business landscape is changing. april 2009

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bjornalberts.com THE LANDSCAPE OF DIGITAL BUSINESS IS CHANGING April 2009

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Presentation to inspire companies to re-invent their way of doing digital business. April 2009.

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Page 1: Business landscape is changing. April 2009

bjornalbertscom

THE LANDSCAPE OF DIGITAL BUSINESS IS

CHANGING

April 2009

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Make trial amp errors

bull Take part

bull Play

bull Test

bull Listen

bull Learn

DARE TO

bjornalbertscom

TO WEAR BLINDERS

bjornalbertscom

bull AltaVista -gt Google

bull ICQ -gt MSN -gt Skype

bull Facit -gt Computers

bull Train -gt Transportation

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 2: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Make trial amp errors

bull Take part

bull Play

bull Test

bull Listen

bull Learn

DARE TO

bjornalbertscom

TO WEAR BLINDERS

bjornalbertscom

bull AltaVista -gt Google

bull ICQ -gt MSN -gt Skype

bull Facit -gt Computers

bull Train -gt Transportation

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 3: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Make trial amp errors

bull Take part

bull Play

bull Test

bull Listen

bull Learn

DARE TO

bjornalbertscom

TO WEAR BLINDERS

bjornalbertscom

bull AltaVista -gt Google

bull ICQ -gt MSN -gt Skype

bull Facit -gt Computers

bull Train -gt Transportation

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 4: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

bull Make trial amp errors

bull Take part

bull Play

bull Test

bull Listen

bull Learn

DARE TO

bjornalbertscom

TO WEAR BLINDERS

bjornalbertscom

bull AltaVista -gt Google

bull ICQ -gt MSN -gt Skype

bull Facit -gt Computers

bull Train -gt Transportation

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 5: Business landscape is changing. April 2009

bjornalbertscom

bull Make trial amp errors

bull Take part

bull Play

bull Test

bull Listen

bull Learn

DARE TO

bjornalbertscom

TO WEAR BLINDERS

bjornalbertscom

bull AltaVista -gt Google

bull ICQ -gt MSN -gt Skype

bull Facit -gt Computers

bull Train -gt Transportation

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 6: Business landscape is changing. April 2009

bjornalbertscom

TO WEAR BLINDERS

bjornalbertscom

bull AltaVista -gt Google

bull ICQ -gt MSN -gt Skype

bull Facit -gt Computers

bull Train -gt Transportation

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 7: Business landscape is changing. April 2009

bjornalbertscom

bull AltaVista -gt Google

bull ICQ -gt MSN -gt Skype

bull Facit -gt Computers

bull Train -gt Transportation

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 8: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 9: Business landscape is changing. April 2009

bjornalbertscom

Domination vs Long tail

Dom

inat

ion

vs S

peed

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 10: Business landscape is changing. April 2009

bjornalbertscom

Seth Godin

bjornalbertscom

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 11: Business landscape is changing. April 2009

bjornalbertscom

90 of your sales will come from word of mouth or digital promotion by 2011 How do you change what youre doing today to be ready for that

Seth Godin 20th April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 12: Business landscape is changing. April 2009

bjornalbertscom

CONSUMERS COMMUNICATE

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 13: Business landscape is changing. April 2009

bjornalbertscom

bull Able

bull Online

bull Conversant

bull Connected

CONSUMERS ARE

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 14: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 15: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 16: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 17: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 18: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 19: Business landscape is changing. April 2009

bjornalbertscom

Insurance

Pension

Loans

Funds

Interest rates

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 20: Business landscape is changing. April 2009

bjornalbertscom

Consumers

Company

Text

Stolen from Ronnestamcom

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 21: Business landscape is changing. April 2009

bjornalbertscom

Consumers

Company

Stolen from Ronnestamcom

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 22: Business landscape is changing. April 2009

bjornalbertscom

Conversation

Company

Stolen from Ronnestamcom

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 23: Business landscape is changing. April 2009

bjornalbertscom

How do you change what youre doing today to be ready for that

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 24: Business landscape is changing. April 2009

bjornalbertscom

FROM ADVERTISING TO GREAT PRODUCTS

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 25: Business landscape is changing. April 2009

