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  • 8/3/2019 ComScore Beyond the PC Southeast Asia July2011

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    Beyond The PC:How Digital Consumption is Evolving

    comScore Webinar 19 July 2011

    Joe Nguyen Vice President, Southeast Asia & India | comScore, Inc. ( NASDAQ:SCOR)

    hp +65 9478 2100 | [email protected]

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    2 comScore, Inc. Proprietary and Confidential.

    comScore is a Global Leader in Measuring the Digital World

    NASDAQ SCOR

    Clients 1,600+ worldwide

    Employees 1,000+

    Headquarters Reston, VA

    Global Coverage170+ countries under measurement;

    43 markets reportedLocal Presence 30+ locations in 21 countries

    V0910

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    Global Coverage, Local Presence

    comScore Locations

    V0910

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    comScores Innovative Approach Revolutionizes Measurement

    CENSUSPANEL

    2 Million Person Panel

    360View of Person BehaviorPERSON-Centric Panel with

    SITE-Census Measurement

    V0411

    Unified Digital Measurement (UDM)

    Patent-Pending Methodology

    Adopted by 90% of Top U.S. Media Properties

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    Topics:

    1) Unified Digital Methodology: Overview & Update

    2) Introducing Device Essentials

    3) Introducing Total Universe Reporting

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    Unified Digital Measurement:

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    What are we unifying?

    Panel Audience Measurement

    Methodology: Recruitsrepresentative users to be on panel

    and continually tracks & reportsonline behavior

    Primary Uses: Understanding theMARKET, media planning,demographic profile

    Site Centric Analytics

    Methodology: Tools/codes onpublishers site that tracks

    visitors behavior as theynavigate through the site.

    Primary Uses: UnderstandingYOUR visitors behavior, Siteoptimization, campaign tracking

    and reporting

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    Differences

    Panel Site Centric

    Person demographics 360-degree view of customer Better duration and usage

    measurement

    UVs not affected by bots or cookiedeletion Cross-site usage Audience overlap Difficult to game However: Universe limited to H&W

    Niche audiences difficult tomeasure

    Census: Visibility into total universetonnage (outside panel universe)

    More timely reporting However:

    Requires industry participation No person demographics Affected by bot traffic UV measurement inaccurate due

    to cookie blocking or deletion No standardization around page

    counting

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    Internet = The Most Measurable Medium

    How many real users?

    What kind of users arethey?

    Which request is a validPage View?

    How long did the usersspend on my site?

