club of-the-future-e-hype
TRANSCRIPT
UNIVERSITY of HOUSTONCONRAD N. HILTON COLLEGE
HRMA 2382: CLUB MANAGEMNT (Spring Semester, 2015)
Blake Myers Camille Weislinger Charlie ChoiCeleste Rodriguez
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CLUB OF THE FUTURE
In 2014, 70% of American workers are “not engaged” or “actively disengaged” Younger workers are least engaged
2013 2014
Generation Y 27.5% 28.9%
Generation X 29.6% 32.2%
Baby Boomers 30.9% 32.7%
Traditionalists 38.3% 42.2%
U.S. Employee Engagement, by Generation
THE CHALLENGE FOR INTERNAL COMMUNICATIONS:EMPLOYEE ENGAGEMENT
Our Employee App
WHAT IS E-HYPE™?E-Hype™ is a native app technology
platform for internal communications
Robust user interface
Easy-to-use content
management system
Integrates with a company’s
active employee directory
BENEFITS OF E-HYPE™
Sustainable
Employee Engagement/
Sense of belonging
Employment retention and
morale
Effective Communication
AT&T 14:30
Upcoming Events
Schedule Gallery
Chat
SurveyTraining Contest
Pay StubsMail
Login LogoutMagnolia Country Club
Company’s Upcoming Events • Get more information for events
before working them• Be aware of what’s happening at
the club
Employees’ Upcoming Events • Share the latest news• Celebrate our accomplishments• Team building • eg. Monthly Socials, Seasonal
Events, Department Outings, Lunch and Learn
Upcoming Events
• Schedule will be posted to E-Hype• Convenience, save time and can be viewed immediately• Eliminate Schedule Conflicts
eg. overlapping shifts, overtime, and unavailability
• Request to change shifts with other employees • Request off dates • Automatic alerts/ reminders
give employees less chance to misread, forget shifts or no-shows
Employee Schedule
• Highlight Company Culture - how well
they treat employee
• For all company events
eg. the annual staff party, the
Christmas party and various other staff
events
• Allow ratings, comments and tagging
• Keeping memories
• ✔ Builds community
• ✔ Sense of belonging to the company
• ✔ Employee Interaction
• ✔ Employee Engagement
Employee Gallery
Chat & ContactsA simple and secure messaging application for coworkers
Real time text, audio, video-chat and data transfer
Set up different private chat rooms for each department
Group or one-on-one messaging can be customized or tailored based on your choices
Stay in touch with colleagues
Improves the internal communication
Increases the identification of the employees with the company
Employee directory shows employees name, photo, email, extension number, title and department
✔ Initiate a chat with them, make a call, ask them questions or visit their full profile.
• Formal E-mails
eg. Announcement of a new policy
• Informal E-mails
eg. Announcement of a company party
• Takes less time to send an email than it does to
conduct a company meeting or distribute
paper memos to everyone.
• Allows for quick updates/reminders
• Send information and company updates to
employees without interrupting their work
• Employee Self-service • Convenient, 24/7 online access
• Access pay stubs on the app, access online W-2 • View bank information for direct deposit
• Easy confirmation of employer-initiated employment status, rate of pay/salary, or other changes
• Reduces reliance on management for timely information
Pay-Stubs
Employee Training
Club background information
A tool to enhance employees’ work performance
Provides training manual and training videos
Provides a platform to communicate with employees
Take Corrective Actions
Recalling memories on job responsibilities
• Keep employees motivated • Increase productivity, improve worker morale
• Build team spirit and mutual trust• Reduce stress from work
• Offers rewards and prizes for multiple places• eg. Best Dressed, sports contests and karaoke night
• e.g. Planned spontaneous recognition: Management will keep a close eye on all employees, evaluating their performance. Employees know they are being evaluated,
but aren’t aware of the specific area of evaluation and therefore, perform at their absolute all around best.
Monthly Contest
Employee Survey
MONTHLY SURVEYS
• Encourage feedback & ideas
• Staff ✔ new & creative ideas
• Managers and supervisors
✔ pay attention to them
• Improvements & innovations in customer services or cost-saving ideas
• ✔ Lump-sum bonuses
• Best idea of the month
• Their concern & enthusiasm
• Emplyee Motivation
LIMITATIONS OF E-HYPE™
Some employees may not have a smart phone
May distract employees from
work
Time-Consuming High Setup Cost
How much does it cost to build E-Hype™?
Conclusion