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Digital marketing Baltic’s. LIENE KUPCA 17.04.2010

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Short intro for digital thinking in marketing for young entrepreneurs at Baltic Spark 2010

TRANSCRIPT

Page 1: Balticspark

Digital marketing

Baltic’s.

LIENE KUPCA 17.04.2010

Page 2: Balticspark

The biggest

problem about

Digital marketing

is the term itself

h"p://farm1.sta.c.flickr.com/59/200094536_562e30b967.jpg  

Page 3: Balticspark

A revolution does not happen, when society

adapts new tools.

Revolution starts, when people adapt new behaviors.

(C.Shirky, US NOW)

Page 4: Balticspark

The scene

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3 countries.

4 languages.

Bright bouquet of changes

shift of values,

and paradigms

Opportunities only

h"p://www.mycee.net/blog/wp-­‐content/uploads/2009/02/keyboard-­‐rubiks-­‐cube.jpg  

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People & connections

ESTONIA 67%

LATVIA 61%

LITHUANIA 55%

More, than half is online.

Do they take decisions?

Data:  Euromonitor  ,  h"p://epp.eurostat.ec.europa.eu/tgm/table.do?tab=table&init=1&language=en&pcode=.n00061&plugin=1  

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Or – they make and impact decisons?

h"p://farm3.sta.c.flickr.com/2737/4508326696_241c787c74.jpg  

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People are online. What do they do?

They talk

They watch

They listen

They care

(also known as socializing)

.

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About things, that are really important to

them

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2/1.

  Search Google (LV/LT) Neti.ee

  E-mail

  Social : one.lt. Draugiem.lv facebook.ee

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But what are brands doing online?

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still scream. Interupt. Do not listen.

Image: Alan Tys, FutureLab

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78% of consumers consider in-stream advertising as “intrusive”. Half of viewers stop watching an online video once they encounter an in-stream ad. Source: Burstmedia, January 2008

29% of consumers leave a website that appears to be cluttered with advertising.

Source: Burstmedia, December 2008

Only 13% of UK consumers pay attention to ads on social networking sites. Source: Ebay Advertising, March 2009

BANNER/AD BLINDNESS

NEW !! TWITTER SPAM

DIFFERENT CHANNEL, SAME PROBLEM

Image: Alan Tys, FutureLab

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Don’t focus on technology.

Focus on customer

needs,

wants

and behavior.

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Heals everything?

“It always protects,

always trusts,

always hopes,

always perseveres.”

Page 17: Balticspark
Page 18: Balticspark

snake oil 2. 0. digital

  Social MEDIA strategy?

  Digital strategy?

  Twitter concepts? Twitter strategy?

  Skype strategy?

Or-

THE BUSINESS STRATEGY?

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Page 20: Balticspark

Digital is more than marketing

Cust. care

HR PR IT MKTG

It touches all of these

Page 21: Balticspark

h"p://www.180360720.no/  

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Think outside the bubble. What happens online, should not end

online. It must go offline

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“The workers should

appropriate the means of production”

there is an ever expanding universe to play with

Image: Alan Tys, FutureLab

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Play with it

  Websites

  Blog

  Twitter

  Engage in social portals

  Youtube, Slideshare

  Watch, what’s new

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It is all about common sense and

inside the organisation

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Digital is like violin.

Complicated and slowly learned But must have in the orchestra.

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Technologies are becoming simplier.

Marketers have to figure out how to make information more human

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Light a lot of small fires h"p://farm4.sta.c.flickr.com/3018/3071758742_152b8a1c63.jpg  

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Don’t focus on technology.

Focus on customer

needs,

wants

and behavior.

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the real digital revolution is about

consumer empowerment,

ability to research learn about products and services and

make decisions independent of

marketing and advertising

Page 31: Balticspark

[email protected]

TWITTER.COM/LKUPCA LINKED IN: LIENE.KUPCA

THANKS!