/10/2018

16.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

1295

181

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4,19479E+1

5

1,25358E+1

5 4

17/10/2018

16.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2573

181

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1600

4,1948E+15

1,2535E+15 49

17/10/2018

16.44

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2129

181

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1600

4,19481E+1

5

1,25345E+1

5 6

17/10/2018

16.45

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600) 56

181

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4,19483E+1

5

1,25338E+1

5 47

17/10/2018

16.45

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

2075

181

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4,19484E+1

5

1,25335E+1

5 6

17/10/2018

16.46

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

457

181

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4,19487E+1

5

1,25324E+1

5 6

17/10/2018

16.46

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

3331

181

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4,19493E+1

5

1,25323E+1

5 3

17/10/2018

16.47

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

262

181

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4,19495E+1

5

1,25324E+1

5 31

17/10/2018

16.47

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

491

181

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1600

4,19496E+1

5

1,25325E+1

5 3

17/10/2018

16.48

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

429

181

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4,19498E+1

5

1,25325E+1

5 32

17/10/2018

16.48

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

446

181

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1600

4,195E+15

1,25327E+1

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16.48

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17.09

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1,25327E+1

5 3

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17.09

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511

181

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4,19503E+1

5

1,25328E+1

5 31

17/10/2018

16.49

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

498

181

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4,19505E+1

5

1,25329E+1

5 31

17/10/2018

16.49

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

465

181

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1600

4,19507E+1

5 1,253

3E+15 3

17/10/2018

16.49

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

388

181

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1600

4,19509E+1

5 1,253

3E+15 3

17/10/2018

16.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

455

181

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4,19509E+1

5

1,25327E+1

5 31

17/10/2018

16.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

734

181

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1600

4,1951E+15

1,25325E+1

5 3

17/10/2018

16.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

434

181

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1600

4,19511E+1

5

1,25323E+1

5 31

17/10/2018

16.50

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

502

181

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1600

4,19512E+1

5

1,25321E+1

5 3

17/10/2018

16.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

411

181

[email protected]

1600

4,19514E+1

5 1,253

2E+15 3

17/10/2018

16.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

427

181

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4,19515E+1

5

1,25318E+1

5 31

17/10/2018

16.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

535

181

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1600

4,19515E+1

5

1,25315E+1

5 3

17/10/2018

16.51

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

562

181

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1600

4,19517E+1

5

1,25314E+1

5 42

17/10/2018

16.52

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

271

181

[email protected]

1600

4,19519E+1

5

1,25316E+1

5 42

17/10/2018

16.52

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

335

181

[email protected]

1600

4,19521E+1

5

1,25317E+1

5 31

17/10/2018

16.52

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

789

181

[email protected]

1600

4,19523E+1

5

1,25317E+1

5 3

17/10/2018

16.53

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

384

181

[email protected]

1600

4,19524E+1

5

1,25318E+1

5 31

17/10/2018

16.53

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

437

181

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1600

4,19526E+1

5

1,25317E+1

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16.53

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17.09

CEST Europe/Rome (3600 - 3600)

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181

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1,25316E+1

5 42

17/10/2018

16.54

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

218

181

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4,19529E+1

5

1,25314E+1

5 43

17/10/2018

16.54

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

474

181

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1600

4,19532E+1

5

1,25313E+1

5 1653

17/10/2018

16.56

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

129

181

[email protected]

1600

4,19528E+1

5 1,253

2E+15 156

17/10/2018

16.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

219

181

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1600

4,19528E+1

5

1,25318E+1

5 364

17/10/2018

16.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

439

181

[email protected]

1600

4,19529E+1

5

1,25315E+1

5 1368

17/10/2018

16.58

17/10/2018

17.09

CEST Europe/Rome (3600 - 3600)

527

181

[email protected]

1600

4,19118E+1

5

1,24772E+1

5 16

17/10/2018

15.25

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1903

4 18

2 [email protected]

1600

4,19117E+1

5

1,24759E+1

5 8

17/10/2018

15.25

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3688

182

[email protected]

1600

4,19115E+1

5

1,24752E+1

5 6

17/10/2018

15.25

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2729

182

[email protected]

1600

4,19114E+1

5

1,24747E+1

5 12

17/10/2018

15.25

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3131

182

[email protected]

1600

4,19112E+1

5

1,24739E+1

5 8

17/10/2018

15.25

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3288

182

[email protected]

1600

4,1911E+15

1,24731E+1

5 8

17/10/2018

15.26

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 33

182

[email protected]

1600

4,19114E+1

5

1,24728E+1

5 8

17/10/2018

15.26

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3046

182

[email protected]

1600

4,19119E+1

5

1,24726E+1

5 6

17/10/2018

15.26

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4383

182

[email protected]

1600

4,19124E+1

5

1,24725E+1

5 6

17/10/2018

15.26

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3648

182

[email protected]

1600

4,1913E+15

1,24723E+1

5 8

17/10/2018

15.26

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4948

182

[email protected]

1600

4,19137E+1

5

1,24719E+1

5 6

17/10/2018

15.26

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3806

182

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1600

4,19143E+1

5

1,24717E+1

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15.26

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19.54

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182

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1,24712E+1

5 8

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CEST Europe/Rome (7200 - 3600)