bjornalbertscom

bull Entertaining

bull Useful

bull Innovative

bull Creative excellence

A GREAT PRODUCT IS

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 26: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 27: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 28: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 29: Business landscape is changing. April 2009

bjornalbertscom

2x

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 30: Business landscape is changing. April 2009

bjornalbertscom

bull Great user experience - creative excellence

bull Business infrastructure - entertaining

bull Simple business model - useful

bull System Developer Kit - innovative

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 31: Business landscape is changing. April 2009

bjornalbertscom

DISTRIBUTION

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 32: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 33: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 34: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 35: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 36: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 37: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 38: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 39: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 40: Business landscape is changing. April 2009

bjornalbertscom

bull Concept developmentTarget group insight need amp offer

bull Launch planningTraffic to download distribution amp buzz

bull Conversion funnelAttention InterestDesire Action amp SatisfactionSpread

bull Retention amp RecurringBrand Equity and $

SOMEWHAT DIFFERENT THAN SEO

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 41: Business landscape is changing. April 2009

bjornalbertscom

SOCIAL MEDIA

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 42: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 43: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 44: Business landscape is changing. April 2009

bjornalbertscom

bull From 200 to 4000 followers in one month

bull Huge amount of tweets and blog posts increased their page rank

bull Traffic increased more than 10

bull 20 increase in domain registration

bull 2 months later a Super Bowl Promo on Twitter increased traffic with 30 thanks to the previous increase in Twitter followers

RESULT

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 45: Business landscape is changing. April 2009

bjornalbertscom

bull One person mainly focusing on the campaign during one month

bull One free domain registration

COST

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 46: Business landscape is changing. April 2009

bjornalbertscom

LET PEOPLE SPEAKThey will improve your brand

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 47: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 48: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 49: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 50: Business landscape is changing. April 2009

bjornalbertscom

IDEA MANAGEMENTThey have ideas you manage

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 51: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 52: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 53: Business landscape is changing. April 2009

bjornalbertscom

WHY CARE

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 54: Business landscape is changing. April 2009

bjornalbertscom

bull Decreases business risks

bull Decreases dependency on Google

bull Gain from the power of word of mouth

bull Creates brand equity

REASONS TO CARE

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 55: Business landscape is changing. April 2009

bjornalbertscom

COMPETENCE

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 56: Business landscape is changing. April 2009

bjornalbertscom

PR Social Media SEO

Advertising

Ads Product service

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 57: Business landscape is changing. April 2009

bjornalbertscom

Away ground

Home ground

Dialog Monolog

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 58: Business landscape is changing. April 2009

bjornalbertscom

bull New industry structures

bull New phenomenon

bull New behaviours

bull New possibilities

bull Less control

bull Users are in control

bull We must learn again and again and again

SUMMARY

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 59: Business landscape is changing. April 2009

bjornalbertscombjornalbertscom

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 60: Business landscape is changing. April 2009

bjornalbertscom

HOW TO MANAGE

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 61: Business landscape is changing. April 2009

bjornalbertscom

MeasureAdjust

big strategy

new big strategybig project

massive link building

buy sitesmanage staff

Huge operations

Online business yesterdayBig ideas big budget big organisation - Google

Stolen from Ronnestamcom

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 62: Business landscape is changing. April 2009

bjornalbertscom

Online business todayMicro launches insight short iterations small teams

planproducelaunch

measure

small strategy

iterative development

insight

small strategy

learn

adjust

iterative development

insight

small strategy

knowledge

adjustcontinue

try something else

planproducelaunch

measure

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 63: Business landscape is changing. April 2009

bjornalbertscom

Vision An ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the futureAn ideal position of where we would like to be in the future

Now

Describe our target group

Relationship tobull usbull our productbull our brandbull our business

Describe what we offer within this specific context todaybull Productbull Contentbull Value

Competitors

Trends

What amp how do we communicate Key word strategy MessageDialogue or monologueViral Social SEO ads or PRDo we offer any value added services and innovative solutions

Which channels do we use

What traffic sources do we have

Which tools and platforms do we use

Operation environment

Describe how we are organised to work with digital channels

Analysis ampproblem

definition

Analyse amp define the(ir) problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Analyse amp define the problem

