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Aviva Risk ManagementSolutionsHealth and Safety – advice, training and consultancy.

Andrew Ralph, BP Integrated Supply and TrainingPassed the NEBOSH General Certificate

Contents

1

Introduction

Welcome to Aviva Risk Management Solutions

Pages 1 - 4 2

Professional training

IOSH The Institution of OccupationalSafety and Health

IEMA The Institute of EnvironmentalManagement and Assessment

NEBOSH The National Examination Boardin Occupational Safety and Health

Pages 5 - 24 3

Safety training for theconstruction industry

Accredited safety trainingtailored specifically for theconstruction industry

Pages 26 - 30

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In-company trainingand consultancy

We’ll come to you with ourbespoke training or expertconsultancy services

Pages 34 - 45 6

Dates andbooking form

Where and when you cantake our courses

Page 464

Online eTraining

We offer online health and safetytraining packages to suit you

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Welcome to the Aviva Risk Management Solutions brochure. Our aimis to help you manage your risks by providing cost-effective solutionsthat are individually tailored to meet your needs. So we’ve put thisbrochure together to help you get the most from Aviva RiskManagement Solutions. It highlights our products, services andtraining packages so you can select what’s right for your business.

Welcome

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Aviva Risk Management Solutions has been a leading figure inhealth, safety and environmental training and consultancy for overtwenty years. We offer you experience, expertise and choice. If youwant an expert to carry out a particular safety task, we can arrangefor our consultants to do this for you. If you want to receive trainingso you can do it yourself, we can help you with that too.

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Adebanji Adekoya, Shell Petroleum Development CompanyPassed the Integrated Environmental Management Programme

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• Level of study – our experts can deliver trainingranging from briefings through to NEBOSH Diploma-level qualifications.

• Accreditation – we offer courses accredited by:

– The Chartered Institute ofEnvironmental Health

– The Institution of OccupationalSafety and Health

– The National Examination Board inOccupational Safety and Health

– The Institute of EnvironmentalManagement and Assessment

– we are an Accredited SiteSafety Plus Provider.

Many of our accredited courses have been broken downinto modules, making it easier for you to fit studyingaround your work and home commitments.

– We are also a member of the BritishStandards Institution’s AssociateConsultant Programme, reflecting ourexpertise in providing advice tocompanies seeking to gain certification toBS OHSAS 18001. Further details aboutthis service are available within theConsultancy section of this brochure.

• Choice of venue – some students like to study locally.Others prefer to travel a little further afield so they’recompletely free from distraction. Whatever your preference,we can help. We have training venues across the UK and,if you have a number of people who’d like to attend oneof our courses, we can come to you if that makes it easier.

Why choose us?• Expertise – all of our consultants are corporate membersof IOSH and are registered on the Occupational Safety andHealth Consultants’ Register. They have training andconsultancy experience across a range of industry sectors.Their expertise means we can develop tailored solutions tomeet your needs exactly.

• Successful track record – we’re proud of thelongstanding relationships we have with existingcustomers. And of the positive feedback they give us.The quality of our training is also reflected in the excellentpass rates that our students consistently achieve – theresults speak for themselves.

• Ongoing support – we continue to support you beyondthe classroom by providing a range of services, completelyfree of charge:

– Risk Helpline – a source of qualified advice with access toa library of health, safety and environmental information

– Risk Advice – our dedicated website,www.aviva.co.uk/risksolutions, is a useful source ofhealth and safety and environmental information.It includes:

– Our Knowledge Store – which has over 200 free todownload risk management resources

– Our newsfeed – which covers a range of topical safetyand risk management subjects.

• Quality assured – Aviva Risk Management Solutions hasbeen ISO-accredited since 1997, reflecting our ambition toexceed our customers’ expectations by continuouslyimproving our products and processes.

• Financial security – Aviva Risk Management Solutions ispart of Aviva, offering financial strength.

Certificate No. FS35848

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A flexible approach

Find out more todayFor all things health and safety, from one-day trainingto professional development or consultancy, just ask.

• Call 0500 55 99 77

• Fax 08000 687288

• Email [email protected]

• www.aviva.co.uk/risksolutions

4

Section contents

Introduction

How we make gainingqualifications easier for you

NEBOSH Award in Healthand Safety at Work

Gain an understanding of the basic principles ofhealth and safety at work

IOSH Managing Safely

Learn the basic principles of managinghealth and safety at work

Page 10

NEBOSH CertificateOverview

An overview of the certificates we canhelp you gain and how you can gain them

NEBOSH National GeneralCertificate in OccupationalSafety and Health

Gain a nationally recognised qualificationwith this first level of formal training

Page 11 NEBOSH Fire Safety andRisk Management Certificate

Become competent and certified to manageand control workplace hazards and fire hazards

Page 13

NEBOSH NationalCertificate in ConstructionSafety and Health

Gain an industry-recognised qualificationwith our unit-based course

Page 14Page 9 Page 12

Professio

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training

NEBOSH InternationalGeneral Certificate inOccupational Safety and Health

Learn from the experts to gain an internationallyrecognised qualification

Page 15

NEBOSH NationalDiploma in OccupationalSafety and Health

Complete this course if you want, or have,a professional career in health and safetyand you’ll gain letters after your name

Pages 16 & 17

NEBOSH NationalDiploma in OccupationalSafety and Health Revision Course

Review course topics and learn exam techniquesto put yourself in the best position for success

Page 18

IntegratedEnvironmentalManagement Programme

Gain three qualifications afteronly three weeks of study

Pages 20 & 21

NEBOSH NationalDiploma in EnvironmentalManagement Revision Course

Look over what you’ve learnt with ourhelp and improve your exam technique

Page 22

Manual HandlingInstructors andRisk Assessors

Learn how to carry out risk assessmentsand train colleagues on manual handling

Page 23

Iain Patterson, E A Davies and Co LimitedPassed the NEBOSH General Certificate

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We appreciate that studying while working isn’t easy.That’s why we’ve worked to make it easier for you. We runa practical programme of accredited courses and a flexibleapproach to learning to suit real people with real jobs.We know that taking several weeks out in one go to gainqualifications simply isn’t an option for many, so most ofour courses are broken down into modules. Take one.Pass one. Take a break. Come back and do the next modulewhen it’s convenient to you – at your nearest centre. Thereare a number to choose from dotted around the country.

