comscore beyond the pc southeast asia july2011
TRANSCRIPT
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Beyond The PC:How Digital Consumption is Evolving
comScore Webinar 19 July 2011
Joe Nguyen Vice President, Southeast Asia & India | comScore, Inc. ( NASDAQ:SCOR)
hp +65 9478 2100 | [email protected]
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comScore is a Global Leader in Measuring the Digital World
NASDAQ SCOR
Clients 1,600+ worldwide
Employees 1,000+
Headquarters Reston, VA
Global Coverage170+ countries under measurement;
43 markets reportedLocal Presence 30+ locations in 21 countries
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Global Coverage, Local Presence
comScore Locations
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comScores Innovative Approach Revolutionizes Measurement
CENSUSPANEL
2 Million Person Panel
360View of Person BehaviorPERSON-Centric Panel with
SITE-Census Measurement
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Unified Digital Measurement (UDM)
Patent-Pending Methodology
Adopted by 90% of Top U.S. Media Properties
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Topics:
1) Unified Digital Methodology: Overview & Update
2) Introducing Device Essentials
3) Introducing Total Universe Reporting
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Unified Digital Measurement:
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What are we unifying?
Panel Audience Measurement
Methodology: Recruitsrepresentative users to be on panel
and continually tracks & reportsonline behavior
Primary Uses: Understanding theMARKET, media planning,demographic profile
Site Centric Analytics
Methodology: Tools/codes onpublishers site that tracks
visitors behavior as theynavigate through the site.
Primary Uses: UnderstandingYOUR visitors behavior, Siteoptimization, campaign tracking
and reporting
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Differences
Panel Site Centric
Person demographics 360-degree view of customer Better duration and usage
measurement
UVs not affected by bots or cookiedeletion Cross-site usage Audience overlap Difficult to game However: Universe limited to H&W
Niche audiences difficult tomeasure
Census: Visibility into total universetonnage (outside panel universe)
More timely reporting However:
Requires industry participation No person demographics Affected by bot traffic UV measurement inaccurate due
to cookie blocking or deletion No standardization around page
counting
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Internet = The Most Measurable Medium
How many real users?
What kind of users arethey?
Which request is a validPage View?
How long did the usersspend on my site?
100% Accurate count ofserver requests, but
