citizen engagement and community development
DESCRIPTION
Community empowerment in local governance has become a key component of government policy across the globe. Essentially, public services must primarily focus on the needs of citizens. Citizens should be engaged and involved in the development of services - the services which must be efficient, effective and innovative in their design and implementation. Governments are also realising that they need to involve their citizens in the planning and delivery of local solutions to local problems. RIPA International’s highly practical and networkfocused programmes and workshops will support your community empowerment initiatives, with front-line experts analysing community development initiatives and advising on what is required to build effective local services.TRANSCRIPT
Community empowerment in local governance has become a key component of government policy across the globe. Essentially, public services must primarily focus on the needs of citizens. Citizens should be engaged and involved in the development of services - the services which must be efficient, effective and innovative in their design and implementation. Governments are also realising that they need to involve their citizens in the planning and delivery of local solutions to local problems.
RIPA International’s highly practical and network-focused programmes and workshops will support your community empowerment initiatives, with front-line experts analysing community development initiatives and advising on what is required to build effective local services.
+44 (0)20 7808 5300 www.ripainternational.co.uk [email protected]
Citizen Engagement and Community Development
2011 Schedule, Spring - Summer
Month Weeks Start End
May
Public and Private Sector Corporate Governance 2 03 May 13 May
A Modern Approach to Procurement: A Strategic Perspective
2 09 May 20 May
Coaching and Mentoring 1 09 May 13 May
Impact Assessment 1 09 May 13 May
Public Sector Reform: Building Capacity and Performance
2 09 May 20 May
Project and Programme Management - Dar es Salaam 1 09 May 13 May
Consulting Skills 2 16 May 27 May
Judicial Ethics 1 16 May 20 May
Outsourcing in the Energy and Utility Sector 1 16 May 20 May
Speech Writing and Speech Making for Leaders - Lagos 1 23 May 27 May
Developing a Modern Human Resource Function 2 23 May 03 Jun
Communication Strategies 2 31 May 10 Jun
Executive Administration: Developing Core Skills for the Modern Personal Assistant
2 31 May 10 Jun
June
Mediation in the Workplace 1 06 Jun 10 Jun
Utility Debt Management: Maximising Income and Cash Flow
1 06 Jun 10 Jun
Public Financial Management: Planning and Control 2 06 Jun 17 Jun
Judicial Administration: Benchmarking the Effectiveness of Reform
2 13 Jun 24 Jun
Institutional Development for Permanent Secretaries and Senior Executives - Dubai
1 13 Jun 17 Jun
Combating Fraud in Governments, Business and Civil Society Organisations
2 13 Jun 24 Jun
Evaluating and Developing the Training Function 2 13 Jun 24 Jun
Procurement Audit 2 20 Jun 01 Jul
Project and Programme Management 2 20 Jun 01 Jul
Planning for Change: A Strategic Approach 1 20 Jun 24 Jun
Public Sector Reform: Building Capacity and Performance - Bridgetown
1 27 Jun 01 Jul
Implementing Sustainable Change 1 27 Jun 01 Jul
Judicial Case Management 1 27 Jun 01 Jul
Month Weeks Start End
June continued
Public Relations 2 27 Jun 08 Jul
Training the Trainer 2 27 Jun 08 Jul
Translating Policy into Legislation 2 27 Jun 08 Jul
July
Improving Performance and Productivity 2 04 Jul 15 Jul
Monitoring and Evaluation 2 04 Jul 15 Jul
Succession Planning and Talent Management - Lilongwe 1 04 Jul 08 Jul
Community Driven Development: Building Effective Local Services through Community Empowerment
1 04 Jul 08 Jul
Managing People Through Change: Attitudes and Behaviours
1 04 Jul 08 Jul
Supply Chain Management 1 11 Jul 15 Jul
Balanced Scorecard 2 11 Jul 22 Jul
Leadership 2 11 Jul 22 Jul
Ethics, Accountability and Corruption Prevention 2 18 Jul 29 Jul
Financial Risk Management 2 18 Jul 29 Jul
Job Evaluation and Workforce Development Planning 2 18 Jul 29 Jul
Maximising Information: Implementing Records Management Systems
2 18 Jul 29 Jul
Training the Trainer - Kuala Lumpur 1 25 Jul 29 Jul
Developing Strategic Skills for Organisational Improvement
2 25 Jul 05 Aug
Crisis Management 2 25 Jul 05 Aug
Gender Mainstreaming 2 25 Jul 05 Aug
August
Succession Planning and Talent Management 1 01 Aug 05 Aug
Procurement and Contract Management - Lusaka 1 08 Aug 12 Aug
Planning for Change: A Strategic Approach 1 08 Aug 12 Aug
Energy Audit Techniques 1 15 Aug 19 Aug
