communication theory powerpoint

8/10/2019 Communication Theory PowerPoint

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COMMUNICATION

Communication: Process of sending and receiving

messages

Nonverbal - communicating without the use of words

Kinesics: body language


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NON-VERBALCOMMUNICATION

(TOTALOF9)

Vocalization: sighs, groans, laughs

Eye Contact


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CONTINUENON-VERBAL

Touch

Proxemics (management of space)

Humans are territorial like animals

How do you react when someone is a

Close talker?


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CONTINUENON-VERBAL

Dance

Signs

Sign Language


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CONTINUENON-VERBAL

Visual Art Forms

Edvard Munchs The Scream
http://upload.wikimedia.org/wikipedia/en/f/f4/The_Scream.jpg


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COMMUNICATION: VERBAL

Verbal: communication through the use of words and

includes paralanguage.

Paralanguage: The way we say our own words

(volume, stress, pitch)

Process of Symbolic Speech

The Process of Symbolic Speech is a bridge between

the speaker and listener where private ideas are made

public.

Communication is successful when the listener hears

the same message the speaker sends.

Communication breaks down if the decoded (heard)

message is different from the encoded (spoken)

message.


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MESSAGEMODELDIAGRAM

Sender (initiates) Receiver

-idea -message

-encoding -decoding

-message -idea


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VERBALCOMMUNICATION (CONT)

(a)The speaker is influenced by four factors:

(1)Words known. Limited by own vocabulary

(2)Estimation of whether or not words suit hisaudience (age, background, technical expertise)

(3)Assessment of social context (cursing around

friends or grandparents)

(4)Types of words associated with ideas tocommunicate (Shut up, Be quiet, Settle down)


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CONTINUEPROCESS

(b) SendingHas an idea and chooses words to convey it.

(c)Message

(d)Receivingthe message faces distracters (noise,

volume)

(e)Interpretingno assurance symbols will be interpretedas the speaker intended

(f)Listenerone who reacts to message conveyed. Howlistener reacts is dependent upon past experiences


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PROBLEMSWITHTHE

MESSAGEMODEL(TOPOFPAGE4)

Language is ambiguouslistener must determine whichof the possible meanings of an expression is the one thespeaker intended

What the speaker is referring to is vague

Listener fails to recognize the speakers intentions

Ill be here tonight (prediction? promise? threat?)

We speak non-literally (sarcasm, euphemisms)

We speak indirectlywe are communicating more than

what our words say Did you drive today means, Can I get a ride home?

Speaker and listener do not share similar backgrounds orexperiences


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CONTINUEPROBLEMS(M IDDLEOFPAGE4)

Dialectical differences

Regional: pop or soda; hoagie, sub, or hero.

Pronunciation: water, aunt, Acme

British/American: biscuit/cookie, truck/lorry,trunk/boot

Languageis a learned shared patterned systemof arbitrary vocal symbols through which asociety interacts and communicates in terms of a

common cultural experience

communication theory powerpoint

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