The professional courses we offer lead to qualificationsaccredited by:

• The Institution of Occupational Safety and Health (IOSH)

• The National Examination Board in Occupational Safetyand Health (NEBOSH)

• The Institute of Environmental Management andAssessment (IEMA).

Professional courses deliveredby professional people

Find out more today• Call 0500 55 99 77

• Fax 08000 687288



Take a look at the course planner in the ‘Dates andbooking form’ section to see your date and venue options.

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The benefitsThis NVQ Level 2 qualification will help you to implement ahealth and safety management system in your business byensuring team leaders can apply the principles of riskassessment and control common workplace hazards.

Ideal for:Anyone who needs to understand the principles of health andsafety as part of their job. It is particularly useful for teamleaders, supervisors and line managers.

The emphasis placed on policy development and riskassessment means it is also ideal for smaller businesseswishing to make a flying start in managing health and safety.

Course structureThis three-day course comprises of lectures, discussions andsyndicate exercises. There’s a short examination at the endand a project that you’ll need to complete back at yourworkplace, applying the skills and knowledge you’ve pickedup on the course. A NEBOSH qualification parchment will beawarded on successful completion of the assessment.

What you’ll learn:• the role of Health and Safety within a modern workplace

• the key legal responsibilities for the management of Healthand Safety

• the process of Risk Assessment and its application withinthe workplace

• strategies for controlling risks from specific hazardsincluding:

– fire

– hazardous substances

– work equipment

– slips and trips

– manual handling

– transport

– electricity

– noise and vibration.


• Fax 08000 687288




NEBOSH Award in Health &Safety at Work

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The benefitsIf you’re responsible for a team, you need to know how tomanage them safely – and that’s exactly what this coursewill tell you. As well as giving you the basic principles ofmanaging health and safety at work, you’ll get a certificatefrom IOSH if you complete the course successfully, and thisis often considered a foundation qualification in healthand safety.

Ideal for:Supervisors and managers in all types of organisations whoneed a basic understanding of health and safety at work andthe scope of the subject.

Course structureThis four-day course runs Monday to Thursday andcomprises lectures, discussions and syndicate exercises.There’s a short examination at the end and a project thatyou’ll need to complete back at your workplace, applyingthe knowledge and skills you’ve picked up on the course.

What you’ll learn:• introducing Managing Safely

• assessing risks

• controlling risks

• understanding your responsibilities

• identifying hazards

• investigating accidents and incidents

• measuring performance

• protecting our environment.

IOSHManaging Safely


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We’ve been accredited to help you gain the followingCertificate-level NEBOSH qualifications:

• National General Certificate in Occupational Safetyand Health

• National Certificate in Construction Safety and Health

• National Certificate in Fire Safety and Risk Management

• International Certificate in Occupational Safetyand Health.

All NEBOSH Certificate qualifications:

• are open to all – so you don’t need any previousqualifications or experience

• are accredited at Level 3 within the National QualificationFramework

• meet the academic requirements for:

– Technician Membership (Tech IOSH) of the Institutionof Occupational Safety and Health (IOSH)

– Associate Membership of the International Instituteof Risk and Safety Management (IIRSM).

Unit-based approachAll Certificate-level qualifications are divided into units –two units are taught and the third and final unit isa workplace-based assignment.

NGC1 – Managing Health and Safety is common to theNational General Certificate in Occupational Safety andHealth, the National Certificate in Construction Safetyand Health, and the National Certificate in Fire Safety andRisk Management, as you can see in the diagram below.

In other words, you’ll need to complete this course as yourfirst step on the way to gaining any of these certificates.Once you’ve passed NGC1, you can go on to take any ofthe other units within five years and add them together inorder to gain the qualification you need. But make sureyou continue your studies within five years of passingNGC1 or you’ll need to take this first course again.

Stage 1 Stage 2 Stage 3

Unit 2NEBOSH National General Certificate in OccupationalSafety and Health (NGC2)

NEBOSH National General Certificate in OccupationalSafety and Health workplace-based assignment (NGC3)

NEBOSH Fire Safety and Risk ManagementCertificate workplace-based assignment (FC2)

NEBOSH National Certificate in Construction Safety andHealth workplace-based assignment (NCC2)

Unit 2NEBOSH Fire Safety and Risk Management Certificate (FC1)

Unit 2 (week 1)NEBOSH National Certificate inConstruction Safety and Health (NCC1)

Unit 2 (week 2)NEBOSH National Certificate inConstruction Safety and Health (NCC1)

Unit 1Management of Healthand Safety (NGC1)

NEBOSH Certificate Overview

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The benefitsThis course will give you a general understanding ofoccupational health and safety and the implications foryour organisation. Pass and you’ll receive a nationallyrecognised health and safety qualification which is held byover 100,000 people.

Ideal for:Newly-appointed safety advisers or safety professionals ontheir first level of formal training. Also managers andsupervisors with a specific responsibility for safety.

Course structureThis 10-day course is delivered during two five-day blockswith the examinations taking place on the final day of thecourse.