PRINCE2® 2 15 Aug 26 Aug
Implementing Sustainable Change 1 15 Aug 19 Aug
Managing People Through Change: Attitudes and Behaviours
1 22 Aug 26 Aug
Public Financial Management: Planning and Control 2 22 Aug 02 Sep
Negotiation and Conflict Resolution 2 30 Aug 09 Sep
Translating Policy into Legislation 2 30 Aug 09 Sep
September
Public Sector Reform: Building Capacity and Performance
2 05 Sep 16 Sep
Combating Cyber Crime 1 05 Sep 09 Sep
To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at [email protected] and quote ref 11CECD1
Tax – Fees for UK programmes and workshops are subject to UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.
What you will learn: � The purpose of community policing � Enlisting community members as partners of the police � Community perceptions of crime � Improving the experience of those who have contact with the police � Establishing neighbourhood policing � Achieving effective community engagement, public involvement and understanding
� Ensuring local accountability of policing � Setting measures and targets in supporting effective community engagement
� Planning and implementing change to practices and procedures in working with local communities
Benefits of attending - You will be able to: � Plan and implement strategies that make the needs and concerns of citizens integral to the way policing is conceived, managed and delivered
� Consider the advantages and challenges of a citizen-oriented approach to policing
� Identify arguments for and barriers to the adoption of community-based approaches to policing in your country
Community Policing
Programme aimSince the mid-1980s, police forces around the world have tried to develop an effective working relationship with local communities to combat crime. Many of these initiatives form part of a broader social and political agenda aimed both at enhancing access to justice, and at building and sustaining safer communities.
This programme highlights recent community policing initiatives in the UK and reviews international best practice in this area. It recognises that citizen-focused policing applies within forces, at all levels, not just the public-facing departments.
What you will learn: � Widening and deepening empowerment opportunities locally � Methods to ensure that empowerment is an important priority for public sector bodies
� Fostering greater accountability in local services � Developing active community ownership � Participatory budgeting � Exploration of community and its leadership � Customer-driven commissioning and service design � Engaging the community in both urban and rural planning � Strengthening local representative democracy and political involvement � What success criteria to employ when reviewing community involvement
Benefits of attending - You will be able to: � Hear first-hand from local government representatives, local bodies, civil society organisations and other agencies involved in community engagement in England and Wales about key initiatives currently underway.
Community-Driven Development: Building Effective Local Services through Community Empowerment and Local Leadership
Workshop aimGovernments should openly respond to, engage with, and support the needs and capabilities of the whole population they serve. Citizens need to believe that they can influence local decisions and participate in developing their community and country.
This highly practical workshop offers insight into key contemporary initiatives here in the UK. There will be facilitated development sessions, speakers looking at the theory and practice of engagement, and visits to projects and initiatives with representatives of local authorities, community groups and local agencies.
Location: Duration: Fees: Dates: London Two Weeks £3,750 03 Oct – 14 Oct
Location: Duration: Fees: Dates: London Two Weeks £3,750 25 Jul – 05 Aug
Location: Duration: Fees: Dates: London One Week £2,200 04 Jul – 08 Jul
Location: Duration: Fees: Dates: London One Week £2,200 05 Sep – 09 Sep
Gender Mainstreaming
Combating Cyber Crime
Programme aimThe goal of mainstreaming gender equality is not about adding a ‘woman’s component’ or even a ‘gender equality component’ into an existing activity. It means bringing the experience, knowledge and interests of women and men to bear on policy making, management processes and on the delivery of services.
This programme provides a practical focus for developing and implementing tools and techniques to ensure the successful inclusion of gender mainstreaming strategy across a wide range of policy, programme and project initiatives.