1726

182

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1600

4,19144E+1

5

1,24705E+1

5 8

17/10/2018

15.26

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4312

182

[email protected]

1600

4,19144E+1

5

1,24702E+1

5 12

17/10/2018

15.27

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

165

182

[email protected]

1600

4,19168E+1

5

1,24684E+1

5 7371

17/10/2018

15.29

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1295

182

[email protected]

1600

4,1916E+15

1,2464E+15 25

17/10/2018

15.29

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1340

7 18

2 [email protected]

1600

4,19164E+1

5

1,24635E+1

5 8

17/10/2018

15.29

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2428

182

[email protected]

1600

4,1916E+15

1,24628E+1

5 8

17/10/2018

15.29

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

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1600

4,19156E+1

5

1,24622E+1

5 8

17/10/2018

15.29

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3852

182

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4,19155E+1

5

1,24614E+1

5 8

17/10/2018

15.29

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3962

182

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4,19153E+1

5

1,24605E+1

5 16

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4436

182

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1600

4,19153E+1

5

1,24595E+1

5 8

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

5171

182

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1600

4,19154E+1

5

1,24585E+1

5 8

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4803

182

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1600

4,19154E+1

5

1,24578E+1

5 8

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1869

182

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1600

4,19156E+1

5

1,24571E+1

5 12

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3107

182

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1600

4,19158E+1

5

1,24567E+1

5 12

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1463

182

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1600

4,19161E+1

5

1,24562E+1

5 12

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3561

182

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1600

4,19164E+1

5

1,24557E+1

5 16

17/10/2018

15.30

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

278

182

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1600

4,19166E+1

5

1,24552E+1

5 16

17/10/2018

15.31

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

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5

1,24547E+1

5 16

17/10/2018

15.31

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CEST Europe/Rome (7200 - 3600)

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4,19167E+1

5

1,24542E+1

5 16

17/10/2018

15.31

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19.54

CEST Europe/Rome (7200 - 3600)

1812

182

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4,19159E+1

5

1,24533E+1

5 151

17/10/2018

15.31

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19.54

CEST Europe/Rome (7200 - 3600)

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182

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1600

4,19153E+1

5

1,24529E+1

5 16

17/10/2018

15.31

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

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182

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1600

4,19149E+1

5

1,24524E+1

5 12

17/10/2018

15.31

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

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182

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1600

4,19148E+1

5

1,24522E+1

5 16

17/10/2018

15.31

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1271

182

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1600

4,19149E+1

5

1,24516E+1

5 16

17/10/2018

15.31

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3381

182

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1600

4,19153E+1

5

1,24511E+1

5 12

17/10/2018

15.32

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3311

182

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1600

4,1915E+15

1,24507E+1

5 16

17/10/2018

15.32

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1255

182

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1600

4,19145E+1

5

1,24506E+1

5 16

17/10/2018

15.32

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2432

182

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1600

4,19142E+1

5

1,24502E+1

5 12

17/10/2018

15.32

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2411

182

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1600

4,19137E+1

5

1,24499E+1

5 8

17/10/2018

15.32

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3929

182

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1600

4,19131E+1

5

1,24495E+1

5 12

17/10/2018

15.32

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3071

182

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1600

4,19126E+1

5

1,24491E+1

5 12

17/10/2018

15.32

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2879

182

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1600

4,19123E+1

5

1,24489E+1

5 12

17/10/2018

15.33

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1715

182

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1600

4,19119E+1

5

1,24487E+1

5 12

17/10/2018

15.33

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2317

182

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1600

4,19117E+1

5

1,24479E+1

5 12

17/10/2018

15.33

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2621

182

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4,19117E+1

5

1,24471E+1

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5

1,24462E+1

5 48

17/10/2018

15.37

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19.54

CEST Europe/Rome (7200 - 3600)

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182

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4,19116E+1

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1,24464E+1

5 32

17/10/2018

15.37

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4,19114E+1

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1,24468E+1

5 48

17/10/2018

15.37

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19.54

CEST Europe/Rome (7200 - 3600)