A mix of lectures, discussions, syndicate exercises and privatestudy are used to cover the syllabus of NGC1 and NGC2.Then your understanding is tested by two examinations andthe practical assessment (NGC3).

What you’ll learn:NGC1: Management of health and safety

• Foundations in health and safety

• Health and safety management systems

– Policy

– Organising

– Planning

– Measuring, auditing and review.

NGC2: Controlling workplace hazards

• Workplace hazards and risk control

• Transport hazards and risk control

• Musculoskeletal hazards and risk control

• Work equipment hazards and risk control

• Electrical safety

• Fire safety

• Chemical and biological health hazards and risk control

• Physical and psychological health hazards.

NGC3: Practical assessment

• To be completed back at your workplace. Guidance willbe given during the course on what’s required and whatthe timescales will be.

NEBOSH National General Certificatein Occupational Safety and Health


• Fax 08000 687288




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The benefitsThis is the qualification you’ll need if you’re responsible for:

• fire safety management in the workplace

• fire risk assessments

• making sure that your organisation meets all the relevantfire safety legislation.

The course will cover all these areas so you’re confident,competent and certified to do them.

Ideal for:Managers, supervisors and safety professionals who have theresponsibilities outlined above.

Course structureThe taught element of this course is split into two distinctunits – NGC1 and FC1. Each unit is delivered in five days(Monday to Friday).

If you’ve passed NGC1 in the last five years you won’t needto re-take this unit and only need to join us for the FC1.

If you’re not exempt from taking NGC1 (that is if you’venot passed the course within the last five years) you’ll needto join week 1 of a Standard National General Certificatecourse – please refer to the course planner found in the‘Dates and booking form’ section at the rear of this brochure.

Your understanding will be tested by an examination andpractical assessment (FC2).




– Policy

– Organising

– Planning


FC1: Fire Safety and Risk Management

• Managing fire safety

• Principles of fire and explosion

• Causes and prevention of fire

• Fire protection in buildings

• Safety of people in the event of a fire

• Fire risk assessment.

FC2: Practical assessment

• To be completed back at your workplace. Guidance willbe given during the course on what is required and whatyour timescales will be.

NEBOSH Fire Safety andRisk Management Certificate


• Fax 08000 687288




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The benefitsIf you work in the construction industry and are responsiblefor safety, then this is the course you’ll need to take.Complete it successfully and you’ll be awarded an industry-recognised qualification in construction safety and health thatis referenced directly as a qualification demonstratingcompetence in the CDM code of practice.

Ideal for:Managers, CDM co-ordinators and supervisors within theconstruction industry who are required to ensure thatactivities under their control are undertaken safely. People inrelated fields, including facilities management, maintenanceand renovation, will also find attendance useful.

Course structureThe taught element of this course is split into two distinctunits – NGC1 (which lasts five days) and NCC1 (which runsfor 10 days).

If you’ve passed NGC1 in the last five years, you won’tneed to re-take this unit and only need to join us for thetwo weeks of teaching for NCC1. If you’re not exempt fromNGC1 (that is, if you’ve not passed it in the last five years)you’ll need to join week 1 of a Standard National GeneralCertificate course – please refer to the course plannerfound in the ‘Dates and booking form’ section at the rearof this brochure.

Your understanding is tested by an examination andpractical assessment (NCC2).




– Policy

– Organising

– Planning


NCC1: Managing and controlling hazards in construction

• Construction law and management

• Construction site: hazards and risk control

• Vehicle and plant movement – hazards and risk control


• Work equipment – hazards and risk control


• Fire safety


• Physical and psychological health – hazards and risk control

• Working at height – hazards and risk control

• Excavation work and confined spaces – hazards andrisk control

• Demolition and deconstruction – hazards and risk control.

NEBOSH National Certificatein Construction Safety and Health

NCC2: Practical assessment

• This assessment is workplace-based and incorporatesa safety inspection of a construction site. Guidance willbe given during the course on what’s required and whatthe timescales will be.


• Fax 08000 687288




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The benefitsIf you have health and safety responsibilities outside the UKand want an internationally recognised qualification thatprovides a sound basis for evaluating risk in any country, thisis the certificate you need. And we’ll use our expertise tohelp you gain it. The syllabus for this qualification omitsUK-specific legislation, focusing instead on internationalstandards (ILO Codes) and best practice.

Ideal for:Managers, supervisors and safety professionals working outsidethe UK or those who work for multinational companies.

Course structureThe taught element of this course is split into two distinctunits – IGC1 and IGC2. Each unit is delivered in five days,from Monday to Friday, over two consecutive weeks.

Your understanding is tested by an examination and practicalassessment (IGC3).

What you’ll learn:

IGC1: Management of international health and safety

• Foundations of health and safety


– Policy

– Organising

– Planning


IGC2: Control of international workplace risks

• Workplace hazards and risk control

• Transport hazards and risk control


• Work equipment hazards and risk control


• Fire safety


• Physical and psychological health hazards and risk control.

IGC3: Practical assessment

• To be completed back at your workplace. Guidance willbe given during the course on what is required and whatyour timescales will be.

NEBOSH International General Certificatein Occupational Safety and Health


• Fax 08000 687288




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The benefitsIf you have, or would like to have, a professional careerin health and safety then this qualification is for you.By completing the Diploma you’ll gain the knowledge andunderstanding you need to effectively carry out the dutiesof an occupational health and safety practitioner. Thiscompetence will be reflected by the designatory lettersyou’ll be able to put after your name, DipNEBOSH.Plus you’ll also be able to apply for Graduate Membershipof IOSH (GradIOSH), which is the first step to becoming aChartered Member of IOSH (CMIOSH).


