1 introduction to human resource management...introduction to human resource management 1-1 1....

Introduction to Human

Resource Management

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Learning Objectives

1. Explain what human resource management is and how it relates to the management process.

2. Show with examples why human resource management is important to all managers.

3. Illustrate the human resources responsibilities of line and staff (HR) managers.

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Learning Objectives

4.Briefly discuss and illustrate each of the important trends influencing human resource management.

5.List and briefly describe important traits of today’s human resource managers.

6.Define and give an example of evidence-based human resource management.

7.Outline the plan of this book.

Copyright © 2013 Pearson Education 1-3

Explaining what human

resource (HR) management

is and how it relates to the

management process.

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What is human resource (HR)

management and why

is it important?

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The Management Process

• Planning

• Organizing

• Staffing

• Leading

• Controlling

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Review

• Part of total management process

• Focus on staffing processes

oJob analyses

oRecruiting

oCompensation

oPerformance

oCompliance issues, etc.

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Human Resource (HR)

Responsibilities of Line

and Staff Managers

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Line and Staff Managers

• Line authority gives you the right to issue orders

• Staff authority gives you the right to advise others in the organization

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Human Resource Duties

• Job placement

• Orientation & Training

• Performance

• Cooperation

• Labor costs

• Development

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Line Managers

Human Resource Duties

Staff Managers

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• Line function inside of

HR department

• Coordination

• Assist and advise

Sample HR organizational chart for a small

company

Review

• Profits and performance

• HR is a line function within HR

department

• HR is a staff function to support line

management

• Right person, right job

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Important Trends in Human

Resource Management

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Trends in Human Resource

Management

• Globalization

• Competition

• Deregulation

• Increased indebtedness

• Technological innovation

• More high-tech & service jobs

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Trends in Human Resource

Management

• More knowledge work

• Aging workforce

• Economic downturn

• De-leveraging

• Deregulation slowdown

• Slower economic growth

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Globalization

• Firms extend sales, ownership and

manufacturing to other countries

• Sales expansion

• Lower labor costs

• Forming partnerships

• Offshoring

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Indebtedness and

Deregulation

• Stock brokering by banks

• Lending practices

• No money down

• Spending > Income

• Balance of payments

• Treasury bonds

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Technological Trends

• Smart phones

• Tablet computers

• Facebook

• Job seeking

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Trends in the Nature of

Work

• High-tech jobs

• Service jobs

• Knowledge work

and human

capital

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Workforce and

Demographic Trends

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Demographic Trends

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“Generation Y” Workers

• Considered to be high-performance

and high-maintenance

• Fair and direct supervisors

• Creative challenges

• Day 1 impact

• Small goals

• Faster and better workers

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Retirees, Nontraditional

Workers, Workers from Abroad

• Bringing retirees back

• Multiple jobs

• Contingent workers

• Alternative work arrangements

• Workers from abroad

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Economic Challenges and

Trends

• GNP growth boom 2001 – 2008

• Falling off a cliff

• Debt accumulation

• Worthless loans

• Economy tanks

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Evidence-basedHuman

Resource Management

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Review

• Globalization

• Indebtedness and deregulation

• Technology

• Trends in the nature of work

• Economic challenges and trends

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TheNew Human Resource

Managers

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The New Human

Resource Managers

Transactional Services

Talent Management Competencies

Big picture

Ethics Employee Engagement

Performance, results,

evidence-based practice

Review • Talent management

• Ethics

• Employee engagement

• Measurement

• Evidence-based management

• Value

• New competencies

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