bus stop inventory overview 05-18-12

28
Lessons from BT's Bus Stop Inventory Program VTA Roundtable Session #6 Erik Olsen Friday, May 18, 2012

Upload: erik-olsen

Post on 05-Dec-2014

524 views

Category:

Technology


0 download

DESCRIPTION

Purpose: Explain the process used to develop the Blacksburg Transit bus stop inventory; share 8 lessons learned.-For a 5/18/12 Virginia Transit Association roundable, led by BT's Erik CB Olsen.

TRANSCRIPT

Page 1: Bus stop inventory overview 05-18-12

Lessons from BT's Bus Stop Inventory Program

VTA Roundtable Session #6

Erik Olsen

Friday, May 18, 2012

Page 2: Bus stop inventory overview 05-18-12
Page 3: Bus stop inventory overview 05-18-12
Page 4: Bus stop inventory overview 05-18-12

Additional Photos

Page 5: Bus stop inventory overview 05-18-12

Additional Photos

Page 6: Bus stop inventory overview 05-18-12

Additional Photos Requests

Page 7: Bus stop inventory overview 05-18-12

Requests

Page 8: Bus stop inventory overview 05-18-12

Additional Photos Requests

RidershipData

Page 9: Bus stop inventory overview 05-18-12
Page 10: Bus stop inventory overview 05-18-12

Additional Photos Requests

RidershipData

Sign Data

Page 11: Bus stop inventory overview 05-18-12

Additional Photos Requests

RidershipData

Sign Amenities

Sign Data

Page 12: Bus stop inventory overview 05-18-12

Additional Photos Requests

RidershipData

Sign Amenities

Comments & Notes

Sign Data

Page 13: Bus stop inventory overview 05-18-12

Additional Photos Requests

RidershipData

Sign Amenities

Comments & Notes

Sign Data

Page 14: Bus stop inventory overview 05-18-12

Comments & Notes

Sign Amenities

Sign Data

RidershipData

Additional Photos Requests

Page 15: Bus stop inventory overview 05-18-12

How UsedCustomer Service

• Look at Stop• Guide to stop (e.g., landmarks)

Operations• Verify stop name/#

Maintenance• Record updates

IT• BT4U stop #s• How-to-Guide & PPT guide

New Employees• Stop overview

Page 16: Bus stop inventory overview 05-18-12

Upcoming features

Alightings dataCompress imagesWebGIS layerLatitude & Longitude coordinatesExport to SQL database

Page 17: Bus stop inventory overview 05-18-12

8 Lessons

1. Just start – does not need to be perfect2. Recruit student interns, a win-win3. Include resources for maintenance, updates4. Market internally, externally, repeatedly• Apply for awards!

Page 18: Bus stop inventory overview 05-18-12

8 Lessons

1. Just start – does not need to be perfect2. Recruit student interns, a win-win3. Include resources for maintenance, updates4. Market internally, externally, repeatedly• Apply for awards!

Page 19: Bus stop inventory overview 05-18-12

8 Lessons

1. Just start – does not need to be perfect2. Recruit student interns, a win-win3. Include resources for maintenance, updates4. Market internally, externally, repeatedly• Apply for awards!

Page 20: Bus stop inventory overview 05-18-12

8 Lessons

1. Just start – does not need to be perfect2. Recruit student interns, a win-win3. Include resources for maintenance, updates4. Market internally, externally, repeatedly• Apply for awards!

Page 21: Bus stop inventory overview 05-18-12

8 Lessons

1. Just start – does not need to be perfect2. Recruit student interns, a win-win3. Include resources for maintenance, updates4. Market internally, externally, repeatedly• Apply for awards!

Page 22: Bus stop inventory overview 05-18-12
Page 23: Bus stop inventory overview 05-18-12

“… BT also recently won a Virginia Transit Association award for the BT Bus Stop Inventory. Much of the labor on this project was accomplished by interns ...”

Page 24: Bus stop inventory overview 05-18-12

And another BT intern, Aaron Maertins ’12 designed the electronic checklist, organized the inventory teams, and populated the database.

Page 25: Bus stop inventory overview 05-18-12

8 Lessons

5. Link to other data• WebGIS• Google Transit

6. Minimize multiple copies (e.g., images)7. Continually use feedback to improve• Compress images• Export to SQL

8. Obtain management buy-in throughout

Page 26: Bus stop inventory overview 05-18-12

8 Lessons

5. Link to other data• WebGIS• Google Transit

6. Minimize multiple copies (e.g., images)7. Continually use feedback to improve• Compress images• Export to SQL

8. Obtain management buy-in throughout

Page 27: Bus stop inventory overview 05-18-12

8 Lessons

5. Link to other data• WebGIS• Google Transit

6. Minimize multiple copies (e.g., images)7. Continually use feedback to improve• Compress images• Export to SQL

8. Obtain management buy-in throughout

Page 28: Bus stop inventory overview 05-18-12

8 Lessons

5. Link to other data• WebGIS• Google Transit

6. Minimize multiple copies (e.g., images)7. Continually use feedback to improve• Compress images• Export to SQL

8. Obtain management buy-in throughout