Unit A – Managing health and safety(Weeks 1 and 2 – 10 days in total, plus an elementof supervised self study)

• Principles of health and safety management

• Loss causation and incident investigation

• Identifying hazards, assessing and evaluating risk

• Risk control and emergency planning

• Organisational factors

• Human factors

• Principles of health and safety law

• Criminal law

• Civil law

• Measuring health and safety performance.

NEBOSH National Diplomain Occupational Safety and Health

Ideal for:Safety practitioners operating in any sector who want totake professional qualifications.

Course structureThe course syllabus has four units:

• Unit A: Managing health and safety

• Unit B: Hazardous agents in the workplace

• Unit C: Workplace and work equipment safety

• Unit D: Workplace-based assignment.

We’ve broken down the syllabus into six one-week blocksof training so you can fit your studies around your othercommitments. There are two weeks of study for each unitwith a supervised self-study element for Unit A.

NEBOSH National Examinations for Units A, B and C areheld twice a year in January and July. We can help youprepare for these three-hour exams with our revisioncourses which are available before each sitting.

The final element of assessment for the National Diplomais the Unit D workplace-based assignment. This tests yourunderstanding of the whole syllabus by assessing theapplication of health and safety theory and practice. Youcan call our tutorial team for support with completing yourassignment, plus we also offer an optional two-day Unit Dworkshop which is particularly useful if researching andwriting a degree-standard report is new to you, orsomething you’ve not done for a while.

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Unit B – Hazardous agents in the workplace(Modules B1 and B2 – 10 days in total)

• Principles of toxicology and epidemiology

• Hazardous substances and other chemicals – assessmentof risk

• Hazardous substances and other chemicals – engineeringcontrols and personal protective equipment

• Monitoring and measuring

• Biological agents

• Physical agents – noise and vibration

• Physical agents – radiation

• Psychosocial agents

• Musculoskeletal risks and controls

• Work environment risks and controls

• Managing occupational health.

Unit C – Workplace and work equipment safety(Modules C1 and C2 – 10 days in total)

• General workplace issues

• Principles of fire and explosion

• Workplace fire risk assessment

• Storage, handling and processing of dangerous substances

• Work equipment – General

• Work equipment – Workplace machinery

• Work equipment – Mobile, lifting and access

• Electrical safety and Electricity at Work Regulations 1989

• Construction hazards and controls

• Workplace transport and driving for work

• Pressure system hazards and control.

Unit D – Application of health and safety theoryand practice (Optional two-day workshop)

• Overview of report writing to help you withyour assignment

• How to apply the knowledge you’ve gained from Units A,B and C

• Critical analysis and justified recommendations.


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NEBOSH National Diploma in OccupationalSafety and Health Revision Course

The benefitsCandidates can sometimes fail to do themselves justice inDiploma examinations because of their exam technique.Our revision course provides you with additional support tohelp you prepare for your exam and answer questions withkey information. Take this course and you’ll not only feelbetter prepared – you’ll feel more confident about takingyour exam and passing it too.

Ideal for:All candidates taking the NEBOSH National Diplomain Occupational Safety and Health examinations.

Course structureOur revision courses cover the main topics of each unit,focusing on areas that are causing you particular concern.We’ll go through each type of Diploma question and discussthe best approach to analysing, planning and answeringthem. You’ll also have the opportunity to work on samplequestions and receive feedback from our tutors, who includepast and present NEBOSH examiners.

We schedule these courses before each exam sitting. Unit Arevision lasts three days, whilst the courses for Unit B andUnit C are two days each.

What you’ll learn:• exam techniques, including how to interpret questions

• the main topics for each unit, which we’ll review

• how to tackle typical exam questions by working throughsample papers.


• Fax 08000 687288




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John Carmicheal, Health and Safety Director,East London Bus GroupPassed the NEBOSH Environmental Diploma

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The benefitsIf you’re a safety professional who’s taken on responsibilityfor your organisation’s environmental issues, our integratedprogramme allows you to secure three environmentalqualifications after only three weeks of study:

• IOSH Managing Environmental Responsibilities

• IEMA Associate Certificate in Environmental Management

• NEBOSH National Diploma in Environmental Management.

And as our programme is designed to avoid duplication thecommon elements of all three qualifications will be onlycovered once, saving you time.

Ideal for:Anyone with a responsibility for, or an interest in,environmental management in the workplace. Thereare no formal entry requirements.

Course structureThere are three modules in total, each lasting one week.

At the end of Module 1, the syllabus for IOSH ManagingEnvironmental Responsibilities will have been covered.The assessment for this qualification is a short writtenexamination on the last day and a practical project.

To cover the syllabus for the IEMA Associate Certificate inEnvironmental Management, you need to attend Modules 1and 2. The assessment for this qualification is an examinationon the last day of Module 2.

Attend all three modules to cover the syllabus for theNEBOSH National Diploma in Environmental Management.National examinations are held twice a year in June andDecember, and we offer an optional revision course to helpyou prepare. You’ll also need to submit an environmentalreview project and guidance will be given during thecourse on how this should be completed.

Integrated EnvironmentalManagement Programme

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Module 1Covers IOSH ManagingEnvironmental Responsibilities

• Managing the environment

• Pollution

• Water pollution legislation

• Water pollution and prevention

• Waste and waste disposal

• Waste management strategies

• Air pollution legislation

• Air pollution control strategies

• Environmental management systems.

Module 2Take this course after Module 1 to completeIEMA Associate Certificate in EnvironmentalManagement syllabus

• Sustainable development

• Producer responsibility

• Hazardous substances

• Town and country planning

• Life cycle assessment

• Environmental risk assessment

• Environmental auditing

• Environmental communication.