Workshop aimThe use of computer networks to commit fraud, identity theft, data espionage and other criminal activity is an ever-present and growing threat to the integrity of organisations around the globe.
While the risk of cyber crime can never be completely eradicated, this workshop will introduce you to a range of techniques to combat it. Led by highly experienced fraud and computer crime investigators, the programme covers the key elements of cyber crime and some practical responses.
What you will learn: � Understanding the goals and principles of mainstreaming for key decision makers
� Implementing appropriate organisational arrangements and processes � Building the resources to facilitate women’s participation and empowerment
� Using analytical techniques and tools including □ Gender indicators and indexes, such as the UNDP gender and development Index (GDI) and Gender Empowerment Measure (GEM)
□ Gender impact assessment and its application to: – Surveys and forecasts – Cost–benefit analyses, checklists and guidelines – Techniques and tools for consultation and participation
□ Participation within your organisation/stakeholders of both sexes in the decision-making, monitoring and evaluation process
Benefits of attending - You will be able to: � Make a direct impact on decision-making in mainstreaming policies, programmes and projects
� Understand, develop and undertake gender budgeting and gender audits, with concrete financial allocations to address gender and women’s issues
� Enable progress toward gender equality to be monitored
What you will learn: � The history of cyber crime and the threat it poses to your country � Effective computer crime legislation � Balancing financial security and costs with human security � Assessing and managing risk � Incident reporting systems � Virtual security: emails, viruses and hackers � Detecting and preventing money laundering � Computer forensics and the nature of evidence � Retrieving evidence from computers, mobile telephones, Blackberries and PDAs
� Proactive techniques that have been applied successfully � Increasing the likelihood of successful prosecution
Benefits of attending - You will be able to: � Assess the potential risk to your organisation from cyber crime and develop techniques to deter it
� Launch a cyber crime investigation � Review information security and better detect and prevent money laundering and fraudulent transactions
100% of delegates who attended our ‘Combating Cyber Crime’ course said that the topics covered by our Director of Studies and the material produced was ‘excellent’. Evaluation undertaken by 12 clients
What you will learn: � The purpose of community policing � Enlisting community members as partners of the police � Community perceptions of crime � Improving the experience of those who have contact with the police � Establishing neighbourhood policing � Achieving effective community engagement, public involvement and understanding
� Ensuring local accountability of policing � Setting measures and targets in supporting effective community engagement
� Planning and implementing change to practices and procedures in working with local communities
Benefits of attending - You will be able to: � Plan and implement strategies that make the needs and concerns of citizens integral to the way policing is conceived, managed and delivered
� Consider the advantages and challenges of a citizen-oriented approach to policing
� Identify arguments for and barriers to the adoption of community-based approaches to policing in your country
Community Policing
Programme aimSince the mid-1980s, police forces around the world have tried to develop an effective working relationship with local communities to combat crime. Many of these initiatives form part of a broader social and political agenda aimed both at enhancing access to justice, and at building and sustaining safer communities.
This programme highlights recent community policing initiatives in the UK and reviews international best practice in this area. It recognises that citizen-focused policing applies within forces, at all levels, not just the public-facing departments.
What you will learn: � Widening and deepening empowerment opportunities locally � Methods to ensure that empowerment is an important priority for public sector bodies
� Fostering greater accountability in local services � Developing active community ownership � Participatory budgeting � Exploration of community and its leadership � Customer-driven commissioning and service design � Engaging the community in both urban and rural planning � Strengthening local representative democracy and political involvement � What success criteria to employ when reviewing community involvement
Benefits of attending - You will be able to: � Hear first-hand from local government representatives, local bodies, civil society organisations and other agencies involved in community engagement in England and Wales about key initiatives currently underway.
Community-Driven Development: Building Effective Local Services through Community Empowerment and Local Leadership
Workshop aimGovernments should openly respond to, engage with, and support the needs and capabilities of the whole population they serve. Citizens need to believe that they can influence local decisions and participate in developing their community and country.
This highly practical workshop offers insight into key contemporary initiatives here in the UK. There will be facilitated development sessions, speakers looking at the theory and practice of engagement, and visits to projects and initiatives with representatives of local authorities, community groups and local agencies.
