brian touray - kwieco capacity buidling workshop presentation

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    PILLARS OF ORGANIZATIONAL CAPACITY

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    CRITICAL AREAS OF CAPACITY BUILDING

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    WHAT IS CAPACITY BUILDING?

    Process by which Organizations, Institutions, Societies, Groups and

    Individuals engage in activities to increase their abilities

    Process to advance to the next level enabling the programmatic,

    operational and financial maturity of an organization

    Organizational development, including community participation of

    the underserved, and women in particular

    Development plan to enhance knowledge, skills, output rate of an

    organization through incentives, technology or training

    Ability of an Organizations, Institutions, Groups and Societies to

    change its direction by engaging in functions to achieve objectives in

    a sustainable manner

    Building blocks in which each block is a vital component that must be

    individually addressed

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    REMEDIES OF EFFECTIVE CAPACITY BUILDING:

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    CAPACITY BUILDING TOOLKIT: ASSESSMENT & BENCHMARKING:

    Allows an organization to conduct an initial assessment of

    the organizational capacity by measuring the quality of itspolicies, products, programs and strategies

    ACTION PLANNING:

    Enables an organization to apply the results of its initial CB

    assessment and benchmarking to create a plan of action forthe capacity of the organization

    ACTIVITY IMPLEMENTATION:

    Enables an organization to engage on resource building,inventory and linkage to support its Capacity Building efforts

    REASSESSMENT, EVALUATION & LEARNING:

    Enables an organization to utilize the results from the original

    Assessment & Benchmarking tool, to evaluate its engagement

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    CB NEEDS ASSESSMENT

    Need is a necessity and want is a desire. Capacitybuilding needs is a sign of a GAP between what is

    and what should be, and is a required essentialelement of change

    Want is a recognized element desired in a change processbut may not be necessary for change

    WHAT IS BEING ASSESSED:

    ACCOUNTING SYSTEM

    PARTNERSHIP & NETWORKING

    LEADERSHIP & MANAGEMENT CHANGE MANAGEMENT

    TECHNOLOGY & SKILLS

    RESOURCES

    PROGRAMS AND ACTIVITIES

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    THANK YOU!

    Q & A

    Brian M. Touray

    [email protected]

    mailto:[email protected]:[email protected]
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    RESOURCE MOBILIZATION:

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    WHAT IS RESOURCE MOBILIZATION?

    Resource Mobilization is a process that identifies resources

    essential for the development, implementation and

    continuation of activities of an organization Resource does not necessarily include only money, but

    also PEOPLE, INFORMATION and GOODS & SERVICES

    Resources can be can be categorized into three main areas:

    HUMAN RESOURCES:- People to cover range of skills tocarry out diverse task

    FINANCIAL RESOURCES:- Funds in the form ofGovernment budget, Development Agencies, NGOs,

    Communities and Private sector

    GOODS & SERVICES (In Kind):- May include Computers &Equipment, Vehicles, Office space, Advertising airtime orSpace and Training services

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    IMPORTANCE OF RESOURCE MOBILIZATION:

    Diversifies and expand resources

    Formulates an independent budget

    Breaks the tradition of running specific programs of donoragencies

    Decreases or eliminates donor dependency

    Sustainability of an organization and programs

    Maximum use of domestic capital and skills

    Expands deep relations with stakeholders and the local

    community

    Cleans the image of an organization and expand relationsFulfills responsibilities towards the local community

    Run programs based on the genuine needs of the localcommunity

    Enhance the dignity of an organization

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    DONOR DEPENDENCY:

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    WHAT IS DONOR DEPENDENCY?

    Donor Dependency is a notion that an organization or

    group cannot survive on its own without an outside

    resources

    If an organization desires a project sustainability,

    community members and or beneficiaries must have a

    sense responsibility and ownership

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    REDUCING DONOR DEPENDENCY:

    SELF & LOCAL FINANCING FINANCING:- Focuses onincome generation and support through an organizations

    own efforts to bridge a starvation cycle, and can include

    but not limited to:

    Incorporate Pro Bono Model with Social Enterprise Model

    Membership fees and subscriptions Consultation fees

    Sub Leasing Office Space

    Investment Income Donations and Gifts from Local Supporters

    Branding

    Fund Raising

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    FEASIBLE FUNDING BASE STRATEGIES:

    Skills and experience :- marketing, fundraising, and

    saleable skills

    Funds to invest:- for adapting office space to rent

    Capacity to respond to requests:- offering consultancy and

    training services

    Contacts with prominent people:- those who have

    influence in business communities

    Commitment of supporters:- help with fundraising drivesCredibility of the organization:- as a marketing tool

    Time management:- to organize events

    Markets:- for your brand or products

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    THANK YOU!

    Q & A

    Brian M. Touray

    [email protected]

    mailto:[email protected]:[email protected]
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    PARTNERSHIP:

    S

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    PARTNERSHIP:

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    PARTNERSHIP:

    Partnership is an alliance between organizations, and is

    entirely based on trust, equality, understanding, with

    obligations to foster their mutual interest for success

    Partnership presents parties involved with challenges thatmust be navigated unto agreement

    Overarching goals, levels of give-and-take, areas of

    responsibility, lines of authority must be determined

    How success and achievement is evaluated must be

    negotiated

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    POTENTIAL BENEFITS OF PARTNERSHIP:

    Access to Human Resources Access to Technologies

    Access to Markets

    Access to new Networks

    Skills Development

    Technical Expertise

    Financial resources

    New Innovations and Strategy Enhancement

    Improved Image

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    RESOURCE SHARING:

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    RESOURCE SHARING:

    RESOURCE SHARING

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    RESOURCE SHARING:

    Resource sharing is the utilization of partnership resources

    and effective management of preparedness for response toa starvation cycle

    Resource sharing may take place in many forms, but

    generally occurs between organizations that maintain

    separate legal and distinctive identities

    Working together to achieve agreed sharing of resources

    most often deliver a wide range of benefits of collaboration

    for organizations. Resource sharing can be seen as a means to provide an

    organizations staff and community members quality

    sustainable activities & services.

