best practices for a great user experience

65

Upload: user-experience-labs

Post on 17-Aug-2015

24 views

Category:

Documents


3 download

TRANSCRIPT

Page 1: Best Practices for a Great User Experience
Page 2: Best Practices for a Great User Experience

01 GETTING STARTED

02 KEY DESIGN CONSIDERATION

- Think big - Connect goals- Goal-driven design- Usability- Affordances and signifiers- Learnability

- Feedback and response- Improving interactions- Role-play the interaction- Map the narrative- Simplify the steps- Limit users choice

- Getting the relationships right is paramount- Specialists are important for a good experience- Create spaces that people care about- Create an experience that users want- Get the failure out of the way early- Don’t dismiss opportunities for downtime

- It isn’t necessary for a mobile UI to solve everything- Spend time using the product- Engage designers early- Be Gentle with Navigation

Page 3: Best Practices for a Great User Experience

03 USER RESEARCH

Attitudinal vs. BehavioralQualitative vs, QuantitativeContext of UseProduct Development and its Phases

Page 4: Best Practices for a Great User Experience

Introduction

A product’s success often depends on creating a good user experience or UX, as it is often referred to as. After all, not many customers will give a product or service another chance if their �rst experience with it is’nta good one. If you are involved in creating a product, it is it is worth-while to invest your time to design each aspect of the user experience well, so that your customers always go feeling satis�ed and happy with the product.

Of course, it is entirely possible to get a bit overwhelmed since UX design has so many facets, and learning everything all at once can be hard.

The fact of the matter is that the user hardly cares about your e�ciency, capability or technical savvy when it comes to the software, simply because that’s not what the customer sees. To the user, the interface and the interactions it provides is what is important to them. The overall tangible design is what they interact with. They don’t care about the complex mechanisms that are happening behind the scenes.

Page 5: Best Practices for a Great User Experience

What this means is that if your interaction design goes wrong somewhere along the way, it can spell disaster. Back when computers weren’t a regular use item, the software used to be complex, di�cult and had an intricate set of machinations to operate. But ever since the dawn of easier to use GUI design, computers have thoroughly saturated the market.

They are present everywhere from schools and o�ces to our homes for our private use. In response to this, the design philosophy for interacting with the software has changed rather rapidly. It is true that UX is still evolving; changing science and it will most likely always remain so. As new software and new platforms keep getting developed, UX must adapt with it.

But through this book, you will be able to learn some tried and tested practices that are considered the best practices in the industry. They can be applied to most design situations, regardless of whether you are a developer, designer, or copywriter. This book will hopefully teach you some new tips and tricks.

Page 6: Best Practices for a Great User Experience

- Shyamala

If you are able to incorporate a few of these practices into your next project, you’ll begin to see the di�erence.

Page 7: Best Practices for a Great User Experience

GETTING STARTED

1. Think big 2. Connect goals3. Goal-driven design4. Usability5. Affordances and signifiers6. Learnability7. Feedback and response8. Improving interactions9. Role-play the interaction10. Map the narrative11. Simplify the steps12. Limit users choice

01

Page 8: Best Practices for a Great User Experience
Page 9: Best Practices for a Great User Experience
Page 10: Best Practices for a Great User Experience
Page 11: Best Practices for a Great User Experience
Page 12: Best Practices for a Great User Experience
Page 13: Best Practices for a Great User Experience
Page 14: Best Practices for a Great User Experience
Page 15: Best Practices for a Great User Experience
Page 16: Best Practices for a Great User Experience
Page 17: Best Practices for a Great User Experience
Page 18: Best Practices for a Great User Experience
Page 19: Best Practices for a Great User Experience
Page 20: Best Practices for a Great User Experience
Page 21: Best Practices for a Great User Experience
Page 22: Best Practices for a Great User Experience
Page 23: Best Practices for a Great User Experience
Page 24: Best Practices for a Great User Experience
Page 25: Best Practices for a Great User Experience
Page 26: Best Practices for a Great User Experience
Page 27: Best Practices for a Great User Experience
Page 28: Best Practices for a Great User Experience
Page 29: Best Practices for a Great User Experience
Page 30: Best Practices for a Great User Experience

KEY DESIGN CONSIDERATION

1. Getting the relationships right is paramount2. Specialists are important for a good experience3. Create spaces that people care about4. Create spaces that people care about5. Create an experience that users want6. Get the failure out of the way early7. Don’t dismiss opportunities for downtime8. It isn’t necessary for a mobile UI to solve everything9. Spend time using the product10. Engage designers early11. Be Gentle with Navigation

02

Page 31: Best Practices for a Great User Experience
Page 32: Best Practices for a Great User Experience
Page 33: Best Practices for a Great User Experience
Page 34: Best Practices for a Great User Experience
Page 35: Best Practices for a Great User Experience
Page 36: Best Practices for a Great User Experience
Page 37: Best Practices for a Great User Experience
Page 38: Best Practices for a Great User Experience
Page 39: Best Practices for a Great User Experience
Page 40: Best Practices for a Great User Experience
Page 41: Best Practices for a Great User Experience
Page 42: Best Practices for a Great User Experience
Page 43: Best Practices for a Great User Experience
Page 44: Best Practices for a Great User Experience
Page 45: Best Practices for a Great User Experience
Page 46: Best Practices for a Great User Experience
Page 47: Best Practices for a Great User Experience
Page 48: Best Practices for a Great User Experience
Page 49: Best Practices for a Great User Experience
Page 50: Best Practices for a Great User Experience
Page 51: Best Practices for a Great User Experience

This page is intentionally left blank

Page 52: Best Practices for a Great User Experience
Page 53: Best Practices for a Great User Experience
Page 54: Best Practices for a Great User Experience
Page 55: Best Practices for a Great User Experience
Page 56: Best Practices for a Great User Experience
Page 57: Best Practices for a Great User Experience
Page 58: Best Practices for a Great User Experience
Page 59: Best Practices for a Great User Experience
Page 60: Best Practices for a Great User Experience
Page 61: Best Practices for a Great User Experience
Page 62: Best Practices for a Great User Experience
Page 63: Best Practices for a Great User Experience
Page 64: Best Practices for a Great User Experience

About Us

UXLabs is a design, consultation and UX training agency with o�ce locations in United States and India.

We are a group of passionaite UX designers who believes in providing thebest customer experience and designing great products.

Page 65: Best Practices for a Great User Experience

Bibliograhy

http://userexperiencedesigns.com/

https://en.wikipedia.org/wiki/Interaction_design

http://www.usability.gov/what-and-why/interaction-design.html

http://www.uxbooth.com/articles/complete-beginners-guide-to-interaction-design/

http://uxdesign.smashingmagazine.com/2011/03/07/lean-ux-getting-out-of-the-

deliverables-business/

http://uxmas.com/2012/ux-design-role-playing-and-micromoments