Location: Duration: Fees: Dates: London Two Weeks £3,750 03 Oct – 14 Oct
Location: Duration: Fees: Dates: London Two Weeks £3,750 25 Jul – 05 Aug
Location: Duration: Fees: Dates: London One Week £2,200 04 Jul – 08 Jul
Location: Duration: Fees: Dates: London One Week £2,200 05 Sep – 09 Sep
Gender Mainstreaming
Combating Cyber Crime
Programme aimThe goal of mainstreaming gender equality is not about adding a ‘woman’s component’ or even a ‘gender equality component’ into an existing activity. It means bringing the experience, knowledge and interests of women and men to bear on policy making, management processes and on the delivery of services.
This programme provides a practical focus for developing and implementing tools and techniques to ensure the successful inclusion of gender mainstreaming strategy across a wide range of policy, programme and project initiatives.
Workshop aimThe use of computer networks to commit fraud, identity theft, data espionage and other criminal activity is an ever-present and growing threat to the integrity of organisations around the globe.
While the risk of cyber crime can never be completely eradicated, this workshop will introduce you to a range of techniques to combat it. Led by highly experienced fraud and computer crime investigators, the programme covers the key elements of cyber crime and some practical responses.
What you will learn: � Understanding the goals and principles of mainstreaming for key decision makers
� Implementing appropriate organisational arrangements and processes � Building the resources to facilitate women’s participation and empowerment
� Using analytical techniques and tools including □ Gender indicators and indexes, such as the UNDP gender and development Index (GDI) and Gender Empowerment Measure (GEM)
□ Gender impact assessment and its application to: – Surveys and forecasts – Cost–benefit analyses, checklists and guidelines – Techniques and tools for consultation and participation
□ Participation within your organisation/stakeholders of both sexes in the decision-making, monitoring and evaluation process
Benefits of attending - You will be able to: � Make a direct impact on decision-making in mainstreaming policies, programmes and projects
� Understand, develop and undertake gender budgeting and gender audits, with concrete financial allocations to address gender and women’s issues
� Enable progress toward gender equality to be monitored
What you will learn: � The history of cyber crime and the threat it poses to your country � Effective computer crime legislation � Balancing financial security and costs with human security � Assessing and managing risk � Incident reporting systems � Virtual security: emails, viruses and hackers � Detecting and preventing money laundering � Computer forensics and the nature of evidence � Retrieving evidence from computers, mobile telephones, Blackberries and PDAs
� Proactive techniques that have been applied successfully � Increasing the likelihood of successful prosecution
Benefits of attending - You will be able to: � Assess the potential risk to your organisation from cyber crime and develop techniques to deter it
� Launch a cyber crime investigation � Review information security and better detect and prevent money laundering and fraudulent transactions
100% of delegates who attended our ‘Combating Cyber Crime’ course said that the topics covered by our Director of Studies and the material produced was ‘excellent’. Evaluation undertaken by 12 clients
Community empowerment in local governance has become a key component of government policy across the globe. Essentially, public services must primarily focus on the needs of citizens. Citizens should be engaged and involved in the development of services - the services which must be efficient, effective and innovative in their design and implementation. Governments are also realising that they need to involve their citizens in the planning and delivery of local solutions to local problems.
RIPA International’s highly practical and network-focused programmes and workshops will support your community empowerment initiatives, with front-line experts analysing community development initiatives and advising on what is required to build effective local services.