Module 3With Modules 1 and 2, this completes theNEBOSH National Diploma in EnvironmentalManagement syllabus

• Environmental law revision

• Civil liability for environmental effects and nuisance

• Noise assessment and control

• Integrated pollution, prevention control and air pollution law

• Emissions monitoring, modelling and control

• Waste management

• Water law and pollution control

• Contaminated land

• Examination techniques and revision.


• Fax 08000 687288




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NEBOSH National Diploma in EnvironmentalManagement Revision Course

The benefitsCandidates can fail to do themselves justice in Diplomaexaminations because of their exam technique. Our revisioncourses provide you with additional support to help youprepare for your exam and answer questions with keyinformation. Take this course and you’ll not only feel betterprepared – you’ll feel more confident about taking yourexam and passing it too.

Ideal for:All candidates taking the NEBOSH National Diploma inEnvironmental Management examinations.

Course structureOur revision course covers the main topics of each unit,focusing on areas that are causing you particular concern.We’ll go through each type of Diploma question anddiscuss the best approach to analysing, planning andanswering them. You’ll also have the opportunity to workon sample questions and receive feedback from our tutors.

We schedule this three-day course before each exam sitting.

What you’ll learn:• exam techniques, including how to interpret questions

• the main topics for each unit, which we’ll review

• how to tackle typical exam questions by workingthrough sample papers.


• Fax 08000 687288




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Ideal for:Anyone who has responsibility for carrying out orcoordinating manual handling risk assessments or who needsto provide manual handling training to colleagues. This courseis an extremely cost-effective way of introducing in-houseexpertise into your organisation.

Course structureOur three-day course ends with a written and practicalexamination to check each delegate’s suitability as a trainer.

CertificationComplete this course successfully and you’ll be awarded a‘Manual Handling Instructors and Assessors Certificate’ byAviva Risk Management Solutions.

What you’ll learn:• essential skills to be a trainer and assessor

• manual handling statistics and injury types

• Manual Handling Operations Regulations 1992 –employers’ and employees’ duties

• anatomy and physiology basics

• safe lifting techniques for real workplace situations,including delegate participation and practice:

– base movement techniques for ideal loads

– team lifting techniques

– dealing with awkward loads and places

• strategies for reducing manual handling risks

• how to complete, maintain and record manual handlingrisk assessments

• methodologies covering both the latest HSE guidanceand the HSE MAC tool.


• Fax 08000 687288




Manual Handling Instructorsand Risk Assessors

John Murray, Insurance Management GroupPassed the NEBOSH General Certificate

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Section contents

Site Supervisor SafetyTraining Scheme (SSSTS)

Gain an understanding of the responsibilitiessupervisors have for overseeing safety on aconstruction site

Page 27

Site Management SafetyTraining Scheme (SMSTS)

Complete this course if you are a site managerand need to understand your responsibilities forsite safety in accordance with current legislation

Page 28

NEBOSH NationalCertificate in ConstructionSafety and Health

Gain an industry-recognised qualification withour unit-based course

27

Site Supervisor Safety TrainingScheme (SSSTS)

The benefitsThis two-day course gives an overview and understanding ofthe responsibilities supervisors have for overseeing safety on aconstruction site.

Successful candidates will be awarded the Site Safety PlusCITB Site Supervisor Safety Training Scheme Certificate, whichis valid for five years. Please note – we are accredited to offera refresher course for current holders whose five-yearcertificate is about to lapse. This course is only availablein-company – please call the team for details.

Ideal for:This course has been developed specifically for line managersand site supervisors in the construction industry. Oncompletion of the course delegates will be able to:

• understand the problems of the industry

• appreciate how health and safety law is structured

• identify how their supervisory role fits into that of themanager in controlling site safety

• carry out risk assessments and understand the need formethod statements

• understand what is meant by proactive and reactivemonitoring and appreciate their need.

What you’ll learn:• construction accidents: types, numbers and immediateand underlying causes

• health and safety legal system

• acts, regulations, approved code of practice andguidance notes

• risk assessments in areas such as:

– working at height

– demolition

– noise

– occupational health

– fire

– control of contractors

– electricity

– confined spaces.


• Fax 08000 687288




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Site Management Safety TrainingScheme (SMSTS)

The benefitsThis course helps delegates to manage health and safety onsite in accordance with current legal provisions and within thecontext of their management role. This qualification meetsthe required standard of competence outlined in theApproved Code of Practice for the Construction (Designand Management) Regulations.

Successful completion of the course assessment will result inthe award of a Site Safety Plus CITB Site Management SafetyTraining Scheme Certificate, which is valid for five years.Please note – we are accredited to offer a refresher coursefor current holders whose five-year certificate is about tolapse. This course is only available in-company – please callthe team for details.

Ideal for:This course is ideal for site managers, project managers andproprietors of small to medium-sized construction companies.After completing this course, delegates will be able to:

• implement all health, safety and welfare andenvironmental legislation which affects them during theirdaily work

• implement new guidance and industry practice

• state their duties and responsibilities with regard to health,safety, welfare and the environment.

What you’ll learn:• the Health and Safety at Work Act

• site set-up

• CDM Regulations 2007

• risk assessment

• method statements

• scaffolding

• electricity

• excavations

• demolition

• confined spaces.


• Fax 08000 687288




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The benefitsIf you work in the construction industry and are responsiblefor safety, then this is the course you’ll need to take.Complete it successfully and you’ll be awarded an industry-recognised qualification in construction safety and health thatis referenced directly as a qualification demonstratingcompetence in the CDM code of practice.

