building community-integrated networks through purposeful partnerships€¦ · building...

Building Community-Integrated

Networks through Purposeful

Partnerships

May 9, 2019

• Sharon Williams, Chief Executive Officer, Williams Jaxon

Consulting, LLC

• Dianne Davis, Vice President, Health Self-Management

Services, Partners in Care Foundation

• Jennifer Raymond, Chief Strategy Officer, Elderly Services

of Merrimack Valley, Inc.

• Kathleen Zuke, Senior Program Manager, National Council

on Aging

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 2

Building Blocks of CBO Integrated Hubs

Readiness for Engagement

Health Care Industry Business Acumen

Business Development

Strategic Planning


What is an environmental scan?

An Environmental Scan

is the identification and

monitoring of factors from

both inside and outside

the organization that may

impact the long-term

viability of a project or

organization.

ES is a first step in

strategic business

planning.


Organizational / Internal Environment

Task Environment

Global Environment

Environments to Scan



Task Environment

Global Environment

• Mission / Vision

• Culture

• Employee Engagement

• Leadership

Engagement

• Resources

• Internal Capacity

Internal Environment


Organizational Culture


Culture of Accountability

Consumers and their families

Staff

Board

Community partners

Government

Health Care Partners

Other funders/payors


Mission Driven, Data Informed Culture



Task Environment

Global Environment

• Complements

• Collaborators

• Competitors

• Comparatives

The Task Environment


1.Competitors – Addressing the same customer groups

and solving the same problem

2.Comparatives – Addressing a different customer group

and solving the same problem

3.Complements – Addressing the same customer group

but solving a different problem

4.Collaborators – Addressing a different customer group

but solving a different problem in the same field

The Task Environment: Partnership Development



Task Environment

Global Environment

Global Trends

• Political

• Economic

• Social

• Technological

• Environmental

• Legal

The Global Environment: PESTEL

Network Development Learning Collaborative

Overview and Expectations

Program Overview

• Monthly webinars

• Learning collaborative faculty, national health care & community-based industry subject matter experts, peer learning

Specialized Lectures

• Cohort networking/group chats

• Group homework assignments

• Supplemental resources

Online Community

• Opportunity for targeted support

Bi-annual 1:1 TA calls

13

Key Learning Benchmarks

Expand

Health care industry

knowledge

Learn

Evaluation and

prioritization of health care

contracting opportunities

Increase

Functional understanding

andknowledge of network hub development

Utilize

Strengthen strategic

planning via completion of the n4a Readiness

Assessment Tool

Identify

Value of services and supports for the health

care industry that address

the social determinants

of health

Develop

Customizable organization

value proposition

Key NDLC Project Yields

Draft/execute a partnership non-disclosure agreement (NDA)

Completion of the NCOA Partnership Assessment and n4a Readiness Assessment, utilization of the results to strengthen your strategic planning

Utilize cost calculator tools to support development of fiscal planning

Target a local health care organization for contracting and create a value proposition statement

15

Participant Expectations

Complete the entire Network Development Learning

Collaborative cycle

Collaborate with your team to develop measurable goals and objectives to achieve the

learning collaborative aims

Establish monthly hub meetings to collaborate and prepare for monthly lectures

and assignments

Actively participate in the learning collaborative

orientation, all lectures & 1:1 technical assistance calls

Report on progress and lessons learned during

monthly webinars

Actively and regularly participate in ongoing discussions, relevant

postings, progress reporting & homework assignments

within the online community

16

Participant Benefits

A no-cost, significant investment in long-term sustainability

Content delivered by subject matter experts each month, including lectures and business

acumen resources.

Defined action steps to help you create transformation.

Access to a private online community to connect with peers and resources.



Alumni:

• 2017-18: Connecticut, Illinois, North Carolina, Oregon, Maine, Maryland, Texas, Vermont & Wisconsin

• 2018-19: Washington, New Hampshire, Missouri, Florida, South Dakota, Pennsylvania & Michigan



Speaking of alumni…

Kristin Overton

Chief Operating Officer

Spectrum Generations (Maine)

Nicolle Miller

Director of State and Community Collaborations

North Carolina Center for Health Wellness at UNC-

Asheville

Dawn Shuford-Pavlich

Outcome Improvement Specialist Manager

Washington Department of Social and Health Services


Apply for the next Network Development Learning Collaborative!

June:

Learning Collaborative application released

July:

Learning Collaborative participants announced

Sept. 2019- June 2020: Monthly Learning

Collaborative webinars with selected organizations

Faculty:

Sharon R. Williams, Williams Jaxon Consulting

Dianne Davis, Partners in Care Foundation

Jennifer Raymond, Elder Services of the Merrimack Valley

Kathleen Zuke, National Council on Aging

Learn more about NCOA learning collaboratives here.

Email [email protected] with questions.

https://www.ncoa.org/center-for-healthy-aging/cdsme-resource-center/sharing-best-practices/community-integrated-health-care/learning-collaboratives/2018-2019-mrlc/

mailto:[email protected]


Thank you!

Any questions?

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