allied bakeries driver management

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Allied Bakeries Driver Management Jo Pearce National Health and Safety Advisor - Logistics

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Page 1: Allied Bakeries Driver Management

Allied Bakeries Driver Management

Jo Pearce

National Health and Safety Advisor - Logistics

Page 2: Allied Bakeries Driver Management

ContentWho are Allied Bakeries?

Structure

Recruitment & Induction

Monitoring

Training

Page 3: Allied Bakeries Driver Management

Who are Allied Bakeries ?11 UK manufacturing/distribution sites 8 distribution sites

Fleet of 1000 vehicles and 1200 drivers delivering nearly 2 million products to 15,000 locations every day

A logistics business which also manufactures bread!

Page 4: Allied Bakeries Driver Management

STRUCTURE

Page 5: Allied Bakeries Driver Management

Operational: Day to day management of workforcePerformance compliance

Front Line Managers

Administrator

Drivers

Tactical:Organising resourcesBudget control

Transport manager

Strategic: Provide directionSetting standardsMeeting business targets

Logistics manager

Central Team

Health &

Safety Legal com

plianceC

ustomer service

ProfitabilityKPI’s

Structure

Page 6: Allied Bakeries Driver Management

Structure2 types of route:

Inter-Bakery Transport (IBT)

Radial Delivery

Maximise cubic utilisation

Page 7: Allied Bakeries Driver Management

Structure – Driver profileAge 38% over 50

10% 60+Length of Service 30% > 10 years

30% 5-10 years 30% 1-5 years

Typical start time 45% midnight – 03:00 40% 03:00 – 06:00

IBT vs Radial routes 100 IBT566 Radial routes daily

Page 8: Allied Bakeries Driver Management

Structure - ProceduresPre-use checks and vehicle defecting

Point of Delivery Risk assessments

Safe Systems of Work

Driving licence checks

Medical questionnaire

Driver debrief

Communication campaigns

Page 9: Allied Bakeries Driver Management

RECRUITMENT AND INDUCTION

Page 10: Allied Bakeries Driver Management

RecruitmentMost drivers start out as agency employees.

Pre-“employment”:Medical declarationWorking time declarationDriving licence check (date and category)Tachograph checkOn-road assessment

Page 11: Allied Bakeries Driver Management

RecruitmentSHL’s Dependability and Safety Instrument (DSI)

assesses:– Be there: attendance, punctuality– Be safe: maximize safety of customers, co-

workers and self; compliance with procedure– Be nice: positive attitude to customers and co-

workers

Page 12: Allied Bakeries Driver Management

Driver Induction (extract)Day 1:Complete Driving Licence check and declaration

Check expiry dateCategory driver licensed to driveNumber of points

Verbal explanation and a demonstration of the following;Health & SafetySite familiarisationVehicle familiarisationGeneral conduct, AB’s expectations of the driver

Page 13: Allied Bakeries Driver Management

Driver Induction (extract)Day 2:On-road Driving assessmentTraining on all relevant Safe Systems of Work, each task

must be completed satisfactorily before they undertake any work

Day 3+:On-road route training and continuing assessment

Page 14: Allied Bakeries Driver Management

MONITORING

Page 15: Allied Bakeries Driver Management

Monitoring – Driver Daily DebriefInformation collection and analysis:

Vehicle/3rd party damageRepair costsPersonal Injury accidentsFuel consumptionAttendanceOrder fillSchedule adherenceLegal driving:

Tacho infringements - overspeed/harsh braking, Break adherenceVOSA activity

Page 16: Allied Bakeries Driver Management

DAILY DRIVER DEBRIEF

Page 17: Allied Bakeries Driver Management
Page 18: Allied Bakeries Driver Management

INCIDENT ANALYSIS

Page 19: Allied Bakeries Driver Management

Incident analysis

Road Environment Contributed

101 102 103 104 105 106 107 108 109

Poor or defective road surface

Deposit on road (eg mud, oil,

chippings)

Slippery road

(due to weather)

Inadequate or masked

signs or road markings

Defective

traffic signals

Traffic calming (eg

speed cushions,

road humps, chicane

Temporary road layout

(eg contraflow)

Road layout

(eg bend, hill, narrow

carriageway)

Animal or object in

carriageway

Vehicle Defects

201 202 203 204 205 206

Tyres illegal defective or

under-inflated

Defective lights or

indicators

Defective brakes

Defective steering or suspension

Defective or missing mirrors

Overloaded or poorly loaded

vehicle or trailer

Injudicious Action

301 302 303 304 305 306 307 308 309 310

Disobeyed automatic

traffic signal

Disobeyed ‘Give way’ or ‘Stop’ signs or Markings

Disobeyed double white

lines

Disobeyed pedestrian crossing facility

Illegal turn or direction of

travel

Exceeding speed limit

Travelling too fast for

conditions

Following too close

Vehicle travelling

along pavement

Cyclist entering road

from pavement

Driver Error or

Reaction

401 402 403 404 405 406 407 408 409 410

Junction

overshoot

Junction restart

(moving off at junction)

Poor turn or manoeuvre

Failed to signal or

misleading signal

Failed to look

properly

Failed to judge other

person’s path or speed

Passing too close to

cyclist, horse rider or

pedestrian

Sudden braking

Swerved

Loss of control

Impairment Or

Distraction

501 502 503 504 505 506 507 508 509 510

Impaired by

alcohol

Impaired by drugs (illicit

or medicinal)

Fatigue

Uncorrected

defective eyesight

Illness or disability, mental or physical

Not displaying

lights at night or in poor visibility

Cyclist wearing dark

clothing at night

Driver using

mobile phone

Distraction in

vehicle

Distraction

outside vehicle

Behaviour Or

Inexperience

601 602 603 604 605 606 607

Aggressive

driving

Careless,

reckless or in a hurry

Nervous,

uncertain or panic

Driving too slow for

conditions or slow vehicle

Learner or

inexperienced driver

Inexperience of driving on

the left

Unfamiliar

with model of vehicle

701 702 703 704 705 706 707 708 709 710

Page 20: Allied Bakeries Driver Management
Page 21: Allied Bakeries Driver Management

Driver error or reaction

Page 22: Allied Bakeries Driver Management

TRAINING

Page 23: Allied Bakeries Driver Management

Training - OngoingAnnual on-road assessment

Tachograph training

Legislation updates

Safe System of Work

Manual Handling

Driver ‘Size-up’

Reversing and slow speed manoeuvring

Page 24: Allied Bakeries Driver Management

Training - CPCYear 1: SAFED (Safe And Fuel Efficient Driving)

Year 2: Driver Wellbeing and Customer Care

Year 3: Driver standards

Page 25: Allied Bakeries Driver Management

QUESTIONS?

Page 26: Allied Bakeries Driver Management

Allied Bakeries Driver Management