Toula Mimis

24th February 2016

TO WHOM IT MAY CONCERN

TESTIMONIAL - RE CAROL CASE

Carol is my Property Manager with Ray White North East. I have found Carol to have the following attributes that make her a pleasure to know and have working for me as my Property Manager. She is:

(a) Honest – Tells it as it is in a courteous and polite manner. (b) Caring – Always shows willingness to help with empathy and understanding. (c) Prompt – Quick to action requests, answer emails, answer calls, return calls

and work on your behalf. (d) Polite – Talks with a smile and ensures she does not embitter or embarrass

others. (e) Common Sense – Takes the initiative and pride in resolving

issues/requests both professionally and courteously in a timely manner.

(f) Trustworthy – I have authorised Carol to action matters on my behalf as she has built this trust and instilled confidence in me that she will act in my best interests at all times.

I travel overseas regularly for extended periods of time. Carol has won my trust full heartedly and I have authorised her to act on my behalf using all her above qualities to make decisions as my property manager. I therefore highly recommend Carol Case as a Property Manager of Ray White North East to landlords who may be considering rental properties or employing a Property Manager of whom they can trust and know will work on their behalf.

Yours truly

Toula Mimis