expertdesk seven impression
Post on 08-May-2015
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An Impression of ExpertDesk Seven
ExpertDesk Start Panel
A User Friendly Interface
Dashboards for Managers
Creating a Call
Incident Management
All Information at a Glance
Change Management
Knowledge Management
Knowledge management carries over incident details, like description, service and CI.
Knowledge Management
Knowledge management carries over incident details, like description, service and CI
Knowledge Management
Matching knowledge is displayed…..
Knowledge management carries over incident details, like description, service and CI.
Knowledge Management
Matching knowledge is displayed…..
…and the solution or work around can be chosen.
Customer Portal
Overview of a Customer’s Call
Call Created by Customer
Thank You
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