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182

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4,19116E+1

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1,24466E+1

5 65

17/10/2018

15.39

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 87

182

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4,19112E+1

5 1,244

7E+15 693

17/10/2018

15.40

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1006

182

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4,19115E+1

5

1,24466E+1

5 20

17/10/2018

15.42

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

132

182

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4,19116E+1

5

1,24468E+1

5 65

17/10/2018

15.43

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

134

182

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1600

4,19115E+1

5

1,24465E+1

5 65

17/10/2018

15.43

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

208

182

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1600

4,19116E+1

5

1,24467E+1

5 32

17/10/2018

15.44

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

116

182

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4,19115E+1

5

1,24466E+1

5 65

17/10/2018

15.45

17/10/2018

19.54

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182

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4,19116E+1

5

1,24466E+1

5 865

17/10/2018

15.47

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19.54

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182

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4,19116E+1

5

1,24466E+1

5 865

17/10/2018

15.48

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 0

182

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4,19113E+1

5

1,24466E+1

5 96

17/10/2018

15.48

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19.54

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248

182

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4,19113E+1

5

1,24466E+1

5 64

17/10/2018

15.48

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

103

182

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4,19115E+1

5

1,24465E+1

5 128

17/10/2018

15.48

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

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182

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4,19115E+1

5

1,24464E+1

5 64

17/10/2018

15.48

17/10/2018

19.54

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434

182

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4,19116E+1

5

1,24463E+1

5 32

17/10/2018

15.49

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

121

182

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4,19115E+1

5

1,24466E+1

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19.54

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1,24466E+1

5 65

17/10/2018

15.52

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19.54

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4,19116E+1

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1,24466E+1

5 65

17/10/2018

15.52

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19.54

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182

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4,19115E+1

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1,24463E+1

5 64

17/10/2018

15.53

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19.54

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276

182

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4,19115E+1

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1,24466E+1

5 65

17/10/2018

15.53

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

707

182

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4,19115E+1

5

1,24466E+1

5 65

17/10/2018

15.54

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 9

182

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4,19117E+1

5

1,24468E+1

5 65

17/10/2018

15.54

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19.54

CEST Europe/Rome (7200 - 3600)

545

182

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4,19116E+1

5

1,24467E+1

5 65

17/10/2018

16.01

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 3

182

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1600

4,19116E+1

5

1,24467E+1

5 1057

17/10/2018

16.01

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 12

182

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1600

4,19116E+1

5

1,24467E+1

5 427

17/10/2018

16.01

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 57

182

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1600

4,19117E+1

5

1,24467E+1

5 65

17/10/2018

16.05

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 5

182

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4,19114E+1

5

1,24467E+1

5 65

17/10/2018

16.06

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

116

182

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1600

4,19112E+1

5

1,24466E+1

5 65

17/10/2018

16.06

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1495

182

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4,19114E+1

5

1,24462E+1

5 519

17/10/2018

16.06

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1268

182

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4,19115E+1

5

1,24464E+1

5 25

17/10/2018

16.06

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

316

182

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1600

4,19115E+1

5

1,24467E+1

5 25

17/10/2018

16.07

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 33

182

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1600

4,19113E+1

5

1,24468E+1

5 25

17/10/2018

16.07

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

252

182

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1600

4,1911E+15

1,24472E+1

5 25

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19.54

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5 25

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182

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1600

4,19117E+1

5

1,24485E+1

5 25

17/10/2018

16.08

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4952

182

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1600

4,19123E+1

5

1,24488E+1

5 16

17/10/2018

16.08

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4603

182

[email protected]

1600

4,19129E+1

5

1,24493E+1

5 16

17/10/2018

16.08

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4813

182

[email protected]

1600

4,19136E+1

5

1,24498E+1

5 25

17/10/2018

16.08

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4236

182

[email protected]

1600

4,19143E+1

5

1,24503E+1

5 16

17/10/2018

16.08

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

498

182

[email protected]

1600

4,19148E+1

5

1,24507E+1

5 16

17/10/2018

16.08

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1758

182

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1600

4,19154E+1

5

1,24507E+1

5 16

17/10/2018

16.08

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

404

182

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1600

4,1916E+15

1,24508E+1

5 16

17/10/2018

16.09

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3392

182

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1600

4,19165E+1

5

1,24508E+1

5 16

17/10/2018

16.09

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2487

182

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1600

4,19169E+1

5 1,245

1E+15 16

17/10/2018

16.10

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

198

182

[email protected]

1600

4,19168E+1

5

1,24508E+1

5 16

17/10/2018

16.11

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

187

182

[email protected]

1600

4,19169E+1

5 1,245

1E+15 16

17/10/2018

16.13

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600) 65

182

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1600

4,19168E+1

5

1,24508E+1

5 16

17/10/2018

16.13

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

404

182

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1600

4,19169E+1

5 1,245

1E+15 16

17/10/2018

16.13

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

662

182

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1600

4,19131E+1

5

1,24526E+1

5 864

17/10/2018

16.15

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1175

182

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1600

4,19134E+1

5

1,24542E+1

5 64

17/10/2018

16.15

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

6269

182

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1600

4,19133E+1

5

1,24543E+1

5 25

17/10/2018

16.16

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19.54

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5 25

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182

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4,19123E+1

5

1,24544E+1

5 25

17/10/2018

16.16

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

349

182

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1600

4,19117E+1

5

1,24546E+1

5 24

17/10/2018

16.16

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2634

182

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1600

4,19113E+1

5

1,24547E+1

5 16

17/10/2018

16.16

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2754

182

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1600

4,19109E+1

5

1,24547E+1

5 16

17/10/2018

16.16

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3288

182

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1600

4,19106E+1

5

1,24548E+1

5 16

17/10/2018

16.17

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

263

182

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1600

4,19096E+1

5

1,24551E+1

5 16

17/10/2018

16.17

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

4018

182

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1600

4,19092E+1

5

1,24552E+1

5 16

17/10/2018

16.17

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1438

182

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1600

4,19081E+1

5

1,24554E+1

5 16

17/10/2018

16.18

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

5319

182

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1600

4,19074E+1

5

1,24556E+1

5 16

17/10/2018

16.18

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

5257

182

[email protected]

1600

4,19066E+1

5

1,24558E+1

5 16

17/10/2018

16.18

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

5003

182

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1600

4,19062E+1

5

1,24566E+1

5 16

17/10/2018

16.18

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3877

182

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1600

4,19058E+1

5

1,24583E+1

5 16

17/10/2018

16.18

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1616

182

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1600

4,1906E+15

1,2459E+15 16

17/10/2018

16.19

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2735

182

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1600

4,1906E+15

1,24596E+1

5 16

17/10/2018

16.19

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

318

182

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1600

4,1906E+15

1,24603E+1

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CEST Europe/Rome (7200 - 3600)

