business analyst: the product owners trusted advisor

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Business Analyst: The Product Owners Trusted Advisor Lisa Lueck Agile Coach and Trainer Certified Business Analysis Professional www.leanintoagile.ca

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Page 1: Business Analyst: The Product Owners Trusted Advisor

Business Analyst: The Product Owners Trusted

Advisor

Lisa LueckAgile Coach and Trainer

Certified Business Analysis Professional

www.leanintoagile.ca

Page 2: Business Analyst: The Product Owners Trusted Advisor

2©2020 Lisa Lueck All Rights Reserved

Page 3: Business Analyst: The Product Owners Trusted Advisor

Product Owner

Own the product vision and roadmap.

Owns product scope and priorities of the solution.

Helps the team focus on the vision.

Product Vision: Publish Memoir to Inspire Others to action

Sprint Goal: Create storyboard for Memoir

Product Backlog

©2020 Lisa Lueck All Rights Reserved

Page 4: Business Analyst: The Product Owners Trusted Advisor

Agile Team Member

Cross-functional team members that deliver the solution/product increment

Identify and complete tasks required to deliver product increments (examples include design, testing, analysis, development, translation, branding, etc.)

Product Increment:Story Board of Memoir

©2020 Lisa Lueck All Rights Reserved

Page 5: Business Analyst: The Product Owners Trusted Advisor

Business Analyst

Analyze what is valuable from both a product and process perspective

Surface the problem (root cause)

Support an environment of creativity, rapid learning and experimentation which leads to innovation

©2020 Lisa Lueck All Rights Reserved

Page 6: Business Analyst: The Product Owners Trusted Advisor

Business Analyst and Product OwnerSimilarities

Bridge communications through heavy collaboration between the delivery team and other stakeholders

©2020 Lisa Lueck All Rights Reserved

Page 7: Business Analyst: The Product Owners Trusted Advisor

Business Analyst and Product OwnerDifferences

©2020 Lisa Lueck All Rights Reserved

Page 8: Business Analyst: The Product Owners Trusted Advisor

Skills

• Communication

• Collaboration

• Negotiation

• Facilitation

• Problem Solving

• Articulate scenarios and problems

• Inquisitive/Ask probing questions

Agile Requirements and Analysis

MINDSET and SIMPLICITY

©2020 Lisa Lueck All Rights Reserved

Page 9: Business Analyst: The Product Owners Trusted Advisor

General ObservationsAnalysis in Agile EnvironmentsAnalysis and planning happen throughout the entire lifecycle, not just at the beginning of a project, and should involve representatives from multiple disciplines

• Apply fit for purpose techniques

• Highly collaborative

• Lightweight artifacts

• Artifacts evolve as we learn more

• Requirements are executable

Iterative and Incremental

©2020 Lisa Lueck All Rights Reserved

Page 10: Business Analyst: The Product Owners Trusted Advisor

Balance to reduce requirements gaps

©2020 Lisa Lueck All Rights Reserved

Page 11: Business Analyst: The Product Owners Trusted Advisor

TechniquesFor Agile Analysis

©2020 Lisa Lueck All Rights Reserved

Page 12: Business Analyst: The Product Owners Trusted Advisor

Value Stream Mapping

©2020 Lisa Lueck All Rights Reserved

Page 13: Business Analyst: The Product Owners Trusted Advisor

©2020 Lisa Lueck All Rights Reserved

Sally Jones

“I care deeply about both my family and my work”

AboutSally an educated on-the-go woman with two kids. She is a disciplined hard-worker who wants to do her best every day. Sally cares about the quality of her work. She wants to spend more time at home with her two kids.

AGE: 40OCCUPATION: SchedulerINCOME: $52,000STATUS: MarriedLOCATION: Saskatoon, Sask.