http://images.google.com/imgres?imgurl=http://www.masternewmedia.org/images/web_widgets_440.jpg&imgrefurl=http://www.masternewmedia.org/news/2006/11/27/digital_content_distribution_made_easy.htm&usg=__IpA8Z-jsXcgl_HAlanyQUE1S2V4=&h=332&w=440&sz=36&hl=en&start=1&um=1&tbnid=ofqPdTmVXfNL6M:&tbnh=96&tbnw=127&prev=/images?q=widgets&hl=en&rlz=1T4RNWN_enUS271US271&sa=N&um=1http://rds.yahoo.com/_ylt=A0WTefeN5CFKy4kAWAuJzbkF;_ylu=X3oDMTBxM2FndnFuBHBvcwMxBHNlYwNzcgR2dGlkA0kxMTBfMTMx/SIG=1i9jt037n/EXP=1243821581/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=robots&fr2=tab-web&w=375&h=500&imgurl=static.flickr.com/19/22613809_07909f7388.jpg&rurl=http://www.flickr.com/photos/winterlong/22613809/&size=53k&name=robots&p=robots&oid=a07b2bc483984aee&fr2=tab-web&fusr=winterlong&hurl=http://www.flickr.com/photos/winterlong/&no=1&tt=2287034&sigr=11hco4tr7&sigi=11cq4jrtf&sigb=121gjqthh&sigh=1186p84bhhttp://rds.yahoo.com/_ylt=A0WTefc05SFKDmQAu1aJzbkF;_ylu=X3oDMTByOTNib3Q1BHBvcwMzMARzZWMDc3IEdnRpZANJMTEwXzEzMQ--/SIG=1gnqkv80v/EXP=1243821748/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=pc&b=22&ni=21&ei=utf-8&y=Search&pstart=1&w=200&h=155&imgurl=www.pc-kvalitne.cz/pictures/ilustration/pc_sestava_m.jpg&rurl=http://www.pc-kvalitne.cz/&size=27k&name=pc+sestava+m+jpg&p=pc&oid=923b199babb20e46&fr2=&no=30&tt=62760621&b=22&ni=21&sigr=10qv0edht&sigi=11o7vg5bd&sigb=12n485jb3http://rds.yahoo.com/_ylt=A0WTefbH7SFKmIwA4PGJzbkF;_ylu=X3oDMTByZzhiaTJvBHBvcwMyNARzZWMDc3IEdnRpZANJMTEwXzEzMQ--/SIG=1iq9bo1u6/EXP=1243823943/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=banner+ads&b=22&ni=21&ei=utf-8&pstart=1&fr2=sg-gac&w=560&h=138&imgurl=www.credenceonline.com/images/banners/special-offer-banner.jpg&rurl=http://www.credenceonline.com/banner-design-portfolio.html&size=20k&name=special+offer+ba...&p=banner+ads&oid=8f94854d3d754ce4&fr2=sg-gac&no=24&tt=124823&b=22&ni=21&sigr=11qrit6sj&sigi=11u7u63j5&sigb=1312o72hohttp://rds.yahoo.com/_ylt=A0WTefX75iFKWk0BzCKjzbkF/SIG=12tdn1kpr/EXP=1243822203/**http:/www.kingdom-travel.com/Disney_Cruise_Line/_Images/InternetCafe.jpghttp://rds.yahoo.com/_ylt=A0WTeffh5CFKy4kAyWSJzbkF;_ylu=X3oDMTBxaGcxMDQ4BHBvcwM0BHNlYwNzcgR2dGlkA0kxMTBfMTMx/SIG=1fokmobjg/EXP=1243821665/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=laptop&ei=utf-8&y=Search&w=159&h=184&imgurl=www.itfactory.co.uk/images/laptop-buyers-guide-2-img.jpg&rurl=http://www.itfactory.co.uk/laptop-buyers-guide-2.php&size=3k&name=laptop+buyers+gu...&p=laptop&oid=544f6418f2391524&fr2=&no=4&tt=6104767&sigr=11ksf9etq&sigi=11o0nl59t&sigb=127mi4ld8http://rds.yahoo.com/_ylt=A0WTefPr5SFKlUIBhTOJzbkF;_ylu=X3oDMTByY3NwOG50BHBvcwMyOQRzZWMDc3IEdnRpZANJMTEwXzEzMQ--/SIG=1i1sldcvh/EXP=1243821931/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=iphone&b=22&ni=21&ei=utf-8&pstart=1&fr2=sg-gac&w=450&h=600&imgurl=dvice.com/pics/iphone_review.jpg&rurl=http://dvice.com/archives/2007/07/review_i_came_i_saw_iphone_idr.php&size=84k&name=iphone+review+jp...&p=iphone&oid=6bbb9c923c3ff452&fr2=sg-gac&no=29&tt=9262585&b=22&ni=21&sigr=124lopoc2&sigi=1103avh41&sigb=12tcri8i3 -
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PAGE TAGS
Unified Digital Measurement (UDM) Establishes Platform For
Panel + Census Data Integration
PANEL
Unified Digital Measurement (UDM)
GlobalPERSON Measurement
GlobalMACHINE Measurement
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How are Unified UVs Calculated?