    100% Accurate count ofserver requests, but

    http://images.google.com/imgres?imgurl=http://www.masternewmedia.org/images/web_widgets_440.jpg&imgrefurl=http://www.masternewmedia.org/news/2006/11/27/digital_content_distribution_made_easy.htm&usg=__IpA8Z-jsXcgl_HAlanyQUE1S2V4=&h=332&w=440&sz=36&hl=en&start=1&um=1&tbnid=ofqPdTmVXfNL6M:&tbnh=96&tbnw=127&prev=/images?q=widgets&hl=en&rlz=1T4RNWN_enUS271US271&sa=N&um=1http://rds.yahoo.com/_ylt=A0WTefeN5CFKy4kAWAuJzbkF;_ylu=X3oDMTBxM2FndnFuBHBvcwMxBHNlYwNzcgR2dGlkA0kxMTBfMTMx/SIG=1i9jt037n/EXP=1243821581/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=robots&fr2=tab-web&w=375&h=500&imgurl=static.flickr.com/19/22613809_07909f7388.jpg&rurl=http://www.flickr.com/photos/winterlong/22613809/&size=53k&name=robots&p=robots&oid=a07b2bc483984aee&fr2=tab-web&fusr=winterlong&hurl=http://www.flickr.com/photos/winterlong/&no=1&tt=2287034&sigr=11hco4tr7&sigi=11cq4jrtf&sigb=121gjqthh&sigh=1186p84bhhttp://rds.yahoo.com/_ylt=A0WTefc05SFKDmQAu1aJzbkF;_ylu=X3oDMTByOTNib3Q1BHBvcwMzMARzZWMDc3IEdnRpZANJMTEwXzEzMQ--/SIG=1gnqkv80v/EXP=1243821748/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=pc&b=22&ni=21&ei=utf-8&y=Search&pstart=1&w=200&h=155&imgurl=www.pc-kvalitne.cz/pictures/ilustration/pc_sestava_m.jpg&rurl=http://www.pc-kvalitne.cz/&size=27k&name=pc+sestava+m+jpg&p=pc&oid=923b199babb20e46&fr2=&no=30&tt=62760621&b=22&ni=21&sigr=10qv0edht&sigi=11o7vg5bd&sigb=12n485jb3http://rds.yahoo.com/_ylt=A0WTefbH7SFKmIwA4PGJzbkF;_ylu=X3oDMTByZzhiaTJvBHBvcwMyNARzZWMDc3IEdnRpZANJMTEwXzEzMQ--/SIG=1iq9bo1u6/EXP=1243823943/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=banner+ads&b=22&ni=21&ei=utf-8&pstart=1&fr2=sg-gac&w=560&h=138&imgurl=www.credenceonline.com/images/banners/special-offer-banner.jpg&rurl=http://www.credenceonline.com/banner-design-portfolio.html&size=20k&name=special+offer+ba...&p=banner+ads&oid=8f94854d3d754ce4&fr2=sg-gac&no=24&tt=124823&b=22&ni=21&sigr=11qrit6sj&sigi=11u7u63j5&sigb=1312o72hohttp://rds.yahoo.com/_ylt=A0WTefX75iFKWk0BzCKjzbkF/SIG=12tdn1kpr/EXP=1243822203/**http:/www.kingdom-travel.com/Disney_Cruise_Line/_Images/InternetCafe.jpghttp://rds.yahoo.com/_ylt=A0WTeffh5CFKy4kAyWSJzbkF;_ylu=X3oDMTBxaGcxMDQ4BHBvcwM0BHNlYwNzcgR2dGlkA0kxMTBfMTMx/SIG=1fokmobjg/EXP=1243821665/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=laptop&ei=utf-8&y=Search&w=159&h=184&imgurl=www.itfactory.co.uk/images/laptop-buyers-guide-2-img.jpg&rurl=http://www.itfactory.co.uk/laptop-buyers-guide-2.php&size=3k&name=laptop+buyers+gu...&p=laptop&oid=544f6418f2391524&fr2=&no=4&tt=6104767&sigr=11ksf9etq&sigi=11o0nl59t&sigb=127mi4ld8http://rds.yahoo.com/_ylt=A0WTefPr5SFKlUIBhTOJzbkF;_ylu=X3oDMTByY3NwOG50BHBvcwMyOQRzZWMDc3IEdnRpZANJMTEwXzEzMQ--/SIG=1i1sldcvh/EXP=1243821931/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=iphone&b=22&ni=21&ei=utf-8&pstart=1&fr2=sg-gac&w=450&h=600&imgurl=dvice.com/pics/iphone_review.jpg&rurl=http://dvice.com/archives/2007/07/review_i_came_i_saw_iphone_idr.php&size=84k&name=iphone+review+jp...&p=iphone&oid=6bbb9c923c3ff452&fr2=sg-gac&no=29&tt=9262585&b=22&ni=21&sigr=124lopoc2&sigi=1103avh41&sigb=12tcri8i3
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    PAGE TAGS

    Unified Digital Measurement (UDM) Establishes Platform For

    Panel + Census Data Integration

    PANEL

    Unified Digital Measurement (UDM)

    GlobalPERSON Measurement

    GlobalMACHINE Measurement

    V0910

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    How are Unified UVs Calculated?

    The Cookie Deflation Factor takes into account cross-machine duplication,multiple persons per machine, etc. and may be seen as a function of:

    Total site usage (the PPC from above)

    Visitation frequency

    Usage intensity

    Key point: comScore is able to adjust both panel reach (UV) and panel

    intensity (PV, duration) in incorporating census data into Media Metrix

    Site-Level Application

    Unified UV = Total Census Cookies

    Cookie Deflation Factor

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    Which Directly Measures Over 1,000,000 Domains Globally

    A brief representation of domains that are currently tagging with comScore

    http://www.expedia.ca/daily/enc4105/home/default.asphttp://www.demandmedia.com/
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    Introducing Device Essentials

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    We provide insight across device types (what are customers using)and content consumption (what are customers doing).

