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SAP NetWeaver Process Integration 7.1 1

SAP NetWeaver Process Integration 7.1Business Activity Monitoring: Globalizing Local BusinessEvents–Event to Resolution

SAP NetWeaver Regional Implementation GroupSAP Netweaver Process IntegrationDecember 2007


Benefits

This document shows you a development example for Business ActivityMonitoring


1. Introduction2. System Overview3. Development Step by Step

Agenda



Agenda


Main Customer Challenges

I am not aware of significant business needs that are relevant for me before it is toolate.

Events are not actionable today – Is this just another wave of notifications that wehave to deal with?

Events are not tangible for business users – What kinds of business events aremanaged in my landscape today?Where and how do I set up new scenarios?

Missing “chattiness” of today’s applications and systems – Events remain unnoticedor without sufficient context.

The unknown – Do event-driven architectures affect my service-oriented architecture(SOA) strategy? What kind of event management capabilities do I really need?


Evolution of Business Process and EventManagement

19952002

2004

TODAY

SAP BusinessWorkflow/

Events

SAP PIUWL/ ccBPM

Business Process ManagementBusiness Task ManagementBusiness Activity Monitoring Infrastructure

…SAP Reference

Model

SAP NetWeaver


Leveraging Enterprise Services and Business EventsBusiness Activity Monitoring (BAM)

Business ActivityMonitoringA framework (technical infrastructure)that enables users to

Act on significant events and takethe correct action in the right workcontextMonitor, measure, and improve theefficiency of business processes

mySAP Business Suite

Event InfrastructureEvent Infrastructure

Alert

Milestone Monitoring PI

Event Resolution Cockpit

Non-SAP

ProcessEfficiency

BI

Service Business Object Event



Agenda


StatusBusiness Activity Monitoring (BAM)

mySAP Non-SAP

(2) Milestone Monitoring (PI)

DeliverGoods

CreateOpportunity Place Order

CreateLead

Alert

EventManager

Event

Filter

EventHandler

(3) Process Efficiency (BI)

Process Data Marts*

Process-centric BICockpits*

(1) Event Resolution (GP)

Alerting & resolution context

Available as ofSAP_Basis 620

Available as ofPI 7.1 (PI 3.0)

Prototype

Process Analysisas Standard

Business ContentAvailable as of BI

7.0

BAM combines existing and new functionality into a consistent framework for SAP,ISV’s and customers


Use Case Sales Order Monitoring

GoodsReceiptSales Order Purchase

Order

SAP NetWeaver

Instances of process milestones

Event Resolution Dashboard

Alert

SAP CRM SAP ERP SAP ERP

Alert:

Consistency Check: If the goods receipt quantity does not match to the orderedquantity then an alert should be raised to the Dashboard.

BI Process Efficiency Analysis


System Component View

PI BI

Alert Server Visual Composer

UWL

Guided Procedures

SAP NetWeaver 7.0SAP NetWeaver Portal

ERPCRMIn this examplePI and alert serverare on the same box


System Connectivity View


Runtime – Event Resolution: UWL Entry Point


Runtime – Event Resolution: Dashboard


Runtime – Event Resolution: Problem Analysis& Resolution


Runtime – Process Efficiency Dashboard



1. Step 1: PI2. Step 2: CRM3. Step 3: ERP4. Step 4: Alert Server5. Step 5: Guided Procedures6. Step 6: BI7. Step 7: Visual Composer

Agenda




Agenda


STEP 1: PI Design & Configuration

Asynch. Abstract MICRM_Sales_Order_Event(MT: CRM_Sales_OrderDT: CRM_Sales_Order)

MI = Message InterfaceMT = Message TypeDT = Data Type

Asynch. Abstract MIERP_Purchase_Order_Event(MT:ERP_Purchase_OrderDT:ERP_Purchase_Order)

Synch. Abstract MIERP_Purchase_Order_Item_Event(MT:ERP_Purchase_OrderDT:ERP_Purchase_Order)

Asynch. Abstract MIERP_Goods_Receipt_Event(MT:ERP_Goods_RecieptDT:ERP_Goods_Receipt)

ConditionStep

TransformationStep (MessageMapping:AlertContext)

Asynch. Abstract MIBAM_Alert_Event(MT: BAM_AlertDT: BAM_Alert)

Start

End

Asynch. Outbound MICRM_Sales_Order_Message(MT: CRM_Sales_OrderDT: CRM_Sales_Order)

Asynch. Outbound MIERP_Purchase_Order_Message(MT:ERP_Purchase_OrderDT:ERP_Purchase_Order)

= Message and Interface Mapping

Synch. Inbound MIERP_Purchase_Order_Item_Message(MT:ERP_Purchase_OrderDT:ERP_Purchase_Order)

Asynch. Outbound MIERP_Goods_Receipt_Message(MT:ERP_Goods_RecieptDT:ERP_Goods_Receipt)

Asynch. Inbound MIBAM_Alert_Message(MT: BAM_AlertDT: BAM_Alert)

