terra product descriptions & pricing - gci.com...terra is a middle mile terrestrial interstate...

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EFFECTIVEDATE:July1,2017

TERRAProductDescriptions&Pricing

NETWORKDESCRIPTION:

TERRAisamiddlemileterrestrialinterstatebroadbandnetworkconnectingAnchoragewiththeTERRAcommunities.GCIprovidesbroadbandtransportservicesincludingIP/MPLSand/orLayerTwoEthernetoverMPLSserviceovertheTERRAnetwork.

TERRANETWORKLOCATIONS:

CustomersmayorderservicedeliveryatanyofthefollowingTERRAnetworklocations.

AKIACHAK GOODNEWSBAY MARSHALL PORTALSWORTH

AKIAK GRAYLING MEKORYUK QUINHAGAK

ALAKANUK HOLYCROSS MINTO RUBY

ALEKNAGIK HOOPERBAY MOUNTAINVILLAGE RUSSIANMISSION

ANCHORAGE IGIUGIG NAKNEK SCAMMONBAY

ANIAK ILLIAMNA NAPAKIAK SELEWIK

ANVIK KASIGLUK NAPASKIAK SHAGELUK

ATMAUTLUAK KIANA NEWSTUYAHOK SHAKTOOLIK

BETHEL KINGSALMON NEWHALEN SOUTHNAKNEK

BUCKLAND KIPNUK NEWTOK ST.MARY'S

CHEFORNAK KOKHANOK NIGHTMUTE ST.MICHAEL

CHEVAK KOLIGANEK NOME STEBBINS

CHUATHBALUK KONGIGANAK NONDALTON TANANA

CLARKSPOINT KOTZEBUE NOORVIK TOGIAK

DILLINGHAM KOYUK NUNAMIQUA TOKSOOKBAY

EEK KWETHLUK NUNAPITCHUK TULUKSAK

EKWOK KWIGILLINGOK OSCARVILLE TUNTUTULIAK

ELIM LEVELOCK PEDROBAY TUNUNAK

EMMONAK LOWERKALSKAG PILOTSTATION TWINHILLS

GALENA MANLEY PITKA'SPOINT UNALAKLEET

GOLOVIN MANOKOTAK PLATINUM UPPERKALSKAG

WHITEMOUNTAIN

Additionallocationsmaybeaddedinthefutureandwillbeofferedunderthesametermsandconditionsandincludedinavailabilityunderexistingservicecontracts,astheoriginallocations.

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EFFECTIVEDATE:July1,2017

ThecustomerisresponsiblefortransportfromtheTERRAnetworklocationpremisestothecustomerpremise.

ETHERNETSERVICE:

EthernetNetworkServiceDescription:Customershavefullsymmetricalaccesstotheconfiguredcapacitywithavailabilityof99.95%ornogreaterthan1296secondsofoutagepermonth(the“AvailabilityStandards”).EthernetServiceisdesignedtoprovidepoint-to-pointorpoint-to-multi-pointconnectivity.Customersmayordermultiplenetworks,includingmultiplehubandedgeportpairsforpoint-to-pointservice,orhubtomultipleedgeportcombinations,withintheiroverallvolumecommitment.Onlyonehubportmaybeorderedpernetwork.

EthernetNetworkServiceispostalized;thepriceperportdoesnotvarydependingondistance.Noadditionalusagechargesapply.

SERVICELEVELSFORETHERNETSERVICE:

• Roundtriplatencynottoexceed50milliseconds1,2• Packetlossnottoexceed0.1%averagedover30days2• Jitternottoexceed20millisecondsonaverageover30days2

TERMS&CONDITIONSFORETHERNETSERVICE:

1. InadditiontotheseTerms&Conditions,theprovisionofEthernetServiceissubjecttoacontractbetweenGCIandcustomer.

2. Subjecttoavailability,GCIshallprovidetothecustomerIP/MPLSservicesand/orLayer2EthernetoverMPLSserviceamongTERRAlocations.

3. AnEthernetservicenetworkshallconsistofonehubportatasinglelocationandoneormoreEdgePort(s)atoneormoredifferentlocations.

4. AggregateEthernethubcapacityandaggregateEthernetedgecapacityeachmustbeorderedinincrementsofoneMbps,althoughthecapacitymaybeprovisionedinincrementsoflessthanoneMbpsatindividuallocation(s).

5. TheaggregateEthernetcapacityofthehubportinaservicenetworkshallequaltheaggregateEthernetcapacityoftheedgeportsinaservicenetwork.

