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“I need .”

Amadeus Value-added Solutions

Talk to Amadeus

to take my business higher

Need to get the most out of your Amadeus solution? Maximize your investment with additional solutions specifically designed to supercharge your core Amadeus portfolio.

Extend the reach of Amadeus’ proven technology with a variety of value-added solutions which will create synergies and increase productivity like never before. Plus, you’ll also gain up to a 30 percent discount by purchasing these as a complete package, rather than à la carte.

Whether you need to cultivate your online business, manage service fees more efficiently, streamline quality control—or something else—Amadeus value-added solutions extend the reach of your Amadeus portfolio, to ensure you get the most out of it—and then some!

We couldn’t have become

who we are without

Amadeus!

Pete Perez Famitours Travel, Miami, Florida

Whatever you need, talk to Amadeus

Amadeus is the leading provider of IT

solutions for the worldwide travel and

tourism industry. Everything we do is

designed to help you meet the real needs

of today’s challenging marketplace. As

your long-term technology partner, we’re

dedicated to delivering the solutions, training

and support your business needs to get

results—fast.

2 Amadeus Value-added Solutions

Amadeus Advanced Solutions Package

Get the tools that really make a difference. Amadeus Advanced Solutions Package will help you streamline

and manage your business operations more efficiently, while increasing customer satisfaction with the best

fares.

Amadeus Advanced Solutions Package includes quality control tools to ensure compliance of agency rules;

advanced scripting tools to reduce the possibility of agent error; and advanced pricing tools that allow

search of up to 20 recommendations. Plus, gain access to our negotiated space tool to manage, reserve, and

ticket blocks of airline seats. Supercharge your business into a well-oiled machine, so you can spend less

time on administrative work and more time with your customers!

Amadeus Value-added Solutions 3

*Available in the US only at this time.

Enhance agent productivity by reducing errors and streamlining workflows. Maximize revenues and cross sell opportunities by suggesting context-based sales or including service fees.

I need Solution Benefit

To ensure accuracy Amadeus Quality Control

Control costs and investments with a scripting tool that can be used by anyone. Reduce cryptic workflow, keystrokes and agent error.

To increase productivity

Amadeus QuickScripts

Utilize a Web-based tool to track the status of e-tickets not used by customers, prompting the appropriate cancellation or reissue of the tickets as a service to your clients.

To streamline ticketing

Amadeus Unused e-Ticket Tracking Report*

Search faster and smarter with our low fare search tool which aggregates content from Amadeus and non-Amadeus sources, all shown in a single integrated display.

To search smarter Amadeus All Fares*

Provide only the best available domestic or international flights. Accessible via Amadeus Selling Platform, this easy-to-use low fare shopping tool returns up to 20 fare recommendations.

To offer the best fares

Amadeus Master Pricer Expert

Gain control over the distribution of local or worldwide block sales to better manage your inventory of blocked or contract space with more than 50 participating airlines.

To leverage my power

Amadeus Negotiated Space

Amadeus Basic Online Package

Are you on the Web yet? Don’t get left behind! This low-cost, low-risk route to e-commerce is ideal for

agencies that want to launch or grow their online businesses. With Amadeus Basic Online Package, your

Web site—with your own branded URL—will be created to your specifics in just a few weeks. Customers can

quickly and securely book air, cars and hotels on your Web site with confidence. With Amadeus Basic Online

Package, there is no need to be “tech savvy”—we take care of the technical aspects, while you reap all the

profits!


Sell travel online with a unique booking engine, branded with your company logo, name and contact details. Travelers can book travel and view all details through your Web site.


To get online—fast Amadeus Agency Internet Engine

Offer your customers the lowest fares available, including your negotiated contract fares, with our powerful low fare search engine.

To provide the best fares

Amadeus Master Pricer

Create your own unique space on the Web. Amadeus builds your Web site and integrates the booking engine using a pre-defined template, customized according to your needs.

To build my site—the easy way

Premium Web site creation

Use the Web address in marketing materials and pass it on to your customers.