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1,24643E+1

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1,24648E+1

5 16

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1,24654E+1

5 16

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4,19054E+1

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1,24677E+1

5 25

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1,24682E+1

5 25

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1,24691E+1

5 65

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5 200

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1,24657E+1

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1,24642E+1

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1,24628E+1

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1,24618E+1

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1,24615E+1

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1,24611E+1

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1E+15 32

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1,24581E+1

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1,24576E+1

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1,24568E+1

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1,24565E+1

5 32

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5 1,245

6E+15 32

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1,24552E+1

5 32

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1,24547E+1

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1,24543E+1

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1,24527E+1

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1,24518E+1

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1,24514E+1

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1,24496E+1

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1,24497E+1

5 32

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1,24496E+1

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1,24493E+1

5 32

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1,24499E+1

5 32

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1,24505E+1

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1,24498E+1

5 32

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182

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1,24495E+1

5 32

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182

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1,24499E+1

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1,24485E+1

5 32

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8E+15 16

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1,24479E+1

5 16

17/10/2018

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1,24479E+1

5 24

17/10/2018

16.36

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19.54

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182

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8E+15 16

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16.36

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182

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8E+15 16

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1,24478E+1

5 16

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16.37

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1,24476E+1

5 24

17/10/2018

16.37

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19.54

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182

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4,19264E+1

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1,24474E+1

5 16

17/10/2018

16.37

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19.54

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182

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4,19269E+1

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1,24472E+1

5 16

17/10/2018

16.37

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19.54

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182

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4,19273E+1

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1,24468E+1

5 16

17/10/2018

16.37

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19.54

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182

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4,19278E+1

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1,24464E+1

5 16

17/10/2018

16.37

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19.54

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182

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4,19283E+1

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1,24461E+1

5 16

17/10/2018

16.37

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19.54

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182

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4,19289E+1

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1,24461E+1

5 16

17/10/2018

16.38

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19.54

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2554

182

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4,19296E+1

5

1,24462E+1

5 16

17/10/2018

16.38

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19.54

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182

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4,19302E+1

5 1,244

6E+15 16

17/10/2018

16.38

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182

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4,19306E+1

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1,24455E+1

5 16

17/10/2018

16.38

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19.54

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4347

182

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4,19311E+1

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1,24451E+1

5 16

17/10/2018

16.38

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19.54

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182

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4,19317E+1

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1,24448E+1

5 16

17/10/2018

16.38

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19.54

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182

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4,19323E+1

5

1,24445E+1

5 16

17/10/2018

16.38

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19.54

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4012

182

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4,19328E+1

5

1,24443E+1

5 16

17/10/2018

16.38

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19.54

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182

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4,19333E+1

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1,24441E+1

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4,19342E+1

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1,24437E+1

5 16

17/10/2018

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19.54

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182

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4,19346E+1

5

1,24436E+1

5 16

17/10/2018

16.39

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19.54

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1363

182

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4,19348E+1

5

1,24436E+1

5 16

17/10/2018

16.39

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19.54

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938

182

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4,1935E+15

1,24435E+1

5 16

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16.39

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19.54

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547

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4,19351E+1

5 1,244

3E+15 16

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CEST Europe/Rome (7200 - 3600)

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1,24429E+1

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CEST Europe/Rome (7200 - 3600)

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182

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1,24424E+1

5 8

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16.40

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19.54

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1,24419E+1

5 6

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16.40

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19.54

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182

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4,19344E+1

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1,24412E+1

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182

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4,19343E+1

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1,24407E+1

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16.40

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19.54

CEST Europe/Rome (7200 - 3600)

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182

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5 1,244E+15 6

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CEST Europe/Rome (7200 - 3600)

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182

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1,24393E+1

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CEST Europe/Rome (7200 - 3600)

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1600

4,1935E+15

1,24387E+1

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17/10/2018

16.41

17/10/2018

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CEST Europe/Rome (7200 - 3600)

4301

182

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1600

4,19354E+1

5 1,243

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17/10/2018

16.41

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

509

182

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1600

4,19358E+1

5

1,24375E+1

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17/10/2018

16.41

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19.54

CEST Europe/Rome (7200 - 3600)

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182

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4,19359E+1

5

1,24266E+1

5 1200

17/10/2018

16.48

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19.54

CEST Europe/Rome (7200 - 3600)

1941

182

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4,19377E+1

5

1,24269E+1

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1,24258E+1

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5

1,24247E+1

5 8

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1,24241E+1

5 8

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16.49

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1,24237E+1

5 6

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1,24223E+1

5 6

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1,24215E+1

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1,24206E+1

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1,24199E+1

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1,24189E+1

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1,24186E+1

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4,19448E+1

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1,24182E+1

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17/10/2018

16.50

17/10/2018

19.54

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402

182

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4,19453E+1

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1,24178E+1

5 16

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16.50

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1,24174E+1

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182

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7E+15 16

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1,24165E+1

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1,24135E+1

5 16

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3E+15 16

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1,24125E+1

5 16

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1,24124E+1

5 16

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1,24124E+1

5 16

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1,24122E+1

5 16

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1,24121E+1

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1,24122E+1

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1,24124E+1

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1,24125E+1

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1,24125E+1

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182

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1,24127E+1

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1,24149E+1

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182

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1,24123E+1

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1,24123E+1

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1,24111E+1

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1,24106E+1

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1,24096E+1

5 8

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1,24091E+1

5 12

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182

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1,24086E+1

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1,24089E+1

5 12

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182

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1,24091E+1

5 12

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1,24092E+1

5 12

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1,24092E+1

5 8

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182

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1,24095E+1

5 8

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1,24094E+1

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182

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1,24089E+1

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1,24085E+1

5 8

17/10/2018

16.57

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19.54

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1 18

2 [email protected]

