The digital platform evolution

Maurice Nettesheim, BT

2

Digital Ecosystem Management (DEM)Digital Ecosystem Management

Auto Utility Banks City Govt Retail

Media Agri Home Work HealthTransport

40%of the worlds top 30 brands

70%of the worlds $1bn+ Unicorns

$4 trilliontotal market value today

3

The most disruptive trends

Source: The BT CIO report 2016 – the digital CIO.

4

37%

38%

44%

0% 10% 20% 30% 40% 50%

Marketing & Digital Strategy

Client Services & Relationship Management

Design/Research and Development

Departments most Ambitious for Change

Source: The BT CIO report 2016 – the digital CIO.

5

9%

16%

19%

0% 10% 20% 30% 40% 50%

Purchasing/Procurement

Human Resources & Training

Trading / Merchandise / Quality Control

Departments least Ambitious for Digital and Technology Change

Source: The BT CIO report 2016 – the digital CIO.

6

46%

46%

49%

51%

0% 10% 20% 30% 40% 50% 60%

Hindered by Legacy systems

Working towards being more agile

Aim to improve time to market

Pressure from bussiness units

Why has your organisation a multispeed IT model?

Source: The BT CIO report 2016 – the digital CIO.

7

Business to Business Digital Ecosystem Management

Products Customers Orders Invoices Finance

8

BT

CM

S

BT Compute Management SystemGlobally consistent, yet locally adaptable, with full central control

Commercial Offerings

Supply Chain Functions

End

Customers

Sell-side Functions

• Sell products, services and data

• Sell packages & white label

• Charging & accounting per region / currency

• Billing & payments

• Varies per channel

Supply Chain Functions

• Aggregate commercial offerings

• Set provider pricing and offers

• Allocate revenue and charges

• Billing & Payments

BT Cloud Compute BT Private Compute

Retail Offerings

Ecosystem Enablement Platform

• Patented Identity Management

• Incorporating Bearing Point Infonova R6

Sell Side Functions

BT in UK BT in Brazil BT in China BT in …

BT Telehousing

Wholesale Offerings

BT Compute for

Microsoft Azure

BT Compute

StorageApps from BT

End

-to

-en

d S

LAs

End

-to

-en

d t

rust

pri

vacy

& s

ecu

rity

99

BT Compute Management system

Single point of control to manage cloudinfrastructure, apps and storage.

BT network.

Cloud Connect

Compute Management System (CMS).User interface and identity management system

Contract – Price – Order - Provision.

Management APIs.

Vendor agonistic.

Services.

Telehousing – Cloud Compute – Private Compute –Compute Storage – Apps from BT

Locations.

25 locations - 20 countries - 5 continents.

IRUK DE FR ES IT NL MX CO BR

SG HK JP BE IN CA SA ZA US AR

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BT Personalised CMS – Digital Ecosystem Management as a ServiceEnabling customer to become a digital Service Provider

Case Study: A global Digital print Company

BT

P

ers

on

alis

ed

C

MS

Commercial Offerings

Supply Chain

Functions

End

Customers

BT Cloud Compute BT Private Compute

Sell Side

Functions

Company in UK Company in GER Rest of Europe …

i-Invoicing

Wholesale

Offerings

End

-to

-en

d S

LAs

BT Compute

StorageApps from BT Other services

already rolled-out globally, pre-connected, and ready for customers systems with full

BSS integration

1/5 of typical time-to-market 60-80% less implementation cost and beyond setup it’s all

PAYG

Start-to-finish assisted journey by BT Advise Compute from discovery to design & delivery

• Aggregate commercial offerings

• Set provider pricing & offers

Commercial

Offerings

• Sell products, services & data

• Sell packages & white label

• Charging & accounting per region

• Allocate revenue & charges

• Billing & payments

• Billing & payments

• Varies per channel

TM Forum Excellence award 2015for Open Digital Ecosystem

End

-to

-en

d t

rust

pri

vacy

& s

ecu

rity