Key Identifiers:Full-time career Family-first valuesEducated Does her researchNeeds simple-easy to use products/services

Personality:Passionate LovingMotivated OptimisticGiving

Persona

Page 14: Business Analyst: The Product Owners Trusted Advisor

Kano Analysis

©2020 Lisa Lueck All Rights Reserved

Page 15: Business Analyst: The Product Owners Trusted Advisor

User Story with Acceptance Criteria

WHO

WHAT

WHY

©2020 Lisa Lueck All Rights Reserved

User Story Title

As a <user/role/persona>

I <want/need> <to do something>

So that <desired value achieved>

Given <condition/context>

When <action is carried out>

Then <observable consequence>

Page 16: Business Analyst: The Product Owners Trusted Advisor

Poll – What are your go-to techniques?

What techniques do you use to uncover the ‘what’ and ‘why’ of the problems at hand?

©2020 Lisa Lueck All Rights Reserved

Page 17: Business Analyst: The Product Owners Trusted Advisor

Backlog Refinement

Re

fin

em

en

t (o

ng

oin

g)

Product Backlog

©2020 Lisa Lueck All Rights Reserved

Page 18: Business Analyst: The Product Owners Trusted Advisor

Iteration Reviews

Product Increment:Story Board of Memoir

©2020 Lisa Lueck All Rights Reserved

Page 19: Business Analyst: The Product Owners Trusted Advisor

Retrospectives

What is impacting the team's ability to deliver increments of value?

How can we continuously improve our process?

©2020 Lisa Lueck All Rights Reserved

Page 20: Business Analyst: The Product Owners Trusted Advisor

Ever face one or more of these scenarios?

©2020 Lisa Lueck All Rights Reserved

Page 21: Business Analyst: The Product Owners Trusted Advisor

Agile lifecycles and workflows.

Foundations of Disciplined Agile © Project Management Institute. All rights reserved. 21

21

Program

Exploratory

Lean Continuous

Delivery: Lean

Continuous

Delivery: Agile

Agile

DA FLEX

Page 22: Business Analyst: The Product Owners Trusted Advisor

Poll – What is Your Way of Working?

Which lifecycle does your project/team generally use?

©2020 Lisa Lueck All Rights Reserved

Page 23: Business Analyst: The Product Owners Trusted Advisor

Notes on Evolving Team Agility

• There is no one-size fits all approach

• There is no silver bullet

• Understand your unique situation

• Start from where you are and make strides to continuously evolve and improve

©2020 Lisa Lueck All Rights Reserved

Page 24: Business Analyst: The Product Owners Trusted Advisor

Disciplined Agile

The Disciplined Agile (DA) toolkit provides straightforward guidance to help organizations choose their way of working (WoW) in a context-sensitive manner, providing a solid foundation for business agility

Start where you are, do the best that you can given the situation that you face, and always try to get better

© Project Management Institute. All rights reserved.

Page 25: Business Analyst: The Product Owners Trusted Advisor

Why Disciplined Agile?

You are a unique organization facing a unique situation

Success comes from adopting and tailoring and optimizing your work

processes to your context

Helps inform choices across your organizations value stream –

Better decisions lead to better outcomes

©2020 Lisa Lueck All Rights Reserved

Page 26: Business Analyst: The Product Owners Trusted Advisor

Summary - picture

• Something to tie back in the trusted advisor piece

©2020 Lisa Lueck All Rights Reserved

Page 27: Business Analyst: The Product Owners Trusted Advisor

Take your agility to the next level

Agile Coaching and Consulting Services from right here in Regina.

Connect with me on LinkedIn (Lisa Lueck)

[email protected]

Agile Training:

www.leanintoagile.ca/training

Training workshops include practical exercises to give you confidence in applying the Disciplined Agile toolkit.

Use Coupon code IIBA20 for $500 off the May 13/14,2020 virtual workshop.

©2020 Lisa Lueck All Rights Reserved

Page 28: Business Analyst: The Product Owners Trusted Advisor

5/6/2020 28

Q&A

www.leanintoagile.ca/training

©2020 Lisa Lueck All Rights Reserved