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1,24083E+1

5 12

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19.54

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1025

9 18

2 [email protected]

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1,24079E+1

5 12

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19.54

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1020

4 18

2 [email protected]

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1,24079E+1

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19.54

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5 18

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1,24082E+1

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1,24084E+1

5 24

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1,24085E+1

5 12

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19.54

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182

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5 1,240

8E+15 6

17/10/2018

16.57

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182

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1,24076E+1

5 12

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1,24078E+1

5 6

17/10/2018

16.58

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19.54

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182

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4,19836E+1

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1,24082E+1

5 12

17/10/2018

16.58

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19.54

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182

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4,19843E+1

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1,24082E+1

5 24

17/10/2018

16.58

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19.54

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154

182

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4,19847E+1

5

1,24075E+1

5 16

17/10/2018

16.58

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19.54

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4,1985E+15

1,24069E+1

5 12

17/10/2018

16.58

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182

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4,19854E+1

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1,24063E+1

5 16

17/10/2018

16.58

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19.54

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4,19856E+1

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1,24055E+1

5 16

17/10/2018

16.59

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19.54

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182

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1,24048E+1

5 16

17/10/2018

16.59

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19.54

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182

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4,19862E+1

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1,24041E+1

5 16

17/10/2018

16.59

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182

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1,24034E+1

5 16

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1,24025E+1

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1,24E+15 16

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1,23992E+1

5 16

17/10/2018

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182

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4,19904E+1

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1,23983E+1

5 16

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1,23976E+1

5 12

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5 1,239

7E+15 12

17/10/2018

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4,19917E+1

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1,23962E+1

5 12

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1,23953E+1

5 16

17/10/2018

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182

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4,19929E+1

5

1,23943E+1

5 16

17/10/2018

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19.54

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4,19936E+1

5

1,23933E+1

5 12

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19.54

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1,23921E+1

5 12

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19.54

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4,19951E+1

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1,23913E+1

5 12

17/10/2018

17.00

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19.54

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182

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4,19958E+1

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1,23904E+1

5 200

17/10/2018

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19.54

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1600

4,19965E+1

5

1,23893E+1

5 48

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17.00

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19.54

CEST Europe/Rome (7200 - 3600)

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1,23878E+1

5 24

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CEST Europe/Rome (7200 - 3600)

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1,23865E+1

5 16

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17.01

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1,23851E+1

5 16

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17.01

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1,23837E+1

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4,20007E+1

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1,23811E+1

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17.01

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CEST Europe/Rome (7200 - 3600)

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4,20016E+1

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1,23801E+1

5 252

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17.01

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1,23791E+1

5 200

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17.01

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4,20034E+1

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1,23784E+1

5 149

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17.01

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19.54

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182

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4,20052E+1

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1,23788E+1

5 16

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17.01

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182

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4,20062E+1

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1,23787E+1

5 16

17/10/2018

17.02

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19.54

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182

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4,20072E+1

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1,23782E+1

5 16

17/10/2018

17.02

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182

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4,20081E+1

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1,23775E+1

5 16

17/10/2018

17.02

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4,20086E+1

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1,23763E+1

5 12

17/10/2018

17.02

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19.54

CEST Europe/Rome (7200 - 3600)

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1,23754E+1

5 8

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17.02

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4,20094E+1

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1,23755E+1

5 12

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17.02

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CEST Europe/Rome (7200 - 3600)

