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© MAHLE1

Armin KieberBusiness Process ManagementFIGG1

Automated Solution DocumentationSupporting global S/4 HANA Transformation project

7th Ploetz+Zeller Innovation Day

June 27th 2019

Munich

MAHLE International GmbH, Armin Kieber, June 2019

Automated Solution Documentation

© MAHLE

Armin KIEBER

◼ MAHLE International, Stuttgart (from 2011)

• BPM project lead for global S/4 HANA standardization project

• Responsible for process modeling tools and SAP business

process documentation

◼ MAHLE Filtersysteme Austria (2003 – 2018)

• Head of Business Process Management (incl. SAP

processes, System of Internal Controls - ICS)

◼ PriceWaterhouseCoopers Management Consulting, Austria

(1998 – 2003)

• SAP project manager

• SAP process consultant

2



© MAHLE

Agenda

◼ MAHLE Company

◼ MORE – MAHLE SAP ERP Strategy

◼ IT Transformation Lifecycle

◼ Symbio & Solution Manager Collaboration

◼ Vision “Automated Solution Documentation”

3


MAHLE Company Profile

© MAHLE

MAHLE - A Globally Successful and Reliable Partner

Turnover

12.6 bn. EUREmployees

>79.000

FoundationProduction Locations

160Business Units

4

Research- & Development Centers

16Profit Center & Division

6 & 1

Every second car produced worldwide

contains MAHLE components.

4



© MAHLE

Group Organization

Business Units, Division and Profit Centers

Engine Systems

and ComponentsFiltration and

Engine

Peripherals

Thermal

Management

DIVISION:

Mechatronics

Aftermarket

BUSINESS UNITS

PROFIT CENTERS

Compressors

Control Units Large and Small Engine Components

Pumps Engineering Services, Motorsports and Applications

Industrial Thermal Management

SALES & ADVANCED ENGINEERING SALES

5



© MAHLE

Product portfolio – MAHLE is more than pistons

Passenger car and commercial vehicle applications

6

MAHLE International GmbH, Armin Kieber, June 2019 © MAHLE

Our most important customers

At a Glance


7



© MAHLE

Dual Strategy

Strengthen our existing market position Build our future in a changing mobility world

HIGHLY EFFICIENT

COMBUSTION ENGINES

COMMERCIAL VEHICLES

& OFF-HIGHWAY

EMERGING MARKETS

AFTERMARKET

HVAC

THERMAL MANAGEMENT

ELECTRIC DRIVE

SYSTEMS

NEW PROJECTS

POWER ELECTRONICS

ELECTRIC AUXILIARIES

8



© MAHLE

Optimization combustion engine

9

With the MAHLE portfolio alone,

a further reduction of around 10%

in CO2 emissions can be achieved

for the combustion engine.

MAHLE technologies for significant CO2 reductions



© MAHLE

MAHLE commits to the development and use of

alternative fuels

10

The monovalent CNG engine from

MAHLE reduces CO2 emissions by

25% (WLTC).

Alternative fuels are the fastest route to reducing CO2


E-Mobility: Strategy and technology

Highly efficient drive systems,

power electronics, and electric

auxiliary components from MAHLE

are experiencing global demand.

Electric drive solutions from MAHLE are in demand worldwide


11



© MAHLE

E-Mobility: Strategy and technology

Integrated and intelligent thermal

management is a prerequisite for

establishing e-mobility.

Thermal management is an enabler for e-mobility

12



© MAHLE

Agenda

◼ MAHLE Company





13


Our current processes and their underlying IT systems

serve present business conditions

What worked in the past…

Designed to support todays

individual business needs

Focus on existing processes

with low level of interconnection

Focus on regional business and

demand

Allows regional decisions &

regional steering

…is challenged today

Customers demand more global

standards

Continuously increase efficiency

to counter shrinking margins

Leverage inter-MAHLE exchange

of knowledge and know-how

Fast response to disruptive

competition / technology

Redundancy

More than 5 ERP systems

Inconsistency

Different solutions for the

same problem across regions

Inefficiency

No global client and infrastructure

MORE – MAHLE SAP ERP Strategy

© MAHLE14



© MAHLE15

MORE is our solution to the issues of inconsistency,

redundancy and inefficiency

Manage a global and

diverse workforce

Run globally harmonized

processes, data and

systems for entire

MAHLE value chain

Build products for in

increasingly agile and

innovative market

IT supports the business with

global platforms …

Global

HCM

One

PLM

Global

ERP

Global MES

Global BI

Global ERP

Platform

TODAY TOMORROWVISION


Why?