To brand my URL Domain name registration

Eliminate concerns with a Secured Socket Layer (SSL) certificate for your Web site, which enables encryption of sensitive information during online transactions.

To secure my site SSL certification assistance

Cost-effectively deliver your online travel services with Amadeus Advanced Online Package. Flexible

architecture provides more options for configuration, customization and control. Our online experts will

guide you throughout the planning process to ensure you develop a profitable online presence that will

serve you well today—and into tomorrow. And, best of all, you’ll have a one-stop shop from start to finish for

the creation of your booking engine. You can customize the engine to your specifics, integrating it seamlessly

into your Web site, which will enhance the shopping experience for your customers. Low fare search tools

included in Amadeus Advanced Online Package provide the best fares, so you can compete more effectively

with the big online players.

Amadeus Advanced Online Package

Aggressively market your travel services on the Internet with technology to build or add to an existing Web presence. It is fully customizable for perfect integration with your Web site.


To sell travel on the Web

Amadeus e-Retail Engine

Offer your customers the lowest fares available, including your negotiated contract fares. This low fare search engine powers Amadeus e-Retail Engine.



Satisfy customers interested in securing a specific fare. Amadeus Master Pricer Calendar identifies airline availability, allowing flexibility of +/- three days each way of requested travel dates.

To give travelers flexibility

Amadeus Master Pricer Calendar

Display itineraries via Amadeus checkmytrip.com right from your Web site, giving your customers one entry point for all travel services.

To provide online itineraries

Amadeus checkmytrip.com integration

Use the Web address in marketing materials and pass it on to your customers.

To brand my URL Domain name registration

Eliminate concerns with a Secured Socket Layer (SSL) certificate for your Web site, which enables encryption of sensitive information during online transactions.

To secure my site SSL certification assistance

Improve the volume of traffic directed to your Web site from search engines, so you can build and maintain a strong presence on the Web.

To market my business

Search engine optimization (SEO)


Build your own Web applications with a comprehensive package of advanced Amadeus Web Services tools

and superior online development support. Amadeus Premium Online Package is ideal for any travel business

wishing to create and fully customize their own applications using the latest in application programming

interfaces (API). Backed by proven Amadeus technical expertise, this solution also includes development

assistance for domain registration, Secure Socket Layer (SSL) encryption, search engine optimization (SEO)

and integration of Amadeus’ B2C reservation display applet: Amadeus checkmytrip.com. You can rest easy

knowing exactly what your up-front development costs will be. Build exactly what you want, on your

timeline, using your preferred development platform.

Amadeus Premium Online Package


Benefit from a leading-edge, flexible and cost-effective API designed to minimize ongoing software maintenance. Support the entire range of development environments using commonly-accepted Web services’ protocols.


To develop a customized site quickly

Amadeus Web Services developer and user licenses

Consult with Amadeus business analysts who work with you to identify the ideal Web services to utilize in automating your workflows. Amadeus certifies your application to ensure your interface routines are working as productively and efficiently as possible.

To analyze my business

Amadeus Web Services Developer Assistance Program

Sell with confidence. This low fare search tool lets you rest easy knowing your negotiated fares and countless published fares are being analyzed properly—with only the lowest available options displayed to customers.



Satisfy customers interested in securing a specific fare. Amadeus Master Pricer Calendar identifies airline availability, allowing flexibility of +/- three days each way of requested travel dates.

To provide flexibility Amadeus Master Pricer Calendar

To gain support from experts

Secure customized consulting and development assistance for your Internet-based applications, including:

>> Domain name registration

>> Search engine optimization (SEO)

>> Secure Socket Layer (SSL) encryption

>> Amadeus checkmytrip.com

Amadeus Solution Services expertise

With Amadeus Corporate Online Package, you can provide your business travelers with an online self-

booking tool and ensure the upmost efficiency of your travel processes and services.

Your corporate customers can book travel online using Amadeus e-Travel Management, a powerful travel

management solution serving every aspect of corporations’ travel needs through a single entry point.

Additionally, we’ll save you time and money by taking care of the implementation, administration and

support.