Ideal for:Managers, CDM co-ordinators and supervisors within theconstruction industry who are required to ensure thatactivities under their control are undertaken safely. People inrelated fields, including facilities management, maintenanceand renovation, will also find attendance useful.

Course structureThe taught element of this course is split into two distinctunits – NGC1 (which lasts five days) and NCC1 (which runsfor 10 days).

If you’ve passed NGC1 in the last five years, you won’tneed to re-take this unit and only need to join us for thetwo weeks of teaching for NCC1. If you’re not exempt fromNGC1 (that is, if you’ve not passed it in the last five years)you’ll need to join week 1 of a Standard National GeneralCertificate course – please refer to the course plannerfound in the ‘Dates and booking form’ section at the rearof this brochure.

Your understanding is tested by an examination andpractical assessment (NCC2).




– Policy

– Organising

– Planning


NCC1: Managing and controlling hazards in construction

• Construction law and management

• Construction site: hazards and risk control

• Vehicle and plant movement – hazards and risk control


• Work equipment – hazards and risk control


• Fire safety


• Physical and psychological health – hazards and risk control.

NEBOSH National Certificatein Construction Safety and Health

NCC2: Practical assessment

• This assessment is workplace-based and incorporatesa safety inspection of a construction site. Guidance willbe given during the course on what’s required and whatthe timescales will be.


• Fax 08000 687288




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Adebanji Adekoya, Shell Petroleum Development CompanyPassed the Integrated Environmental Management Programme

OnlineeTrain

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NEW – Online eTraining

Managing health and safety in any organisation can bechallenging given the other day-to-day demands associatedwith running a business. However, creating a positive healthand safety culture offers many benefits to your organisationand employees so its importance should not be overlooked. Iftime is short and budgets are tight but you want to ensureyour employees understand the basics of health and safety,eTraining could be your solution.

The benefitsOur online learning management system is easy to use. Itallows you to designate courses to your employees, trackperformance and monitor results easily. The system alsoprovides a complete audit trail of learning history, providingan online training record for your employees. It is a verycost-effective way to deliver basic safety training quicklyand efficiently.

Your employees will find the training flexible and engaging.Videos and interactive flash technology are used to addvariety and aid retention. The training can be completedwhenever and wherever is convenient, allowing employees tofit it around other work commitments.

Ideal for:eTraining is an ideal method of delivering basic health andsafety training to employees. It is particularly useful forcompanies who have employees based at a number oflocations; the same training can be delivered to everyone,wherever they are based, without needing time away fromthe office.

Course optionsWe have an extensive range of topics – 25 different modulesin total – each providing the basics of the topic specified. Ourcurrent programme includes the following titles:

• Accident Investigation

• Horrific Accidents

• Asbestos Awareness

• Induction Safety

• COSHH

• Lift Truck & Warehouse Safety

• Disability Discrimination Act

• Lone Working for Employees

• Display Screen Equipment

• Lone Working for Managers

• Driving Safety

• Manual Handling

• Energy Efficiency Awareness

• Personal Protective Equipment

• Environmental Awareness

• Risk Assessment

• Fire Safety

• Slips, Trips and Falls

• Food Hygiene

• H1N1 Swine Flu

• Stress Management for Employees

• Health & Safety for Cleaners

• Stress Management for Managers

• Health & Safety for Managers

• Working at Height.

There is also the option to work with us to develop a bespokeeTraining programme, specifically tailored to your ownorganisation’s needs.

Find out more today• Further details about our eTraining package,including pricing information, is available onour website atwww.aviva.co.uk/risksolutions/training/etraining/

• To discuss any bespoke eTraining requirements,call the team on 0500 55 99 77

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Section contents

In-company training

The convenience and cost efficiencieswe can offer by bringing our courses to you

Page 35

First Aid training

We can help you meet your legal requirement tohave a sufficient number of trained first aiders/appointed persons

Page 36

Our consultancy services

How our expert consultants can help youmanage your risks with our tailored solutions

Risk Assessment Page 38

Safety Healthcheck Audit Page 39

CompetentPerson Support

Pages 41 & 42

Health andSafety Auditing

Page 40

EnvironmentalConsultancy

Page 45

Behavioural Safety Page 44

Permit to WorkConsultancy

Page 43

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In-company training

The choice is yoursWould you prefer the flexibility to train your staff whenand where you choose, fitting programmes around thedemands of your business? No problem. We can deliver allof our courses at your workplace or an alternative venue ofyour choice. Besides the convenience factor, this can alsobe a cost-effective option if you have a number ofemployees to train.

In addition to the courses already outlined in the brochure,we can also come to you with training on the following:

• accident investigation and reporting

• behavioural safety

• business continuity

• control of substances hazardous to health

• dangerous substances and explosive atmospheres

• environmental health and safety update

• fire risk assessment

• getting started (Certificated as the CIEH Level 2Award in Health and Safety in the Workplace)

• getting started in the environment

• health and safety for property owners

• IOSH Safety for Senior Executives

• IOSH Permit to Work

• IOSH Working Safely

• IOSH Supervising Safely

• managing asbestos

• managing work-related stress

• manual handling awareness

• noise and vibration

• risk assessment (Certificated as the CIEH Level 2Award in Principles of Risk Assessment)

• safety representatives

• Site Supervisor Safety Training Scheme Refresher(SSSTS Refresher)

• Site Management Safety Training Scheme Refresher(SMSTS Refresher)

• working at height.

Our team of experts can also adapt any course to meet yourexact requirements or develop a bespoke course specificallyfor your business.


• Fax 08000 687288



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First Aid training

The Health and Safety (First-Aid) Regulations 1981 requireemployers to provide adequate and appropriate first aidequipment, facilities and people so that immediate help canbe provided if someone is injured or taken ill at work.Our team can help you to establish your exact requirementsand source the following Health and Safety ExecutiveApproved training courses.

