business model your intranet
TRANSCRIPT
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Business Model Your Intranet
David CampilloCollaborative Content Project Manager
Nestlé Nespresso S.A.
@dcampillo
J. Boye 2014
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Business ModelsBasics and Principles
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Basics and Principles
“In the most basic sense, a business model is the method of doing business by which a
company can sustain itself”
A business model is the narrative of how your business works
It views the business as a system and answers the question:"How are we going to make money to survive and grow?"
Is there a business model for Intranets?
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The «Business Model Wheel»Offering, Monetization and Sustainability
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Offering Monetization
Sustainabillity
The components
Offer VS Demand Selling a product
Offer must meetcustomer expectations
Advertise your product
AffordableHidden Costs
ROITime to market
Eco-Friendly
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Offering
What does my company need, really?
Make a product useful, aestheticand understandable
Stay consistent in your product line-up
People look for aesthetic cars,but they buy pretty and useful cars
Make studies not surveys!
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Monetization
How to monetize an Intranet?
Go beyond Web Analytics
How many successful project have been supported?
How many new ideas has been captured and developped?
Cost reduction = Monetization
Letter to a CFO
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Sustain(ability)
Sustainable VS Sustainability
Meet basic human needs without degrading the natural environment
The “Collaborative Space” example
An Intranet isn’t a project, it’s a company strategy… sustainability too…
Building something better, together…
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Creating Shared ValueFrom Supplier to Partner
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PACKAGE
MARKETING
STUDY
DESIGN
The supplier as a partner
SUPPLIER OFFERING
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The supplier as a partner -> RESULTS
22
1917
15
2
3
5
7
0
1
2
3
4
5
6
7
8
0
5
10
15
20
25
2011 2012 2013 2014
Cost per project Number of project
Move to a Win-Win position?
Reduce project cost but multiplythe number of project
Companies don’t need suppliers,they need partners
The “Pixel Perfect” example
238% Revenue Growth
The Indian case
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The Nespresso CaseFilling the gap
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From Silos to a Global Offer
ECM
Publishing
Intranet CRC
Collaboration
Teamrooms
DMS
KM Archiving
Application
Forms / Workflow
Custom
An offer corresponding to what my customer are asking
Offer that support success = monetization
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Completing the offerSo
cial
Cloud
ECM
Publishing
Intranet CRC
Collaboration
Teamrooms
DMS
KM Archiving
Application
Forms Workflow
Not adding new tools, but completing the current offering…
Provide Cloud based offer called “ECM Cloud Services”
Support social communication and activities
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Applied Intranet «Business Model»
OFFER
MONETIZATION
SUSTAINABILITY
Offer corresponding to what my customer are asking
Offer that support success = monetization
Cost effective and sustainable
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David Campillo
Collaborative Content Project Manager
Thank you !
@dcampillo