6. Oneormoreservicenetworksmaybeorderedunderasinglecontract.

1Thenetworkisdesignedtolimitroundtripdelaytonotexceed700millisecondsduringtimesofsatelliterestoration.2Averagedovertheperiodofthirtydays.measuredusingITU-TY.1731standardtestsfromTERRAPOPtoTERRAPOP

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EFFECTIVEDATE:July1,2017

7. Duringtheservicetermandsubjecttoanyapplicableconditionsinthecustomer’scontract,customershallbeentitledtochangetheallocationoftheaggregateEthernetServicehubandedgecapacity(includingthemodificationoreliminationofexistingServiceNetworksandthecreationofnewServiceNetworks)amongTERRALocationssolongassuchreallocation:

(a) Meetstherequirementsofparagraphs3,4,and5above.(b) In the sole judgment and discretion of GCI, is technically feasible and commercially

reasonable,takingintoaccount,amongotherfactors,TERRA’savailablecapacity.(c) DoesnothavetheeffectofreducingthetotalMonthlyRecurringChargessetforthin

customer’sservicecontract.

8. Additionalcapacitymaybeaddedduringthetermofthecontract,subjecttotherequirementsinparagraphs3,4and5.Thisadditionalcapacitymustbemaintainedfortheremainingdurationofthecontracttermandshallnotchangethecontractedcapacity.

9. Terminationpenaltiespursuanttoacontractshallnotapplyifthecustomerreplacesacurrentcontractwithanewcontractthathasaservicetermgreaterthanorequaltotheremainingtermofserviceunderthecurrentcontract,andhavingmonthlychargesunderthenewcontractgreaterthanorequaltothemonthlychargesunderthecurrentcontract.Iftwoormorecurrentcontractsarereplacedwithasinglecontract,thenewcontractmusthaveatermofservicegreaterthanorequaltothelongestremainingtermofserviceinanyofthecontractsbeingreplaced,andthemonthlychargesunderthenewcontractmustbegreaterthanorequaltotheaggregatemonthlychargesinallcontractsbeingreplaced.

10. Pricingshallbedeterminedinaccordancewiththepricingtablesbelowasfollows:

(a) TotalingallofthehubcapacityinTables1and2orderedinincrementsof1Mbpsorgreater

underasinglecontractandapplyingthehubpricingrateineachTablebasedontheaggregatecommitment.Portslessthan1Mbpsreceiveonlytermdiscountsandarenotincludedincalculatingcapacitydiscounts.

(b) TotalingalloftheedgecapacityinTables1and2orderedinincrementsof1MbpsorgreaterunderasinglecontractandapplyingtheedgepricingrateineachTablebasedontheaggregatecommitment.Portslessthan1Mbpsreceiveonlytermdiscountsandarenotincludedincalculatingcapacitydiscounts.

11. Servicerestoration

(a) IntheeventofanoutageataTERRAnetworklocationwhereacustomerhasordered

service,servicewillberestoredwherepossibleviapre-designatedsatellitestations;(b) ServicemaybereconfiguredwithintheTERRAnetworkasavailabletore-routetraffic.

Networkreconfigurationforrestorationpurposesintheeventofserviceoutagewillbearrangedonanindividualcasebasis.

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EFFECTIVEDATE:July1,2017

TERRAETHERNETPRICINGTABLES:

MONTHLYRECURRINGCHARGES(MRCs):

HUBPORT/EDGEPORT(MONTHLYRECURRINGCHARGESPER1MBPSOFSERVICE) TABLE1- TERRASERVICESBETWEENANCHORAGEANDAREGIONALCENTER(BETHEL,DILLINGHAM,KOTZEBUE,KINGSALMON&NOME) HubPortComponentper1Mbps EdgePortComponentper1Mpbs Aggregate

1Year 3Year 5Year 10Year 25Year

1Year 3Year 5Year 10Year 25Year

Capacity 1-100Mbps $778 $691 $605 $518 $346 $6,610 $5,875 $5,141 $4,406 $2,938 101-150Mbps $761 $677 $592 $508 $338 $6,472 $5,753 $5,034 $4,315 $2,876 151-200Mbps $729 $648 $567 $486 $324 $6,197 $5,508 $4,820 $4,131 $2,754 201-250Mbps $689 $612 $536 $459 $306 $5,853 $5,202 $4,552 $3,902 $2,601 251-300Mbps $608 $540 $473 $405 $270 $5,164 $4,590 $4,017 $3,443 $2,295 301-400Mbps $486 $432 $378 $324 $216 $4,131 $3,672 $3,213 $2,754 $1,836 400+Mbps $446 $396 $347 $297 $216 $3,787 $3,366 $2,946 $2,525 $1,836 Hubmonth-to-monthpricing(per1Mbps) $864 Edgeportmonth-to-monthpricing(per1Mbps) $7,344

TABLE2- TERRASERVICESBETWEENALLTERRASERVICELOCATIONSOTHERTHANTHOSEDESCRIBEDINTABLE1 HubPortComponentper1Mbps EdgePortComponentper1Mpbs Aggregate