PI ProcessEngine

PI IntegrationEngine

Sales Order Outbound Proxy Purchase OrderOutbound Proxy

Purchase Order ItemInbound Proxy

Goods ReceiptOutbound Proxy

Alert Inbound Proxy

ERP AlertServer

CRM

Legend:= Message = Message / Process Flow


STEP 1: PI Data Types


STEP 1: PI Monitoring Process


STEP 1: PI Configuration




Agenda


STEP 2: CRM Event Enabling

Transaction Code SWED


STEP 2: CRM Event Linkage

Transaction Code SWF_BAM




Agenda


STEP 3: ERP PO Event Enabling I

Customizing - Transaction Code SPRO SAP Reference IMG Materials ManagementPurchasing Messages Output Control Messages Types Defines Messages Types

for Purchaser Order Maintain Message Types for PO


STEP 3: ERP PO Event Enabling II


STEP 3: ERP PO Event Enabling III


STEP 3: ERP PO Event Enabling IV

Customizing - Transaction Code SPRO SAP Reference IMG Materials ManagementPurchasing Messages Output Control Messages Types Defines Messages Types forPurchaser Order Fine-Tuned Control: Purchase Order


STEP 3: ERP PO Event Enabling V

Customizing - Transaction Code SPRO SAP Reference IMG Materials ManagementPurchasing Messages Output Control Messages Types Message Determination SchemasDefine Message Schema for Purchase Order Maintain Message Determination Schema: Purchase

Order


STEP 3: ERP PO Event Enabling VI

Master Data - Transaction Code MN04


STEP 3: ERP PO Business ObjectEnhancement I

Business Object Builder - Transaction Code SWO1New Object Type ZZBUS2012Enhancement of BUS2012 with attribute PurchaseOrderDetails.OurReference (field EKKO-UNSEZ)to get the correlation to the CRM Sales OrderSource of the attribute: virtualProgram of the attribute:GET_PROPERTY OURREFERENCE CHANGING CONTAINER.data l_unsez like ekko-unsez.select single unsez from ekko into l_unsez whereebeln = OBJECT-KEY-PURCHASEORDER.OBJECT-OURREFERENCE = l_unsez.SWC_SET_ELEMENT CONTAINER 'OurReference' OBJECT-OURREFERENCE.END_PROPERTY.


STEP 3: ERP PO Business ObjectEnhancement II

Delegation - Transaction Code SWO6


STEP 3: ERP PO Event Linkage

Transaction Code SWF_BAM


STEP 3: ERP PO Item Look-up

Transaction Code SPROXY

method ZNW_II_ERP_PURCHASE_ORDER_ITEM~EXECUTE_SYNCHRONOUS.data l_menge type ekpo-menge.output = input.select single matnr from ekpo into output-ERP_PURCHASE_ORDER-MATERIAL where EBELN = input-

ERP_PURCHASE_ORDER-ID and ebelp = '00010'.select single menge from ekpo into l_menge where EBELN = input-ERP_PURCHASE_ORDER-ID and ebelp = '00010'.output-ERP_PURCHASE_ORDER-ORDER_QUAN = l_menge.select single werks from ekpo into output-ERP_PURCHASE_ORDER-PLANT where EBELN = input-

ERP_PURCHASE_ORDER-ID and ebelp = '00010'.select single meins from ekpo into output-ERP_PURCHASE_ORDER-unit where EBELN = input-ERP_PURCHASE_ORDER-ID

and ebelp = '00010'.endmethod.


STEP 3: ERP GR – Outbound Proxy

Transaction Code SPROXY


STEP 3: ERP GR – EnhancementImplementation

Transaction CodeSE19


STEP 3: ERP GR – BADI Implementation

method IF_EX_MB_DOCUMENT_BADI~MB_DOCUMENT_BEFORE_UPDATE.data l_mseg type mseg.data l_ZNW_ERP_GOODS_RECEIPT type ZNW_ERP_GOODS_RECEIPT1.loop at xmseg into l_mseg.if l_mseg-LIFNR eq '0000005587'.l_ZNW_ERP_GOODS_RECEIPT-ERP_GOODS_RECEIPT-id = l_mseg-MBLNR.l_ZNW_ERP_GOODS_RECEIPT-ERP_GOODS_RECEIPT-PURCHASE_ORDER_ID = l_mseg-EBELN.l_ZNW_ERP_GOODS_RECEIPT-ERP_GOODS_RECEIPT-GRQUANT = l_mseg-MENGE.l_ZNW_ERP_GOODS_RECEIPT-ERP_GOODS_RECEIPT-unit = l_mseg-meins.l_ZNW_ERP_GOODS_RECEIPT-ERP_GOODS_RECEIPT-STORAGE_LOCATION = l_mseg-LGORT.l_ZNW_ERP_GOODS_RECEIPT-ERP_GOODS_RECEIPT-GRDATE = SY-DATUM.l_ZNW_ERP_GOODS_RECEIPT-ERP_GOODS_RECEIPT-GRTIME = SY-UZEIT.DATA l_r_goods_receipt TYPE REF TO ZNW_CO_ERP_GOODS_RECEIPT_MESSA.DATA l_n_async_messaging TYPE REF TO if_wsprotocol_async_messaging.try.