MAHLE Dual Strategy

16

Faster global knowledge sharing

Better decisions

based on real-time facts

Results / Benefits

Globally centralized systems

and strong governance

Globally harmonized

processes and shared data

Support Successful Implementation of MAHLE‘s Dual

Strategy



What?

MORE’s Phase-oriented Implementation Approach

17


Central System

covering all BU

and Regions

2018 2019 2020 2021 2022 2023 2024

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Shared Services:

Finance, Procurement

Production Material and

Non-Production Material,

Sales, Controlling

Global BU Processes:

Production Planning /

Execution, Inbound

Logistic, Warehousing &

Intra Logistic, Outbound

Logistic, Asset

Management, Quality,

Foreign Trade / Global

Trade Services

Pilot / Validate

Wave 2

Wave 3

Wave 4

Wave 5

Wave 6

Wave 7

Wave 8

Full-Scope

Global Template

Design & Build

Global TemplatePrep

Phase

Wave 12

Wave 11

Wave 10

Wave 9



© MAHLE

Agenda

◼ MAHLE Company





18


IT Transformation Lifecycle

Challenges for smooth journey

19


Smooth Journey for IT projects –Main challenges:

◼ Connect project and operation phase

◼ Requirements, ideas & innovations are optimized in an infinite loop

◼ Consistent support of CIP (Continuous improvement process)

◼ Consider requirements of IMS (Integrated Management System) for operation phase



Method and process

20


Solution Documentation

◼ Describes a software solution from first ideas over business requirements and processes down to data level

◼ End-to-end semantic knowledge network

Project phase

◼ Align software ideally with business goals and requirements

◼ Enable staff to efficiently handle new processes

◼ Best possible preparation for future operation phase

Operation phase

◼ Most efficient maintenance

◼ Continuous improvement

SAP Best Practice SAP Hana Software

Processes/Scenarios (run through)

Scope (plan)

Demand/Requirements (requirement)

EPICs/User Stories Backlog Prio.

Solutions (Cust., Config. + Dev.) (design)

Build (realize)

Test scenarios/-cases (test)

Fit-Gap/Scope (roll-out)

Training scenarios/-units (empower)

Run/Change Request (run + support)

Process Mining/Reporting (analyze)



Ideal Symbio process architecture supporting DevOps

21




© MAHLE

Agenda

◼ MAHLE Company





22


Symbio & SAP Solution Manager Collaboration

Collaboration overview

23


SAP Solution Manager 7.2

• Complete application lifecycle

management

• „Single source of truth“ (Solution

documentation)

• Gateway to SAP system landscape

• Entry point for IT user

Symbio

• State-of-the-Art BPM Suite

• Process modeling (process map & processes)

• Reporting, Dashboard, Training

• Entry point for business user

Symbio

SolMan 7.2

Interface

Plug-In

System architecture

Process structure

Variants management

Process details

Repositories (Org., I/O, ...)

Transport Management

SAP reference content

Branch management

Business

IT

http://www.clker.com/cliparts/Q/j/I/6/M/f/green-man-symbol-md.png



Synchronization process overview


Synchronization exchange of

◼ Process House / Architecture

◼ Processes

◼ Process Step Library

Process tasks

◼ In SAP diagrams process steps are only

references to Process Step Originals

◼ Process Step Originals (from SolMan

Library) are represented in Symbio as Best

Practice Tasks Library

◼ Process Steps (References) from SolMan

are represented in Symbio as Tasks

◼ Complete reference / originals concept from

SolMan is shadowed in Symbio !