Amadeus Corporate Online Package


Integrate all elements of global travel programs, including policies, preferred suppliers and negotiated rates, into one easy-to-use Web portal. Employees can easily book all their travel needs online from a secure dedicated Web portal. Plus, the administrative module is flexible to meet various levels of hierarchical, policy, user profile and travel fulfillment needs.


To gain better control of corporate travel

Amadeus e-Travel Management

Stop worrying about administrative work and training. Amadeus provides certification training for designated site management personnel. All services related to the implementation of the Amadeus e-Travel Management Web site, ongoing administration activities and GDS support is supplied by Amadeus.

To leave the details to Amadeus

Amadeus e-Travel Management administration and support

Offer your customers the lowest fares available, including your negotiated contract fares, with our powerful low fare search engine.

To secure the best fares


Amadeus Add-on solutions 11

Manage your business more effectively and protect its longevity with Amadeus Advanced Services Package.

This solution provides the portfolio of services you need to expertly resolve business issues, while giving you

the confidence and reassurance of business continuity in the event of unplanned or technical interruptions.

With Amadeus Advanced Services Package, you no longer need to worry about the hassle of business

interruptions, whether that be airline debit memos, disasters or computer viruses—we give you peace of

mind.

Amadeus Advanced Services Package


Receive professional, friendly and personalized service from a single Amadeus point-of-contact who will work with you to research and resolve your debit memo issues.

To gain support for airline debit memos

Amadeus Targeted Airline Debit Memo Processing

Gain peace of mind and assurance of business continuity in the event you experience an operational outage. It is a virtual solution that requires no hardware, software or certificates.

To insure my business

Amadeus Emergency Services

Protect your data, software and hardware from damaging computer viruses and harmful programs. Gain peace of mind knowing your desktop and software are safe from external threats.

To secure my business

Amadeus Virus Protection



Amadeus Consulting Services Package Amadeus Consulting Services Package is a business analysis solution

designed to help you increase productivity, streamline processes, and reduce costs. Purchased in blocks of

days, all services are tailored to maximize productivity. Do you need help with system analysis and design,

implementation and support?

Amadeus works with you to define requirements and solutions to assist with change management and

overall business improvements. We help you create a unique front office and e-commerce environment

customized to your technical requirements. This solution also provides the opportunity to extend your

presence on the Internet.

Amadeus Consulting Services Package

Build your business logic

Amadeus Custom Desktop

>> Amadeus Selling Platform Custom Smart Tab Integration

>> Multi-content desktop

>> Customized scripting

>> External content integration

>> End-to-end workflow automation (interfacing front office with mid and back office systems)

>> Custom agent workspace based on login

>> PNR finishing, including quality control checks

>> Up selling and cross selling options

Design your Web presence

e-Commerce Web Site >> Customized Web site design, creation, maintenance using Amadeus templates

>> Customized online booking engine integration

>> Domain name registration

>> Search engine optimization (SEO)

>> Secure Socket Layer (SSL) encryption

>> Integration of Amadeus checkmytrip.com

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The Amadeus Difference

With an unrivaled combination of innovative technology and in-depth expertise, we have a clear vision for the future—and the ability to lead the way.

World-class technologyYou need industry-leading IT solutions, designed to support your business. We lead the way with investment and ideas. Our flexible, scalable technology is innovative as well as robust and reliable.

True partnershipYou need a tried-and-trusted technology partner. We are committed to providing the expertise and added value that your business needs. We work closely with our customers, building and maintaining mutually-beneficial, long-term relationships.

Proven resultsYou need real results. We provide acknowledged expertise and exceptional customer service. We also supply the vision and ability to deliver improved business performance and results that support successful growth strategies.

Global footprintYou need global reach and an international outlook. We operate worldwide and can offer local expertise in 217 markets around the world to help you to move into new sectors and geographic areas swiftly and efficiently.

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Talk to Amadeus today.

In the US, call 1.888.AMADEUS or send an e-mail to [email protected]

In Canada, call 1.888.611.5554 or send an e-mail to [email protected]

www.us.amadeus.com www.ca.amadeus.com

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