CREATE OBJECT l_r_goods_receipt.* exporting logical port name =* exceptions CX_AI_SYSTEM_FAULT =* get asynchronous messaging protocol

l_n_async_messaging ?= l_r_goods_receipt->get_protocol(if_wsprotocol=>async_messaging ).

l_n_async_messaging->set_serialization_context('MY_QUEUE_ID').CALL METHOD l_r_goods_receipt->execute_asynchronousEXPORTING

output = l_ZNW_ERP_GOODS_RECEIPT.CATCH cx_ai_system_fault.CATCH cx_ai_application_fault.

endtry.endif.exit.

endloop.endmethod.method IF_EX_MB_DOCUMENT_BADI~MB_DOCUMENT_UPDATE.endmethod.




Agenda


STEP 4: Alert Server – Alert Category I

Transaction Code ALRTCATDEF


STEP 4: Alert Server – Alert Category II


STEP 4: Alert Server – Alert Category III


STEP 4: Alert Server – Alert Proxy


STEP 4: Alert Server – Alert API

method ZNW_II_BAM_ALERT_MESSAGE~EXECUTE_ASYNCHRONOUS.

*** **** INSERT IMPLEMENTATION HERE **** ***

data: l_r_cnt type ref to IF_SWF_CNT_CONTAINER.

l_r_cnt = cl_swf_cnt_factory=>create( ).

Call method l_r_cnt->element_set

EXPORTING

name = 'so'

value = input-bam_alert-sales_date-object_id.

…

CALL FUNCTION 'SALRT_CREATE_API'EXPORTINGip_category =

'BAM_ALERT_GR'IP_WAIT_ON_COMMIT = ''ii_container = l_r_cnt

* IMPORTING* ep_alert_Id = l_Id

tablesIT_RECIPIENTS =

EXCEPTIONSALERT_CATEGORY_UNKNOWN = 1ALERT_NO_RECIPIENTS = 2ALERT_ERROR_UNKNOWN = 3DESTINATION_UNDEFINED = 4COMMUNICATION_FAILURE = 5SYSTEM_FAILURE = 6.




Agenda


STEP 5: Guided Procedures – Event ResolutionDesign Time




Agenda


STEP 6: BI – Process Data Extraction PI BI




Agenda


STEP 7: VC – Process Efficiency Dashboard


BPM With SAP NetWeaver – RoadmapHighlights

2007

ProcessTransparency& Flexibility

2009/10Themes do not correspond to releases

End-to-endBusinessProcess

Further SOADelivery

Built-in ProcessFlexibility

CompositionAccelerator

Out-of-the box access tobusiness semantics viaEnterprise ServicesRepository (ESR)

Enterprise Modeling toplan standardization andupgrades

SAP NetWeaver PI 7.1provides enhancedprocess automationcapabilities and first BAMinfrastructure

Further adoption ofBusiness TaskManagement (UWL)

Continuous support forBusiness Workflow andGuided Procedures

SAP NetWeaver CEdelivers BPM capabilities:

Composite BusinessProcesses

Orchestrate EnterpriseServices & human activitiesFull process lifecyclesupport

Integrated compositedeveloper experience:

workflow, events, UI,services, connectivity

Exposes applicationprocess flow modelsfor reference andextension

Human InteractionManagement

Evolution of Business TaskManagement (UWL)

Future releases

Common process layerDrive deep changes based onSOA by design

Actionable ProcessAnalysis

Provides drill-down intoprocess instances andprocess design timeEnables Change ManagementBAM with observed activities

BPM powered SituationalComposites

Process composition forBusiness Analyst

Advanced processcollaboration

ProcessEfficiency

2008

Roadmap Highlights

The BPM roadmap will be brought to the market in a staged approach extending the functional capabilities as well asproviding additional value for our customers. Until 2010 we will provide BPM capabilities in three stages as outlined below:

Stage 1: Further SOA Delivery– Enterprise Services Repository and Services Registry are integral part of PI 7.1 and CE 7.1. The ESR provides out-of the-box access to

business semantics (process components, enterprise service definitions)

– Enhanced Integration Processes (ccBPM with SAP NetWeaver PI 7.1): continuous performance improvements, modeling enhancementsand support for human interaction (generic user decisions)

– First Business Activity Monitoring (BAM) infrastructure including event provisioning and correlation mechanisms.

– Continuous support for SAP Business Workflow and Guided Procedures customers.

– Continuous application adoption of the Universal Worklist (UWL)

Stage 2: Accelerating Composition

In stage 2, SAP will deliver new BPM capabilities with the SAP NetWeaver Composition Environment (CE).

– Composite Business Processes orchestrate Enterprise Services & human activities

– Support the full process lifecycle from model, dry-run, deploy, execute and monitor

– Provides an integrated composite developer experience including workflow, event, user interface, services, and connectivity

– Leverage application process flow models for reference and extensions

– Includes human interaction management (HIM) as an evolution of business task management and the Universal Worklist (UWL)


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