ala-siuru_nucare presentation 2015

Living Lab Approach:

Co-creation in LILY Project

Pekka Ala-Siuru,Coordinator, Project manager

Visiting Researcher

NUCare Seminar Series May 13, 2015

LILY was a company oriented R&D&I partially EU –funded projectcoordinated by University of Oulu

• Research partners: University of Oulu (Raahe,Oulu) Finland, Oulu University of Applied Sciences,(Raahe) Finland, Technical University of Vienna, Austria

• Small and Middlesized Enterprises: Siperia Systems Finland, VisageCamera-Contact France

• User organisations: The Districal Joint Municipal Authority of Health Care in Raahe, Siikajoki, Pyhäjoki and Vihanti -Finland and The Chamber of Commerce and Industry of the Creuse area, France

• Living Lab – user-oriented design and development – Pilot sites in urban and rural environments: Finland Pilot sites- Raahe area, In France – Creuse –area

• 3 –year project: 2011(12)-2014, total budget 1,894 M€• Focus group 55+ - aged people; senior living, advanced ICT solutions

for self management of the activities of daily living (ADL) in home

http://www.oamk.fi/english

http://www.oamk.fi/english

LILY project’s main goal is to provide service solutions to support older people to live in their own homes as long as possible:

• Helping them in their activities of daily living (ADL)

• Helping relatives and the care personnel to effectivelymaintain contact with them

• Support the care personnel in task and financialmanaging (private & public sectors)

LILY approach is to prototype and integrate products and services supporting independent living

NUCare Seminar Series May 13, 2015 Pekka Ala-Siuru

LILY main stakeholders


Care givers

Informalcare givers

Olderpeople

Service providers

to home

Friends, other

voluntaryusers

Physicians

nurses

Socialworkers

organisations

Living Lab approach in LILY

• The principal approach of all partners to user involvement is a participatory one.

• Direct contact with all levels of users in eliciting user needs is preferred to desk research.

• The partners also share a familiarity in the use of qualitative methods in user needs elicitation and data analysis.



Raahe area, Finland

Active user involvement from the very beginning:• User panels• Design Workshops (method: Brainstorming)• Interviews

• Pilot tests - LILY Software use activitymonitoring

Senior Housing testbed for care giver application Groupwork with care giversin Raahe


Living Lab approach in LILY:

From informal to formal -Analyzing userdata

Groupwork with users

Information classificationAnalyzing information to data using priorities(QFD)


Living Lab approach in LILY:

From informal to formal -Analyzing userdata

Information classification

Analyzing information to data using priorities(QFD)

User Defined LILY

Attributes: Sociality;

Safety;

Usability – easy to use;

Mobility;

Independence in activity;

Functionality;

Technology;

Costs



• In each of the project’s sites where users have been engaged the previous experiences in working with older people has shaped the approach taken in informing the LILY development.

• For example, the employment of facilitators and the use of installed communication systems in the homes of older people that enable the continuous contact and feedback between the service providers and users (thereby constructing a Living Lab) have been established in the Camera-Contact’s approach.

• It is possible that the role of facilitators as specifically trained professionals capable of building trust in the use of new services and systems needs to be explored in more detail in the course of the LILY project.


Pilot sites in LILY

Raahe area, Finland

Creuse area, France

(CCI- koord.)



User involvement in FranceExtract of the Creuse Area, end users in red,

families in green, caregivers in blue

Interviews with older persons

In the French site, altogether hundreds of older people included at various

stages and the ones who were also users of the VisAge system were interviewed

using a semi-structured interview about their preferences with regard to new

services. The interviews focused especially on interests and leisure time

activities, wishes with regard to new services, and degree of satisfaction with

current available services. Printed, semi-structured questionnaires where used

by three interviewers to help ask questions and gather answers.


LILY project results

LILY Hovimestari (Butler) interface


LILY Hovimestari services


LILY project results


LILY project results, VISAGE


LILY project results, VISAGE


VISAGE touch-screen frame at home use

LILY HomeCare pilot


An example of care task management (RFID based)

LILY HomeCare pilot


An example of care task management (RFID based)

RFID tags on home door,

medicine cabinet,

dispenser box

Living Lab approach in LILY, ethical issues

• Whenever (potentially vulnerable) users are engaged in a research project it is of central importance to consider any ethical aspects that may arise in recruitment and in• documenting,• recording,• analysing, • processing,• using as well as storing the data obtained,and to develop strategies and a policy of dealing with these issues.

• Ethical issues in user involvement have been addressed in detail in the separate ethical guidelines for the project.


LILY some links


Lily-AAL.eu

LILY Public Deliverables

http://www.aal-europe.eu/

http://www.aalforum.eu/

http://www.aal-europe.eu/projects/lily/

http://www.openlivinglabs.eu/

http://carnottunis.com/lily-aal.eu/

http://deliverables.aal-europe.eu/call-3/lily

http://www.aal-europe.eu/

http://www.aalforum.eu/

http://www.aal-europe.eu/projects/lily/

http://www.openlivinglabs.eu/

LILY Funding


ala-siuru_nucare presentation 2015

Documents

living lab approach

lily project pekka alasiuru

lily raahe area

raahe nucare seminar

raahe finland

user data groupwork

lab useroriented design

oulu finland