central new mexico community college (cnm) albuquerque, nm barbara burrows, health, wellness &...
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Central New Mexico Community College (CNM)
Albuquerque, NM
Barbara Burrows, Health, Wellness & Public Safety
Patricia Gamboa, Math, Science & Engineering
Kim Jeffries, Business & Information Technology
On Course National Conference April 8-10, 2010
The Zen of Coaching: The Role of Achievement Coaches
In 1996, first position was funded through Carl D. Perkins grant for the School of Applied Technologies
In 1997, each school funded one Achievement Coach through a TVI Works grant
In 2000, Achievement Coaches hired in BIT, SAGE, HWPS and AT
History of Achievement Coaches at CNM
Achievement Coaches are a diverse group of professionals who bring a talent bank of knowledge, skills and abilities to support student success, retention and systems improvement efforts at CNM.
Who are the Achievement Coaches at CNM?
Academic & Life CoachingStudy SkillsTest TakingBalancing
school, family & work
Success PlansGraduation
Planning
Career CoachingGoal SettingStress
ManagementTime ManagementClassroom
Presentations and Workshops
Information & Referral Campus & Community
Tutoring ServicesAcademic AdvisementCounseling ServicesFacultyFinancial AidHealth ServicesSpecial ServicesOther Achievement
CoachesCareer Resource CenterJob Connection Center
ChildcareDomestic Violence
ResourcesEmergency Food &
ClothingHousing/Shelter/Rental
AssistanceHuman Services (Food
Stamps)Legal AssistanceTransportation
ConsultantTherapistAcademic AdvisorTeacherCoach
Popcorn: Riding A Bike
Coachees are creative, resourceful and whole
Powerful Question:
If I only noticed the creative, brilliant parts of my coachee, what would I have to let go of?
COACHES MOTTO. . .
C=Competencies
COACH Model
Here And Now
Reflect active listening and understanding of the coachee’s perspective
Evoke discovery, insight, commitment, or action
Open-ended questions create greater clarity, possibility, or new learning
Move the coachee toward what he/she desires, not justify or look backward
Powerful Questions
Get dumb and curious instead of taking the role of expert
It’s not important what you know, it’s what the coachee knows
You’re not responsible for their results
Using Powerful Questions
Each person at the table picks up a powerful question
Partner with the person to your leftTake turns asking your partner your powerful
questionEach person will have 2 minutes to respondThe person asking the question will only
listen
Pair Sharing: Powerful Questions
Designate someone at your table to be Ruben Follow the Competencies section of the
COACH ModelSpend 5 minutes selecting and asking Ruben
3 powerful questionsUse the coaching questions handout as a
guideComplete the Here And Now Section of the
Strategizing For Success handout
Coaching Video: Ruben
Only when you know where you want to go can you find a route
to get there.Dr. Howard Adams
Then And There
O =
Outcome
COACH Model
Partner with the person to your rightDesignate a person A and a person BPerson A is the ObserverPerson B is making the changesStand up back to backPerson B makes 3 changes Face your partnerPerson A: What 3 changes did you observe?Repeat
Change 3 Things
Use the Outcome section of the COACH Model and the powerful questions examples
Spend 5 minutes coaching Ruben in identifying his vision for his future
Record the goals and outcomes on the There And Then section of the Strategizing For Success handout
Coaching Video: Kristi
A =
Action
COACH Model
“Let not the fruit of action be your motive to action. Your business is with action alone, not with the fruit of the action.” Bhagavad-Gita
Use the Action section of the COACH ModelSpend 5 minutes coaching Ruben using the
powerful question examples to form action steps toward reaching his goals
Complete The Gap section of the Strategizing For Success handout
The Gap
CH =
Checking
COACH Model
Ask Ruben if all the goals were met, and his vision for his future were realized, what one word would he use to describe how he feels
Take Ruben’s word and write it on your pennant after the Equal sign
What two things would have to happen for the Outcome in the Success Formula?
Put those two words in the first two blanks on your pennant
Coaching Video: Aimee
Understanding the Material + Applying It to the Test = Accomplishment
Efficiency + Self Care = Successful
Good Prioritization + Acceptance = Reaching My Potential
Applying Knowledge + Acceptance = Competence
Study + Time = Learning & Understanding
Student Success Formulas
Success Plan
Barbara BurrowsSchool of Health, Wellness & Public [email protected]
Patricia GamboaSchool of Math, Science & [email protected]
Kim JeffriesSchool of Business & Information [email protected]
Contact Us