    Device coverage across WiFi

    and non-WiFi connections.

    Device Type

    PC

    (Windows, Mac)Mobile Handsets

    Feature Phone

    Smartphone

    ConnectedDevices

    Tablets

    (iPad, etc.)

    eReaders(Kindle, Nook,

    etc.)

    Game Consoles(Wii, PSP, DS,

    etc.)

    Music (iPodTouch)

    We also measure the content that

    customers are consuming by category.

    DE Allows Reporting By:

    Device Type

    Device Operating System

    ISP or Carrier

    Country and Region

    HTML Type (Standard HTML,Mobile-optimized)

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    An Overview of Total Device Traffic for Select Markets

    Singapore rankssecond among marketsstudied for share oftraffic from non-computerdevices (5.9%). Non-computer devices

    account for similarshares of traffic inMalaysia (3.6%) and HongKong (3.5%).

    4.3% of traffic in

    Australia and 3.4% oftraffic in India came fromnon-computer devices aswell.

    70% 75% 80% 85% 90% 95% 100%

    BrazilArgentina

    France

    Germany

    Chile

    Spain

    Netherla

    IndiaCanada

    Hong

    Malaysia

    Australia

    UK

    Singapore

    U.S.

    Share of Non-Computer Device Traffic for Select MarketsSource: comScore Device Essentials, May 2011

    Computer Non-Computer

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    Share of Total Traffic by Device Type in Singapore

    Non-Computer Devices

    Tablet

    Other Devices

    Mobile

    4% of total traffic in Singapore came from mobile devices

    4.0%

    1.6%

    0.3%

    94.1% 5.9%

    Share of Total Traffic by Device Type in Singapore

    Source: comScore Device Essentials, Singapore, May 2011

    Mobile Tablet Other Computer

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    Share of Total Traffic by Device Type in Malaysia

    Non-Computer Devices

    Tablet

    Other Devices

    Mobile

    2.4% of total traffic in Malaysia came from mobile devices

    2.4%

    1.1%

    0.1%

    96.4% 3.6%

    Share of Total Traffic by Device Type in MalaysiaSource: comScore Device Essentials, Malaysia, May 2011

    Mobile Tablet Other Computer

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    Share of Total Traffic by Device Type in Hong Kong

    Non-Computer Devices

    Tablet

    Other Devices

    Mobile

    1.9% of total traffic in Hong Kong came from mobile devices

    1.9%

    1.5%

    0.1%

    96.5% 3.5%

    Share of Total Traffic by Device Type in Hong KongSource: comScore Device Essentials, Hong Kong, May 2011

    Mobile Tablet Other Computer

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    Comparison of Non-Computer Device Traffic by Device Type

    Tablets drive 42.0% of non-computer traffic in Hong Kong thehighest percentage for tablet share of non-computer traffic seenacross the markets in this study.

    55.0%

    66.6%

    67.3%

    42.0%

    30.8%

    27.7%

    3.0%

    2.5%

    5.0%

    40% 50% 60% 70% 80% 90% 100%

    Hong Kong

    Malaysia

    Singapore

    Share of Non-Computer Traffic by Device TypeSource: comScore Device Essentials, May 2011

    Mobile Tablet Other

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    Non-Computer Device Share of Newspaper Content Traffic

    Hong Kong Malaysia Singapore

    Other Non-Computer 0.2% 0.2% 0.2%

    Tablet 2.6% 2.6% 2.8%

    Mobile 2.9% 3.1% 5.8%

    2.9% 3.1%

    5.8%

    2.6%2.6%

    2.8%

    0.2%0.2%

    0.2%

    0%

    1%

    2%

    3%

    4%

    5%

    6%

    7%

    8%

    9%

    10%

    Share of Total Traffic to Newspaper PropertiesSource: comScore Device Essentials, May 2011

    Across all three SE Asian

    markets, Newspapercontent isdisproportionatelyaccessed via non-computer devices.