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4,201E+15

1,23756E+1

5 8

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17.02

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5E+15 12

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17.02

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1,23739E+1

5 8

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17.03

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4,20102E+1

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1,23729E+1

5 8

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17.03

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4,20103E+1

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1,23717E+1

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1,23687E+1

5 12

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17.03

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1,23673E+1

5 12

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5 16

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5 12

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1,23683E+1

5 16

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1,23687E+1

5 16

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4,20144E+1

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1,23689E+1

5 16

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17.04

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19.54

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182

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17.04

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182

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4,20153E+1

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1,23692E+1

5 12

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17.04

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19.54

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182

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4,20153E+1

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1,23693E+1

5 65

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19.54

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4,20153E+1

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1,23693E+1

5 65

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19.54

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4,20153E+1

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1,23691E+1

5 48

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182

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4,20157E+1

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1,23695E+1

5 32

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17.11

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19.54

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182

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4,2016E+15

1,23698E+1

5 32

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182

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4,20159E+1

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1,23703E+1

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1,23713E+1

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1,23721E+1

5 32

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182

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5 1,237

3E+15 32

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4E+15 32

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182

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4,20155E+1

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1,23745E+1

5 16

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17.12

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19.54

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182

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4,20154E+1

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1,23747E+1

5 16

17/10/2018

17.13

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182

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4,20154E+1

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1,23749E+1

5 16

17/10/2018

17.13

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19.54

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182

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1600

4,20153E+1

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1,23752E+1

5 16

17/10/2018

17.13

17/10/2018

19.54

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182

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1600

4,20152E+1

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1,23754E+1

5 16

17/10/2018

17.14

17/10/2018

19.54

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182

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4,20152E+1

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1,23754E+1

5 16

17/10/2018

17.15

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19.54

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182

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4,2015E+15

1,23757E+1

5 64

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182

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1,23756E+1

5 12

17/10/2018

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19.54

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182

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4,20148E+1

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1,23754E+1

5 16

17/10/2018

17.16

17/10/2018

19.54

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162

182

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4,20147E+1

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1,23753E+1

5 6

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17.17

17/10/2018

19.54

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182

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4,20148E+1

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1,23755E+1

5 8

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17.17

17/10/2018

19.54

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182

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4,2015E+15

1,23755E+1

5 16

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17.18

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182

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1,23756E+1

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182

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1,23752E+1

5 6

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524

182

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4,20154E+1

5 1,237

5E+15 6

17/10/2018

17.19

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19.54

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231

182

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4,20155E+1

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1,23748E+1

5 6

17/10/2018

17.20

17/10/2018

19.54

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182

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4,20155E+1

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1,23745E+1

5 6

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17.20

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19.54

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219

182

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4,20154E+1

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1,23743E+1

5 6

17/10/2018

17.21

17/10/2018

19.54

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182

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4,20153E+1

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1,23742E+1

5 6

17/10/2018

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182

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4,20154E+1

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1,23744E+1

5 16

17/10/2018

17.23

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19.54

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227

182

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4,20153E+1

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1,23749E+1

5 12

17/10/2018

17.23

17/10/2018

19.54

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1442

182

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4,20149E+1

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1,23749E+1

5 12

17/10/2018

17.23

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19.54

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182

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4,20145E+1

5

1,23748E+1

5 16

17/10/2018

17.23

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19.54

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1993

182

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4,20145E+1

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1,23753E+1

5 16

17/10/2018

17.24

17/10/2018

19.54

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182

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4,20144E+1

5 1,237

6E+15 16

17/10/2018

17.24

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182

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4,20143E+1

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1,23765E+1

5 16

17/10/2018

17.24

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19.54

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182

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4,20142E+1

5 1,237

7E+15 16

17/10/2018

17.24

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19.54

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182

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4,20139E+1

5

1,23771E+1

5 16

17/10/2018

17.24

17/10/2018

19.54

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182

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4,20135E+1

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1,23771E+1

5 16

17/10/2018

17.24

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

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182

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4,20131E+1

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1,23772E+1

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1,23773E+1

5 16

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182

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4,20119E+1

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1,23773E+1

5 16

17/10/2018

17.25

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19.54

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182

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4,20113E+1

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1,23775E+1

5 16

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17.25

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19.54

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182

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4,20109E+1

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1,23777E+1

5 16

17/10/2018

17.25

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19.54

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182

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4,20104E+1

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1,23781E+1

5 16

17/10/2018

17.25

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19.54

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182

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4,20099E+1

5

1,23785E+1

5 16

17/10/2018

17.25

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19.54

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182

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4,20094E+1

5

1,23787E+1

5 16

17/10/2018

17.26

17/10/2018

19.54

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182

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4,20093E+1

5 1,237

8E+15 16

17/10/2018

17.26

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19.54

CEST Europe/Rome (7200 - 3600)

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182

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4,20095E+1

5

1,23773E+1

5 16

17/10/2018

17.26

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19.54

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182

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4,201E+15

1,23766E+1

5 16

17/10/2018

17.26

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19.54

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182

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4,20105E+1

5

1,23758E+1

5 16

17/10/2018

17.26

17/10/2018

19.54

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182

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4,20106E+1

5 1,237

5E+15 16

17/10/2018

17.26

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182

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4,20105E+1

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1,23743E+1

5 16

17/10/2018

17.26

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19.54

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182

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4,20102E+1

5

1,23733E+1

5 16

17/10/2018

17.26

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19.54

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182

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4,20102E+1

5

1,23723E+1

5 16

17/10/2018

17.26

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19.54

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182

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4,20104E+1

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1,23713E+1

5 16

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19.54

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182

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4,20105E+1

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1,23703E+1

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1,23682E+1

5 16

17/10/2018

17.27

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CEST Europe/Rome (7200 - 3600)

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182

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4,20113E+1

5

1,23675E+1

5 16

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[email protected]

1600

4,20118E+1

5

1,23673E+1

5 16

17/10/2018

17.27

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

174

182

[email protected]

1600

4,20124E+1

5

1,23676E+1

5 16

17/10/2018

17.27

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3468

182

[email protected]

1600

4,20129E+1

5 1,236

8E+15 16

17/10/2018

17.27

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3755

182

[email protected]

1600

4,20134E+1

5

1,23684E+1

5 16

17/10/2018

17.27

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

3592

182

[email protected]

1600

4,20139E+1

5

1,23687E+1

5 16

17/10/2018

17.28

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2903

182

[email protected]

