acui boston presentation

8/2/2019 ACUI Boston Presentation

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Creating an All-Encompassing

Audio-Visual TrainingKent Mire

Carter GilbertTexas Christian University

#ACUIavtraining


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#ACUIavtraining


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Overview of the Session

Steps to preparing a training format

Application of the training program

Audio/visual equipment you need toknow

How to adapt

Student profiles

#ACUIavtraining


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#ACUIavtraining


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Steps to Completion

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#ACUIavtraining

Goals

Facilities

Events Equipment

Staff

Step 1: Assessing your needs


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#ACUIavtraining

Step 1: Assessing your needs

Facilities

Events

Equipment Staff

At TCU:

14 Conference rooms

Grand Ballroom

Auditorium Amphitheatre

Dining and lounge areas

Average ~ 50 events per day

Chess club meeting / board of

trustees appreciation dinner


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Staffing Example: From This

BuildingSupervisor

SeniorAssociate

Guest

ServicesAssociate

LeadTechnician

A/VTechnician

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To This:

Customer Service andSupport

Entry-level A/VTraining

Event ManagementIntermediate A/V

Knowledge

Training Responsibilities

Building Oversight

Advanced A/VKnowledge

Crisis intervention

Training Responsibilities

BuildingSupervisor

EventSpecialist

GuestServices

Associate

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Step 2: The Hiring Process

Who to hire

Preliminary Evaluation

Training Review

Final Evaluation

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Step 3: Creation and Integration

Maintaining a flexible schedule

Utilize benchmark measures

Build upon previous knowledge

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Training Schedule: An overview

Academic Schedule

Based on semesters

Break it down: 4x4x4

Major inclusions:

Equipment

Set-up Concepts

Trouble-shooting techniques

Customer service expectations

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Training Schedule Break-down

Part 1: The Basics

Understanding the sound system and eventmanagement

Theoretical concepts Part 2: Building Specifics

Part 3: Equipment Training& Trouble-shooting

Part 4: Wrap-up

Event-specific training

Review & final evaluations

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3 Key Components

#ACUIavtraining


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The Basic Sound System

InputDevice Mixer

AmplifierSpeaker

INPUT SIGNALPROCESSING

OUTPUT

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Microphones

Wireless

Handheld

Lavalier

Countryman

Corded

Podium

Boundary

Handheld

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We want to avoid:

#ACUIavtraining


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#winning

#ACUIavtraining


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Review

#ACUIavtraining


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Set up for an Event

Date EventTime EventName AV Needs LocationMonday,6/5 2:30 - 4:00CartersSuper

Event1 Wireless Mic,2 Corded Mics,

Podium Mic,3 Mic Stands

BR C+D

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Review EvaluationTraineeName: Section Tested: Date:

A/V Set up Clean setup? Y NAll required equipment present? Y NDid everything work properly?(If no, explain troubles) Y NComments:

Check in w/Client Responsive to client desires? Y N

Appropriate answers to client questions? Y NAsked if all needs were met Y NOffered AV card/reassurance that they would check inregularly Y NComments:

TroubleShooting Could they find solution to the problem in a timelymanner? Y N

Did you offer any help? Y NDid they reaasure the customer that a solution would be

found? Y NComments:Overall Masteryof Subject Area 1 2 3 4 5

FinalComments:

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Assessment and Evaluation

Session Evaluations

Boot Camp

Continual Assessment

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Audio/Visual Equipment YouNeed To Know

#ACUIavtraining

Input Processing Output

iPod

Mic

Computer

Mixing

Power UnitsSoftwareInterfacePrograms

SpeakersProjectors


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Important Notes

Dos: Allow them to guide their training experience

Allow them to set their own pace

Encourage and promote their own confidence

Donts:

Overwhelm Allow them to lose their technology

innocence

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How Technology Can Help

Why its important

Different media applications

Accomplishing multi-faceted goals

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How to Adapt

Checks and Balances

Test out option

Benefits Staying current

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A former student,on the training process:

I was nervous in the beginning, because Ihad no previous experience with technologyor equipment like this. But it became easier;

once you made it through the basics, andtook it slowly, it was easy to gainconfidence. The training was very informed,but I always felt like they took the time to

help me on an individual levelBecause itdoesnt happen over night, you know, but itdoes happen.

#ACUIavtraining


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Application Results:Zach

Freshman

Technical skills

Promotion Current status

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Application Results:Emily

Hired as freshman to Information Desk

Old Model vs. New Model

Training progression Hesitation and today

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Continued Resources

The Adapter

http://av-training.blogspot.com/

Twitter

#ACUIavtraining

#ACUIavtraining


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Questions? The Conference Program Team has asked that you please

reflect on the following three questions. How will what you have learned during this session contribute

to your personal development, professional development, orboth?

As a result of your attendance at this educational session, whatquestion(s) do you have that is important for the profession to

further examine? Please identify one wicked awesome idea that you will take

with you and try to implement immediately in your job or tofurther discuss with colleagues at your home institution?

Utilize the QR Code on your handouts or the following URLto submit your thoughts to the ACUI Conference GoogleDocs. http://bit.ly/acuiblock5b

#ACUIavtraining


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QR Code & URL

#ACUIavtraining

Utilize the QR Code on yourhandouts or the followingURL to submit yourthoughts to the ACUIConference Google Docs.

http://bit.ly/acuiblock5b

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