    2.6% of Newspaper trafficin Malaysia comes fromtablets, compared to just1.1% of total traffic in thecountry. In Singapore, 5.8%of Newspaper traffic comesfrom mobile phones,

    compared to 4.0% of totaltraffic.

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    Mobile Platforms Driving Non-Computer Device Traffic

    The share of non-computer traffic comingfrom iPhones inSingapore (51.9%) ishighest among the 15markets weve studied.

    14.8% of non-computertraffic in Malaysia stillcomes from featurephones, compared toonly 1.5% in Singaporeand 1.7% in Hong Kong.

    37.0% 28.1% 51.9%

    14.3%

    11.5%

    10.0%2.0%

    12.2%

    3.9%

    1.7% 14.8%

    1.5%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    Hong Kong Malaysia Singapore

    Share of Non-Computer Device Traffic Coming from

    Various Mobile PlatformsSource: comScore Device Essentials, May 2011

    iPhone Android Other Smartphone Feature Phone

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    Mobile Platforms Driving Non-Computer Device Traffic

    71.9%

    27.5%

    17.3% 14.8%9.1%

    0%

    10%

    20%30%

    40%

    50%

    60%

    70%

    80%

    India Argentina Brazil Malaysia Chile

    Feature Phone Share of Non-Computer Device Traffic

    Source: comScore Device Essentials, May 2011

    Although smartphones account for a large share of traffic in most markets, featurephones still drive a significant share in certain markets. India has the highest share ofnon-computer device traffic coming from feature phones among the analyzed markets at71.9%. Malaysia also has a considerably high share of feature phone traffic amongcountries studied at 14.8%.

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    While mobile access accounts for over half of page-views on mobiledevices, tablet users rely heavily on Wi-Fi/LAN connections.

    Source: comScore Device Essentials TM International Data May 2011

    37%

    91%

    98%

    63%

    9%

    2%

    0% 20% 40% 60% 80% 100%

    Smartphone

    Tablet

    PC

    % of device total page requests

    Connection Type by Device - US

    WiFi/LAN Mobile

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    iPhone users consume a much greater share of their traffic throughtheir Wi-Fi connections than Android users.

    Source: comScore Device Essentials TM International Data May 2011

    78%

    53%

    22%

    47%

    0% 20% 40% 60% 80% 100%

    Android

    iPhone

    % of device total page requests

    Smartphone Connection Type by OS - US

    Mobile WiFi/LAN

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    Device Essentials in Asia Pacific

    - Available now with May 2011 data for Australia,Singapore, Hong Kong, Malaysia

    - Roll out for other Asia Pacific markets by 2Q2012depending on UDM adoption in the individualmarkets

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    Introducing Total Universe

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    Introducing Total Universe Report

    Total Universe measures both Unique Visitors and Page Views for a

    web entity across all locations and devices. Understanding the entire, unduplicated audience for a web entity

    including PC, Mobile and Tablets has become increasingly important

    Total Universe provides a comprehensive coverage of activity andtraffic for participating sites

    In several markets globally, internet usage from Cybercafes and other shared computers accounts for asignificant portion of usage

    Total Universe Online Population in Brazil 79M

    Home + Work Online Population in Brazil 47M (59%)

    Emphasis on movement of digital consumption beyondweb

    Complete Coverage of Brazil

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    Interface Reporting

    Following locations will be available for selection

    Total Universe

    Home + Work

    Mobile

    Other

    Following measures will be available for selection Unique Visitors

    % Reach

    Page Views

    All entities that are publicly unified will be available for selection

    Requires client tagging their mobile specific sites and apps to report on their

    usage

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    Total Universe in Asia Pacific

    - Available in October 2011 with September data forChina, India, Japan and Australia

    - Available in all Asia Pacific markets in March 2012with February 2012 data.

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    Thank You!Questions and Answers?

    comScore Webinar 19 July 2011: Beyond The PC:How Digital Consumption Is Evolving

    Joe Nguyen Vice President, Southeast Asia & India | comScore, Inc. ( NASDAQ:SCOR)

    hp +65 9478 2100 | email jnguyen@comscore com