social media in healthcare 2011

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Presentation provides an overview of the environment and opportunities for the responsible use of social media by healthcare marketers.

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Social Media in Healthcare

Prescriptions for the Responsible Useof Social Media in 2011.

© Ideahaus® & MarketSMITH Services. All rights reserved.

In this presentation…

What is social media?What’s the regulations?.What’s been done?What can be done?How to get started.

© Ideahaus® & MarketSMITH Services. All rights reserved.

LinkedIn Facebook SpeakerSite

Social Networks

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SlideShareGoogle PresentationsSlideWorld

PPT Sharing

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FlickrTweetPhotoShutterfly

Photo Sharing

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YouTubeVimeoVeoh

Video Sharing

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UstreamQikFlixwagon

Video Streaming

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TwitterYammerFriendFeed

Micro-Blogging

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EviteEventfulFacebook

Events

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DeliciousDiggStumbleUpon

Bookmarking

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FanBoxWidgetBoxWidgepediaSlide

Widgets

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Google ProfileMojoPagesWikiPedia

Miscellaneous

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WordPressTypePadBlogger

Blogging

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iPhoneBlackberryDroid

Mobile

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What are the Regulations?

Standard = Fair & BalancedDTC Specificity vs. No FDA GuidanceThe Fear of DDMACPerceived Attitudes

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What’s has been done?

More than you may think.

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What can been done?

Again, more than you may think.

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Cover Your Assets.Learn from Pfizer.

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Listen.And learn.

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Communications.Public RelationsMedia RelationsGeneral Information

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Communications Plan

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Marketing creates the opportunity.Sales creates a customer.

This should be a partnership.

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Web SiteBlogSocial Media

Marketing

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Social Media BlogComm. Plan

Sales

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Measurement

Where’s the ROI?It depends what you’re looking for.

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Customer Relationship.

Make help calls, not sales calls.Relationships last over time.Customers buy more than once.

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ROI = Social CapitalSocial Conversations can generate Social Capital.

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Nan Lin on Social Capital

"Investment in social relations with expectedreturns in the marketplace."

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© Ideahaus® & MarketSMITH Services. All rights reserved.

How To Get Started: Contact Us

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