Conclusion amp opportunity

From the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there areFrom the analysis resume what opportunities there are

Purpose

In this specific context theirbull Goalsbull Needsbull Attitudes

What is the purpose of what we will offer

What is the purpose of our communication

What is the purpose of channel strategy

Different purposes for traffic driving Direct conversion VS launching widgets for download or build base of prospects

What is the purpose of an impact on infrastructure

What is the purpose of an impact on organisation

Objectives Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective Measurable objective

Concept

Complete personas withbull Geographicsbull Demographicsbull Psychographics

In terms of using our product bull Knowledgebull Timebull Surroundings

Describe the idea briefly Describe the communicative idea brieflyand give input to a redefined key word strategy

Describe what channels to use Organic search Paid search Blogs Microblogs Forums Communities Networks Online PR Services Social media newsroom Wikis Aggregators E-mail RSS Videosites Mobile iPhone Wdigets

Describe what traffic methods and sources to focus at

Describe the changes and requirements briefly together with specification of what specific tools amp platforms to use (open source resources for instance) Ie Pipes Wordpress Kindling Sales Force Ideas FeedBurner

Describe changes educational needs and which divisions that will be involved and how there work will change Eg marketing sales product development customer service IT etc

Key Performance

Indicators

Objectives transformed tomeasurable KPIs

Objectives transformed tomeasurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Objectives transformed to measurable KPIs

Target group insight amp personas

Offer Communication Channels Traffic Infrastructure Organisation

Site-Xcom Strategy 10

Budget action plan create implement track amp change

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 64: Business landscape is changing. April 2009

bjornalbertscom

Target group Problem Opportunity Purpose Goal

Link-building Content On site

Actions

bull Describe the link-building strategybull Describe what actions to take and why

Describeourtargetgroups WhatproblemarewefocusingatToeliminateriskofpenalisa9onIstheshareofunnaturallookinglinkstohighIsthecontentonofweakquality

Unexploitedopportuni9esNewwaysofaArac9ngtrafficIncreasequalityoncontentandtrytocreatebuzzviaTwiAer

Whatrsquosthemainpurposeswiththeac9ons

Canwetransformourpurposestomeasurablegoals

Site-Xcom short term strategy from 090402

Distributed appsbull DescribethestrategyforWidgetsandMobileapps

bull Describe what actions to take and why

bull Describe the content strategybull Describe what actions to take and

why

bull Describe the on-site SEO actionsbull Describe the service and offering

strategybull Describe what actions to take and why

SOCIAL MEDIA CONVERSATION

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 65: Business landscape is changing. April 2009

bjornalbertscom

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 66: Business landscape is changing. April 2009

bjornalbertscom

SPACE MANAGEMENT

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 67: Business landscape is changing. April 2009

bjornalbertscom

The Problem The mission What we offer Target groupbullWhatistheproblemwemustsolvewiththisproject

bullDescribeshortlywhatisexpectedtobedoneanddelivered

bull Thegoalwiththismissionandhowthatismeasured

bullKeyPerformanceIndicators

Design brief Site-X or application Y

Competitors Differentiation Strengths Weaknesses

Opportunities Threats

bullMostimportantproductscontentandoffers

bullWhatarethekeybenefitsweareofferourvisitorsusers

bullWhoarewetalkingtobullAretheremoregroupsthantheprimarytargetgroupWhoarethey

bull Isthereanyknowledgeaboutthetargetgroupsandtheirbehaviourthatwecouldhaveuseof

bullWhoaretheybull Theirstrengthinhowtheyworkwiththesametargetgroupproblemandneed

bullAnythingtotakeinspira9onfrom

bull Inwhatwaydowedifferfromourcompe9tors

bull Inwhatwayshouldwedifferfromthecompe9tors

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 68: Business landscape is changing. April 2009

bjornalbertscom

Great products attracts peoplePeople that converseTogether they become a tribeYou your products and your tribe are a brand

The rest is up to you

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom

Page 69: Business landscape is changing. April 2009

bjornalbertscom

Bjoumlrn AlbertsSkype bjoalbTwitter bjornalbertsGoogle rdquobjoumlrn albertsrdquobjornalbertsgmailcom