HSE Approved Emergency First Aidat Work (one-day)On completion of this course, delegates will be trained to actas an Emergency First Aider in the Workplace (formerlyknown as an Appointed Person). It provides theoretical andpractical training in basic life saving first aid.

Ideal for:The emergency first aider in smaller or lower risk workplaces.

What you’ll learn:• managing an incident

• the priorities of first aid

• treatment of an unconscious casualty

• resuscitation/CPR

• choking

• shock

• bleeding

• common workplace injuries

• recording incidents and first aid actions.

HSE First Aid at Work (three-day)On completion of this three-day course, delegates will:

• have the knowledge and confidence to effectively managea first aid incident or emergency in the workplace

• have HSE accreditation to enable them to practise first aidin the workplace for a period of three years beforerequalification is required.

Who the course is for:• Nominated workplace first aiders.

What you’ll learn:The course will include:

• managing an incident

• the priorities of first aid

• the legal duties of employers

• treatment of an unconscious casualty

• resuscitation/CPR

• heart attacks / choking / asphyxiation / shock /bleeding / fractures / burns / eye injuries /poisoning and exposure to harmful substances

• common workplace injuries

• the correct use and management of first aid kits

• appropriate record keeping.

HSE First Aid at Work Re-qualification (two-day)HSE First Aid at Work Certificates are only valid for threeyears. This course provides an update and refresher to theskills learnt on the First Aid Work training course inpreparation for the practical assessments on the final day.

What the course covers:On completion of this two-day course, delegates will:

• have renewed knowledge and confidence to effectivelymanage a first aid incident or emergency in the workplace

• have HSE accreditation for a further three years to practisefirst aid in the workplace.


• Fax 08000 687288



37

Our consultancy services

A shrewd approach from expertsThe most cost-effective way to manage your risk is often witha solution tailored specifically to your company’s needs. That’sexactly what we offer to the public and private sector througha range of first-class health, safety and environmentalconsultancy services.

All of our consultants are corporate members of IOSH andare registered on the Occupational Safety and HealthConsultants’ Register. They have extensive practicalexperience, having worked with a wide range oforganisations, so they’ll quickly get to grips with thetechnical and organisational issues.

We can help you with the technical compliance issues youface by formulating a solution and delivering corrective actionplans. Examples include permit to work audits, gap analysis,CE marking compliance, confined space compliance,behavioural safety, fire risk assessment, CoSHH anddangerous substances and explosive atmospheres.

The next few pages look at some of our most popularconsultancy services which we could help you with and, don’tforget, if you can’t see the solution you are after, call us andwe will devise one for your specific needs.


• Fax 08000 687288



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Under the Management of Health and Safety at WorkRegulations, every organisation must identify and control therisks inherent in their activities. We can help you do this byundertaking the wide range of risk assessments that may beneeded, including:

• general risk assessment

• fire risk assessment

• manual handling operations

• CoSHH

• display screen equipment

• noise at work

• dangerous substances and explosive atmospheres.

The benefitsWe conduct whatever risk assessments are needed, usingeither your own system, our system or a system we devisespecifically for you.

Alternatively, we can help you to develop risk assessmentcapability in-house. This includes:

• developing straightforward systems for your own staffto use

• training your staff to undertake general or specialist riskassessments, through either an in-house course devisedspecifically for you, or one of our ‘public’ courses

• auditing your risk assessments to ensure that they are‘suitable and sufficient’ and meet your legal obligations.

Risk Assessment


• Fax 08000 687288



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Safety Healthcheck AuditLike every UK business you’re obliged to comply with a massof health and safety legislation. But it’s often far from clearexactly what’s required. It can take expert interpretation toestablish what is a reasonably practicable way of controllingthe risk involved for your particular circumstances.

Let our Safety Healthcheck Audit help you.

The benefitsOne of our consultants will make a half-day visit to yourpremises and will then prepare a report which provides anoverview of your main health and safety issues, including:

• areas of good practice

• any failures to comply with health and safety legislation

• your significant risks

• an action plan, identifying your key priorities andgiving clear guidance on how you should address them.

So you’ll know exactly what you’ve got right so far,what needs to be worked on and how you can do that.


• Fax 08000 687288



Safety Healthcheck Audit

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As an employer you’re required by the Management ofHealth and Safety at Work Regulations to monitor andreview the effectiveness of the Risk control measures you’veput in place. One essential element of this is Health andSafety Auditing which will identify strengths, weaknessesand deficiencies.

For an audit to be effective, the auditor must be impartialand have extensive experience in safety managementsystems. Many employers find that the easiest way to besure of impartiality is to choose an external safety expert.And that’s where we step in.

The benefitsOne of our consultants will conduct an audit of your businessand our approach will be tailored to reflect your organisation’sactivities and risk profile.

An Aviva Risk Management Solutions Audit can either:

• measure against the HS(G) 65 model; or

• act as a gap analysis to help you meet the requirementsto gain accreditation for Occupational Health & SafetyManagement Standard BS OHSAS 18001*.

The audit will be a critical and professional examination ofyour organisation’s level of legal compliance and safetymanagement practice. It will identify:

• whether the system is being implemented and is achievingthe goals outlined in your policy

• whether you are fulfilling your legal and other obligations

• the strengths and weaknesses of your system

• how your system can be improved and enhanced.

*We are a member of BSI’s Associate Consultant Programme,reflecting our ability to help companies identify whereimprovements in their practice are needed in order to achieveBS OHSAS 18001 compliance.