1Year 3Year 5Year 10Year 25Year

1Year 3Year 5Year 10Year 25Year

Capacity 1-100Mbps $864 $768 $672 $576 $384 $7,344 $6,528 $5,712 $4,896 $3,264 101-150Mbps $846 $752 $658 $564 $376 $7,191 $6,392 $5,593 $4,794 $3,196 151-200Mbps $810 $720 $630 $540 $360 $6,885 $6,120 $5,355 $4,590 $3,060 201-250Mbps $765 $680 $595 $510 $340 $6,503 $5,780 $5,058 $4,335 $2,890 251-300Mbps $675 $600 $525 $450 $300 $5,738 $5,100 $4,463 $3,825 $2,550 301-400Mbps $540 $480 $420 $360 $240 $4,590 $4,080 $3,570 $3,060 $2,040 400+Mbps $495 $440 $385 $330 $240 $4,208 $3,740 $3,273 $2,805 $2,040 Hubmonth-to-monthpricing(per1Mbps) $960 Edgeportmonth-to-monthpricing(per1Mbps) $8,160

CRITICALCOMMUNITYFACILITIESMINIMUMDISCOUNT:

ForthepurposesofTERRApricing,CriticalCommunityFacilities(“CCF”)arepublicfacilitiesthatprovidecommunityservicesessentialforsupportingthesafety,healthandwellbeingofresidents.CCFsinclude,butarenotlimitedto,emergencyresponse,publicsafety,hospitals,healthclinics,librariesandschools.InlieuofthestandardtermandvolumediscountsavailableinTable1andTable2above,CCFsmayelecttoreceivea25%discountofftheTERRApublishedmonth-to-monthrates.

NON-RECURRINGCHARGES(NRC):

NofeeshallbechargedtoinitiallyprovisionserviceonTERRA.Subsequently,anNRCof$95.00(perlocation)shallbechargedforanyServiceNetworkchange.

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EFFECTIVEDATE:July1,2017

PORTEXTENSIONCHARGES:

APortExtensionprovidesaconnectionbetweenaTERRAPortandacustomer’spremisesatthesameTERRAlocation.See“PortExtensions”underOtherTermsandConditionsforafulldescription.

PortExtensionCapacity NRC MRC1to10Mbps ICB $300perPortExtension11to20Mbps ICB $350perPortExtension21to30Mbps ICB $400perPortExtension31to40Mbps ICB $420perPortExtension41to100Mbps ICB $450perPortExtensionRateappliestoanindividualPortExtension.MbpsaremeasuredatthespecificportwherethePortExtensionisordered,andnotaggregatedacrossmultiplePortExtensions.PortExtensionsarelocation-specificandmaynotbere-located.

OTHERTERMSANDCONDITIONS:

Otherchargesmaybeincurredforconditioning,modems,etc.Thecustomerisresponsibleforpayingactualchargesdeterminedatthetimeofinstallation.Thecustomerisresponsibleforallapplicablechargesandsurchargesimposedbyothercarriersforlocalconnections.

PORTEXTENSIONS:

TERRAmayprovideaPortExtensiononitsfacilitieswhereavailabletoacustomerpremiseswithinthesamelocalexchangeareaastheTERRAlocationwherethecustomerhaspurchasedaPort.PortExtensionsincludetransportandterminationequipmentatthecustomerpremises.PortExtensionchargesareinadditiontothePortchargeattheTERRAendpoint,andincludenon-recurringchargesandmonthlyrecurringcharges.PortExtensionsoutsidealocalexchangeareawillbeconsideredonanindividualcasebasisandrecurringandnon-recurringchargesmayvary.

TERMINATION:

Followingtheexpirationofthecontract-specifiedserviceterm,serviceswillcontinueonamonth-to-monthbasisuntilsuchtimethatGCIreceiveswrittennoticeoftermination,whichshallbeprovidedtoGCIbythecustomernolessthansixty(60)dayspriortotherequestedterminationdate.

CREDIT:

Acashdepositorcommercialletterofcreditmayberequiredbasedonacustomer'sfinancialqualificationsandthecombinedvalueofallpaymentsrequiredundertheServiceOrder.

LIQUIDATEDDAMAGES:

FailuretohonortheCapacity/TermCommitmentswillresultindamagestoGCI.Liquidateddamageswillbecalculatedinaccordancewiththefollowingformula:

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(a) The stream of MRCs from the date that the customer fails to honor the Capacity/TermCommitments (the“BreachDate”) throughthedate theTermendsshallbediscountedtopresentvalue,usingadiscountrateof10%.

(b) AnypaymentsowedbythecustomerpriortotheBreachDateshallbeaddedtotheamountcalculatedabove.

(c) AnypaymentsreceivedfromthecustomeraftertheBreachDateshallbesubtractedfromtheamountcalculatedunderthissection.

(d) TheamountcalculatedunderthissectionshallbetheliquidateddamagesowedbycustomertoGCI.

LOCALACCESSCIRCUITS:

CustomershallberesponsibleforarrangingandpayingforlocaltelephoneorothertailcircuitfacilitiestoconnecttheTERRAlocationPOPtothepremisesofthecustomer.