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    THANK YOU!

    Q & A

    Brian M. Touray

    [email protected]

    FUNDRAISING

    mailto:[email protected]:[email protected]
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    FUNDRAISING:

    FUNDRAISING:

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    FUNDRAISING:

    Non-Profit Organizations are advised to create

    fundraising committees to lead the board in efforts that

    attracts and generate funds, and should include:

    Planned funding activities for the full board

    Review of funding plan to ensure progress towardannual and long-range funding goals

    Identify and recruit community leaders to serve with

    board members on fundraising committees

    Educate the full board on the techniques of branding,seeking grants, soliciting corporations and individuals

    Work with board to identify and solicit funds from

    external sources of support

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    THANK YOU!

    Q & A

    Brian M. Touray

    [email protected]

    SUSTAINABILITY

    mailto:[email protected]:[email protected]
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    SUSTAINABILITY:

    SUSTAINABILITY CRITERIA

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    SUSTAINABILITY CRITERIA

    WHAT IS SUSTAINABILTY:

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    WHAT IS SUSTAINABILTY:

    Sustainability is self-reliance with the elements necessary

    to move forward and constant enhancement of activitiesin pursuit of a defined mission

    Organizational sustainability represents an ongoing

    process rather than a state of perfection, and will only

    grow if cared for by all that are involved

    Keeping an organization sustainable requires a constanteffort and unity of purpose, focused on one common goal

    and mission

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    THANK YOU!

    Q & A

    Brian M. [email protected]

    ORGANIZATIONAL COMMUNICATION

    mailto:[email protected]:[email protected]
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    Processof exchanging mutual understanding of ideas,

    views and information, using various methods

    Encoding and decoding of messages through a medium

    ensured by a feedback

    Communication can be internal, external and personal

    Successful communication plays an integral role in theattainment of organizational goals

    Communication is not complete until feedback is sent,

    and poor or lack of communication can lead to conflict

    ORGANIZATIONAL COMMUNICATION

    EFFECTIVE ORGANIZATIONAL COMMUNICATION

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    EFFECTIVE ORGANIZATIONAL COMMUNICATION

    ESSENCE OF ORGANIZATIONAL COMMUNICATION

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    Organizational objectives and targets are to be clearlycommunicated to staff and management at all levels

    Classification of roles, responsibilities and task can increaseproductivity and only possible when clearly communicated

    Clear and smooth information flow at the work place fosterenvironment friendly and positive reaction among staff

    Consistent and effective communication develops andstrengthen relationships and trust with stakeholders

    Consistent flow of information between leadership and

    staff plays a vital role in the motivation and morale of staff

    ESSENCE OF ORGANIZATIONAL COMMUNICATION

    ORGANIZATIONAL COMMUNICATION

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    ORGANIZATIONAL COMMUNICATION

    FORMS OF ORGANIZATIONAL COMMUNICATION

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    Formal:

    Refers to the official exchange of information regardingorganizational matters

    Ensures orderly and systematic information flow

    Misrepresented information can be traced back to its source

    Informal:

    Exchange of Non-Official information, generally in a socialinteraction settings

    Information is usually distorted while passing through differentchannels

    Confident information can be leaked without a trace of thesource

    False rumors are easily spread without accountability

    FORMS OF ORGANIZATIONAL COMMUNICATION

    TIME WE SPEND COMMUNICATING

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    TIME WE SPEND COMMUNICATING

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    THE COMMUNICATION PROCESS

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    THE COMMUNICATION PROCESS

    COMPONENTS OF COMMUNICATION PROCESS

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    SENDER:Information conveyor

    MESSAGE:Contents of information

    ENCODING:Generation of information

    MEDIUM: Method information is transmitted

    DECODING: Conversion of information

    RECEIVER: Information recipient

    FEEDBACK:Response from receiver

    NOISE:Interruption of flow of information

    COMPONENTS OF COMMUNICATION PROCESS

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    THANK YOU!

    Q & A

    Brian M. [email protected]

    MISCOMMUNICATION AS A SOURCE OF CONFLICT

    mailto:[email protected]:[email protected]
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    MISCOMMUNICATION AS A SOURCE OF CONFLICT

    ORGANIZATIONAL CONFLICT

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    Organizational conflict is a state of friction instigated by

    variance of needs, breakdown in communication, different

    values and opinions, nonetheless, it may be productive ornon-productive

    PRODUCTIVE CONFLICT: May involve difference in opinion

    concerning task, expectations about impact of decisions

    and differences in perspectives

    NON-PRODUCTIVE CONFLICT: May involved power struggle,personal issues, ineffective organizational structure, and

    most importantly, poor communication

    ORGANIZATIONAL CONFLICT

    CONFLICT MANAGEMENT

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    CONFLICT MANAGEMENT

    CONFLICT MANAGEMENT

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    Conflict management is the process of identifying and

    effectively stabilizing conflict by focusing on its positive

    aspect and coming to a consensus, and can be managed byformulating some of the following strategies;

    Enhancing the relationship between staff, management and

    leadership, through effective and consistent communication

    Empower and value staff feedback and opinion on certain

    decision makings

    Promote and create high level of trust at the workplace

    Create an environment that respects diversity andperspective

    Establish formal procedures for grievances and disciplinary

    issues

    CONFLICT MANAGEMENT

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    THANK YOU!

    Q & A

    Brian M. [email protected]

    mailto:[email protected]:[email protected]