Health and Safety Auditing


• Fax 08000 687288



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Designed around youOur Competent Person Support is designed to be flexibleenough to provide as much or as little help as you need. It cansupport all organisations, private sector or public sector, fromsmall businesses through to multinationals.

Whether you’re new to health and safety or already have aprogramme in place but would like additional support, ourexperienced, professionally qualified experts can help you.

With Level one support, one of our professional healthand safety experts will help by:

• making an initial assessment of your health andsafety needs

• assisting you in meeting these needs by providingconsultancy expertise to complete risk assessments andhelping you to develop policies, procedures and safesystems of work.

In this way, we’ll help you reduce the likelihood ofaccidents and ill health – and also help your business tobecome legally compliant.

Level two – suited to larger organisations

A member of our expert team will:

• carry out our Safety Healthcheck Audit. They’ll visit yoursite and produce a detailed report outlining your currentlegal compliance status and how appropriate yourarrangements are

• give you a detailed and prioritised action plan

• provide a tailored package of support that will help youfulfil your action plan.

You’re then in control and can specify as many consultancydays as you’d like to address the actions. This could include:

• completing risk assessments, policies and safesystems of work

• developing health and safety management systems

• carrying out workplace safety investigations

• chairing health and safety meetings

• auditing your safety procedures

• providing onsite health and safety training for your staff.

Competent Person Support

42


• Fax 08000 687288



Level three – perfect for national or multinationalorganisationsOur professionally qualified auditors can carry out an in-depthaudit of your health and safety management and identifyactions that are necessary to:

• improve your legal compliance status

• further develop a safety culture within your organisation.

As part of our service, we can use our well-establishedprogrammes of health and safety training, consultancysolutions and our suite of behaviour-based safety services tobenefit your organisation.

Plus a package of supportWhichever level of service you choose, we’ll also give you:

• a file containing your completed policies, risk assessmentsand other documentation

• a self-help resource. This will give you guidance on healthand safety at work plus simple, easy-to-follow templates tohelp with carrying out future risk assessments

• access to our Risk Helpline for as long as we work withyou. Our qualified advisers will be at hand to answer anysafety questions you may have

• a consultant to work alongside you to make sure yourhealth and safety policy meets legal requirements

• free risk management resources – over 200 fact sheetson our website covering safety, security, fire andbusiness continuity.

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A permit to work system is a formal written system used tocontrol certain types of work that are potentially hazardous.

If effective, the system ensures that hazardous activities canonly start after safe procedures have been defined; theyprovide a clear record that all foreseeable hazards havebeen considered.

If you are looking to implement a new system or would likeyour existing system to be impartially audited, we can help.

The benefitsWe offer a range of services to help develop and monitor yourorganisation’s permit to work system including:

• Permit to work system audit – a full independent auditof your existing system with recommendations forimprovement

• Training – we are accredited to deliver the Institution ofOccupational Safety and Health’s one-day permit to workcourse which:

– outlines senior management’s responsibilities under apermit to work system

– verifies the competence of the authorising and issuingauthorities

– provides an understanding of the permit to work system,including isolation procedures

– provides guidance on the establishment, maintenance,monitoring and auditing of safe permit to work systems.

Permit to Work Consultancy


• Fax 08000 687288



44

It is a surprising statistic that in approximately 80% ofaccidents, employee behaviour (actions or omissions) is acontributory factor. Whilst we recognise that behaviour-basedsafety approaches are not an alternative to effective healthand safety management policies, systems or procedures,when these are mature and performing well, behaviour safetyprogrammes can bring about further significantimprovements in safety performance.

If you are considering implementing a behaviour-based safetyprogramme to complement your existing health and safetysystems, we will give you honest feedback on yourorganisation’s cultural readiness to do so.

The benefitsWe have developed the following eight-stage framework forthe design and implementation of a bespoke behaviour-basedsafety programme:

• making the business case

• assessment of safety culture maturity

• steering group development

• programme design and development

• observer training and pilot project

• workforce training and implementation

• monitoring and follow-up action

• review and audit.

Behavioural Safety


• Fax 08000 687288



Further information about this programme, including detailedinformation about each stage, is available on request.

The tailored behaviour-based safety programme we devise foryou will:

• help you identify safety-critical behaviours and develop atailored programme based on behaviour modificationtechniques

• provide behaviour safety training and facilitate the designand development process

• provide ongoing support and advice for your behaviouralsafety steering group and site co-ordinator

• help you integrate behaviour safety within your existinghealth, safety and environment management systems andaction plans

• audit the effectiveness of your programme.

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One area where there’s been considerable growth inregulation in recent years is legislation to protect theenvironment. This is a good thing, but it has left manycompanies unsure of exactly what their responsibilities are.

Good environmental management can bring businessbenefits – such as saving costs by minimising waste andimproving energy efficiency. If you want to see someof these benefits and make sure that your company ismeeting its environmental responsibilities, we can help.

The benefitsDepending on your needs, we can:

• complete an environmental regulatory review of yourorganisation, assessing and identifying your organisation’sresponsibilities and liabilities in light of currentenvironmental regulation

• carry out an environmental review of your business – aquantified study of the effects your organisation’s activitieshave on the environment. This provides a benchmark formeasuring environmental improvements and can beused to set objectives and targets for change

• devise environmental management systems suitable foryour business. We work with you to implement acomplete Environmental Management System capable ofcertification by an independent external assessor toISO14001 or EMAS

• work with you to develop your application for a permitunder the Environmental Permitting regime.

Environmental Consultancy


• Fax 08000 687288



Section contents

Date planner including dates forIOSH, IEMA, NEBOSH andConstruction Skills courses

Booking form

Paul Theakston, Managing DirectorBlack Sheep BreweryCompetent Person Support Service Customer

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