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Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
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Inefficient Loading Bay Operations- Challenges and Solutions
Presentation by Andreas Marquardt,President of the Federal Office for Goods Transport,
at the IRU CTM Session on 8th November 2012 in Geneva (CH)
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
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Agenda
1. Initial Situation
2. Problem Areas
3. Driving and Resting Time Infringements
4. Solution Approaches by Market Participants
5. Concluding Remarks
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
1. Initial Situation
• Execution of the study– Focus upon specific industrial sectors, namely foodstuffs and
consumer goods trading companies.– Around 150 correspondences with transport companies,
freight forwarders, industry and trade companies as well as ports and airports.
– Reflexive analysis.
• General insights– Differences between industrial sectors (e.g. trade companies
vs. freight forwarders).– Differences within industrial sectors (e.g. full range vs. part
range).– Differences between inbound and distribution logistics.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
2. Problem Areas (1)
Problematics from the perspective of industry and trade companies:
• Trucking delays at the loading docks.• Truck traffic assimilates in unregulated concentrations at certain
daytimes and on certain weekdays.• Accumulative peaks in short weeks or at times with a high delivery
frequency.• Delays due to information deficits amongst freight vehicle operators.• Unsuitable or damaging transport materials.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
2. Problem Areas (2)
Problematics from the perspective of freight hauling and transport
providers:
• Limited resources at the loading and unloading points.• Inflexible work and docking times.• Insufficient qualification of the storage personnel.• Deficit of information, unclear contractual agreements (e.g. in relation
to the area of responsibility for loading/unloading).• Inadequate internal coordination at the product receiver‘s sites.• Pallet swaps.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
2. Problem Areas (3)
Problematics from the perspective of vehicle operators:
• Information deficits, unclear performance obligations– Responsibility for loading/unloading the vehicle.– Tense relationship between the orders of the employer and the
demands of the goods recipient.
• Working conditions– Time and appointment pressure due to unscheduled halting and
waiting times.– Insufficient social facilities and parking spaces.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
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Source: Federal Office for Goods Transport.
Figure: Development of the driving and resting time infringements per controlled vehicle
0,00
0,05
0,10
0,15
0,20
0,25
0,30
0,35
0,40
0,45
0,50
2005 2006 2007 2008 2009 2010
Nu
mb
er o
f in
frin
gem
ents
German Foreign Total
3. Driving and Resting Time Infringements
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
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Interaction Interaction
Dispatcher
Warehousestaff
Freight forwardingcontract
Contract ofcarriage
Loadingstaff Driver
Delivery Contract
Freight forwarder
Transportcompany
Recipient
4. Solution Approaches by Market Participants (1)
Figure: Legally-bound participants of the transport and handling of goods during a business transaction
Source: Federal Office for Goods Transport.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
4. Solution Approaches by Market Participants (2)
Introduction of timeframe management systems
• Allocation of timeframe appointments in order to smooth daily and weekly cumulative peaks.
• High acceptance from freight hauling and transport companies.• Increasing distribution.• But: Problems with the use of timeframes:
– Adherence to timeframes.– Compatibility of multiple timeframes.– Pressure upon vehicle operators.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
4. Solution Approaches by Market Participants (3)
Appointment/Notification• Coordination between supply chain participants (e.g. freight haulers
arriving in container terminals at seaports).
Expansion and flexibility for opening and docking times• Utilization of extra docks and personnel, as well as expansion of
opening hours around peak times.• But: Limited willingness of transport providers and dock operators to
extend docking times.• Lack of synchronization of docking times.
Capacitating measures• Expansion of storage, docking and personnel resources.• Improvement of parking facilities etc.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
5. Concluding Remarks
• The perceptions of the loading dock problematic by different participants in relation to scope, the causes and the effects vary, yet the existence of the problem is universally recognized.
• Due to the complexity and variability of the loading dock problematic and company-specific situational problems, there is no universal solution.
• Solutions need to approach the problem from a variety of angles, and require the concerted efforts of all participants.
• Communication and cooperation between supply chain participants are the basic prerequisites for the improvement of processes at the loading docks.
Bundesamt für Güterverkehr
Werderstr. 34 50672 Köln Tel.: 0221/5776-0 FAX: 0221/5776-1777 E-Mail: [email protected]
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