1600

4,20145E+1

5

1,23689E+1

5 16

17/10/2018

17.28

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

1652

182

[email protected]

1600

4,2015E+15

1,23689E+1

5 16

17/10/2018

17.28

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2608

182

[email protected]

1600

4,20153E+1

5

1,23692E+1

5 16

17/10/2018

17.28

17/10/2018

19.54

CEST Europe/Rome (7200 - 3600)

2426

182

[email protected]

1600

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FIGURE INDEX

Figure 1 – Urban congestion ............................................................................................... 4

Figure 2 – Member countries of EPOMM ........................................................................... 6

Figure 3 – Exemple of interchange parking for park and ride ............................................ 9

Figure 4 – Movesion logo .................................................................................................. 11

Figure 5 – Control panel .................................................................................................... 12

Figure 6 – MM’s questionnaire ......................................................................................... 12

Figure 7 – MM’s questionnaire ......................................................................................... 13

Figure 8 – MM’s questionnaire ......................................................................................... 13

Figure 9 – MM’s questionnaire ......................................................................................... 13

Figure 10 – Employees’ questionnaire .............................................................................. 14

Figure 11 – State of the survey ......................................................................................... 15

Figure 12 – Contact form .................................................................................................. 15

Figure 13 – Surveys’ report ............................................................................................... 16

Figure 14 – Exemple of modal split ................................................................................... 17

Figure 15 – Map tool with the modal split ........................................................................ 17

Figure 16 – Example of balance sheet tool ....................................................................... 18

Figure 17 – Interventions in Mobility Manager ................................................................ 18

Figure 188 – Variance-Covariance matrix in MNL............................................................. 22

Figure 19 – 4 Step Model .................................................................................................. 23

Figure 20 – Mobility Manager’s Simulation Model........................................................... 27

Figure 21 – Questions dedicated to gamification ............................................................. 44

Figure 22 – Questions implemented in the software ....................................................... 45

Figure 23 – Global warming .............................................................................................. 48

Figure 24 – Main sections of a Gamification App ............................................................. 50

Figure 25 – Gamification app ............................................................................................ 51

Figure 26 - Tracking ........................................................................................................... 52

Figure 27 – Age of the users ............................................................................................. 53

Figure 28 – Travel mode of the users ............................................................................... 53

Figure 29 – Official invitation for Android users ............................................................... 54

Figure 30 – Official invitation for Ios users ....................................................................... 54

Figure 31 – Most travelled paths ...................................................................................... 55

Figure 32 – Intervals of trip .............................................................................................. 56

Figure 33 – Different speed profiles ................................................................................. 56

Figure 34 – Awarding type ................................................................................................ 57

Figure 35 – Tools of a gamification App ............................................................................ 58

Figure 36 – Question in a gamification App ...................................................................... 64

Figure 37 - Activities .......................................................................................................... 67

Figure 38 - Status .............................................................................................................. 68

Figure 39 - Awards ............................................................................................................ 69

Figure 40 – Award in a gamification App .......................................................................... 70

Figure 41 – Survey interface ............................................................................................. 72

Figure 42 – Survey interface ............................................................................................. 72

Figure 43 – Survey interface ............................................................................................. 73

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Figure 44 - Store ................................................................................................................ 74

Figure 45 - Store ................................................................................................................ 74

Figure 46 – Data monitoring ............................................................................................. 75

Figure 47 – Data monitoring ............................................................................................. 76

Figure 48 – Consequences of physical activity .................................................................. 81

Figure 49 – Cost of the life ................................................................................................ 82

Figure 50 – Benefits due to mortality reduction ............................................................... 83

Figure 51 – Benefits due to diseases reduction ................................................................ 83

Figure 52 - Productivity ..................................................................................................... 84

Figure 53 – Benefits due to productivity increase ............................................................ 85

Figure 54 – Benefits due to stress reduction .................................................................... 86

Figure 55 – Benefits due to physical activity .................................................................... 87

Figure 56 – Davines logo ................................................................................................... 88

Figure 57 – Cartography of site ......................................................................................... 89

Figure 58 – Davines campus ............................................................................................. 89

Figure 59 - Supply .............................................................................................................. 90

Figure 60 – Accessibility of Danives .................................................................................. 91

Figure 61 – Viale delle Esposizioni .................................................................................... 92

Figure 62 – Path of bus n.12 ............................................................................................. 92

Figure 63 – Strada Parma Rotta ........................................................................................ 93

Figure 64 – Employees’ origines ....................................................................................... 95

Figure 65 – Davines parking ............................................................................................ 101

Figure 66 – Via Calzolari Don Angelo .............................................................................. 107

Figure 67 – Origins of employee travel ........................................................................... 115

Figure 68 – Possible company bus path .......................................................................... 115

Figure 69 – Mobility Manager tools ................................................................................ 122

Figure 70 – 4 different Companies in the Parma Area .................................................... 122

Figure 71 – CSR logic ....................................................................................................... 123

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TABLE INDEX

Table 1 – Choice Attributes and Priorities ........................................................................ 35

Table 2 – Emissions avoided ............................................................................................. 66

CHART INDEX

Chart 1 – Risk of mortality ................................................................................................ 78

Chart 2 – Risk of diseases .................................................................................................. 79

Chart 3 – Workplace productivity loss .............................................................................. 80

Chart 4 – Level of stress .................................................................................................... 81

