social business: plan your journey

Post on 22-Apr-2015

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Overview of Social Business that will be of interest whether you're new to social (or just curious), or working with an organisation that's already started to implement social: - What is social business and why should I care? - Who’s winning and why? - Planning a social business program - Overcoming exec scepticism - Building the business case for social - User adoption

TRANSCRIPT

“No matter what your organization’s goals for

internal social…the chief selection criteria

should be the ease with which a platform can

be used and its ability to integrate with other

core enterprise software investments.”

Rob Koplowitz, Forrester Research

Top recorded benefits (Newsgator survey)

83% - Increased speed of access to knowledge

55% - Increased speed of access to experts

41% - Increased employee satisfaction

31% - Faster employee on-boarding & training

28% - Increased # of successful innovations

28% - Reduced travel costs

28% - Reduced communication costs

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