baybio - facilitating r&d collaborations through the cloud
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Copyright © Intralinks 2013 all rights reserved
Facilitating R&D Collaborations Through the Cloud
Sri Chilukuri VP Product Marketing March 11, 2014
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Copyright © Intralinks 2013 all rights reserved 2
Taking the long view: What history teaches us
• Major transformational technologies emerge – the PC in the 1980s, Networking in the 1990s, World Wide Web in 2000s, and now the Cloud – about once a decade
• These technologies offer an opportunity to significantly improve how work gets done in the enterprise
• Technology alone is not enough to drive business transformation; it takes strategic leadership from IT leaders to recognize and take advantage of these new
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History: Work required collaboration and integration of people, process and content silos within the enterprise
CRM
Ops
Mfg
BI
ERP
PLM
Work
Productivity
Identity and Access Govern/Compliance
Content Integration
Productivity
Identity and Access Govern/Compliance
Content Integration
Productivity
Identity and Access Govern/Compliance
Content Integration
Productivity
Identity and Access Govern/Compliance
Content Integration
Productivity
Identity and Access Govern/Compliance
Content Integration
Productivity
Identity and Access Govern/Compliance
Content Integration Productivity
Identity and Access Governance/Compliance
Content Integration
SSO, BPM, ECM, and EAI
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Today: Work increasingly requires collaboration across the enterprise boundary on multiple fronts
Maintain controls and demonstrate compliance wherever work is done
Government Regulations
IP Protection
Legal/Compliance Rules
Brand Protection
Customers Vendors
Regulators
Partners Employees (BYOD)
Productivity
Identity and Access Governance/Compliance
Content Integration
SSO, BPM, ECM, and EAI
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Academia
Licensing Partners
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External partner landscape in the Life Sciences
Life Science Company
CROs Strategic Outsourcing
Partners
Potential Acquisitions
Investigative Sites
Diagnostic Partners
R&D Alliances
with other LS Companies
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In response, enterprises are deploying point solutions, increasing complexity and risk (and repeating history!)
Managed File Transfer
Secure E-Mail
Cloud Storage
Sync and Share
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Cloud Applications
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Work
Work
Work
Work
Work
Ent
erpr
ise
Wor
k
Government Regulations
IP Protection
Legal/Compliance Rules
Brand Protection
Customers Vendors
Regulators
Partners Employees (BYOD)
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• Proliferation of content across multiple & non-sanctioned file sharing tools and devices
• Significant effort to respond to audit, regulatory and e-discovery requirements
• Difficulty proving compliance
• Lack of control and visibility into content entering or leaving the enterprise through multiple channels
• High cost of data/IP loss
Without strategic IT leadership, governance can become very challenging
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So, IT leaders face a critical choice between myriad point solutions or a unified platform for external collaboration …
Managed File Transfer
Secure E-Mail
Cloud Storage
Sync and Share
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
Cloud Applications
Productivity
Identity and Access Governance/Compliance
Content Integration
Mob
ile
Sup
port
VS.
Work
Work
Work
Work
Work
Work Ent
erpr
ise
Wor
k
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… with strategic impact on both IT and the business
Impact of Point Solutions
Benefits of a Unified Platform
IT and operational expense
• Multiple external sharing applications to support
• Management of overlapping help desks
• Single technology solution to manage
• Single end-user support model, integrated with internal help desk
Regulation and compliance management
• Non-compliant solutions and audit/security gaps
• Inconsistent provisioning and permissioning models
• Reduced risk of regulatory sanction, IP leakage or other adverse event
• Ongoing audit readiness
Business productivity
• Content silos and difficulty integrating business processes
• Access to content across teams, business processes and devices
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Business Scope
A unified content platform must address the breadth of enterprise collaboration needs …
File storage, synchronization and
sharing
Business value Vertical
business solutions
Content distribution and
management
Content-centric
applications
Enablement of structured and ‘semi-structured’ document-intensive business processes (eg., clinical trials, M&A transactions)
Structured content organization, metadata, and search (eg., Sales and HR portals)
Individual and team productivity (eg., file access across mobile and personal devices, large file transfer, ad hoc team collaboration)
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… with support for content lifecycle management for collaboration across the enterprise boundary
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Example: Enabling secure and compliant access to regulated collateral by a pharmaceutical sales force
People: Manage identities and access rights and enforce controls on content Governance and Compliance: Track and document compliance with regulatory and risk management rules
Proc
ess:
Ena
ble
wor
k to
be
com
plet
ed
Content: Integrate and organize content, provide user access and support lifecycle Create Review Store Publish Archive Dispose
Design: Create initial collateral drafts
Design: Finalize content to meet business/ regulatory requirements
Distribute: Define content access rules and track to enforce compliance
Distribute: Make content fully available to mobile field teams
Complete: Manage outdated content
Work collaboratively with external partners
Integrate internal/ external input
Manage content for internal and external users
Access on web and mobile
End of life content that has been superseded
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• Content available to the right people at the right time (mobile/remote)
• Built-in compliance does not hinder productivity and empowers internal and external users
• More efficient and transparent collaboration across global partner network
• Users unconstrained by email storage/file size limits
• Reduced number of tools and complexity
• Faster, cheaper and more comprehensive regulatory reporting
A unified solution for external collaboration
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Positive business outcomes
Having a Unified, Cloud-Based Solution will bring you: • Accelerated execution for critical projects
and processes • Increased business with global partner
network • IP protection and brand enhancement • Decrease in negative compliance findings
and associated fines or delays; streamline audit process
• Reduced spending on overlapping tools and compliance processes
• Reduced risk of information loss through enabled control
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Capabilities to consider when moving to the cloud
Mobility and ability to manage “Bring Your Own Device – BYOD”
strategies
Look for a single platform to cover all collaboration needs
Easy to use solution without compromising security …
Centralized, comprehensive reporting and policy management
across entire content lifecycle
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Multi-Layer Security To Ensure Compliance
Having an in-depth data security strategy is critical to preventing breaches and data loss
• Important Certification: SOC II Type II
• Application Security: Multiple key encryption, integrated & file-level DRM, access control, granular permissioning, SSO, MFA, tracking and audit
• Infrastructure Security: Secured data centers, redundant architecture, intrusion detection
• Personnel Security: Background checks, CDAs, dedicated compliance team
• Process Security: User ID dissemination, change control, business continuity
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Business Scope
Getting started with cloud collaboration
File storage, synchronization and
sharing
Business value Vertical
business solutions
Content distribution and
management
Content-centric
applications
• Clinical trial execution • M&A Transactions
• Mobile content access • Secure large file transfer • Ad hoc team collaboration
• Sales and marketing portal • Legal repositories • Sharing information from internal content repositories
such as SharePoint with external parties
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