24



SolMan Library Overview

25© MAHLE


Source: 2018 SAP SE, Focused Build Process Management & Modeling

Interface LibraryConfiguration

Library

Process Step Library

Development Library

Executable Library

Processes

Pro

ce

ss

Library concept helps to re-use documentation elements to avoid redundancies



Exchange of Process step library and Processes

26

SAP Process Step Library Process landscape -> Best Practice Tasks (Subtyp: SAP Best Practice)

Process landscape -> Sub Process (Subtyp: SAP Best Practice) SAP Process diagram




Exchange of Logical Component and Executable Libraries

27

SAP Logical Components System landscape -> Applications (Subtyp: SAP Logical Component Group)

SAP Executable Library System landscape -> Application Service (Subtyp: SAP Executable)




Task / Step synchronization scheme

28




Reusing Reference Content (Best Practices, MC)

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SAP Solution Manager – Focused Build

Solution Documentation and Requirements

32© MAHLE


Source: 2017 SAP SE, Focused Build Requirements & Change Management

Requirements

Work Item

Project

& Wave

Dashboard

Work Package

n:m

1:n

Functional

Specification

Test Case

Technical

SpecificationSprint

Configuration

Guide

Interface

Specification

Interface Library

Configuration

Library

Process Step Library

Development Library

Executable Library

Processes

Pro

cess

Created

Scoping

Scope finalizedHanded over

to release

Productive

Postponed

Rejected

To Be

developed

Scope

change

To be tested

Successfully

tested

Completed

Draft

Approved

Rejected

To be tested

Successfully

tested

Created

In

Development

Withdrawn

Architect

Developer/Consultant

Functional Process owner

Requirements

Description


Integration of Requirements in process context

33


- EPICs and User Stories

- Requirements architecture

- Documents

Symbio Interface

Best Practices / Customer Processes (Scope)

Symbio SolMan Interface

Ongoing synchronization

- New Best Practices/Customer Processes

- SAP Executables + Logical Components

- Document

Add new User Stories

Enhance and change

EPICS and User

Stories

Customer processes +

User Stories

reusing Best

Practices

Customer Processes

Best Practices

+ Model Company

Ongoing synchronization

Initial upload

EPICs and User Stories

Updated

customer process

+ Add technical details

Initial uploadExisting

EPICs + User Stories

Enhance

customer processes

+ User Stories

Generate documents Generate documentsDocs Docs

Store or link

documents- Functional Specification

- Fit Gap + User Story Document

- Functional Specification

- Fit Gap + User Story Document

Automatic document

generationStore or link

documents

2 1

Define and

release

Processes +

User Stories

Ongoing synchronizationRelease workflowsPlan and

release

User Stories

Branch

concept and

Change

Management

Requirements

Management

Integrated

ManagementSolution

Management

34

6 5

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Our goal is to automate the application innovation lifecycle

and to get an interaction between project and operation

34

MaintainReporting

Discover

MAHLE Company Map

(Requirements, Processes, EAM, )

Business

Solution

experts

Service

(Change)

Solution

Management

Best Practices

Prepare Explore Realize Deploy Run

Agile continuous innovation along the customer lifecycle

MAHLE

Analytics

Digital

Documents(personalized)

Agile

Requirement

Management

Structured

system

data, etc.

Auto

synchronization

Auto

import/View

generation

Live operation

data (Mining,

Analytics)

InputAssistant (AI)



Ideal tool orchestration

35


User perspective

◼ In the solution documentation different complex IT applications are to be combined

◼ Simple tool required for the business

◼ Tool chain of specialized tools is required to support the project from design through build and

testing to analyze in the productive system. Ideally, the IT application systems are linked to each

other via interfaces

◼ Information and data generated in earlier phases of the project are strictly reused

◼ Reuse creates transparency, avoids maintenance effort and promotes the interaction of different

experts in the project.

Business

Plan + Design

Project steering

(Team tasks)

Design

BuildTest-Suite

Business

Intelligence

Training

Empower

SymbioDimensions

(JIRA)

Symbio + SolMan

(Focus Build)SolMan Testsuite SAP Enable Now

Celonis + Symbio

BI Tools