The Cookie Deflation Factor takes into account cross-machine duplication,multiple persons per machine, etc. and may be seen as a function of:
Total site usage (the PPC from above)
Visitation frequency
Usage intensity
Key point: comScore is able to adjust both panel reach (UV) and panel
intensity (PV, duration) in incorporating census data into Media Metrix
Site-Level Application
Unified UV = Total Census Cookies
Cookie Deflation Factor
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Which Directly Measures Over 1,000,000 Domains Globally
A brief representation of domains that are currently tagging with comScore
http://www.expedia.ca/daily/enc4105/home/default.asphttp://www.demandmedia.com/ -
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Introducing Device Essentials
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We provide insight across device types (what are customers using)and content consumption (what are customers doing).
Device coverage across WiFi
and non-WiFi connections.
Device Type
PC
(Windows, Mac)Mobile Handsets
Feature Phone
Smartphone
ConnectedDevices
Tablets
(iPad, etc.)
eReaders(Kindle, Nook,
etc.)
Game Consoles(Wii, PSP, DS,
etc.)
Music (iPodTouch)
We also measure the content that
customers are consuming by category.
DE Allows Reporting By:
Device Type
Device Operating System
ISP or Carrier
Country and Region
HTML Type (Standard HTML,Mobile-optimized)
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An Overview of Total Device Traffic for Select Markets
Singapore rankssecond among marketsstudied for share oftraffic from non-computerdevices (5.9%). Non-computer devices
account for similarshares of traffic inMalaysia (3.6%) and HongKong (3.5%).
4.3% of traffic in
Australia and 3.4% oftraffic in India came fromnon-computer devices aswell.
70% 75% 80% 85% 90% 95% 100%
BrazilArgentina
France
Germany
Chile
Spain
Netherla
IndiaCanada
Hong
Malaysia
Australia
UK
Singapore
U.S.
Share of Non-Computer Device Traffic for Select MarketsSource: comScore Device Essentials, May 2011
Computer Non-Computer
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Share of Total Traffic by Device Type in Singapore
Non-Computer Devices
Tablet
Other Devices
Mobile
4% of total traffic in Singapore came from mobile devices
4.0%
1.6%
0.3%
94.1% 5.9%
Share of Total Traffic by Device Type in Singapore
Source: comScore Device Essentials, Singapore, May 2011
Mobile Tablet Other Computer
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Share of Total Traffic by Device Type in Malaysia
Non-Computer Devices
Tablet
Other Devices
Mobile
2.4% of total traffic in Malaysia came from mobile devices
2.4%
1.1%
0.1%
96.4% 3.6%
Share of Total Traffic by Device Type in MalaysiaSource: comScore Device Essentials, Malaysia, May 2011
Mobile Tablet Other Computer
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Share of Total Traffic by Device Type in Hong Kong
Non-Computer Devices
Tablet
Other Devices
Mobile
1.9% of total traffic in Hong Kong came from mobile devices
1.9%
1.5%
0.1%
96.5% 3.5%
Share of Total Traffic by Device Type in Hong KongSource: comScore Device Essentials, Hong Kong, May 2011
Mobile Tablet Other Computer
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Comparison of Non-Computer Device Traffic by Device Type
Tablets drive 42.0% of non-computer traffic in Hong Kong thehighest percentage for tablet share of non-computer traffic seenacross the markets in this study.
55.0%
66.6%
67.3%
42.0%
30.8%
27.7%
3.0%
2.5%
5.0%
40% 50% 60% 70% 80% 90% 100%
Hong Kong
Malaysia
Singapore
Share of Non-Computer Traffic by Device TypeSource: comScore Device Essentials, May 2011
Mobile Tablet Other
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Non-Computer Device Share of Newspaper Content Traffic
Hong Kong Malaysia Singapore
Other Non-Computer 0.2% 0.2% 0.2%
Tablet 2.6% 2.6% 2.8%
Mobile 2.9% 3.1% 5.8%
2.9% 3.1%
5.8%
2.6%2.6%
2.8%
0.2%0.2%
0.2%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
Share of Total Traffic to Newspaper PropertiesSource: comScore Device Essentials, May 2011
Across all three SE Asian
markets, Newspapercontent isdisproportionatelyaccessed via non-computer devices.
