case study rebranding strategy ramakrishnan laxman

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  • 8/11/2019 Case Study Rebranding Strategy Ramakrishnan Laxman

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    MCCS channel rebranding

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    Channel share prerebranding

    News Network

    No. ofChannels

    Mkt Share

    MCCS Network (STAR News, STAR Ananda, STAR Majha)

    3 25%

    TV Today (Aaj Tak, Tez, Headlines Today, Dilli Aaj Tak)

    4 24.50%

    Zee News Network (Zee News, Zee Business, 24 Ghanta, Zee 24 Taas,

    Zee News UP, Zee 24 Ghante Cgarh, Zee 24 Ghantalu)

    7 21.30%

    TV 18 (IBN 7, IBN Lokmat, CNN IBN, CNBC Awaaz, CNBC TV 18)

    5 19.20%

    NDTV Network (NDTV India, NDTV 24x7, NDTV Profit, NDTV Hindu,

    NDTV Metronation)

    5 10.10%

    Source: TAM, CS 15+, CY 2009+CY2010, 6 rto 25 hrs, HSM, All days

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    Channel Reach

    The 3 channels reach out to more than 50 million viewersin the country weekly.

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    MCCS digital presence

    4 websites newsbullet.in, star.newsbullet.in, starmajha.com andstarananda.in

    YouTube/starnews /starmajha /starananda [20 Million Views/Month ] Number one News network on YouTube

    Facebook Starnews [2.8 L] Starmajha [1.4 L] Starananda [64 K]

    Twitter Starnews [61 K ] Starmajha[6 K ] Starananda [600 ]

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    The Rebranding

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    The Challenges

    The Rebranding had to be done within one month.

    We had to reach out to our entire genre within this period

    to inform them about the change.

    All our existing digital properties had to be migrated tothe new brand.

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    Objectives

    Recreate a new identity.

    Communicate the change seamlessly.

    Create mass awareness aboutrebranding.

    Reach maximum unique users

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    The Media

    TV

    Print

    Outdoor

    Digital

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    Digital

    Genre Reach (Unique Users)

    Hindi - 11 Million

    Marathi - 5 Million

    Bengali - 1 Million

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    Communication Channels Selected

    News

    Regional News

    Search, Social , Video &Ad Networks

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    The Message

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    Social Strategy

    90% of Indian internet audience is present on Social media

    Top Social platforms in India FB, Youtube, Twitter

    Approach

    Viral campaign Video promos on Youtube

    Social ad campaign

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    Viral Video - Namayana

    Video plays here

    A 3 minuter humorous animation film to promote our rebranding

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    Social impact

    4.5 Million users reached over Facebook during campaign.

    Out of this 1 million was Viral reach.

    Total impressions on Facebook = 19 Million

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    Facebook Viral Reach

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    Social Listening strategy

    Tools Used

    1. Google Alerts

    2. Social Mention

    3. Hootsuite

    4. Who Talking

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    Sentiments

    Mix of Positive and Negative sentiments around the Video.

    There was a significant amount of Negative sentiments

    around the video as the characters were similar tomythological religious characters.

    While there was nothing offensive about the video, we did

    not want too much negative sentiments attached to t hebrand at the early stages.

    We decided to take down the video

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    Reached 11 Million exclusive users

    Over all campaign Average CTR 0.36%

    Campaign results post rebranding

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    Channel status