+44 (0)20 7808 5300 www.ripainternational.co.uk [email protected]
Citizen Engagement and Community Development
2011 Schedule, Spring - Summer
Month Weeks Start End
May
Public and Private Sector Corporate Governance 2 03 May 13 May
A Modern Approach to Procurement: A Strategic Perspective
2 09 May 20 May
Coaching and Mentoring 1 09 May 13 May
Impact Assessment 1 09 May 13 May
Public Sector Reform: Building Capacity and Performance
2 09 May 20 May
Project and Programme Management - Dar es Salaam 1 09 May 13 May
Consulting Skills 2 16 May 27 May
Judicial Ethics 1 16 May 20 May
Outsourcing in the Energy and Utility Sector 1 16 May 20 May
Speech Writing and Speech Making for Leaders - Lagos 1 23 May 27 May
Developing a Modern Human Resource Function 2 23 May 03 Jun
Communication Strategies 2 31 May 10 Jun
Executive Administration: Developing Core Skills for the Modern Personal Assistant
2 31 May 10 Jun
June
Mediation in the Workplace 1 06 Jun 10 Jun
Utility Debt Management: Maximising Income and Cash Flow
1 06 Jun 10 Jun
Public Financial Management: Planning and Control 2 06 Jun 17 Jun
Judicial Administration: Benchmarking the Effectiveness of Reform
2 13 Jun 24 Jun
Institutional Development for Permanent Secretaries and Senior Executives - Dubai
1 13 Jun 17 Jun
Combating Fraud in Governments, Business and Civil Society Organisations
2 13 Jun 24 Jun
Evaluating and Developing the Training Function 2 13 Jun 24 Jun
Procurement Audit 2 20 Jun 01 Jul
Project and Programme Management 2 20 Jun 01 Jul
Planning for Change: A Strategic Approach 1 20 Jun 24 Jun
Public Sector Reform: Building Capacity and Performance - Bridgetown
1 27 Jun 01 Jul
Implementing Sustainable Change 1 27 Jun 01 Jul
Judicial Case Management 1 27 Jun 01 Jul
Month Weeks Start End
June continued
Public Relations 2 27 Jun 08 Jul
Training the Trainer 2 27 Jun 08 Jul
Translating Policy into Legislation 2 27 Jun 08 Jul
July
Improving Performance and Productivity 2 04 Jul 15 Jul
Monitoring and Evaluation 2 04 Jul 15 Jul
Succession Planning and Talent Management - Lilongwe 1 04 Jul 08 Jul
Community Driven Development: Building Effective Local Services through Community Empowerment
1 04 Jul 08 Jul
Managing People Through Change: Attitudes and Behaviours
1 04 Jul 08 Jul
Supply Chain Management 1 11 Jul 15 Jul
Balanced Scorecard 2 11 Jul 22 Jul
Leadership 2 11 Jul 22 Jul
Ethics, Accountability and Corruption Prevention 2 18 Jul 29 Jul
Financial Risk Management 2 18 Jul 29 Jul
Job Evaluation and Workforce Development Planning 2 18 Jul 29 Jul
Maximising Information: Implementing Records Management Systems
2 18 Jul 29 Jul
Training the Trainer - Kuala Lumpur 1 25 Jul 29 Jul
Developing Strategic Skills for Organisational Improvement
2 25 Jul 05 Aug
Crisis Management 2 25 Jul 05 Aug
Gender Mainstreaming 2 25 Jul 05 Aug
August
Succession Planning and Talent Management 1 01 Aug 05 Aug
Procurement and Contract Management - Lusaka 1 08 Aug 12 Aug
Planning for Change: A Strategic Approach 1 08 Aug 12 Aug
Energy Audit Techniques 1 15 Aug 19 Aug
PRINCE2® 2 15 Aug 26 Aug
Implementing Sustainable Change 1 15 Aug 19 Aug
Managing People Through Change: Attitudes and Behaviours
1 22 Aug 26 Aug
Public Financial Management: Planning and Control 2 22 Aug 02 Sep
Negotiation and Conflict Resolution 2 30 Aug 09 Sep
Translating Policy into Legislation 2 30 Aug 09 Sep
September
Public Sector Reform: Building Capacity and Performance
2 05 Sep 16 Sep
Combating Cyber Crime 1 05 Sep 09 Sep
To provisionally reserve your place or to obtain further details on any of RIPA International’s workshops or programmes, call now on: +44 (0)20 7808 5300 or email us at [email protected] and quote ref 11CECD1
Tax – Fees for UK programmes and workshops are subject to UK VAT which is applied at the prevailing rate of 20% to all non exempt bodies as determined by UK Revenue and Customs. RIPA International is a division of Capita Business Services Limited. Registered office: 71 Victoria Street, Westminster, London, SW1H 0XA. Registered in England No. 2299747. Part of Capita plc.