Chart 5 – Compliance rate ................................................................................................ 94

Chart 6 – Modal split ......................................................................................................... 96

Chart 7 – Travel time ......................................................................................................... 96

Chart 8 – Reasons of travel choices .................................................................................. 97

Chart 9 – Possible transport alternatives .......................................................................... 98

Chart 10 – Euro classification ............................................................................................ 99

Chart 11 – Fuel systems of cars......................................................................................... 99

Chart 12 – Parking problems ........................................................................................... 100

Chart 13 – Access to the company car parking ............................................................... 100

Chart 14 - Parking ............................................................................................................ 101

Chart 15 – Private vehicle ............................................................................................... 103

Chart 16 – Possible PT modes ......................................................................................... 104

Chart 17 – PT travel time ................................................................................................ 105

Chart 18 – PT stops ......................................................................................................... 105

Chart 19 – PT transfers.................................................................................................... 106

Chart 20 – Bike parking problems ................................................................................... 107

Chart 21 – CO2 emissions (kg/year) ................................................................................ 108

Chart 22 – Nox emissions (kg/year) ................................................................................ 109

Chart 23 – VOC emissions (kg/year) ............................................................................... 109

Chart 24 – CH4 emissions (kg/year) ................................................................................. 110

Chart 25 – PM emissions (kg/year) ................................................................................. 110

Chart 26 – Calculation of fuel consumption (l/year)....................................................... 111

Chart 27 – Propensity to use PT ...................................................................................... 112

Chart 28 – Propensity to use car pooling ........................................................................ 113

Chart 29 – Propensity to use a bike ................................................................................ 114

Chart 30 – Propensity to use a company bus ................................................................. 116

Chart 31 – Propensity to use a gamification App ........................................................... 117

Chart 32 – New modal split ............................................................................................. 118

Chart 33 – New sustainable modes ................................................................................ 118

Chart 34 – New CO2 emissions (kg/year) ........................................................................ 119

Chart 35 – New Nox emissions (kg/year) ........................................................................ 119

Chart 36 – New VOC emissions (kg/year) ....................................................................... 120

Chart 37 – New CH4 emissions (kg/year) ........................................................................ 120

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Chart 38 – New PM emissions (kg/year) ......................................................................... 121

Chart 39 – New calculation of fuel consuption (l/year) .................................................. 121

Chart 40 – Profit for mortality risk reduction ................................................................. 125

Chart 41 – Profit for diseases risk reduction ................................................................... 125

Chart 42 – Profit for productivity .................................................................................... 126

Chart 43 – Profit for stress reduction ............................................................................. 126

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RINGRAZIAMENTI

Giunta alla fine di questo breve ma intenso percorso mi trovo a tirare le

somme e a ringraziare tutte le persone che hanno camminato insieme a me.

Ringrazio in prima linea il Professor Gentile per avermi affiancata tutto il

periodo della magistrale: dall’esame, uno dei primi che ho sostenuto, fino

alla stesura della tesi. Poter contare su un docente del suo calibro è stato un

onore indescrivibile.

Una figura fondamentale nell’ultima parte del percorso è stata il Dottor

Petrocelli per avermi dato in prima istanza l’opportunità di effettuare

un’esperienza lavorativa in uno studio di ingegneria ed inoltre per la

possibilità fornitami nel poter scrivere la tesi all’interno di Movesion. Grazie

Claudio per i consigli e per la determinazione che mi hai trasmesso ogni

giorno: se oggi ho sulle spalle non solo conoscenze teoriche ma anche

consapevolezze lavorative è principalmente per merito tuo.

Lungo il cammino ho sempre avuto chi mi guardava e dispensava consigli e

forza appena provavo a sospirare. I miei genitori, Alessandro, gli zii ed i

miei cugini hanno da sempre creduto nelle mie capacità per raggiungere il

traguardo anche quando sembrava lontanissimo e preceduto da molte

difficoltà.

Fortunatamente non avevo solamente delle voci confortanti ma anche una

luce che con costanza e con spiccato senso illuminante ha seguito il mio

percorso. Importante e splendente come una stella di notte è stata ed è la mia

amica Flavia. Lo studio condiviso in intense mattinate, le preoccupazioni per

le tempistiche degli infiniti appelli e la gioia nello scriverti alla fine di ogni

esame in fondo mi mancheranno. Grazie per esserci sempre stata.

A tal proposito mi ritengo soddisfatta e consapevole di aver avuto intorno a

me persone speciali sia da un punto di vista accademico e lavorativo che

affettivo.

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La figura più incisiva per la scelta di questo percorso e per la vicinanza

quotidiana è qualcuno per cui, probabilmente, dei semplici ringraziamenti

non bastano. Lui è riuscito a trasmettermi la passione per il mondo dei

trasporti e la determinazione nel concludere gli studi in tempi brevi e con i

migliori risultati. Mi ha accolta con le indecisioni e i dubbi e mi ha portata

per mano ad una sicurezza accademica che non sapevo nemmeno di

possedere. Questo è stato possibile perché ha una spiccata bravura didattica

e perché fa tutto ciò che lo circonda con passione, intensamente e

costantemente. Grazie Danilo, non solo per essere un collega e per avermi

accompagnata durante il percorso universitario ti ringrazio al di sopra di

tutto per essere il mio compagno di vita.