2.6% of Newspaper trafficin Malaysia comes fromtablets, compared to just1.1% of total traffic in thecountry. In Singapore, 5.8%of Newspaper traffic comesfrom mobile phones,
compared to 4.0% of totaltraffic.
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Mobile Platforms Driving Non-Computer Device Traffic
The share of non-computer traffic comingfrom iPhones inSingapore (51.9%) ishighest among the 15markets weve studied.
14.8% of non-computertraffic in Malaysia stillcomes from featurephones, compared toonly 1.5% in Singaporeand 1.7% in Hong Kong.
37.0% 28.1% 51.9%
14.3%
11.5%
10.0%2.0%
12.2%
3.9%
1.7% 14.8%
1.5%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Hong Kong Malaysia Singapore
Share of Non-Computer Device Traffic Coming from
Various Mobile PlatformsSource: comScore Device Essentials, May 2011
iPhone Android Other Smartphone Feature Phone
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Mobile Platforms Driving Non-Computer Device Traffic
71.9%
27.5%
17.3% 14.8%9.1%
0%
10%
20%30%
40%
50%
60%
70%
80%
India Argentina Brazil Malaysia Chile
Feature Phone Share of Non-Computer Device Traffic
Source: comScore Device Essentials, May 2011
Although smartphones account for a large share of traffic in most markets, featurephones still drive a significant share in certain markets. India has the highest share ofnon-computer device traffic coming from feature phones among the analyzed markets at71.9%. Malaysia also has a considerably high share of feature phone traffic amongcountries studied at 14.8%.
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While mobile access accounts for over half of page-views on mobiledevices, tablet users rely heavily on Wi-Fi/LAN connections.
Source: comScore Device Essentials TM International Data May 2011
37%
91%
98%
63%
9%
2%
0% 20% 40% 60% 80% 100%
Smartphone
Tablet
PC
% of device total page requests
Connection Type by Device - US
WiFi/LAN Mobile
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iPhone users consume a much greater share of their traffic throughtheir Wi-Fi connections than Android users.
Source: comScore Device Essentials TM International Data May 2011
78%
53%
22%
47%
0% 20% 40% 60% 80% 100%
Android
iPhone
% of device total page requests
Smartphone Connection Type by OS - US
Mobile WiFi/LAN
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Device Essentials in Asia Pacific
- Available now with May 2011 data for Australia,Singapore, Hong Kong, Malaysia
- Roll out for other Asia Pacific markets by 2Q2012depending on UDM adoption in the individualmarkets
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Introducing Total Universe
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Introducing Total Universe Report
Total Universe measures both Unique Visitors and Page Views for a
web entity across all locations and devices. Understanding the entire, unduplicated audience for a web entity
including PC, Mobile and Tablets has become increasingly important
Total Universe provides a comprehensive coverage of activity andtraffic for participating sites
In several markets globally, internet usage from Cybercafes and other shared computers accounts for asignificant portion of usage
Total Universe Online Population in Brazil 79M
Home + Work Online Population in Brazil 47M (59%)
Emphasis on movement of digital consumption beyondweb
Complete Coverage of Brazil
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Interface Reporting
Following locations will be available for selection
Total Universe
Home + Work
Mobile
Other
Following measures will be available for selection Unique Visitors
% Reach
Page Views
All entities that are publicly unified will be available for selection
Requires client tagging their mobile specific sites and apps to report on their
usage
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Total Universe in Asia Pacific
- Available in October 2011 with September data forChina, India, Japan and Australia
- Available in all Asia Pacific markets in March 2012with February 2012 data.
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Thank You!Questions and Answers?
comScore Webinar 19 July 2011: Beyond The PC:How Digital Consumption Is Evolving
Joe Nguyen Vice President, Southeast Asia & India | comScore, Inc. ( NASDAQ:SCOR)
hp +65 9478 2100 | email jnguyen@comscore com